February, 2019

article thumbnail

5-Step Guide to Calculating Your Member Retention Rate

Higher Logic

Ah, member retention. When it’s good, it’s great, but when it’s bad, we worry. In fact, 46 percent of associations reported that increasing member retention is one of their top membership goals, according to the Membership Marketing Benchmark Report. If you’re worrying about member retention, the first place to start is to find out how you’re doing on paper.

article thumbnail

Members Hire Relevant Associations

Potomac Core

Associations have endured downturns before, what’s different this time is the valuable lesson learned after the great recession, that Members hire relevant Associations. Boards and their CEOs aren’t interested in hemorrhaging balance sheets that come from dues losses and shrinking Trade Show revenues. Regardless of the economic climate, organizations are committed to keeping their organizations relevant.

Survey 158
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Truth About Choosing A Nonprofit Career Path + 8 Experts’ Advice

Wild Apricot

Looking for a change? Figure out the right nonprofit career path for you with step-by-step advice and tips from nonprofit career experts.

Tips 415
article thumbnail

Membership Q&A: Why Won’t They Join?

Spark Consulting

Why aren’t our prospects joining our association? They don’t see value in joining. Let’s unpack that a little bit. The reason they don’t see value in joining may be because they don’t see it YET, or it may be because it isn’t there. They don’t see value yet. What that means is that you’re moving too fast.

Survey 305
article thumbnail

How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

article thumbnail

8 Ways to Build Educational Partnerships with Chapters

WBT Systems

8 Ways to Build Educational Partnerships with Chapters. Read more about 8 Ways to Build Educational Partnerships with Chapters.

Education 278

More Trending

article thumbnail

How Engagement Tools Improve Association Event Management

Higher Logic

Interested in filling more chairs at your next event? Achieving this goal is easier said than done without effective tools, but it’s a common core objective among associations (for good reason). It is incredibly gratifying for associations to see a spike in event attendance, as participation plays a valuable role in their impact, but poor event management can cause your members to disengage.

Tools 208
article thumbnail

Automate your association’s processes to increase efficiency and improve member acquisition and retention

YourMembership

When you work on member acquisition and retention plans for your association, do you think about improving your staff’s efficiency? Consider this: If you simplify and streamline your association’s day-to-day operations, it frees valuable staff time so they can focus more on attracting new members and creating a great member experience. With modern membership software, The post Automate your association’s processes to increase efficiency and improve member acquisition and retention appeared first

Process 170
article thumbnail

47 Free Nonprofit Webinars for March 2019

Wild Apricot

Here are all the free nonprofit webinars I could find happening in March 2019.

419
419
article thumbnail

How do you Handle Negativity in your Association’s Meetings?

Association Leaders

Associations are groups of people or companies in the same profession or industry or with similar interests working toward a common goal. By definition, when groups of people get together to take some action, there will be discussions, debates, and disagreement. It’s also true that whenever a group of people get together there will almost always be at least one person with a negative outlook on things.

Course 170
article thumbnail

How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

article thumbnail

Tips for Converting Instructor-Led Training to E-Learning

WBT Systems

Tips for Converting Instructor-Led Training to E-Learning. Read more about Tips for Converting Instructor-Led Training to E-Learning.

Tips 273
article thumbnail

Association Brain Food Weekly: 2.8.19

Reid All About it

The weekly list of free educational events and resources for the association community… “It’s not the technology that makes your association innovative; it’s what you do with technology,” said WBT Systems. They describe several non-technology learning trends that can help your association engage learners and become the preferred educational provider in your industry.

article thumbnail

Seeing Systems (Culture 401 Series)

Jamie Notter

This post is part of a new series investigating workplace culture at a more advanced level (hence the “401” moniker, like you only get access to this course your senior year…), digging into what we see emerging as the “essentials” of culture in the 21 st. century. Beware, these posts are often a bit longer. --. Peter Senge wrote The Fifth Discipline nearly 30 years ago, so systems thinking is by no means a new idea—though looking at most organizations, you might think it was.

System 167
article thumbnail

Use your association job board to drive membership and increase revenue

YourMembership

We all know that job opportunities rank as one of the top benefits an association can offer its members. In fact, with a growing Millennial workforce, the importance of offering opportunities for career growth and advancement will only increase. While it’s imperative that your career center evolves to maximize engagement (and revenue), it’s not always.

Revenue 170
article thumbnail

2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

article thumbnail

10 Best Website Builders for Nonprofits, Reviewed & Compared

Wild Apricot

Find the best website builder that can support the needs of your modern organization broken down by price, pros, and cons.

