February, 2014

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How to Take Charge of Your Fundraising Events

Wild Apricot

'In this guest post, Claire Axelrad explains how to make your fundraising events worth the effort - "they inspire action".

How To 267
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You Have to Woo Them

Spark Consulting

'During my weekly project call with a client earlier this week, we were talking about the fact that it’s time to move to “phase two” of our engagement. We’ve already done a lot of good work addressing things that were negatively affecting their ability to retain members, and we’re ready to move on to their recruitment efforts.

Cost 236
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Advice for the Emerging Association Professional

KiKi L'Italien's Acronym Soup

'After spending 12 years working in the association world, I am no longer considered an “emerging association professional”. I could throw in a joke about this just meaning I’m getting old, but instead I wear it as a badge of honor! People from all walks of association life offer lunch or coffee, looking to me for advice on how to successfully maneuver the mysterious and well-acronymed ocean that is the association industry!

Tips 197
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Volunteer management: I gotta feeling

Aaron Wolowiec

'Like many of you, I’ve been known to juggle a handful of volunteer roles in addition to my nine-to-five job at any given point in time during my association management career. (Who am I kidding? When’s the last time I was able to get away with working an eight-hour day?). Scanning my current commitments, I now serve on the editorial advisory board for Michigan Meetings + Events magazine, I’m a subject matter expert and facilitator for MSAE , I’m the luminaria chair for the East Lansing Relay fo

Michigan 169
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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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How Do You Get A Volunteer Board to Perform its Best?

Association Leaders

'Whether you are a volunteer leader of an association or an association staff member, its critical that you are doing everything you can to help your Board of Directors perform at its best. Hopefully the reason is obvious – if a Board is performing at its best, the association it is leading should achieve its mission. Traditionally there are many avenues pursued to help Board’s achieve “greatness” There is Board orientation, Board training, rules of conduct, understand

Committee 163

More Trending

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Free Non-profit Webinars for March 2014

Wild Apricot

'We''ve found 28 free webinars on great topics for non-profits this March - check them out!

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Content Curation Revisited

Spark Consulting

'Thanks in part to the recent release of the Looking Forward 201 4 survey by Association Laboratory, associations execs are once again thinking about our members’ experience of information overload. According to the Association Lab survey, the association executives who responded believe that information management, including both volume and quality of information, is their members’ top concern in 2014.

Content 200
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Do New Processes Make You Uncomfortable?

KiKi L'Italien's Acronym Soup

'It wasn''t my idea, but the romance of it captured me. He had painted the picture for me: the snow softly falling in the warmth of the sun as we clutch hot chocolate in our hands watching his favorite hockey team play outdoors in an ice rink created in Yankee Stadium.fans cheering.hockey being played the way it was meant to be played before technology intervened.in the elements.

Process 161
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Goodbye e-learning

Aaron Wolowiec

'As a former journalist, I love data. And trend data are even better. So when I came across “Association Learning + Technology 2014,” a recent report by Jeff Cobb and Celisa Steele , founders of consulting firm Tagoras , imagine my delight! Young or old, technology has redefined the way we learn and work. As 8-to-5 days at the office have slowly turned into 24-hour social media networking from the car and virtual meetings during the kids’ soccer practices, social media has filled in the gaps.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Does this Resemble any Conference Calls You’ve Been on Lately?

Association Leaders

'Someone forwarded me a link to a funny video about conference calls recently. If you’re like me you participate on dozens of conference calls each week. There is clearly an etiquette that must be followed to make conference calls productive. This video may not highlight all the “do’s” of conference call etiquette but I think you’ll be able to create a list of “don’ts” while watching it.

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The World of Opportunities for AMCs: A YM Perspective

YourMembership

This week YourMembership.com is “on the road” in Tempe, Arizona attending the 2014 AMC Institute Annual Meeting. We are proud to be the Platinum Sponsor for AMCi, because Association Management Companies (AMCs) have always been an important part of our success. In early 2000, we were focused on state and local chapter associations, which we viewed as being underserved by the association management software (AMS) providers of the day.

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Taking Event Sponsor Relationships to New Levels

Wild Apricot

'Here are some tips and ideas to help you take your event sponsor relationships to new heights.

Tips 264
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Mission Driven Volunteering revisited

Spark Consulting

'As you may recall, Peggy Hoffman and I came out with a whitepaper, The Mission Driven Volunteer last fall. Our thesis is: Associations’ current model of volunteering is broken. Standing committees value form and position over function and effectiveness. They ignore generational differences, produce slow, inefficient, and unoriginal decision-making, and limit participation.

Committee 195
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Member-holics - First Step to Getting Help is Admitting You Have a Problem

Association Subculture

'If you can''t see the embed here is the link. So, every time an association ends up on Jon Stewart or Stephen Colbert I just slap my forehead. This time I almost knocked myself off the couch. Stephen Colbert just did a takedown of the Envelope Manufacturers Association and a spin off PR effort of theirs known as Consumers for Paper Options. Obviously, its a comedy piece and played for effect but I can''t let it go.

