Wild Apricot
OCTOBER 30, 2012
Version 5.0, scheduled for release in the spring of 2013, will be focused on upgrading the Content Management System (CMS) used for creating the pages and content for your Wild Apricot website. These changes will give you greater flexibility in designing and editing your content.
YourMembership
OCTOBER 23, 2012
Categories: Social Media and Business Trends Tags: Facebook , member community , membership organization , online community , public online community Like most adults, I have a love/hate relationship with Facebook. I love seeing pictures and hearing about my friends’ lives. No matter how busy I am I can take a few seconds and peer into their universes and not feel so disconnected, or can I?
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Thanks For Playing
OCTOBER 11, 2012
Membership retention isn't about renewal invoices: how many you send, when, in what format. Or at least, it isn't ONLY about the invoices. When someone decides to join your association, she's responding to a promise made - your brand promise. Your association has promised her a certain experience with your communications, your staff, and your events.
Aaron Wolowiec
OCTOBER 17, 2012
I’ve said it before and I’ll say it again: People are busy these days. They’re also moving at a faster pace and have limited dollars to spend on professional development. Period. Combine this competition for time and resources with the endless access to information and content available online and you have a long list of continuing education providers competing for market share.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Reid All About it
OCTOBER 30, 2012
“It’s a tragic fact that most of us know only how to be taught; we haven’t learned how to learn.”. Jeff Cobb, self-described “lifelong learning fanatic” and founder of Tagoras and Mission to Learn , introduced me to that quote from Malcolm Knowles, the adult education expert of the late 20 th century. In a recent webinar about his book, 10 Ways to Be a Better Learner , Jeff talked about why it’s so critical, especially now, to be a lifelong learner: Because of the speed and complexity of our wor
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Wild Apricot
OCTOBER 24, 2012
Here's our round-up of free nonprofit webinars for November. Upcoming topics include: Naked Meetings; Extreme Social Media Makeover; Successful Nonprofit Blogging; Donor Engagement Benchmarks; Google Analytics for Beginners; and much more.
YourMembership
OCTOBER 18, 2012
Categories: Membership Management Tags: engaging members , feature adoption , social networking software , Technology At YourMembership.com we roll-out 150+ enhancements and new features a year. Some are huge undertakings meant to change (or better) the way you do business and some are more intuitive features designed to work behind the scenes. While all features are included in your price, you chose to implement the ones that make the most [.] ( Read more.
Thanks For Playing
OCTOBER 26, 2012
It's the information overload trifecta! Top 5 Interesting Facts about Information Overload: Although the concept has existed since at least the first century C.E. , the term itself was originated by Alvin Toffler in his 1970 book Future Shock. There is now over one zettabyte of information available electronically in the world. What's a zettabyte? It's a thousand thousand thousand terabytes, or about the amount of information contained in 250 BILLION DVD movies.
KiKi L'Italien's Acronym Soup
OCTOBER 24, 2012
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
Reid All About it
OCTOBER 23, 2012
Have you ever pulled up a website on your phone and been frustrated by the tiny text and tabs? Unless I’m desperate to do something there, I usually give up. In either case, I’m frustrated by the awful user experience. Don’t they care about their customers? When’s the last time you looked at your association website on a mobile phone? Hopefully, it was a good experience because, according to technology research firm Gartner, by 2013 more people will access websites with mobile phones than with d
Association Leaders
OCTOBER 22, 2012
We’ve always known trust is key to success. At CM Services we have six core values (values we believe allow us to achieve great partnerships with our associations and our employees). The values are: Be Trust worthy. Commit ourselves to each other, our company and the industries we serve. Act responsibly. Care about others. Grow every day. Have fun.
Wild Apricot
OCTOBER 15, 2012
Has your organization considered infographics as a way of telling your story? Here are some ideas and resources to get you thinking about infographics.
YourMembership
OCTOBER 9, 2012
Categories: Social Media and Business Trends Tags: content , content creation Sarcasm is the theme of the morning. Please do not keep writing the same stuff you wrote back in 1998. As a matter of fact — depending on your audience — you may not be best served by writing content. You should probably have a mix of video and audio as well. Not sure where to [.] ( Read more.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
Thanks For Playing
OCTOBER 30, 2012
Is your magazine frumpy? Is your blog out-of-date? Are your social media efforts mismatched? Join me and Mitch Arnowitz ( Tuvel Communications ) at MGI (623 N. Washington Street) for the November Alexandria Brown Bag on Thursday, November 15, at 11:30 am. Mitch and I and a panel of experts (aka the Brown Bag attendees) will provide on-the-spot analysis and advice for the samples you bring to help improve your marketing and communciations efforts.
