Reid All About it

MAY 8, 2020

The weekly list of free educational events and resources for the association community… Chapter virtual events. Chapters have always had the face-to-face advantage but now even they must get on the virtual bandwagon. Billhighway describes the kind of resources you can provide chapters to help them get started with virtual events , design engaging programs, prepare speakers and attendees, and put together a virtual event volunteer team.

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North Carolina Montana Conference Revenue 221

Blue Sky eLearn

MAY 4, 2020

During this Coronavirus crisis, many planned conferences are being transformed into virtual events. In response to this demand, there are new companies springing up each week. So, beyond your standard questions about event schedule and production cost, what are the other most important questions to ask a virtual events vendor as you investigate their services?

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Wild Apricot

MAY 5, 2020

Creating a fundraising plan is one of the best things nonprofits can do to reach their goals. Here are the steps that go into creating the most effective one possible!

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How To 409

Higher Logic

MAY 6, 2020

Business-to-business software as a service (SaaS) companies are rushing to dedicate resources and specific teams to improve the customer experience (CX). In fact, 80% of customer success teams have grown in the last year ( Totango ). The problem is, customer experience issues usually don’t lie just in one department, like sales, or product. If you do a quick search on LinkedIn to find the titles of people involved in customer experience, you’ll find a range of departments and titles, speaking to

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eBook Revenue Innovation Team 218

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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

Member Engagement

WBT Systems

MAY 4, 2020

Virtual Fraternal Chapters Help Students Make the Best of Their College Experience. Read more about Virtual Fraternal Chapters Help Students Make the Best of Their College Experience.

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Wild Apricot

MAY 4, 2020

Want to build deeper donor relationships? One of the best ways to do so is by creating a great experience through welcome packets. In this post, we explain how.

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AvidXchange: Association Management

MAY 7, 2020

With most of their employees working remotely, association management companies have been forced to revisit the processes they rely on to sustain operations. Among the most critical functions for ensuring business continuity is paying association vendor bills. It’s an uphill battle for those who rely on manual, paper-based AP invoicing and payment processes.

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Virtual

MAY 4, 2020

In this episode of “5 Minutes With Andy” we are getting top-notch advice from Andy Freed on how to facilitate and participate in online meetings. Andy gives us tips and tricks on how to stay focused and engaged in online meetings. From turning your video camera on to making sure your background is distraction-free, Andy shares his insights with you to make sure you stay on track in this new age of digital meetings.

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Association Adviser

MAY 5, 2020

Another day, another organization asking you to take a survey. 3 important reasons to participate in the 2020 Association Communications Benchmarking Survey. The post Help Set a Course for the Future: Take the 2020 Association Communications Benchmarking Survey appeared first on Association Adviser.

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Course Survey Communications Organization 120

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

Wild Apricot

MAY 6, 2020

In this post, you'll find ideas on how your organization can rally your members to make a difference, plus how you can put them into practice with Wild Apricot.

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How To Organization 333

Association Success

MAY 7, 2020

Restaurants, movie theatres, casinos, bars and salons have much in common, but as the seriousness of COVID-19 and its deadly potential came to light, I could only think of one. . Public interaction. While COVID-19 has brought many changes, the industries who rely on public interaction have been hit the hardest and, with them, the associations that cater to their professionals.

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SBI

MAY 5, 2020

With easier access to technology, updated equipment, the right procedures, and enough time to incorporate them all into a plan, working remotely can be easy to accommodate. At SBI, we even have several team members who work remotely full time. However, the COVID-19 pandemic found many organizations, associations, and companies abruptly forced into uncharted territory.

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Tips Guidelines Team Communications 109

Virtual

MAY 4, 2020

In this episode of “5 Minutes With Andy” we are getting top-notch advice from Andy Freed on how to facilitate and participate in online meetings. Andy gives us tips and tricks on how to stay focused and engaged in online meetings. From turning your video camera on to making sure your background is distraction-free, Andy shares his insights with you to make sure you stay on track in this new age of digital meetings.

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

Wild Apricot

MAY 7, 2020

Curious about choir management software? Here's why many choirs have made the switch, and why Wild Apricot is their number one choice.

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Software 249

Association Success

MAY 6, 2020

In an age of instant gratification and immediate payoffs, time-consuming certification courses can often become a mundane aspect of membership. Knowing the importance of certification courses, associations should invest time into making these courses fun and stimulating while continuing to be informative. . Enter gamification. . Usually implemented as an online marketing technique, gamification is the application of game-playing elements in other activities to encourage engagement with products

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Association Adviser

MAY 4, 2020

The COVID-19 pandemic and resulting office closures and transition to remote working for most associations has led to an increased need for virtual content as a way to stay connected. Your staff and members have moved online, and the usual sounds of the office and in-person events have been replaced by the sounds that home […]. The post Checklist: How to Plan a Successful Webinar appeared first on Association Adviser.

