August, 2004

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No Deposit, No Return

Idea Architects

Times change, things change, people change, everyone is so busy nowadays, blah, blah, blah. People can use whatever cliché phrases they want, there is no mistaking how difficult it is to be a part of a once-thriving friendship or relationship that seems to be operating on life support. You don't want to see it go or even acknowledge what it has become, so you keep calling, sending emails, trying to connect in person.

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It Is The Way

Idea Architects

"The time has come. The young generation always comes up and beats the older generation. It's how life is.". Marta Karolyi, head of the United States women's gymnastic team. Despite the fact that the elders may be able to extend their athletic prowess and dominance longer, at some point they will be defeated. Records will fall. Champions will retire.

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Ah, the Simple Life

Idea Architects

Are you going to work hard today? Are you going to be nice today? Now remember, what we agreed: No calling names. No yelling. No whining. Have a good day dear. This is what I overheard a woman telling her obviously successful husband as she dropped him off for work at one of our major downtown office buildings today. Or maybe it was what I heard a mother tell her pre-school-age daughter when I was in line behind them at Starbucks.

Review 60
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The Frame Game

Idea Architects

How would the conversation be different if instead of talking about the elections in battleground terms, we spoke of it through the lens of the playground ? While some of the negative spirit might be retained (think recess bullies), I can't help believe some childlike curiosity, willingness to play with others, and free spirit might emerge. Though political campaigns are a timely illustration, we are too accustomed to using war metaphors and language to characterize so many regular events that d

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.