Wild Apricot

APRIL 21, 2017

Journalist and association member, Luigi Benetton shares his best tips on how to land great speakers for any type of event.

Tips 345

Tips How To 345

Higher Logic

APRIL 18, 2017

“We make a living by what we do. We make a life by what we give.” – Winston Churchill. Of the many ways to give back, volunteering is one of the most profound. Giving your time and knowledge is invaluable, which is one of the reasons organizations appreciate their volunteers so much. Volunteerism has been the lifeblood of many groups throughout the centuries and continues to be a driving force today.

Recruitment 256

Recruitment Recruiting Industry Leadership 256

WBT Systems

APRIL 25, 2017

Associations around the world face a common challenge — how to remain relevant and expand their footprint in their particular domain. Success depends on the ability to create value for their brand. In the past, they achieved this in part by selling continuing education content to members, either directly or indirectly through conferences and forums.

LMS 253

LMS Certificate Library Education 253

YourMembership

APRIL 20, 2017

United Airlines farce could’ve been alleviated or stopped with some proper employee training. United Airlines recently landed itself into an escalating PR nightmare, and it hasn’t yet left people’s minds or tweets. How could it? A graphic video of Dr. David Dao was forwarded, copied, shared and tweeted globally in a fury of consumer backlash. […].

Education 218

Education Organization Video Social Media 218

Advertisement

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

Member Engagement

Virtual

APRIL 25, 2017

1) WHAT DO YOU DO AT VIRTUAL? I’ve been a Training Specialist at Virtual for five-plus years, I’m part of a team that manages the coordination and administration of the Global Certification Programs for one of our largest clients, a security standards council for the payment card industry. Recently I returned from Cape Town, South Africa, where I spent two weeks working on a training certification program.

Certificate 182

Certificate Class Course Team 182

Wild Apricot

APRIL 4, 2017

There is one thing that your sponsors want more than anything else and nobody is doing it. Sponsorship Expert Chris Baylis tells you what that thing is and how to do it.

How To 343

How To 343

Higher Logic

APRIL 27, 2017

We recently caught up with Alexandra Dao , Senior Manager, Research and Customer Insights for Vimeo. Alexandra spoke about how she works with current Vimeo users to do usability testing on new products. Although she doesn’t have a community manager title any more, Alexandra’s career began in community management - and she’s taken those lessons with her.She’s also part of the We Support NYC team, who curates a weekly community management and support newsletter (one of our favorites!).

Products 254

Products Newsletter Survey Social Media 254

WBT Systems

APRIL 19, 2017

There are countless articles describing how we need to change the way we deliver learning to attract and engage millennial learners, but many of these articles seem to forget that organizations must deliver learning to learners across multiple generational groups. How can you ensure your education program provides benefits to members of all ages? Recent studies have focused on the importance of training and development to millennials, for example, the State of the American Workforce report from

millennials 246

millennials LMS Price Education 246

YourMembership

APRIL 18, 2017

Make your job board more valuable for employers seeking top talent within your niche or industry. Your career center is a place where employers come to find the top talent within your niche or industry. To help them attract more job views and applications, consider sharing with them these 5 simple steps to writing effective […].

Tips 186

Tips Industry Software 186

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

Virtual

APRIL 20, 2017

I went to the beach last week. That’s nothing new for me—I surf year-round in New Hampshire, sometimes trudging through snow to get to the beach. This beach was a bit farther away from my usual surf spot. While I was in Africa for the PCI Security Standards Council’s annual Middle East & Africa Forum , I took a day to get to surf at Surfer’s Corner in Muizenberg and hit the sand at Llandudno Beach in Cape Town.

New Hampshire 176

New Hampshire Course Organization 176

Reid All About it

APRIL 28, 2017

Your weekly list of free webinars and events for the association community… If you’re not heading to ASAE’s Marketing Membership & Communications Conference (aka MMC) next week, glom onto the hashtag #MMCCon like the rest of us and follow along on Twitter. Preconference sessions take place on Monday, May 1 followed by the conference on Tuesday and Wednesday.

Utah 150

Utah Georgia Project Chicago 150

Wild Apricot

APRIL 12, 2017

If you were told to raise $5,000 by the end of the month, could you do it? There are seven key strategies that will help make your next peer-to-peer fundraiser the best success.

Strategy 334

Strategy 334

Higher Logic

APRIL 25, 2017

What if the way to motivate your volunteers to come back again and again is to forget for a moment they’re volunteers? What if, instead, the key is to recruit and treat your volunteers like employees? Many volunteer programs struggle with the same problem - getting a core group to return regularly. A lot of people volunteer at least once, but it doesn’t often turn into long-term commitment.

Recruiting 212

Recruiting Recruitment Project Leadership 212

Advertisement

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

WBT Systems

APRIL 4, 2017

If you have been providing continuing education programs or professional development training via your website or learning management system, but your members don’t seem to be interested in the training you are offering, how can you re-energize online learning for members? If your members are finding your online learning content to be a bit stale, or if participation levels are dropping, don’t despair!

