September, 2013

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Why Your Buzzing Social Community Could Be Killing Your Association

YourMembership

'As member-based organizations you may have spent months, or even years, growing your public, online community on Facebook, LinkedIn or any number of other sites. I’m sure you’ve tended to it and stoked conversation like any good online community manager would, but did it ever occur to you that you could be killing any real [.] ( Read more. ) The post Why Your Buzzing Social Community Could Be Killing Your Association appeared first on YourMembership.com.

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Membership Management At Multi-Chapter Organizations

Wild Apricot

'Here is some insight into membership management at organizations with multiple chapters, branches or affiliates - based on the findings of our Multi-Chapter Benchmarking Survey.

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The Single Biggest Opportunity for Associations Today?

Spark Consulting

'When I was speaking with the nice folks at Naylor for Association Adviser TV, they also asked me to address: What do you think is the single biggest opportunity for associations today? My response? Addressing the education to employment gap. Back in January, I had the opportunity to participate in Shelly Alcorn’s Association Forecast on the same topic.

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You Might Be An Association Professional.

Association Subculture

'Just for fun today.couldn''t help myself. If you offer your husband a cup of tea and you ask him if he''d like lemon or constant contact.you might be an association professional. If you find yourself running a SWOT analysis on someone you just started dating.you might be an association professional. If you find yourself discussing the "policy" regarding borrowing the car on Friday night with your teenager.you might be an association professional.

Analysis 199
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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25 meeting management resources revealed

Aaron Wolowiec

'Aaron Wolowiec facilitates an “Ask the Experts” panel during the 2013 Michigan Meetings Expo. I may not be your nerdy best friend ; however, I was pleased to have the opportunity to partner with Destination Michigan earlier this year to help facilitate the 2013 Michigan Meetings Expo. During that event, we asked both planners and suppliers alike to share with us their favorite resources (e.g., technology tools, apps, programs, websites, blogs, books and articles).

Michigan 157

More Trending

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The Secret to Providing Value that Matters

YourMembership

'All membership organizations understand that to be competitive in today’s world (from a member retention and acquisition standpoint), you must provide value. But what is that exactly? Your board wants you to do it; but can’t tell you how. Your ED says it’s a necessity; but has no clear direction. Consultants and vendors tell you it’s [.] ( Read more. ) The post The Secret to Providing Value that Matters appeared first on YourMembership.com.

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Ideas For Managing Volunteer and Staff Transitions

Wild Apricot

'Here is a round-up of three posts that offer tips for managing volunteer and staff transitions, as well as additional resources from our Membership Knowledge Hub.

Tips 261
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Getting the Most Out of Your Consulting Partnerships

Spark Consulting

'So you’re thinking about hiring a consultant. How can you make sure the resources you’re investing in the relationship are well-spent? First question to ask yourself: should you be hiring a consultant at all? If you need the expertise all the time, and it’s a key skill of your members, use volunteers. If you need the expertise all the time, and it’s something that is a staff core competency, hire or train for it.

Proposal 200
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Member Engagement? It's.Well, It's Complicated.

Eric Lanke

'image source A big thanks goes out to the more than forty association professionals who joined me on Wednesday, September 4 for an informal discussion on member engagement. The call was hosted by WSAE as part of its peer-to-peer discussion group series , and it was (I think) the best attended discussion they have ever held. We even had one person dialing in from Philadelphia!

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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To pay or not to pay?

Aaron Wolowiec

'Photo courtesy of myjoboption.com. Not that long ago, interns were known as the coffee getters, copy makers and phone answerers. In other words, the grunt workers. Or office gophers, perhaps. Thankfully, those days are gone (for the most part). Now, interns are treated as valuable members of the team, often attending meetings, working on projects and managing social media accounts.

Michigan 155
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3 Best Practices for Growing Your Association Membership

Virtual

'Former U.S. House Speaker, Tip O’Neill, used to say, “You have to ask people for their vote.” The same logic holds true for building your association membership. Simply stated, you have to ask people to join. Too many organizations and advocacy groups leave the process to chance, and don’t conduct direct outreach. What sorts of outreach work well in growing an association membership?

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7 Reasons to Blow Up Your Current Website Design

YourMembership

'Are you still wearing your hair the same way you did in high school? Still like the same kind of music you did when you were 16? If so, then it’s no wonder you want to keep the same website design you had in 1998. You obviously need a change but for others who have [.] ( Read more. ) The post 7 Reasons to Blow Up Your Current Website Design appeared first on YourMembership.com.

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Recognizing Non-profit Burnout – and Taking Steps to Achieve Balance

Wild Apricot

'Summer''s over and we''re back at it! Here are some thoughts on taking steps to find some balance before volunteer or staff burnout sets in.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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I Don’t Want You to Humanize Your Brand

Jamie Notter

'Peter Kim wrote a great post titled, “ Can Brands Be Human? ” It was a refreshing perspective (amidst the 1,001 posts out there with x number of tips for humanizing your brand), pointing out that sometimes when brands act human, we still get mad at them. His example was when branded twitter accounts put up posts on 9/11–even genuine, heartfelt ones–and caught flack for being perceived as commercializing that day.