Aaron Wolowiec
OCTOBER 11, 2012
Whether your association has just recently penned a new strategic plan or you’re three or more years into a long-term strategic planning cycle (however impractical that may be given today’s environment), do me a favor and locate this document. Whether in hard copy or (preferably) electronically, open it up and conduct a simple search of the following key words: Education.
Reid All About it
OCTOBER 19, 2012
The coolest thing I saw all week, no contest, was Felix Baumgartner’s supersonic free fall skydive. Nothing beats that. Red Bull has two short videos of the event: a 1:30 minute highlight version and a 4:30 minute full recap version. Both are exhilarating to watch. If you publish text, video, and photos on the web, please understand how copyright works.
KiKi L'Italien's Acronym Soup
OCTOBER 1, 2012
I've lost six pounds. After allowing the excuses to pile up (stress, knee injury, time, motherhood, travel), I joined Weight Watchers with a good friend of mine and started following the plan and I've lost six pounds over the last two weeks. Just like blog posts or any kind of work we do, following the plan and putting one foot in front of the other is what leads to success.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Wild Apricot
OCTOBER 18, 2012
Here's an overview of a new article in our Hub that explains the importance of providing skills and tools for volunteer leaders to ensure that meetings address critical issues and move your mission forward.
YourMembership
OCTOBER 25, 2012
Categories: Member Engagement + Retention Tags: attracting members , engaging members , member engagement , member retention Christopher Penn shared an article this morning about the next big thing in digital marketing — engagement scoring being tied into influence. He sites YouTube’s recent announcement that they are entertaining a new system of search ranking that would factor in how many viewers watched the full video.
Thanks For Playing
OCTOBER 18, 2012
Of course you know I'm going to say "yes," right? So the real question is: when? And how do you do it without creating a PR nightmare in a social world? (Here's one tip: don't use a post-it.) We all have "problem" members. You know - the person who calls or emails constantly to complain. She's never happy with what the association provides. He doesn't feel that you respond appropriately to his complaints.
Aaron Wolowiec
OCTOBER 3, 2012
I was recently asked by Maddie Grant of SocialFish to answer a handful of questions about social learning. One, in particular, caught my attention. I’m including here both the question and my response. I’d love to see how many people are willing to add their advice (and life experiences) to this post. What advice do you have for someone trying to incorporate social technology and engagement into: - the formal online learning programs they manage?
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Reid All About it
OCTOBER 5, 2012
I’ve fallen in love with poetry! You knew it would happen eventually. Yes, I had a dalliance with Yeats when I was much younger – it was during my romantic Irish phase – but we drifted apart. Thanks to a modern poetry class I’m taking at Coursera – an online educational platform – I’m spending time with Emily, Walt, William, Gertrude, Alan, and many more.
Golden's Rules for Association
OCTOBER 24, 2012
In the Sherlock Holmes mystery “Silver Blaze,” the solution turns on “the curious incident of the dog in the night-time.” Scotland Yard Detective Gregory can be forgiven for his confusion when he protests, “the dog did nothing in the night-time.” “That,” Holmes observes, “was the curious incident.” There are a number of dogs that didn’t [.].
Wild Apricot
OCTOBER 17, 2012
Don't miss our upcoming webinars this week: Managing Your Membership Database in Wild Apricot (Wed. Oct. 17) and Getting Started with your Wild Apricot Account (Thur. Oct. 18).
YourMembership
OCTOBER 19, 2012
Categories: Member Engagement + Retention Tags: forbes , Friday Fix , innovation , inspiration , social media On my Facebook page this morning I posted that I wasn’t sure whether a comment that was said to me was a compliment or not. One of my friends offered, “Since you have a choice, I would take it as one.” There was my inspiring moment of the morning!
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Thanks For Playing
OCTOBER 19, 2012
On Tuesday, I presented at and attended a small staff association workshop. We had presentations on generational issues, developing personal leadership, marketing, AMS selection, going green by going virtual, raising more money from your events, communications and negotiation. WHEW! We covered a lot of ground! My top 5 takeaways from the day were: Mobile is not just the new frontier for communicating with and engaging our members, it can also be a great source of event revenue via ads, sponsorsh
Aaron Wolowiec
OCTOBER 31, 2012
On Wednesday, Nov. 7, I’ll have the distinct pleasure of co-facilitating the final MSAE Emerging Professionals brown bag lunch of 2012 with Tammy Dankenbring, sales manager for the Amway Hotel Collection. Discussion will focus on successful negotiation techniques. If your schedule will allow, and you’re not yet registered, please consider attending.
Reid All About it
OCTOBER 26, 2012
Just scanning this collection of 99 creative life hack s will make you feel clever. This weekend you will find me wandering around the house peering at wood with wal nut in hand. Fellow liberal arts majors: no regrets! Yes, I know all kinds of very important people go on and on about STEM, but now, a STEM to STEAM (science, technology, engineering, arts and humanities, and mathematics) movement is emerging.
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