November, 2013

article thumbnail

Saying Thank You Like You Mean It

Wild Apricot

'As American Thanksgiving approaches and we take stock of all that we’re grateful for - are your donors and supporters top of your list?

325
325
article thumbnail

Three Ideas for Member Engagement

YourMembership

'While it is hard to believe anyone would want to break up with us, as membership organizations we all know it happens sometimes. There are many consultants out there who are happy to give you the key to engaging your members but it’s not formulaic. True engagement comes from conversations. Here are some things you can [.] ( Read more. ) The post Three Ideas for Member Engagement appeared first on YourMembership.com.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Is Membership the Only Relationship?

Spark Consulting

'Way back in March at ASAE’s Great Ideas Conference, I had the opportunity to participate in an early morning conversation facilitated by Jeff de Cagna. Rob Barnes (at the time of Fitness Australia and now of Aptify) and Bob Rich (the American Chemical Society), Jeff and I debated the member relationship and, more specifically, why membership associations insist on behaving as if membership is the only relationship people can have with us.

article thumbnail

Just two little words

Aaron Wolowiec

'Throughout the last couple weeks, my kids have been making cute turkeys. We made them in my daughter’s Daisy troop with pinecones and feathers. Then she made one at school and wrote for what and for whom she was thankful on each feather. Also at school, my boys wrote thank you poems and sang Thanksgiving songs. It touches me to hear how thankful they are for simple things like pouring their cereal, or as my daughter wrote, “my brothers and drinks, like pop.”.

Michigan 179
article thumbnail

2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

article thumbnail

Simple Truths about Strategic Planning for Your Professional Association

Virtual

'Too many professional associations function without a strategic plan. And whether they know it or not, they suffer major consequences. Without strategic planning, an organization lurches from priority to priority, depending on who has the loudest voice at the Board table; volunteers are frustrated, and critical goals go unmet. If you ask these groups why they don’t have a formal plan, the answer is almost always the same, “it’s too hard to create one.

Video 158

More Trending

article thumbnail

Planning For Next Year’s Volunteers

Wild Apricot

'If you are in the midst of planning for 2014 - here are some ideas and resources to help with volunteer retention, transitions, and recruitment in the coming year.

article thumbnail

Don’t Be Afraid to Experiment – Even with Scared Cows (Like Your Trade Show)

YourMembership

'I just returned from the Georgia Society of Association Executive’s Grand Tradeshow Experiment at the Georgia International Convention Center, and from a vendor perspective, I found it to be a curiously refreshing take on the traditional trade show offering I have experienced over the years. Having worked for a state SAE at one point in [.] ( Read more. ) The post Don’t Be Afraid to Experiment – Even with Scared Cows (Like Your Trade Show) appeared first on YourMembership.com.

Georgia 264
article thumbnail

Always the Last to Know: Internet Everywhere

Spark Consulting

'One of the next advances in network technology experts are anticipating is the “ Internet of things.” The basic concept is that everyday objects will have small, low-power networked chips inside them that will allow them to interact directly with us and each other through the Internet to make life easier and more efficient. If you’ve ever seen a Nest thermostat (which learns) or used Nike+ to track your run you’ve seen the beginning of this concept at work.

Review 190
article thumbnail

Stop spamming your members

Aaron Wolowiec

'I’ve had the good fortune to work for and with associations my entire professional career. So it’s fair to say I understand and value association membership. That’s why I’m a card-carrying member of several professional societies. And while I join these organizations for very specific reasons (with very specific goals and outcomes in mind), it’s clear to me that at least one of them has no idea who I am.

Survey 178
article thumbnail

The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

article thumbnail

Association Board Advice: 3 Rules for Strategic Service and Less Stress

Virtual

'Some would say I’m a glutton for punishment. Others would say I must have some kind of a PowerPoint fetish. A small handful think I’m trying to do something good. But whatever the motivation, the reality is the same: in addition to attending dozens of monthly association Board meetings for Virtual’s clients, when the day is done I sit on several Boards myself.

article thumbnail

Thinking Like A Business Is Not Optional

Jamie Notter

'Last week I attended the first, annual Association Chief Executives Symposium , put on by Shira Harrington and Jeff De Cagna. I really enjoyed the day-long conversation among association CEOs and senior staff (Jeff and Shira invited me as one of the facilitators). At one point in the conversation, however, a familiar refrain in the association community was mentioned: “We recognized that we needed to think more like a business.” This has always bugged me.

Revenue 145
article thumbnail

Good News About Millennials and Meetings

Wild Apricot

'If you’re in the midst of event planning for the coming year, here’s some good news about getting Millennials to attend your events.

article thumbnail

A Thanksgiving Message…

YourMembership

'Thanksgiving offers us an opportunity to reflect and give thanks. This Thanksgiving is my second with YM, and I want to express my gratitude for your hard work and dedication to our customers. Given the demands of our work, we too often get caught up in the pace of everyday life and don’t take the [.] ( Read more. ) The post A Thanksgiving Message… appeared first on YourMembership.com.

article thumbnail

Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

article thumbnail

The Engaged Learner

Spark Consulting

'Seems like this is the season of calls for presentations, which puts me in mind of a Jeff Hurt presentation on conference trends: The Evolution Of Onsite Conferences from Jeff Hurt. (He explains the slides in more detail at the Midcourse Corrections blog.). The changes he’s predicting I’d most like to see relate to changing the way the presentations are presented: participatory culture, facilitator rather than speaker, subject matter networks, new presentation models, content curati

article thumbnail

A Tuesday ‘thank you’

Aaron Wolowiec

'Editor’s Note: As Thanksgiving approaches, we all start thinking about our blessings. So it seemed appropriate to dedicate this week’s blog post – and probably next week’s – to the topic of saying “thank you.” For next week, I’d like to write about how you thank your customers and/or give back to your community. So please drop me a quick note at Kristen@eventgarde.com !