Learning Management System 218

Learning Management System millennials LMS Education 218

YourMembership

APRIL 12, 2017

Here’s a model to identify where your association management software comes up short and what to do if it does. Successful association management software is like a well-constructed wedding cake. Imagine a traditional wedding cake: There are several layers, with the bottom portion the largest and each layer gets smaller as you reach the top […].

Software 186

Software Association Management Member Experience Member Engagement 186

Spark Consulting

APRIL 13, 2017

As I discussed in the last post in this series , membership is all about relationship building. The mechanism you use to build that relationship is the ladder of engagement. Simply put, just like you wouldn’t ask someone to marry you on the first date, so you need to create and deepen your relationship with your prospects (and members) over time before asking them for further commitments.

Cost 150

Cost Maine Content Products 150

Reid All About it

APRIL 14, 2017

Your weekly list of free webinars and events for the association community… Last week, after a day of hiking in Capitol Reef National Park, I got on Facebook to share some photos and learned about the consolidation of Aptify, Abila, and YourMembership under the new Community Brands umbrella. I was immediately riveted by the Facebook and Collaborate discussions about the news, but also concerned about friends who work for Aptify and Abila.

Content 150

Content Chicago Marketing DC 150

Advertisement

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

Revenue

Wild Apricot

APRIL 13, 2017

Here's a handy list of the top free nonprofit webinars sorted into categories like marketing, finance, and fundraising.

Marketing 321

Marketing 321

Higher Logic

APRIL 11, 2017

My favorite childhood game was Telephone. My friends and I would sit in a circle for hours passing messages around by whispering in one another’s ears. Hearing how the original messages changed to something nearly unrecognizable at the end always made me laugh. Telephone isn’t just an entertaining childhood pastime. It also teaches a valuable lesson: indirect communication is rarely accurate.

Software 192

Software System Team Tools 192

World Class Boards

APRIL 28, 2017

Having a vision is critical. Not straying from the “big picture” – the ultimate desired outcome – is essential to long-term success. But sticking too closely to the letter and detail of a plan can actually take you farther away from achieving your desired outcome. An oft-cited quote from success expert Brian Tracy states: “When an airplane leaves Chicago for Los Angeles, it is off course 99% of the time.

Los Angeles 133

Los Angeles Chicago Course Strategy 133

YourMembership

APRIL 6, 2017

YourMembership’s AMS now integrated with QuickBooks Online and Great Plains. We’ve been busy at YourMembership, enhancing our technology solutions to improve your association members’ experience, streamline your operations and processes, and help your organization grow. Last month, we revolutionized the member experience with SocialLink, YM’s online community and social mobile app built into our association […].

Member Experience 186

Member Experience Process Technology Organization 186

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate

Spark Consulting

APRIL 7, 2017

I was at my regular volunteer gig at CAFB this morning, and the shelves are BARE, y’all. It’s typical for donations to fall off after the holidays, and more than once, I’ve gotten a call before my June or July visits to the Food Bank to tell me not to come because they don’t have work for volunteers. But it’s only the beginning of April.

DC 150

DC How To 150

Potomac Core

APRIL 26, 2017

At the start of your board meetings do board members ask themselves “I hope they try selling stuff today?” Of course not. If anything, they want your organization to stop selling stuff. In today’s disruptive environment they are preoccupied with their business challenges and global uncertainty. Hearing endless staff reports and selling stuff is not where they are at anymore.

eBook 119

eBook Cost Revenue Industry 119

Wild Apricot

APRIL 7, 2017

How do you avoid bad software and choose a solution perfect for you organization? Fortunately, tech experts Jason Shim, Mark Hallman, and Shub Sengupta developed an easy test that any nonprofit can use, which reveals just that.

Software 291

Software Organization Tools 291

Higher Logic

APRIL 13, 2017

“Act as if what you do makes a difference. It does.” – William James, Philosopher and Psychologist. That’s good career advice no matter what field you’re in, but it’s particularly powerful for community managers. Community managers hold an integral job that can get lasting results for businesses, yet they don’t always have the opportunity to communicate their importance.

How To 180

How To Revenue Content Member Engagement 180

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Cost

Aptify

APRIL 21, 2017

You can’t put it off any longer; It’s time to upgrade your membership software. You knew this day would come. You planned for it to ensure everything would go smoothly. During the software selection process you asked great questions about upgradability, assessed the technical capabilities of the platform, and during the implementation made sure to only configure the software to remain on the upgrade path.

Software 114

Software Process Association Management 114

YourMembership

APRIL 4, 2017

Here are some solutions for your nonprofit to become more efficient and spur growth. Your nonprofit has faced challenges for as long as it’s been around. You’ve been working to overcome the same obstacles for years. But, as the years go by, each challenge gives way to new opportunities as you continue to adjust your […].

Social Media 186

Social Media Member Engagement Membership Management Industry 186

Association Success

APRIL 4, 2017

Designed entirely for idea sharing. When you step into a conference session, here is the generally expected outcome: Thought leader at the front of the room speaks. Audience members take notes. Audience walks away feeling enlightened. But think back to the sessions you’ve actually attended. As you sat there, I’ll bet you weren’t just simply taking notes.

Conference 109

Conference Innovation Education 109