Association Success
SEPTEMBER 5, 2019
When it comes to non-dues sources of revenue, not all are worth the time, energy and effort. Organization leaders need to understand the total value of the revenue source, which means more than the return on investment; it also means looking at how much mission impact is perceived to be achieved by board members, staff, and members. . So, how can you measure the revenue source’s total value?
Associations Now
SEPTEMBER 3, 2019
A few key signs may indicate that it’s time to change your membership structure. Knowing when and how to act can help slow churn and create opportunities for future growth. Read More. Find out how several associations successfully changed their membership structure in the July/August 2019 issue of Associations Now. You can think of membership restructuring like a game of poker.
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Association Adviser
SEPTEMBER 4, 2019
Your association website is powerful but can lack the humanity that best sells your association. How can you bring more head and heart to your website? The post The Anatomy of an Association Website appeared first on Association Adviser.
YourMembership
SEPTEMBER 12, 2019
How a great mobile experience boosts member engagement. According to the Community Brands Digital Evolution Study, members of professional member organizations are tied to their mobile devices: 64 percent say they would feel lost if they forgot their smartphone at home 56 percent say they feel they must check their phone whenever it rings or. The post Mobile apps: Your small-staff association’s key to effective member engagement appeared first on YourMembership.
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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.
Wild Apricot
SEPTEMBER 17, 2019
Instagram is an untapped resource for nonprofits when used correctly. Find out how to use instagram to your advantage with this ultimate guide.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
WBT Systems
SEPTEMBER 16, 2019
How Your LMS Can Improve New Member Onboarding. Read more about How Your LMS Can Improve New Member Onboarding.
Reid All About it
SEPTEMBER 6, 2019
The weekly list of free educational events and resources for the association community… Keep on moving, Dorian, get out of here. Do brands have anything to teach associations about earning and rewarding customer and learner loyalty? WBT Systems replies with an emphatic Yes. They explain how to earn and reward learner loyalty. Attendees have unexpressed—and, often, unrealized— needs and expectations before your event.
Association Leaders
SEPTEMBER 4, 2019
As a leading Association Management Company (AMC) we are often asked by prospective association client partners and volunteer leaders of associations, “What is the key to making an association successful?”. They, understandably, want a ‘silver bullet’ or ‘easy button’ answer – something they can easily implement to make their association successful. .
YourMembership
SEPTEMBER 6, 2019
Is Make a Difference Day on your association’s radar? It should be! It’s a day when people across the U.S. volunteer or provide some kind of service for their community or those in need. This unofficial holiday is celebrated the fourth Saturday of October (this year it’s October 26). Not sure what your association can. The post How will your association join in on Make a Difference Day?
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Wild Apricot
SEPTEMBER 9, 2019
Recruiting volunteers doesn't have to be difficult. Create your own recruitment process and engage your volunteers with tips from this amazing guide!
Spark Consulting
SEPTEMBER 18, 2019
As part of our continuing effort to help association executives understand what blockchain is and how it’s going to affect us and our members, Shelly Alcorn and I recently recorded a podcast with Justin Burniske for fusionSPAN. In it, we addressed questions like: What *is* blockchain? Isn’t it just a database that doesn’t let you delete records?
WBT Systems
SEPTEMBER 30, 2019
10 Factors to Consider When Selecting an LMS. Read more about 10 Factors to Consider When Selecting an LMS.
Reid All About it
SEPTEMBER 27, 2019
The weekly list of free educational events and resources for the association community… Does your association need a stop-doing list? In Associations Now , Elena Gerstmann, FASAE, CAE, of the Avenue M Group explains how to set up a review process to help you figure out what to stop doing so you have time to do what’s really important. During a conference, attendees take notes, exchange business cards and make lists of great ideas to explore.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Blue Sky eLearn
SEPTEMBER 9, 2019
We talk a lot about lifelong learning. With many of our clients being professional associations, it would only make sense that lifelong learning is often a topic of conversation. Many people join associations as they can be a great place to find education and training. There are people who just need to get their continuing education credits each year, and others who just have a genuine interest in continuing to learn – regardless if they need the credits or not.