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How To Content Resources Communications 97

Velvet Chainsaw

MAY 8, 2020

PCMA is hosting a free webinar on Wednesday, May 13, at 2 pm ET , featuring Dave Lutz and Lisa Block of Velvet Chainsaw Consulting. Webinar description: Monetizing Your Virtual Conference When Competing with Free. Everyone and their brother is hosting webinars and virtual networking opportunities. Like this one, most are free. This topic is a burning issue and promises to be a more engaging experience than most.

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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

Revenue

MemberClicks

MAY 5, 2020

Let’s talk about buttermilk biscuits…. Is there anything better than a really good biscuit with your condiment of choice on a slow, Sunday morning? Maybe I’m biased from growing up in the south, but man, a good biscuit can REALLY make your week. While I have long appreciated the buttermilk biscuit from afar, I have never dared to think I could be the creator of such joy and wonder in the world.

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Association Success

MAY 5, 2020

When we hear the word mentorship, we typically think of someone seasoned walking along someone who is less experienced and seeking to learn from their wisdom and mistakes, and that would be correct — as one aspect of mentorship. The reality is mentoring is all about relationships, and there are plenty of relationships we can learn and grow from. Not everyone has to be further ahead to teach us something.

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Communications Technology Leadership Examples 94

Protech

MAY 8, 2020

After shifting away from an in-person customer celebration at the Four Seasons in Baltimore due to the COVID-19 pandemic, Protech Associates’ Fusion 2020 Customer Conference surpassed all previous attendance numbers for the event. . As government officials around the world were limiting the number of people that could gather for a single event, Protech made the strategic decision to take its customer conference virtual before it would have been mandated to do so. .

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Conference Baltimore Software Team 90

Smooth The Path

MAY 7, 2020

The association landscape has been slowly changing for at least the last decade. It seems harder to find volunteers. Members are not as involved as they once were. People do not want to travel to events. Organizations have been putting restrictions on membership. Metrics are softer, as is the revenue to fund member benefits. As a result of all of these constricting pressures, we have been wondering, will a new and perhaps correct membership structure help?

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Project Revenue Course Association Value 88

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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

MemberClicks

MAY 6, 2020

If you’re stressed about having to rethink and replan your upcoming in-person event (and likely, take it virtual), imagine having to do it in ONE WEEK. Did your heart rate just go up? I know mine did! But one organization successfully did just that! Hats off to Maricela Arias-Cantu, MS, MHA, Director of Professional Development at the Society for Public Health Education (SOPHE), and her team for successfully hosting SOPHE’s first-ever virtual conference in just a week’s time frame.

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AMR Management Services

MAY 6, 2020

Our nation has become increasingly dependent on the expertise and dedication of our healthcare workers during the COVID-19 pandemic and AMR is proud to represent so many healthcare.

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Protech

MAY 4, 2020

By Brian Smith – Communications Specialist. M any of our daily interactions and communications are through screens , and i t’s not just television. W e are increasingly rely ing on mobile devices and apps to get the products and services that we need in our lives. In fact, a recent report from eMarketer revealed that people spend on average 4 hours a day on their phone. .

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Smooth The Path

MAY 5, 2020

I miss chocolate. One of the worst aspects of being a parent is setting a good example. I can’t pop yummy dark chocolate in my mouth in front of my son after saying “no” to his requests for sweets all day. After relaying this lament during a family gathering, my aunt asked me, “didn’t you know that is what bathrooms are for?

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Innovation Email Marketing Content Examples 88

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate

MemberClicks

MAY 4, 2020

“We’ve been trying to get an online educational initiative off the ground for (2, 5, 10+) years.we just don’t know where to start.”. Sound familiar? More and more, having some kind of formal education in place for members isn’t an option, but a must-have. Education is a major join reason, it’s something that your organization can uniquely offer, and (if you want to get real savvy) it’s a huge opportunity to generate some non-dues revenue.

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AMR Management Services

MAY 6, 2020

Our nation has become increasingly dependent on the expertise and dedication of our healthcare workers during the COVID-19 pandemic and AMR is proud to represent so many healthcare.

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Nimble AMS

MAY 7, 2020

What technology will your association invest in? Here are four facts your organization should consider when selecting your next AMS platform. Technology and strategy go hand in hand. According to an ASAE Foundation research report , associations that are most effective at technology management are the ones that integrate information technology (IT) into strategic planning and facilitate discussions about technology throughout the organization.

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