YourMembership

SEPTEMBER 26, 2019

While the economy may be strong, being ready to weather an economic downturn is still smart business for small associations. Are you prepared? With the economy going strong, you might not think about preparing for an unexpected event like a recession. But now is the ideal time to take steps to protect your small association’s. The post Recession-proof your association with a member management system appeared first on YourMembership.

System 275

System Revenue Industry Software 275

Association Adviser

SEPTEMBER 23, 2019

Don’t raise your voice; improve your argument. Leigh George of Freedom offers 5 rules for creating content that is more creative, engaging and on budget. The post 5 Rules for Creating Content that Cuts through the Clutter appeared first on Association Adviser.

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Content Communications Marketing 84

Membersuite

SEPTEMBER 23, 2019

During a conference, attendees take notes, exchange business cards, and more. But what happens after the event is over?

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Conference How To 72

Aptify

SEPTEMBER 24, 2019

Keeping members around long-term by continuously providing value. . If members think your organization provides too little value, they’re not likely to renew. Keeping members around year after year means continually providing them with value. Simply put, if members think your organization provides too little value, they’re not likely to renew. That may seem obvious.

Technology 69

Technology Membership Management Tips Member Experience 69

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Associations Now

SEPTEMBER 26, 2019

It’s no longer enough for meetings to feature networking events that lead to superficial introductions and the simple swapping of business cards. A far better goal: Help attendees build friendships. My first boss was a bit of a networking addict. Not only was she giddy in the lead-up to an event, but the day after, she’d tell everyone in the office who she met and proudly show us the stack of business cards she had collected—which she would then promptly place in her meticulously organized Rolod

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Library Conference Examples Industry 100

Wild Apricot

SEPTEMBER 27, 2019

Do any of these challenges of managing volunteers resonate with you? If so, here's some practical advice to help you sort things out.

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WBT Systems

SEPTEMBER 23, 2019

Gain the Trust & Business of Students & Recent Graduates by Looking Beyond Student Membership. Read more about Gain the Trust & Business of Students & Recent Graduates by Looking Beyond Student Membership.

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YourMembership

SEPTEMBER 24, 2019

How associations can leverage digital and traditional marketing for more member engagement and non-dues revenue. Your career center holds great potential as a member benefit and a source of non-dues revenue. It’s time to take it to the next level! Here’s how. When it comes to benefits from their professional membership associations, members want help finding jobs.

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Revenue Member Engagement Marketing Email Marketing 150

Higher Logic

SEPTEMBER 26, 2019

The Net Promotor Score (NPS), Customer Satisfaction (CSAT) score, and the Customer Effort Score (CES) are the current trifecta of tools for measuring the customer experience. Together, each survey type provides a valuable, unique perspective on how your customers feel about their customer experience. The Customer Effort Score is the newest of these survey tools and is gaining popularity as companies and customer experience experts uncover more of its value.

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Survey Team System Process 120

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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

Wild Apricot

SEPTEMBER 26, 2019

Giving all your admins full access to your account means taking time to train them in all the features - or risking something going wrong. Here's how to avoid that using limited admin roles.

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Examples Team How To 175

Association Success

SEPTEMBER 23, 2019

Albert Einstein once said, “If I had 20 days to solve a problem, I would take 19 days to define it.” With this in mind, and realizing that problems are always different, I hope I can offer advice when taking the time to problem-solve. Listen. Gather data by listening to those around you , whether there are cultural differences, an age gap or just very different views on the problem.

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Video Examples Cost Leadership 102

Associations Now

SEPTEMBER 23, 2019

Groups focused on aftermarket repairs are campaigning to help draw attention to the growing collection of data in vehicles—and the fact that consumers and repair shops often don’t have access to that data. The Right to Repair movement, which has been driven by the association sector in particular , is about being able to take things apart and put them together again.

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New York Video Marketing 104

Association Adviser

SEPTEMBER 26, 2019

Maximize your association's legislative influence by educating board and staff leadership about the political activities your tax status allows you to do. The post Keys to Successful Advocacy: Understanding and Maximizing Your Association’s Tax Status appeared first on Association Adviser.

Leadership 94

Leadership Education Revenue 94

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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Achurch

SEPTEMBER 23, 2019

Building, leading, and sustaining teams that perform at a high level is both an art and a science… just like parenting. Imagine you’re the parent of three young children, all between the ages of 5 and 10. You have 1 boy and 2 girls and, because you are a glutton for punishment, you decide that all three should sit together in the back seat during your upcoming road trip.

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Team Communications Member Research Leadership 79

Smooth The Path

SEPTEMBER 26, 2019

When your members say the word “mentor,” what do they mean? I worked for an association while a mentor program was established, so I thought I knew what the word mentor meant. To participate in our mentor program mentees signed up to be paired with more experienced volunteer mentors. Armed with guidelines, rules, and expectations provided by the association, mentors, and mentees went off to give and get guidance.