YourMembership
SEPTEMBER 26, 2019
While the economy may be strong, being ready to weather an economic downturn is still smart business for small associations. Are you prepared? With the economy going strong, you might not think about preparing for an unexpected event like a recession. But now is the ideal time to take steps to protect your small association’s. The post Recession-proof your association with a member management system appeared first on YourMembership.
Wild Apricot
SEPTEMBER 11, 2019
Creating a presentation for your board? Wading into end-of-project paperwork? Or maybe you’re signing up a new crop of volunteers for your non-profit. Whatever the task, odds are that there’s a time-saving Google Docs template to help.
Higher Logic
SEPTEMBER 26, 2019
The Net Promotor Score (NPS), Customer Satisfaction (CSAT) score, and the Customer Effort Score (CES) are the current trifecta of tools for measuring the customer experience. Together, each survey type provides a valuable, unique perspective on how your customers feel about their customer experience. The Customer Effort Score is the newest of these survey tools and is gaining popularity as companies and customer experience experts uncover more of its value.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
WBT Systems
SEPTEMBER 2, 2019
How to Earn and Reward Learner Loyalty. Read more about How to Earn and Reward Learner Loyalty.
Reid All About it
SEPTEMBER 20, 2019
The weekly list of free educational events and resources for the association community… I’ve referenced the New Member Engagement Study from Kaiser Insights and Dynamic Benchmarking for many of the posts I write for clients, so I’m happy to see they’re preparing to do another one. If your association has a new member onboarding, orientation, or welcoming program, please take 15 minutes to participate.
AMR Management Services
SEPTEMBER 12, 2019
When is the last time you looked at – and I mean REALLY looked at – your association’s mission statement? Regardless of whether it gets prime real estate on your website, is a header for your.
YourMembership
SEPTEMBER 10, 2019
Simple yet effective tips to help you hold efficient board meetings now and into the coming year. Do you sometimes feel like you’re living in a world of meeting overload? I know I do. And it’s safe to say that your board members feel the same way. A meeting that has no direction can be unproductive and annoying – especially when the meeting is after hours.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Wild Apricot
SEPTEMBER 30, 2019
Here are all the free nonprofit webinars happening in October 2019 that the internet has to offer.
Higher Logic
SEPTEMBER 19, 2019
You’ve been to tech conferences, but you’ve never been to a tech conference like this. Higher Logic’s Super Forum is for anyone who wants to deliver the best customer or member experience possible. We believe that’s done through connecting people – by bringing your users all together. And now, it’s your chance to come all together and connect in person at Super Forum 2019.
WBT Systems
SEPTEMBER 23, 2019
Gain the Trust & Business of Students & Recent Graduates by Looking Beyond Student Membership. Read more about Gain the Trust & Business of Students & Recent Graduates by Looking Beyond Student Membership.
Reid All About it
SEPTEMBER 13, 2019
The weekly list of free educational events and resources for the association community… The Albright-Knox Art Gallery is cool again , says Buffalo News reporter Colin Dabkowski. Almost half their visitors are 18 to 34 years old, while the average at other art museums is 55 to 65. Find out how the Albright-Knox has “shaken off its stodgy reputation and become the place to be.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Eric Lanke
SEPTEMBER 2, 2019
This past week one of my staff members retired from working for our association. She has been with the organization for just over 30 years. At the celebratory lunch we threw in her honor I asked her how many former Executive Directors of the association she had worked with. She she, somewhat matter-of-factly, that our association has had a total of five Executive Directors in its history, and that she has worked for four of them.
YourMembership
SEPTEMBER 13, 2019
Is your association’s website doing all it can to recruit new members and deliver a great online experience? No matter how small your organization may be, it may be time for a new site design. Your association works hard to recruit, engage, and retain members. But with a small staff, it can be easy to. The post Attract and engage members with a modern website design appeared first on YourMembership.
Wild Apricot
SEPTEMBER 27, 2019
Do any of these challenges of managing volunteers resonate with you? If so, here's some practical advice to help you sort things out.
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