January, 2016

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The Ultimate Nonprofit Calendar

Wild Apricot

Ever wonder what time of year nonprofits are doing what types of things? We dug through data of more than 17,000 organizations to discover what the majority are doing throughout the year.

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Changing Behavior and Creating Value

Higher Logic

What makes a community valuable? There are a lot of combined factors that create value, but a big one is member behavior -- how do people act when they’re in your community? Member interaction can tip the scales of your community in either direction, towards success or catastrophe. If people engage and ask the group questions, the community feels much different than it would if people only checked in occasionally and emailed members privately.

CA 170
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What’s Up With Your Next Conference? Let’s Take a Vote.

YourMembership

Conference organizers are always looking for ways to improve their yearly meetings, and one of the best ways to ensure members are engaged and their opinions heard is to hear directly from them. While having attendees vote before conferences isn’t a new idea, many associations are taking it to the next level, having attendees contribute opinions and in many cases run the show.

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Celebrate Community Manager Appreciation Day With These Fresh #CMGR T-Shirts

Socious

The last Monday of January is Community Manager Appreciation Day! Every year, we set aside a day in January to thank the people who are most central to customer engagement and satisfaction. Please join Socious in celebrating community managers, whether it be with a simple "thank you," a cup of coffee, or even one of our new community manager appreciation t-shirts!

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Bonus Content – Event Garde e-news – February edition

Aaron Wolowiec

Elyse Kopietz, director of communications, marketing and events, Michigan Manufacturers Association. Q & A with Elyse Kopietz , director of communications, marketing and events, Michigan Manufacturers Association. Q: It’s February…the month of love, candy hearts, chocolate and other sweet treats. So, if you could pick a special valentine, who would it be and why?

Michigan 159

More Trending

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The Who, What, and Why of Capital Campaigns

Wild Apricot

Whether you’re a university fundraising for a new library or a nonprofit with a big, mission-fulfilling task on the horizon, you should consider a capital campaign.

Library 165
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The Golden Age of Newsletters

Higher Logic

Remember how email is supposed to be dying? Turns out it’s a little more resilient than anyone thought. In fact, good old fashioned email newsletters are having a bit of a renaissance. Powered by what? The desire to connect with communities online. I noticed this trend in my own inbox. I used to get most of my reading material from social media (a place I still go) but am now often guided by newsletters -- everything from 730DC to Buzzfeed News to Lena Dunham’s Lenny and more (who knows how many

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Association Brain Food: Week of February 1, 2016

Reid All About it

The strong will survive, the smart will thrive. Even busy professionals must set time aside for reading, listening, and learning. Schedule it. Maybe 20 minutes a day, maybe an hour or two a week. You won’t evolve, and your organization won’t evolve, unless you’re regularly feeding your brain with new knowledge and ideas. One of the ways I’m contributing to the Association Executives of North Carolina (AENC), as a member of its professional development committee, is by com

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How to Measure the Effectiveness of Your Association’s Member Engagement Tactics

Socious

It’s that time of year when people think about personal and professional resolutions. Often the personal resolutions involve adopting a healthier lifestyle. If you have ever sworn you’re giving up something that is detrimental to your health, like losing weight, exercising more, or any similar healthy-living promise, you most likely gave yourself some rules to live by.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Announcing a Free Resume Critique Feature to YM Careers Platform

YourMembership

YM Careers is excited to announce a new, free Resume Critique service for job seekers that will be added to the Career Center platform by January 31, 2016. This service is designed to make your Career Center even more valuable as a career development tool. Job seekers on your site will have the option to request a free, confidential resume evaluation from a professional resume expert and writer from TopResume, our trusted partner and leader in the resume/career coach industry.

Tips 150
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Lucky 13: Mariner's Year in Review

Mariner

Who says 13 is an unlucky number? Not the three of us at Mariner! Year 13 was our best year yet. It was also our busiest. And it was chock full of firsts. Probably the coolest thing about last year was how lucky we were to try new things and work with some awesome new clients.

Review 157
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January Update: Getting Started with 2016

Wild Apricot

Can you believe that January is already over? January was a big month for us. We’ve confirmed a lot of our strategies to improve our software experience and already started acting on them.

Software 159
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Community Dream to Reality: Top Five Ways to Prove Value to Executives

Higher Logic

If you want to live the community dream, you’re going to need executives on your side. Did you know two thirds of organizations with highly involved executives are seeing their communities influence 16% or more of their organizations’ total revenue? (Demand Metric study, 2014) This effective involvement is possible with the right balance of meaningful impact and innovation using smart risk mitigation and ROI.

Sample 156
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Bonus content – Event Garde e-news – January edition

Aaron Wolowiec

Adrienne Segundo, chairman/COO, Limitless Association Solution Resource, LLC. Q & A with Adrienne Segundo , credentialing specialist, chairman/COO, Limitless Association Solution Resource, LLC. Q: How do you plan to kick off 2016? A: Well, ideally it would be with a vodka martini in hand; however, that will have to wait until the ASAE Great Ideas Conference in March!