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Guidelines Newsletter Video Tips 79

Associations Now

SEPTEMBER 24, 2019

Odds are that you’re going to be more likely to deal with haters than fans on a Facebook page, according to a recent study. But smart moderation tactics can help defuse issues before they get out of hand. For every three comments the average Facebook page gets, two of them are likely to be negative. That’s according to some recent research from INFORMS , an international association for operations research and analytics.

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Minnesota Social Media Analysis Course 99

Association Adviser

SEPTEMBER 24, 2019

Karl Ely, CAE, senior vice president and publisher for ASAE and Betsy Piper/Bach, JD, CFP, CIMA, president for ASAE Business Solutions, answer your questions about ASAE's non-dues revenue journey. The post Your Questions About ASAE’s Non-Dues Revenue Journey Answered: Webinar Q&A appeared first on Association Adviser.

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Revenue 79

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Association Success

SEPTEMBER 26, 2019

In September 1922, Leo Young and Hoyt Taylor set up a radio transmitter on the edge of the US Naval Air Station outside Washington, D.C. . The pair were testing out whether high-frequency radio could help ships communicate, but instead they accidentally discovered a new way to detect enemy ships on the water. In a letter to their higher-ups, Young and Taylor laid out a method that would become known as the first proposal for using radar in wartime. .

How To 72

How To Project Proposal Washington 72

Nimble AMS

SEPTEMBER 26, 2019

Understanding the benefits of donation microsites for associations. What is a donation microsite, and how can it improve your associations fundraising? Read this overview to find out more. Donation Microsites are websites that promote focused fundraising campaigns with the aim of increasing donations. They’re ideal for associations that want to promote a fundraising event to raise donations for specific causes or larger initiatives.

Strategy 60

Strategy Team Content Organization 60

Associations Now

SEPTEMBER 25, 2019

A recent report from Naylor finds most communications teams are concerned they don’t generate enough nondues revenue. While content and sponsorship customization are good steps to take now, ad retargeting and podcasting could drive revenue in the future. Association communications teams can play an important role in generating nondues revenue, according to Naylor Association Solutions’ 2019 Association Communications Benchmarking Report [registration].

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Revenue Team Communications Content 93

HighRoad Solution

SEPTEMBER 25, 2019

Most people at HighRoad have worked in an association in the past. We know how hard it is to get approval for expenditure. Stakeholders, committees, subcommittees; they all have to sign off on it before you can start moving ahead with your project.

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Cost Marketing Committee Project 60

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The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

Conference

Association Success

SEPTEMBER 24, 2019

In my first few days at LeadingAge , an association of nonprofit aging services providers, I was googling “what is an LMS?” I had been hired in a new role to assist in growing LeadingAge’s “distance” learning offerings. . I had worked at smaller aging nonprofits, none of which had a robust online learning platform. I not only needed to learn more about the members we serve, but also what it means to have a large online learning presence.

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LMS Learning Management System Content Price 66

Effective Database

SEPTEMBER 27, 2019

I recently read the book Factfulness , which highlights ten things about the world that are better than most people think. ( The book is a fascinating read and I highly recommend it. In fact, I think it should be required reading for all high school students!). This got me to thinking (naturally) about the things in data management that are better than perhaps many of us think.

Examples 45

Examples 45

Associations Now

SEPTEMBER 25, 2019

While members have high opinions of associations’ technology, staff doesn’t feel quite the same way—with long-term concerns a big factor why, according to a Community Brands study. Technology and associations are like awkward roommates sometimes—obviously, they have to work together to keep things going, but it might get a little bumpy along the way.

Strategy 88

Strategy Technology Report Software 88

HighRoad Solution

SEPTEMBER 25, 2019

Most people at HighRoad have worked in an association in the past. We know how hard it is to get approval for expenditure. Stakeholders, committees, subcommittees; they all have to sign off on it before you can start moving ahead with your project.

Cost 60

Cost Marketing Committee Project 60

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Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Beth Kanter

SEPTEMBER 27, 2019

My colleagues, Heather McLeod Grant and Adene Sacks, have just published a new workbook called “ Leading Systems Change.” The book describes a new approach to leadership and community engagement in the Central Valley , that has empowered local leaders to tackle a host of issues facing the community in an entirely new way–from designing education programs and services for immigrant communities to law enforcement reform, and boosting entrepreneurship in the region.

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System Handbook Library Innovation 48

Reid All About it

SEPTEMBER 27, 2019

The weekly list of free educational events and resources for the association community… Does your association need a stop-doing list? In Associations Now , Elena Gerstmann, FASAE, CAE, of the Avenue M Group explains how to set up a review process to help you figure out what to stop doing so you have time to do what’s really important. During a conference, attendees take notes, exchange business cards and make lists of great ideas to explore.

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DC New York Washington Review 34

Associations Now

SEPTEMBER 24, 2019

A new report from the National Association of Corporate Directors underlines the importance of boards being transparent, accountable, involved, and able to keep up with a rapidly changing operating environment. Board leaders can drive big changes in their organizations—as long as they’re willing to embrace that role. That’s a key finding of a new study from the National Association of Corporate Directors (NACD), whose Blue Ribbon Commission initiative this year makes the case that board ch

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Report Social Media Leadership Innovation 87