September, 2015

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Wild Apricot Podcast Episode 6: Get it done in one hour a day

Wild Apricot

Do you ever feel like there is not enough time to “get it all done”? What if we told you that you everything important could be done in.just one hour a day! Check out this podcast interview with productivity expert Ari Meisel and discover how you can Optimize, Automate and Outsource everything in your life - including your health!

Products 281
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I’ve Looked at RFPs from Both Sides Now

Spark Consulting

Reposting this (slightly edited) Thanks for Playing classic, because this topic has come up recently on ASAE’s Collaborate online community. In 18+ years in association management, I’ve been on both sides of the Request For Proposal process more times than I can count. My very first Big Task at my very first association Real Job way back in 1997 was to complete an association management software system selection.

Proposal 240
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Meet Your Community Managers: Jenny Taylor

Higher Logic

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…). We hope you enjoy getting to know the first community manager we’re introducing, Jenny Taylor.

Tools 233
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How to Write Emails Your Association Members will Open

Socious

There are a lot of mediums available when it comes to engaging your customers or members—social media, your online community , email, etc. Each serves its own purpose and comes with its own set of best practices advantages and disadvantages. Email is a marketing channel that has shifted in usage and popularity over time, making it increasingly harder to capture the attention of your members.

How To 219
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Millennial-friendly meetings: Bring on the couches and big screens

Aaron Wolowiec

Google images of millennials and you’ll find young professionals connected to their smart phones and tablets. You might also find images of colorful workplaces and nontraditional desks. Maybe even a collaborative thinking space. Much to Baby Boomers’ chagrin, it’s a different world, especially since Gen Y now comprises the majority of the workforce.

More Trending

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Free Expert Webinar: Learn Google Analytics to Improve Your Website & Attract More Members

Wild Apricot

Our next Expert Webinar will focus on two basic techniques with Google Analytics that will help you understand what is working and what is not with your Wild Apricot website, so you can sign up more members, raise more money and reach more people.

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I’ve Looked at RFPs from Both Sides Now – Part 2

Spark Consulting

Reposting this (slightly edited) Thanks for Playing classic, because this topic has come up recently on ASAE’s Collaborate online community. Clients aren’t the only ones who could use some advice to make the Request for Proposal (RFP) process go more smoothly. Over the years, I’ve seen plenty of good, bad, and ugly in vendor responses, too. To that end….

Proposal 203
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Meet Your Community Manger: Calista Rollogas

Higher Logic

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…). In this second installment, we’re introducing another community manager, Calista Rollogas.

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Volunteer Management: 12 Volunteer Opportunities for Members in Your Online Community

Socious

A major issue for associations everywhere is the acquisition of volunteers. It is not uncommon for an association’s organizational structure to have volunteers that outnumber the staff. Typically, one staff member is doing the job of three, so finding volunteers is critical to their sanity. Convincing someone to volunteer time out of their over-scheduled life is no simple task.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Bonus content – Event Garde e-news – October edition

Aaron Wolowiec

Kate Pojeta, conventions and exhibitions manager. Q & A with Kate Pojeta, conventions and exhibitions manager, Event Garde. Q: What are you looking most forward to in your role with EG? A: Event Garde has some amazing clients and I’m excited to be on the team to help conventions succeed. Conference planning was a part of my work experience for years, and then I took a little hiatus from it.

Michigan 181
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Where Do You Fit in the On-Demand Economy?

YourMembership

Do you need groceries and have them delivered in an hour? No problem, InstaCart can help you. Amazon purchase delivered same day? It’s available. HBO Go, Netflix, Zappos, Lynda.com and Uber – all great examples of companies building their success on providing products and services to their customers through an “on demand” business model. The On-Demand Economy is defined as the economic activity created by digital marketplaces that fulfill consumer demand via immediate access to and convenient pr

Sample 150
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1-On-1 With Catherine Wygant Fossett: Bringing Value to Your Members

Wild Apricot

In this 1-On-1 interview, we spoke with Catherine Wygant Fossett, Executive Director of the Institute for Family-Owned Business. Catherine revealed that creating member value is one of her top priorities. One of the ways she does this is by building connections between members, which she says, “can be priceless”.

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Spinach and Standards: Much in Common

Virtual

My neighbor is a spinach farmer. Because his work is so much different than mine, I ask him about it whenever I can. What I’ve learned most through our conversations is that in farming, timing is everything. This past week is a great example of that. Ordinarily my neighbor would have seeded for his spring crop last week, to ensure that the seedlings would mature enough to survive the first frost.

Committee 142
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Speed and Trust - Why Millennials Need Both

Higher Logic

There is a big problem brewing on the horizon for many organizations. Based on our research, the Millennial generation is coming into the workforce expecting something that most, especially associations, are truly bad at: speed. The Millennial generation expects things to be fast. You can call them “entitled” for wanting that if you like, but it’s a simple fact that the pace of the world increased dramatically as they were growing up.

