April, 2023

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5 Extreme Brainstorming Questions to Help Imagine a Better Future for Your Association

WBT Systems

The pandemic knocked many of us out of our comfort zones, however, it also sparked growth in ways we couldn’t have foreseen.

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What Associations Should Know about ChatGPT and Generative AI

Higher Logic

The post What Associations Should Know about ChatGPT and Generative AI appeared first on Higher Logic. Is ChatGPT and generative AI the (right) answer for association communications? Let’s explore what this highly publicized tool does and the ways it could impact your association and job. The post What Associations Should Know about ChatGPT and Generative AI appeared first on Higher Logic.

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How To Write Effective Meeting Minutes (with Templates and Samples)

Wild Apricot

The post How To Write Effective Meeting Minutes (with Templates and Samples) appeared first on WildApricot.

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My Secret Time + Communication Work Hack

Aaron Wolowiec

I’ve been secretly cheating at work for over two decades. I finally shared my secret with colleagues at our recent team retreat and their minds were blown.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Safeguard Member Engagement Through Choice: Message Categories and Email Preferences

Higher Logic

The post Safeguard Member Engagement Through Choice: Message Categories and Email Preferences appeared first on Higher Logic. Your email program needs to allow for choice. Allow members to self-select what content they’re interested in and make it easier to track their subscriptions with message categories and preference management. The post Safeguard Member Engagement Through Choice: Message Categories and Email Preferences appeared first on Higher Logic.

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4 Salesforce World Tour takeaways for your association

Nimble AMS

In mid- April , the Nimble AMS team attended the 2023 Salesforce World Tour in Washington DC. Our team joined thousands of industry peers and trailblazing association professionals to learn, network, and innovate at the free Sales force Tour event. After the event concluded, w e sat down with the onsite Nimble AMS team to discuss their experiences.

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Stop Boring Your Meeting Attendees: 10 Recommendations for a Better First Impression

Aaron Wolowiec

I recently attended an industry conference. I sat in the opening general session patiently awaiting the keynote speaker to take the stage, but what followed was a 15-minute laundry list of announcements and appreciations that very few people were interested in. As I sit in the audience on this particular day, not as a planner but as an attendee, I realize how this opening has landed – and it’s not a great first impression.

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Is it time to boost your association’s ROI with a technology upgrade?

Nimble AMS

Is your association planni ng to upgrade its t echnology to a mo dern software solu tion? If so, you’re among good company. The latest Community Brands Research reports 65% of a ssociation p rofessionals and 63% of members agree that professi onal membe rship and trade organi zatio ns that don’t transform technologically within the ne xt fe w years won’t survive.

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Proposed NC Law Changing Declaration Amendments Would Harm Associations and Owners

AMG

As described in my recent NC Community Association Legislative Update , an HOA/condo bill moving through the NC General Assembly is Senate Bill 553/House Bill 551 “Landlord/Tenant and HOA Changes.” SB 552 and HB 551 are mainly focused on landlord-tenant issues, but both include a provision that any declaration amendments made by an HOA or condo association would “only affect lot owners whose lots are conveyed or transferred after the amendment takes effect.

Proposal 105
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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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15 Ways to Grow Your Nonprofit With Word-of-Mouth Marketing

Wild Apricot

The post 15 Ways to Grow Your Nonprofit With Word-of-Mouth Marketing appeared first on WildApricot.

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Five Critical Steps for Successful User Adoption

Association Analytics

Making technology or process changes in the workplace is hard work. It takes time. It takes effort. And the biggest differentiator between success and failure is a user adoption plan. User adoption is the experience employees go through when using new technology or following new processes with existing technology. Since staff turnover, leadership changes, shifting business priorities, and/or platform updates can happen at any time, it’s important to keep in mind that user adoption does not neces

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Using a Job Analysis to Design & Market Credentialing Programs

WBT Systems

If your association offers (or plans to offer) a credentialing program, you know all about job analysis—or should know.

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Understanding and Addressing Unconscious Bias

Aaron Wolowiec

Bias shows up in our lives every day whether we want it to or not. Having a bias is how our brains naturally work. It doesn't mean that we have done something intentionally wrong or harmful. It does mean that our experiences have created biases that may cloud and negatively impact our actions toward those around us. We must work to understand what bias is, how bias is formed, and how to address it when it does.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Brain Food: 4.28.23

Reid All About it

The weekly list of free educational events and resources for the association community… Credentialing programs. Before developing a certification exam or any type of education program or pathway focused on a specific job role, you must do a job analysis. WBT Systems explains what’s involved and what associations need to know about using a job analysis to design and market programs.