Content 145
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What Do Your Customers Expect from You in 2016 & Beyond? A Guide Map

Socious

Your customers are logging into websites more frequently, signing up for new online services, and trying new apps every day. The well-documented consumerization of business product users is putting increasing pressure on companies. In many cases, companies can’t keep up with the evolving expectations of their customer base.

Products 150
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CEO effectiveness & volunteer boards

Golden's Rules for Association

I was recently invited to share one piece of advice from what I have learned in my years as an association chief staff officer on effective partnership with volunteer leaders, for a book soon to be published by ASAE. After giving some thought to the matter, for me it came down to what Jim Collins calls Level […].

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Driverless Associations

Potomac Core

Ring in the age of Driverless Associations. It’s 2016 with Medical , and Pharmaceutical breakthroughs, Driverless cars , and industries that are busy producing a new wave of technological breakthroughs. Slow U.S. GDP Growth and modest improvement in Global Growth appear to be the bellwethers of even more technology advancements. These innovations help capture consumer imaginations, elevate company operating performance, and grow market share.

eBook 125
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Free Expert Webinar: 6 Steps to Transform Your Association's Culture

Wild Apricot

Discover the leadership mindset required to drive positive transformation across your organization in this live webinar with John Mattone – a world authority in leadership training.

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Feeling the Burn(out)

Higher Logic

Some call it the “dark side” of community management. It isn’t often discussed, but as they check emails late at night and have stress dreams about work, many community managers worry it’s just around the corner -- burnout. Community management is a new, exciting and growing field -- there are great reasons to get in on the action and become one or hire a community manager for your organization.

Maine 154
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Post-event fulfillment reports: Setting the stage for sponsor renewals

Aaron Wolowiec

Post-event fulfillment reports consistently rank at the top of sponsor lists in terms of the most valuable services provided by conference hosts. According to the 2012 IEG/Performance Research Sponsorship Decision-Makers Survey , fulfillment reports tied audience research as the most important service provided by conference hosts. So what is a post-event fulfillment report?

Report 143
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How to Make Visiting Your Online Community a Habit for Customers or Members

Socious

American politician, Frank A. Clark, once said, “A habit is something you can do without thinking, which is why most of us have so many of them.” Nowhere is that more obvious than on the Internet. Most people visit the same sites, do the same things, almost without realizing it. When we can’t follow our Internet habit, because of site maintenance or some other uncontrollable cause, we feel an almost pent up anxiety.

How To 138
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Introducing WorkXO

Jamie Notter

So we've already been mentioning it here and there over the last several weeks, but I want to officially announce that Maddie Grant and I are joining forces with HR superstar Charlie Judy to form a new consulting company, WorkXO. Here's our vision and mission: We know that powerful cultures are achievable, and we are called to work with leaders who are ready to take a stand and create the future of work.

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Engaging members digitally – National Trust’s story

Optimist Consulting

If you’re wondering how to make your organisation’s digital experience more engaging for your members this year, you might want to consider what the National Trust have recently done to enhance and improve their website for potential and existing members. With over half of all their website visits coming from mobile devices, they needed a more responsive, mobile-optimised site for their members.

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January Update: 1 month down already?

Wild Apricot

Can you believe that January is already over? January was a big month for us. We’ve confirmed a lot of our strategies to improve our software experience and already started acting on them.

Software 150
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Your Community Platform Checklist

Higher Logic

Forrester predicted branded communities were going to be “the next big thing” in 2015. And they were. This growing interest in communities is centered around organizations’ need to facilitate collaboration and accelerate organic engagement with their constituents. At some point, your social media channels are simply not enough. Another recent Forrester survey found U.S.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Networking boredom solved

Aaron Wolowiec

In alignment with Event Garde’s focus on networking, this month’s guest blog post is by John Rampton , the founder of Palo Alto, California-based Due , a free online invoicing company specializing in helping businesses bill their client easily online. It was originally published on BusinessCollective. John Rampton. Over the past five years, I’ve attended, on average, one event per week.

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Online Community Management: How to Ask Questions that Will Get People Engaged

Socious

Why does an organization choose to build an online community? Reduce support costs? Product feedback and update suggestions? Drive sales? Well, all of these business outcomes aren’t possible if your community members aren’t engaging with each other.

How To 133
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Association Management Basics: Successful Leadership Transitions

Association Navigator

I just finished Hans Finzel’s Top Ten Mistakes Leaders Make. This book is nearly 20 years old, but it includes some timeless advice for leaders, with a particularly good chapter on successful leadership transitions. The transition to a new senior association executive presents a great opportunity for an organization to grow and innovate, but transitions that aren’t handled well can set an organization back for years Finzel says.

St. Louis 109