Review 404
article thumbnail

Does Your Community Throw Love at the World? (Time to Start)

Higher Logic

So, I’m sitting here amid three monitors reveling at my flourishing desk plants, surrounded by my fellow marketers and community builders, as the sound coming through my earbuds drowns out their faint keyboard clicks and nearby sneezes, when it hits me: some of y’all aren’t showing your community enough love. and it shows. I’m listening to the ever-so-delightful Jonathan Van Ness, of Netflix’s Emmy-winning show Queer Eye, chat with Reese Witherspoon about lady entrepreneurship on his podcast Get

Resources 159
article thumbnail

How Emerging Learning Trends Can Ignite a Spark in Your Audience

WBT Systems

How Emerging Learning Trends Can Ignite a Spark in Your Audience. Read more about How Emerging Learning Trends Can Ignite a Spark in Your Audience.

229
229
article thumbnail

Association Brain Food Weekly: 2.22.19

Reid All About it

The weekly list of free educational events and resources for the association community… I was all excited to share a must-read article from ASAE (members-only) by Kaihan Krippendorff about how your association can lead your industry in the blockchain revolution. But then I read about hackers stealing nearly $2 billion in cryptocurrency since the start of 2017.

article thumbnail

Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

article thumbnail

Do Millennials Define Engagement Differently?

Jamie Notter

One of the participants in my Managing Generational Diversity training course once told me an interesting story. Her Millennial daughter came home from work and told the mother that she had quit her job. When the mom asked why, the Millennial daughter replied, “because they wouldn’t listen to my ideas.” The mom responded with an exasperated but also classic, Gen X response: “But you had a JOB!!!”.

article thumbnail

Membership Q&A: Maximizing Revenue AND Participation

Spark Consulting

What dues rates will maximize both revenue and participation? That’s a good one! This question actually came in from a client, and here’s what I told them: The perils of pricing too high are obvious – no one will buy, because you’re too expensive. Pricing too low is equally bad, though, because people don’t value something that they feel is cheap.

Revenue 150
article thumbnail

Crowdfunding vs. Peer-to-Peer Fundraising: Which One Is Right for You?

Wild Apricot

Learn what crowdfunding & peer-to-peer fundraising is, and when it’s most appropriate to use them

350
350
article thumbnail

SaaS Customer Onboarding: A 3-Step Guide for Streamlined Success

Higher Logic

Like making a first impression with a new acquaintance, SaaS customer onboarding has a big effect on whether your customer’s trajectory with your company is positive or negative. Imagine you’re the main point of contact or user of the software element your company has purchased. You had a great experience with the salesperson, but now that you’ve signed the deal, you’re unsure about next steps.

Software 159
article thumbnail

Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

article thumbnail

Address Your Industry’s Skills Gap in So-Called “Soft” Human Skills

WBT Systems

Address Your Industry’s Skills Gap in So-Called “Soft” Human Skills. Read more about Address Your Industry’s Skills Gap in So-Called “Soft” Human Skills.

219
219
article thumbnail

Association Brain Food Weekly: 2.15.19

Reid All About it

The weekly list of free educational events and resources for the association community… In many associations, chapters are seen as PITA groups to manage, not as opportunities to leverage. Billhighway provides advice for bringing the chapter conversation to your C-suite and convincing them that chapters are strategic assets that can help your association achieve its goals and fulfill its mission.

article thumbnail

Annual Conference Mode

Eric Lanke

On the day this posts, my association's Board meeting and Annual Conference will be two short weeks away. This has traditionally been my time to enter what I call my "Annual Conference Mode." What does that mean? Well, the simple rule I try to start following is that if it isn't related to pulling off a successful Board meeting and Annual Conference, then it's going to wait until after the conference is over.

article thumbnail

Conflict Touches Everything

Jamie Notter

I started my career in the conflict resolution field, so conflict has always been on my radar, even as my work switched to workplace culture over the years. And while I may be that guy with the conflict hammer that thinks everything looks like a conflict nail, I have to say, I think there is some evidence on my side that supports a heightened focus on conflict, particularly in organizations.

article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

16 Incredible Church Management Software Solutions that Save Time and Money

Wild Apricot

Find out which church membership software best fits your church, what features to look for, and which ones have the best prices.

Software 343
article thumbnail

Continuing Education Offerings: 5 Engagement Strategies

Higher Logic

When I was a kid, I always thought that once I had graduated from high school or college, my days of taking classes would be over. What I didn't realize then was that education never really ends. My teachers tried to impress the importance of always learning upon my classmates and me, but it didn’t sink in before I entered the workforce. Now, I’ve found that everywhere I look in the professional world, individuals continue to learn until they retire, and sometimes even after that.

Education 149
article thumbnail

5 Minutes with Andy: Wow

Virtual

Welcome to the fifth episode of Virtual’s podcast, 5 Minutes with Andy, in which our CEO, Andy Freed , offers you tips, tricks, and insights into leadership, management, and business skills. In Episode Five, Andy explains how Virtual’s employee recognition program contributes to growing a stronger and happier workplace. “One of the deepest human needs is the need to be recognized,” says Andy.

Tips 130