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Mental Rules for the Staff Retreat, Part 2

Eric Lanke

'image source Two weeks ago, in Mental Rules for the Staff Retreat , I continued writing about the process I used to create my association''s values statement, despite some misgivings about the value of values statements I''ve previously shared and still hold. The anonymous staff survey I circulated to gather feedback on the current values our organization rewarded and the kind of change that was needed if we were to be successful in the future had given me plenty of food for thought.

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No more burnout blues

Aaron Wolowiec

'As a working mom of three, I rarely have a free night. Usually, my husband and I taxi our children to and from sports practices and games, scouts and church youth events. It seems to be the new norm for us GenXers , who juggle jobs, parenthood and extracurriculars. So it’s amazing to think most of these groups are run by volunteers. Case in point: I’m PTA president at my kids’ school.

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3 Best Practices for Growing Your Association Membership

Virtual

'Former U.S. House Speaker, Tip O’Neill, used to say, “You have to ask people for their vote.” The same logic holds true for building your association membership. Simply stated, you have to ask people to join. Too many organizations and advocacy groups leave the process to chance, and don’t conduct direct outreach. What sorts of outreach work well in growing an association membership?

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Finding Radical Value in Core Competencies

Association Subculture

'Somebody please, tell me where the ghosts are gone, Someone hear me out. Something to be my guide. Somebody please. Hear me where the screaming shouts.I''ll be fine, I''ll be fine, I''ll be fine. Sea of Bees, Broke. (I got to see Julie (Sea of Bees) perform at TEDxSacramento and she just blew me away. This is a really pretty but haunting song. I thought of it today because sometimes I think we forget that associations are going to be fine.

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Using Honesty to Build Trust

Wild Apricot

'I recently learned first-hand the role that honesty can play in building trust. And I believe this lesson can be applied to associations and non-profits that are looking for ways to retain and engage their supporters or members.

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The Point of Google’s 20% Time is Not Time Management

Jamie Notter

'I’ve read a few articles and blog posts about the death of Google’s famous 20% time. If you’ve heard me speak on Humanize in the last year or two, you’ll remember me citing Google’s now (apparently) defunct policy as an example of both decentralization (by extending decision-making authority) and experimentation. And many companies have followed Google’s lead, like Intuit (I think they have 10% time, but still…).

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Flipcharts Don't Lie

Eric Lanke

'image source Two weeks ago, in Mental Rules for the Staff Retreat, Part 2 , I continued writing about the process I used to create my association''s values statement, despite some misgivings about the value of values statements I''ve previously shared and still hold. After surveying the staff on our current, mostly unstated values and those we needed to either jettison or adopt, and preparing myself with a set of mental rules for leading the discussion, I was ready to facilitate a day-long staf

Project 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How long does it take to design an association website?

Vanguard Tech

'It seems like I have this conversation about once a week: Me: Hi, nice to meet you. How can I help you change the world with a new website for your association? Client/Prospect: Hmm. Changing the world is nice. What I really care about is how fast you can design and launch my new site. M e: Well, it depends. Your site looks like it has around 1,500 pages so that will take a while.

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Are You a First-Rate Noticer?

Idea Architects

'A book review I recently read described the author as a "first rate noticer" because of the vivid detail displayed in his narrative descriptions of the characters and their surroundings. I liked that turn of phrase and have tried to be a first class noticer myself the past few months, particularly when in unfamiliar or international settings. What does it take to be a first rate noticer?

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10 Ways to Communicate Better with Instagram

Association Adviser

'By Kelly Donovan. By now you have most likely heard of Instagram, the photo- and video-sharing app founded in Oct. 2010. Instagram lets users take a mobile-device photo, apply a digital filter to it, and share it with followers and the Instagram network, much like you can share Tweets on Twitter. By the time Facebook purchased Instagram for $1 billion last year, the app had 30 million registered users and an average 58 photos uploaded per second.

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Insight Into Multi-Chapter Relationships

Wild Apricot

'We are just compiling the findings of our Multi-Chapter Benchmarking Survey. Here is some preliminary insight and a look at our survey respondents.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Want a Cohesive Team? Focus on Individuals

Jamie Notter

'We all want cohesive teams, and to get them, I hear a lot about shared vision. The leader is responsible for providing a clear vision for the team, and once everyone is on board with this singular vision, the team performance starts to flow. It’s awesome. We’re all on the same team, we’re all rowing in the same direction, we’re all on the same page, [add metaphor of your choice here].

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What Apple Could Learn from Associations

AMR Management Services

'By Dustin McKissen Account Executive The association management profession, and more broadly speaking the entire nonprofit sector, is littered with articles and books on what we can learn from.

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Government Shutdown: What It Means for Nonprofits

Associations Now

'From determining how to pay staff to facing increased demand for their services, nonprofits that rely on government funding are going to feel the effects of the federal shutdown no matter how long it lasts. As of late afternoon September 30, it appears there will be no eleventh-hour deal to delay a government shutdown this time. When the clock strikes midnight, much of the federal government is expected to shut its doors, and the impact on the economy is likely to be immediate.