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Behind the scenes: the Aptify team prep for ASAE AMS Demo Days

Aptify

Behind the scenes: The Aptify team prep for ASAE AMS Demo Days [link] The Aptify team is excited to demo for ASAE AMS Demo Days next Wednesday April 26th at 1:40 PM ET. Check out the vlog for a sneak peek into their plans! Transcription: Jim Redin: Hi, Allison, how are you today? Allyson Olaniel: Hey Jim, I’m doing great. How about yourself? Jim Redin: I’m great, Allyson.

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How to Get Sponsorships: The Complete Guide

Wild Apricot

The post How to Get Sponsorships: The Complete Guide appeared first on WildApricot.

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The Stars Aligning: How Top Talent Landed Together at A2

Association Analytics

This is for all the inquiring minds curious about how and why some of the top talent landed together at Association Analytics (A2), or anyone who just wants to hear a fun story. Guy Raz, the host of one of my favorite podcasts, How I Built This , always asks the question “How much of your success do you attribute to luck, or just hard work?” First, I looked up the definition of luck.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Add Coaching Sessions to Online Learning Programs for a Market Advantage

WBT Systems

Until recently, executives or aspiring leaders were usually the only people you knew who worked with coaches, but that’s changing.

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Virtual Connections Ease IRL-Meeting Anxiety

Elevating Engagement

Do you remember the Tweet Ups of about 13 years ago? If you didn’t attend one, they were either officially organized or unofficial gatherings of people on Twitter at an in-person event. Back in the day, these gatherings were BRILLIANT! Then I worked for a professional association and ran the association’s handle. After tweeting, retweeting, liking, celebrating, and chatting with the members of our community online for years, it was soooooo much fun to put a face with the handle.

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Association Brain Food: 4.21.23

Reid All About it

The weekly list of free educational events and resources for the association community… Free member education. Should associations list education programs as a membership benefit if members have to pay for them like everyone else does? I don’t think so and neither does WBT Systems. They suggest options for offering members a selection of free education programs as a true membership benefit or as part of a membership tier.

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How Automation Empowers a Community Association Management Firm to Better Serve its Multi-Million-Dollar Portfolio

AvidXchange: Association Management

Company Profile: Founded in 1980 and headquartered just outside of Washington, D.C., Gates Hudson is a privately-held real estate services company with more than 700 employees. Within its umbrella of companies is Gates Hudson Community Management (GCHM), a premier full-service association management company that specializes in providing financial management and residential services to condominium, cooperative and homeowner associations throughout the Washington, D.C. metro area.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Ultimate Guide to Volunteer Appreciation

Wild Apricot

The post The Ultimate Guide to Volunteer Appreciation appeared first on WildApricot.

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Beyond Basic Learning Metrics: Using Analytics to Uncover Insights & Education Gaps

Association Analytics

The post Beyond Basic Learning Metrics: Using Analytics to Uncover Insights & Education Gaps appeared first on Association Analytics.

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Beyond the Rainbow—Build a Diverse Board of Independent Thinkers

.orgSource

The boardroom is the last place where CEOs want to rock the boat. But good governance shouldn’t be comfortable. If too many heads bob in agreement, you might want to take a closer look at who is seated at the table. Collegiality among leaders is a good thing. It can fast track important projects. On the other hand, a shortage of debate could be a symptom of tunnel vision.

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How to build a culture of inclusivity at your organization with Nimble AMS and Salesforce

Nimble AMS

Are you ready to stay up to date on organizational trends as you build a culture of inclusiveness for your members and stakeholders? Salesforce and Nimble AMS believe in leveraging technology to transform the world. And that transformation begins at your association. Recently, Salesforce announced a product enhancement, empowering organizations to be more inclusive in how they collect, utilize, and manage data.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Association Brain Food: 4.14.23

Reid All About it

The weekly list of free educational events and resources for the association community… Extreme brainstorming. If you want to kick your association out of the box in which it finds comfort, give these extreme brainstorming questions from WBT Systems a try. They may sound crazy at first, but they’ll take you down paths where, amidst the madness, you might find some interesting nuggets to pursue.

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Take Back Your Time by Planning Meaningful Meetings

Achurch

Office calendars were bad before the pandemic; now they’re even worse. We’ve crunched the numbers. People told us they waste anywhere from 50% to 90% of their time each week in unessential meetings. We’ll wait while you run the costs. Eliminate the meeting “black hole” and adopt a meaningful meeting mindset. 3 steps to end meeting madness 1. Solve the right communication problem We’ve previously discussed the importance of ongoing effective communication to solve communication issues in organiza

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How to Use QR Codes to Speed Up Event Check-In

Wild Apricot

The post How to Use QR Codes to Speed Up Event Check-In appeared first on WildApricot.

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