Wild Apricot
MAY 4, 2015
Introducing the Wild Apricot Podcast! Our new monthly podcast series caters to the needs of small organizations everywhere. Lori Smith and Farhad Chikhliwala, facilitate discussion groups, conduct 1-on-1 interviews and talk to experts in a variety of fields.
Spark Consulting
MAY 26, 2015
I’m excited to share the launch of the sixth whitepaper in the ongoing Spark whitepaper series, Leading Engagement from the Outside-In: Become an Indispensable Partner in Your Members’ Success. Co-authored with Anna Caraveli ( The Demand Networks ), the whitepaper tackles the question: if engagement is so critical to associations (and we would argue that it is), why aren’t we doing a better job of it?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Aaron Wolowiec
MAY 26, 2015
Jeff Cobb, co-founder of Tagoras Inc. This month’s guest blog post is by Jeff Cobb, co-founder of Tagoras and co-host of the annual Leading Learning Symposium , a high impact event for leaders in the business of lifelong learning, continuing education and professional development. It was originally published on the CommPartners blog. With the global e-learning market now valued at more than $100 billion, we are well past the point where e-learning is simply a trend.
YourMembership
MAY 29, 2015
All during May we’ve focused on member engagement , from the strategies you should consider to increase you success in your efforts, to the overall impact to any association when member engagement isn’t successful or a focus or priority. We were able to debut to Leading Engagement from the Outside in: Become an Indispensable Partner in Your Members’ Success , a new whitepaper co-authored by Anna Caraveli, Ph.D and Elizabeth Weaver Engel, M.A., CAE, which focuses on case studies.
Advertisement
Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.
Jamie Notter
MAY 12, 2015
I wrote a few months ago about Zappos' experiment with Holacracy , a system of management that discards the traditional hierarchy in favor of a flexible and dynamic one where employees are more responsible for managing themselves. Zappos (1,500+ employees) is the largest company to implement the system, so I'm curious to see how it rolls out. They started by implementing it in just a few departments, but as they move towards a full roll-out, CEO Tony Hsieh recognized that not everyone would real
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Wild Apricot
MAY 7, 2015
Wild Apricot is proud to once again rank #1 among Capterra’s Top Membership Management Software. Each year Capterra conducts a review to determine the top 20 membership management software options. See why we're #1!
Spark Consulting
MAY 14, 2015
The Spark blog has been a little quiet lately because I’ve been working on an exciting project with Anna Caraveli ( The Demand Networks ). Yes, the next Spark whitepaper is about to launch! Associations have been talking a lot about engagement in the past several years, and that’s good, but we’re mostly still not doing a great job of actually nurturing real member engagement.
Aaron Wolowiec
MAY 28, 2015
Amanda Toy, associate director of sales, Greater Lansing Convention and Visitors Bureau. Q & A with Amanda Toy, associate director of sales, Greater Lansing Convention & Visitors Bureau. Q: It’s a beautiful summer day in Michigan. What would we most likely find you doing? . A: I hear it is supposed to be nice, mild weather this summer: my favorite!
YourMembership
MAY 22, 2015
Engagement has always been at the heart of building and sustaining the connection between associations and their members. It’s really what associations have been “about” for as long as they have existed, according to Leading Engagement from the Outside in: Become an Indispensable Partner in Your Members’ Success , a new whitepaper co-authored by Anna Caraveli, Ph.D and Elizabeth Weaver Engel, M.A., CAE.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Jamie Notter
MAY 26, 2015
This Thursday, May 28th, at 1pm ET we will convene the next #CultureChat session, and this month's focus will be on hierarchy. Specifically, we'll be digging into something that has emerged as a bit of a hot topic these days: Holacracy. In case you haven't heard, Holacracy is a system of management for organizations that is arguably the first viable alternative to a command-and-control hierarchy that we have seen since management was invented 100 years ago.
Golden's Rules for Association
MAY 16, 2015
A member shared this video with me recently, which demonstrates that knowledge does not equal understanding and that it is very difficult to change biases. [link] Watch the whole 8 minutes if you can … there is more here than the initial “hook” of the video: how changing one thing makes even a simple, customary task […].
Wild Apricot
MAY 11, 2015
In this guest post, Lamees Abourahma outlines what she feels are the common mistakes that associations make that are keeping them from realizing their website’s full potential.
Spark Consulting
MAY 29, 2015
As part of the release of the new Spark/ The Demand Networks whitepaper, Leading Engagement from the Outside-In , co-author Anna Caraveli and I had the opportunity to present a webinar for YourMembership.com’s Thought Leader series. The free recording is now available: In the webinar, Anna and I introduce the concept of outside-in engagement, share details of three of the eight keys we identified in our research, and touch on the stories of several associations who are doing this work succ
Advertisement
Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Aaron Wolowiec
MAY 5, 2015
With unprecedented access to vacation rentals through websites like airbnb and VRBO , as well as the availability of discount hotel stays through websites like Priceline and Orbitz , it’s no wonder organizations are having difficulty filling their group room blocks during in-person meetings, conventions and exhibitions. A quick survey of industry professionals via ASAE’s Collaborate turned up the following 20 reasons (in no particular order) for booking within the official group block.
