September, 2004

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Leave A Little in Reserve

Idea Architects

"I'm never going to be a star," she says, "but it's nice to be pushing 60 with more to do than I've ever had before. And my life is a manageable size. So if someone gets sick or someone gets happy or a baby is born, I can be there." Actress Kathleen Chalfant, 59, interviewed in the Wall Street Journal ; Friday, September 6, 2004 And my life is a manageable size.

Project 96
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Manifesto Mania

Idea Architects

You must have helped spread the word quickly as I received notice today that my ChangeThis manifesto on learning and community had been accepted, so now the real work of writing begins. Thanks to everyone whose votes helped make this happen. I'll let you know when the manifesto is on the site. It may be some time given their process. FYI: Because the proposal has been accepted it is no longer on the ChangeThis site and the link in the previous post is no longer active.

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Time to Get Serious About Learning

Idea Architects

Enough already. Bad Powerpoint slides. Monotone talking heads droning on and on. Workshops with descriptions that have the sizzle to sell, but whose real content lacks the substance to sustain interest. Aggressive vendor sales pitches loosely masquerading as quasi-educational infomercials. Meeting spaces and room sets so claustrophobic, so cluttered with noise from adjoining rooms, and so utterly constraining that you want to scream in agony.

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I Am Not A Microwave

Idea Architects

"I am not a microwave," said R&B singer Jill Scott when asked recently about why it has taken her several years to release a follow-up album to her smash debut. Last time I checked none of us individually looks like a microwave, and while I know of some organizations with fast-track innovation processes in place, they aren't microwaves either. Yet so many individuals and organizations want both instant output and instant results.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.