Phoenix 168
article thumbnail

Lessons in Association Management: How to Communicate Your Group’s Vision

Virtual

'I recently read a great article in The New York Times about how challenging it will be for Microsoft to find its new CEO, given the diversity of businesses that the company represents. The article ends with a quote from Harvard Business School professor, David Yoffie: “I think the fundamental question for the next CEO of Microsoft is, what is his vision for Microsoft?”.

article thumbnail

Diversity for White People

Jamie Notter

'I’ve been witness to a couple of interesting conversations about diversity within the association community in the last week. First, in an online community, one member shared a Huffington Post article about “ angry white men ,” for discussion, and there were a few white men in the community who took offense. What is ordinarily a quiet, “hey does anyone have a policy for ,” discussion group got a few days of passion and emotion and some “discomfort” in t

System 143
article thumbnail

Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

article thumbnail

Board Roles In Volunteer-led Organizations

Wild Apricot

'How do boards balance their governance and operations roles in a volunteer-led organization?

article thumbnail

Reading Between the Lines

Eric Lanke

'image source Two weeks ago, in Cut, Copy and Paste , I continued writing about the process I used to create my association''s values statement, despite some misgivings about the value of values statements I''ve previously shared and still hold. I had challenged my staff to take the initial values statement I had drafted--which contained the nine broad areas we had discussed during our retreat--and combine or refine the values and associated behaviors described so that there were no more than si

article thumbnail

Calling All Association Marketers!

Spark Consulting

'The ASAE Marketing Section Council is conducting a short survey to measure interest in various marketing-related topics for purposes of supporting ASAE’s marketing educational efforts, including the types of sessions we’ll see at next spring’s 2014 Marketing, Membership & Communications Conference. The survey should take approximately 5 minutes to complete.

Marketing 183
article thumbnail

Move over Fred Flintstone

Aaron Wolowiec

'George Jetson works in a futuristic office. Remember the TV show, “The Jetsons?” The funny robot housekeeper who talked back and the fancy buttons that made everything fly? I loved it. O.K. So maybe life won’t be that exciting 17 years from now. But I think George Jetson – or Hanna-Barbera I guess – was on to something. Think about it. Seventeen years ago, I was in college, using dialup Internet to do research.

article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Advice for the ages (and associations) from a political icon

Virtual

'Election Day was this week in the United States. As we elect our leaders, it’s a great time to reflect on some of the folks we’ve had in various offices in the US. And we’ve had some great ones here in Boston. One of my favorites was Tip O’Neill. Tip was the Speaker of the United States House of Representatives for ten years. But more critically, Tip was like a walking fortune cookie of good political aphorisms.

article thumbnail

Ebook Release: Culture That Works

Jamie Notter

'I am excited to announce the release of my second ebook, Culture that Works: How Getting Serious About Culture Unlocks New Performance. My intention with this book is to make culture (and culture change) something that is accessible to everyone. From the book description online: Many of us are envious of the cool organizational cultures that companies like Google, Zappos, and Netflix have created, but we’re missing an important point.

eBook 137
article thumbnail

Becoming a "Workplan” or “Mission Driven” Association

Wild Apricot

'Do you think your organization might benefit from embracing a “workplan-driven” or “mission driven” structure?

article thumbnail

When the Boss Loses His Cool

Eric Lanke

'image source First of all, it happens. Did you think it wouldn''t? Bosses are human beings and sometimes they get frustrated. Sometimes it''s about things that are happening inside their organization and sometimes it''s about things happening in the life they lead away from their organization. But occasionally--and probably eventually--the stoic masks they wear will slip and some of the frustration that every human being feels will show through.

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Friday Top 5

Spark Consulting

'This week, I had the opportunity to serve as a “strategic listener” for the first ever Association Chief Executives Symposium. Produced by Shira Harrington and Jeff de Cagna, it was a full day program for association #1s and #2s to focus on high-level strategic conversations about the future of membership, the future of new value creation, and the future of leadership.

article thumbnail

Rebuilding the Volunteer Spirit Redux

Mariner

'Knowing the power of stories, ASAE''s EMSC launched a project last year to gather and share the stories of how association''s are rebuilding the volunteer spirit. We just wrapped up the project with the sixth and final webinar last week.

Project 118
article thumbnail

Diffusion of Innovation: Practical Tips for Technology Councils & Standards Orgs

Virtual

'In the 1960s, researcher Everett Rogers published a work called Diffusion of Innovations that aimed to explain how, why, and at what rate new ideas and technology spread through cultures. Nearly half a century later, his research is still the guiding rule across various industries—including the technology space—for predicting and driving technology adoption strategy.