WBT Systems
MARCH 11, 2019
An Unexpected Solution for Professional Burnout: Association Membership. Read more about An Unexpected Solution for Professional Burnout: Association Membership.
Associations Now
MARCH 11, 2019
With the right strategy, an online community should be growing and maturing. Also: Build high-performing teams by focusing on employees individually. “Growth” can mean a lot of things. When it comes to your online community, new users tend to be the benchmark. But Marjorie Anderson from Community by Association says that’s often not enough. “While that, to an extent, does indicate growth, it doesn’t show how the online community is maturing or how it is lending to the growth of the association a
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Spark Consulting
MARCH 11, 2019
What is the ideal time to ask a prospect to join? This is actually two questions: When in the cycle of relationship should I invite a prospect to join? When in the cycle of the year should I invite a prospect to join? Relationship. The glib answer is: “When she’s ready to say yes.” Hopefully, the follow up question has already occurred to you: “How do I know when that is?
Wild Apricot
MARCH 15, 2019
Personifest 2019 is just around the corner, and here are 3 reasons why you should be there!
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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.
Jamie Notter
MARCH 15, 2019
In my keynotes, I frequently poke fun at Core Values. I ask everyone in the audience who has “integrity” or “honesty” in their company core values to raise their hand, and then I congratulate them on effectively distinguishing themselves from all those companies out there that value “lying” and “deceit.” It’s odd, because at that off-site, taking a stand for integrity seemed like a good idea, but now that the poster is up on the wall, it looks obvious, and you might be wondering if your core val
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Reid All About it
MARCH 15, 2019
The weekly list of free educational events and resources for the association community… Back in my restaurant general manager days, I went through a serious bout of burnout. I pulled myself out of it by reading about leadership—educating myself and getting inspired to make some positive changes at work. WBT Systems explains this week how association membership can help professionals deal with burnout and provide a substitute for the 21st century scourge—workism.
Wild Apricot
MARCH 14, 2019
Organizing events can be stressful, but using the new attachments feature can make it easy to accept submissions, upload certificates and allow members to share notes.
Eric Lanke
MARCH 11, 2019
There's an old saying among association executives. To be successful, you need to stay ahead of your members. but not too far. What most people mean by this, generally speaking, is that the association executive that doesn't act until his members make their collective desires known will wind up leading his association into either obscurity or oblivion.
Higher Logic
MARCH 14, 2019
Have you ever spent time with a toddler who is discovering their independence? The moment a growing tyke learns how to do something new, they feel the need to try and do it themselves. There is a certain level of excitability that comes with their newfound independence and fierce determination – not to mention, a common distaste for being told ‘no.’ Sound relatable?
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Association Adviser
MARCH 13, 2019
Everyone at Naylor works with a computer, if not more than one computer. But this hasn’t always been the case. Naylor didn’t go “paperless” until 2001. On a typical 1990s sales rep desk, you’d find a phone, a stack of note cards with leads’ contact information handwritten on them, and stacks of insertion orders (IOs) waiting to be manually filled out with advertising orders.
Association Success
MARCH 12, 2019
How we are building a purpose-driven structure, and why. What does it mean to build a purpose-driven organizational structure? I don’t mean just aligning various departmental visions, or stamping down silos that might be blotting out communication in your existing organizational hierarchy. I mean actually creating a structure that is, from every angle, purpose-driven.
Smooth The Path
MARCH 12, 2019
Member engagement is what makes associations successful. Member engagement should be every association’s first goal because everything from revenues to member satisfaction to advancing the profession or industry flows from this single goal. Member engagement is everyone’s job. Some association professionals argue that member engagement is the membership department’s job.
Associations Now
MARCH 14, 2019
Don’t just focus on your closet or your file cabinet: Spend some time this season working on ways to minimize distractions while maximizing productivity. You may think of spring cleaning as a phenomenon to do at home, but you might want to devote a little time toward making room for it at work. But, in an age where the office is more paperless than ever, that spring cleaning is going to come less in the form of sorting out file cabinets and more in the form of rethinking how you tackle the work
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Delcor
MARCH 15, 2019
Before embarking on an association management software (AMS) selection this year, get clear on two things: Why you want a new AMS. What you want in a new AMS. LET’S START WITH THE WHY. Why is your organization considering new association management software? Do you need new functionality? Is your software so customized you can’t upgrade it? Is your association starting a new line of business?