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Getting Serious About Authenticity

Jamie Notter

It is with some sadness that I acknowledge that "authenticity" is a buzzword. If you google " authenticity at work ," you'll find that most of the posts on the first page are offering the COUNTER-point--that authenticity isn't as cool as you thought it was. You know you've achieved buzzword status when the counter culture is the status quo. Even Jeffrey Pfeffer's new book (and I highly respect Pfeffer) says, apparently , that authenticity is a mistake for leaders.

Video 139
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The new association “normal”

Aaron Wolowiec

John Graham, president of ASAE. This month’s guest blog post is an interview with John Graham, ASAE president. Association Adviser conducted the interview and posted it on Aug. 18. ASAE The Center for Association Leadership , which supports the interests of more than 22,000 association executives and industry partners representing 10,000 organizations worldwide, sat down with President John Graham about new membership models and game changers he sees happening for associations during the coming

Detroit 172
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The Future State of Associations

Potomac Core

In his book “Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time” Howard Schultz, Starbucks President & CEO says “Vision is what they call it when others can’t see what you see.” In a slow domestic growth and a global uncertain economy, how will the future state of associations be defined? Disruption. Demographics, global political and economic changes and challenges, massive industry consolidation, the gig economy, driverless cars , as well as jobs (and industries) bei

eBook 133
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Need More Revenue? Are You Generating Enough From Non-Dues?

Wild Apricot

Are you maximizing your potential for supplier non-dues revenue? Here are details of a new article by Bob Jonas – Non-dues Revenue: The Basics – available in our Knowledge Hub.

Revenue 218
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What Are You Looking For In Your Next Board Member?

Eric Lanke

I've written before about my experiences on the Board of the Wisconsin Society of Association Executives. Now in my last year of service, having chaired the Board last year, I have the somewhat traditional job given to many past chairs--chairing the Nominating Committee. Having been chair of the association, and about to depart forever, I guess I'm uniquely qualified to determine the types of individuals who should follow in my footsteps.

Wisconsin 125
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Let Your Community's Best Members Find Your Next Members

Higher Logic

Growing community should be one of the most important tasks of an organization, but it can certainly be a challenge. Don’t feel like you have to carry that burden alone. One of the best ways to grow your community is to let your members unknowingly do the heavy lifting – there are no better advocates than members, even if they don’t realize their potential.

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The Three Pillars of Culture by Design (Guest Post)

Jamie Notter

The following is a guest post from Rob Barnes, Director, Australasia at Aptify. Being a big fan of the Culture by Design v Culture by Default discussion, I pursue meetings with thinkers on the subject regularly. Aptify's CEO--Amith Nagarajan--is a proponent of Culture by Design, and he frequently aligns our Aptify towards this premise to provide context around the ideas we have when pursuing client success.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Cool app! Now what?

Aaron Wolowiec

It seems there’s an app for everything, right? Meeting and event professionals are raving about event apps, which allow everything from registration to hotel check-in to real-time social media conversation. But if no one knows about an app, it’s worthless. The trick, according to Results at Hand, is to promote it. Results at Hand just released “ 5 Steps to Successfully Launch an Event App ,” an infographic with tips for gaining loyal app lovers.

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How to Create Infographics That Will Engage Members

Association Adviser

It’s natural for people to be drawn to visual representations of content, rather than plain text. Why? Because visuals help eliminate text overload and offer a more engaging and easier way to recall. For more about this topic, click on the headline.

How To 114
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September 2015 Update: Your Feedback Informs Everything We Do

Wild Apricot

We’re always collecting your feedback from a variety of sources to inform the direction Wild Apricot takes. This month sees us taking our commitment to collecting feedback to new heights. We've implemented software usability testing that allows select users to test out upcoming features before they are released!

Software 213
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Data Driven Innovation

Potomac Core

Are economic tides shifting again? According to the Conference Board , corporate profitability may face headwinds resulting from higher costs as “the business cycle matures.” They also suggest that “America’s strength in technological progress needs to help accelerate productivity.” If member companies introduce more innovation to drive more profitability, is your association positioned to respond with equal or greater amounts of innovative solutions?

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Four Reasons Community Managers Shouldn’t Be Scared of Data and Analytics

Higher Logic

As a community manager, you’ve learned that community management is made up of many different parts. It’s an interdisciplinary field involving tactics like people skills, psychology, strategy and analytics, to name a few. There can be a lot to juggle and if you’re not a numbers person, one of the most daunting tasks can be tracking data and analytics—too many balls in the air, right?

Tools 200
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The One Thing You Must Confront About Your Culture

Jamie Notter

Culture work has a way of skewing towards the ideal. We spend time fleshing out our core values, leadership principles, and an ideal vision of how awesome our organization is, or least how awesome it could be. And that's all fine, but it does not excuse us from needing to confront the most important thing about our culture: The truth. While you are working on the ideal, you MUST confront the reality of your culture.

New York 135
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Making friends…not just a sale

Aaron Wolowiec

Event/meeting planners: Remember the days of paper RFPs? Well, some of you may still be doing those…but technology has revolutionized the meetings industry – on both sides. According to a new Social Tables report , technological advances and social media have changed the way hotel sales teams network with meeting planners. “With most people now familiar with a wide range of devices, software and apps, this is spurring a rise in ‘social selling,’ where hotel sales teams are often building relatio