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That’s so…2013

Aaron Wolowiec

'Each month, we’re asking editors and content producers to share with us what they’re writing about, upcoming trends and other behind-the-scenes must-haves for the association industry. Julie Shoop, editor of Associations Now. If you’d like to contribute, please contact Kristen Parker, digital content manager for Event Garde LLC , at Kristen@eventgarde.com.

Las Vegas 160
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Was Machiavelli Right? Are the Best Leaders Situational or Steadfast?

Association Leaders

'I subscribe to an electronic newsletter published by booz&co called ‘strategy+business’ It often has interesting business and leadership related articles. If you read this blog regularly, you know I enjoy reading about leadership, particularly business leadership. I even have a few opinions of my own on the topic that I occasionally share.

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Both Sides of the Board Table

Eric Lanke

'image source I''m just coming off what I think is still a unique experience in the association community. My own association held a Board meeting and Annual Conference last week. As the CEO, it was my job to lead from the staff perspective--frame, but don''t decide. Speak, but only for the consensus developing around the table. And the day after I got back, I found myself conducting another Board meeting, this time for an association where I serve as the volunteer chair.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Big Trends Impacting Events in 2014

Wild Apricot

'Here''s a look at some of the big trends that will impact events in the coming year.

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What I’m Reading

Spark Consulting

'Trends for 2014 , via Shelly Alcorn/CalSAE. Are we really becoming an economy of free agents? Maybe not. How to gain confidence (as a freelancer, but I really think it applies to everyone). Outstanding advice on writing from Kurt Vonnegut (who knows). Deirdre Reid says: “ Stop using stock photos !” (and she’s WAY right). Need some customer service advice?

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Test the Strength of Your Culture

Jamie Notter

'I am releasing today a new “ Culture Strength Test ,” that you can take online, for free. This is by no means a full culture assessment (a service I also offer, of course), but it is a quick way for you to get a sense of how strong your culture is, relative to the needs of today’s economic environment. In the test , you’ll rate 40 simple statements based on how closely they resemble (or don’t resemble) the reality in your organization.

Discount 135
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The certification conundrum

Aaron Wolowiec

'To certify or not to certify. That seems to be the debate among association professionals. CAE. APR. They’re just letters, right? Sort of. When listed after someone’s name, they add credibility. And on a resume, those letter combinations pique employers’ interests since it means candidates strive for professional development. Whether it’s for prestige, a salary bump or a resume builder, people from all industries seek out certification programs.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Chapter Performance Dashboard: Right Side up

Mariner

'As Jack Welch, management guru and former CEO of GE noted, “You can’t manage what you don’t measure.” We would add an important corollary to his observation: “You manage what you measure.” The latter is especially important because most associations’ chapters typically count the metrics that are easy to count rather than the metrics that should be counted.

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The Arbitrariness of Leadership

Eric Lanke

'image source Some time ago I got hooked on the Corner Office series in The New York Times. It''s great. Every Sunday, Adam Bryant talks with top executives about the challenges of leading and managing. It''s almost become a morning devotional for me, going to the backlog of posts on their RSS feed and reading one before starting my busy day. A lot of what I''ve read has resonated strongly with me, and when inspired, and when wisdom can be distilled down into 140 characters or less, I''ve shared

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Offering a Welcoming Community

Wild Apricot

'Are you rolling out the welcome mat to your community online and off?

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What I’m Reading

Spark Consulting

'Tips for emerging association professionals from Shelly Alcorn and KiKi L’Italien. The real reason associations don’t innovate? According to Eric Lanke, it’s because we don’t really know our members very well. Free, easy tips to improve your staff members’ days. Want to increase your chances of hiring well? Look for these five traits.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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One of My Favorite Consulting Questions

Jamie Notter

'“So how does that show up here?” I ask this one all the time. People tell me about things that are either good or bad in their workplaces in the course of my consulting, but the descriptions are fairly broad. They are at the concept level. Things like, people have a lot of freedom here, we respect each other in this workplace, or senior management is too controlling, we don’t support each other enough here.

Course 134
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My slides from CHASE 2014 – Generational differences

Optimist Consulting

'I was delighted to present a workshop at CHASE 2014 on generational differences and what membership bodies need to do about it. You can download my slides here - OC CHASE 2014 generational differences seminar FINAL Feb 2014. Do contact me if you would like to know more about this issue and how I can help your organisation meet the challenge of the different generations.

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Virtual Voluteering in Not a Type of Volunteer

Mariner

'Some would say that virtual volunteering dates back to the 70s (see Wikipedia’s entry. re Project Gutenberg), others see it as a relatively new type of. volunteering for those who don’t want to commit to in-person. volunteering.

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