Association Success
MARCH 14, 2019
Is the full potential of communicating advocacy efforts being reached? For years, technology has been disrupting the traditional portfolio of association member-value offerings. Long gone are the days when associations were a one-stop shop for all their members’ needs, from information and education to discounted products and services. That’s why associations large and small are spending countless hours (and dollars!
Smooth The Path
MARCH 14, 2019
Member retention rates are falling, or perhaps they just are not rising. Or your new member renewal rate is far below the average member renewal rate. Or members join but they do not move up in the engagement hierarchy. These metrics probably indicate there is a leak in your membership pot. Most associations have seen indicators like these at one time or another, and when we see these warning signs, we race to fix the problem.
Associations Now
MARCH 15, 2019
The Digital Analytics Association hosts a monthly call modeled off Reddit’s “Ask Me Anything” series. DAA members dial in to ask whatever is on their minds. How to hack it? Maybe you’ve seen or participated in a Reddit “ Ask Me Anything ” before. During the experience, the Reddit community—known as Redditors—gets up close and personal, asking several questions to an interesting person.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
GrowthZone
MARCH 12, 2019
Tweet Spreadsheets aren’t enough. Here are 8 ways association management software will improve your workday. Most associations use association management software to manage their data, process joins and renewals, track finances, cultivate member engagement, and streamline tedious tasks. However, some do not. According to research, 30% of associations still use Excel spreadsheets or do not use an AMS system.*.
Association Success
MARCH 11, 2019
Workforce development in associations is a monumental task to be tackled piece by piece. I experienced an “aha!” moment when I attended one of my first association conferences. I had been a casual Twitter user - a lurker mainly who would scan streams for interesting insights. At this conference, my approach shifted, as instead of taking notes by hand, which I rarely went back to, I started tweeting about what I was learning at the conference.
Idea Architects
MARCH 13, 2019
Once in an NPR interv iew about a budget deal , former sen at or Bill B radley reminded us of the most important rule for debate and decision-making: you have to agree on the principles which the ultimate decision should reflect. Without agreement on principles, yo u just deb ate your respective positions. Without a shared vision and strategy, you just ar gue about tactics.
Associations Now
MARCH 13, 2019
Using ideas for the future to improve our events today. By Beth Surmont CAE, CMP. A search for “event trends 2019” brings up more than 657,000,000 results. We’ve got 2019 handled; let’s talk about 2029 instead. Futurist Brian David Johnson created a fun method called Science Fiction Prototyping : it’s a way of taking current research and trends and imagining how they could grow and affect the world.
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
Membersuite
MARCH 12, 2019
Don’t you wish you could spend less time answering the same set of certification questions, doing data entry, and dealing with other tedious administrative details? Read the post to learn three ways to minimize the time spent on certification tasks.
AMG
MARCH 13, 2019
Spring is upon us and it’s time for the dreaded chore of spring cleaning. This can be a daunting task for most homeowners to get started. Spring cleaning can begin in your local community. Homeowners Associations can help residents get in the mood and start thinking about their spring cleaning at home. Here are four things your home or association can do to get the season started and encourage homeowners to jump on the bandwagon and start sprucing up for the warmer weather. 1.
AMR Management Services
MARCH 11, 2019
I love that AMR strives to make high quality-training and ongoing professional development available to all members of the team. But when planning the inaugural IdeaCON internal association.
Associations Now
MARCH 10, 2019
Leaders who act “from the gut” are often swayed by a host of biases. One Nobel-winning psychologist has come up with what he thinks is a better way. Leaders are decisive—part of the reason why they’re in charge is because they’re comfortable making firm decisions amid complex arrays of options. But that doesn’t mean those leaders are always decisive in effective ways.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
HighRoad Solution
MARCH 15, 2019
When an association installs new technology, they usually have two main goals: to acquire new members and to improve engagement and retention of existing members.
Effective Database
MARCH 14, 2019
When it comes to data management, most of us know what to do; we just don’t do it. What is required is discipline. Discipline is absolutely critical when it comes to managing data effectively. For example, you have to have the discipline to: enter the data when you receive it (I so often hear associations say “We have that data, we just haven’t entered it into the system yet.”) enter the data correctly (Garbage in, garbage out, right?
.orgCommunity
MARCH 12, 2019
Closed office doors, break room gossip and a CEO who gives Tony Soprano a run for the money—culture gone wrong is easy to spot. Where work moves forward and employees treat each other civilly, culture may be the caboose on a long train of priorities. Hiding somewhere in the cloud’s dark recesses is a values statement, but no one has actually read it.
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