YourMembership
MAY 8, 2015
No matter how you look at it, the level of engagement each individual member experiences is a major indicator of whether or not they will renew with an association. We have all heard that a member is most at risk of not renewing during their first year. It is important to realize that the moment you take their payment, the clock is officially running on your retention efforts.
Eric Lanke
MAY 18, 2015
But I'm not sure why. Most associations--and many other organizations of both the non- or for-profit variety--face the same reality. Their goals are bigger than their resources. But instead of admitting this, lots of Boards and lots of staff executives silently agree to pretend it isn't true. They go through their annual process of setting goals and objectives, and no one says the obvious.
Jamie Notter
MAY 4, 2015
I was at a conference last week, and in one of the sessions we talked about some of the organizations that I call the "culture cool kids": Netflix, Zappos, Southwest, Google, Apple, etc. These organizations are frequently mentioned in the press, and I see companies often try to emulate them. And that's cool. We have a lot to learn from them. But I also think it's important that we stay disciplined in our admiration for companies like this, lest we end up focusing on the wrong things.
Advertisement
Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
Wild Apricot
MAY 1, 2015
The April Wild Apricot Update offers a personal message from Chief Apricot Dmitry Buterin about how Wild Apricot is changing and why.
Potomac Core
MAY 28, 2015
Association Innovation Delivers Growth. What capabilities should your association have in order to deliver revenue growth and strong retention? In the Strategic Member Engagement Survey , Associations & Professional Societies reporting upward 3-year operating results are far more likely to have a very high level of board understanding and strategizing about the business and professional outcomes members seek, and actively engage members in creating new solutions.
Aaron Wolowiec
MAY 19, 2015
We all know professional development is important. To thrive, companies need to have highly skilled and knowledgeable employees. So the WHY is covered. But the HOW….that’s a different story. Although companies’ PD needs have increased, most seem to be pursuing the same traditional methods – and many are getting less bang for their bucks. According to a recent survey by McKinsey and Co., a global management consulting firm, companies are struggling with the best way to build capabilities.
YourMembership
MAY 1, 2015
I just got back from a great week at Elevate 2015, CalSAE’s Annual Conference located this year in beautiful Lake Tahoe. It’s at events like Elevate that you often realize what a small, small world the association profession can sometimes appear to be. Just a week removed from the last YM monthly webinar Are You Ready for When Millennials Take Over with Jamie Notter and Maddie Grant, CAE from Cultures That Work, I ran into both of them at Elevate.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Mariner
MAY 2, 2015
We in associations need our definitions don’t we? All humor aside, one important indicator that the association world is beginning to accept a new concept or way of doing things is when the conversation bubbles up around two elements: definition and policy.
Jamie Notter
MAY 20, 2015
I am one of many authors and bloggers these days who are writing about challenges to the traditional, command-and-control approach to management. And I will continue to do so, because I think the evidence is compelling and the rewards are significant. But it is important to recognize that compelling evidence (unfortunately) doesn't always win the argument.
Wild Apricot
MAY 13, 2015
Recently our Membership Advisory Group discussed their challenges with volunteer engagement and retention and offered up some advice and ideas to help their membership peers.
Potomac Core
MAY 19, 2015
Driving Member Business Outcomes. Can an Association transform itself and become a strategic business partner to the very members they serve? The International Association of Refrigerated Warehouses (IARW) did as much through an intensive strategic planning process. Seeking to understand their impact on their member business outcomes, the Association initiated the process with Board Interviews and a Member Impact Survey.
Advertisement
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Aaron Wolowiec
MAY 12, 2015
So apparently I’m right brained. At least according to this test. I guess that’s not surprising considering I’m a writer. But I’m also extremely detail-oriented and analyze everything, so I think I’m a good mix. Yeah. I’ll go with that. While most people think with mostly their left side or mostly their right side, it’s crucial to have a bit of both.
Virtual
MAY 11, 2015
Once in a while we encounter an organization with a structured leadership succession process that makes no sense except, perhaps, to the founders who concocted it. I like to call this the lockstep board leadership succession model. The model works like this: seemingly worthy candidates are culled from the association board (which may be a body that is too large and unwieldy for effective governance) and slotted into a queue for officer or executive committee positions.
Association Adviser
MAY 15, 2015
Have you offered the same event sponsorships year after year? Are your event sponsorship revenues stagnant or declining? It may be time for a facelift. The post Is It Time For an Event Sponsorships. For more about this topic, click on the headline.
Expert insights. Personalized for you.
316 
Let's personalize your content