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An Unexpected Solution for Professional Burnout: Association Membership. Read more about An Unexpected Solution for Professional Burnout: Association Membership.
With the right strategy, an online community should be growing and maturing. Also: Build high-performing teams by focusing on employees individually. “Growth” can mean a lot of things. When it comes to your online community, new users tend to be the benchmark. But Marjorie Anderson from Community by Association says that’s often not enough. “While that, to an extent, does indicate growth, it doesn’t show how the online community is maturing or how it is lending to the growth of the association a
What is the ideal time to ask a prospect to join? This is actually two questions: When in the cycle of relationship should I invite a prospect to join? When in the cycle of the year should I invite a prospect to join? Relationship. The glib answer is: “When she’s ready to say yes.” Hopefully, the follow up question has already occurred to you: “How do I know when that is?
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
In my keynotes, I frequently poke fun at Core Values. I ask everyone in the audience who has “integrity” or “honesty” in their company core values to raise their hand, and then I congratulate them on effectively distinguishing themselves from all those companies out there that value “lying” and “deceit.” It’s odd, because at that off-site, taking a stand for integrity seemed like a good idea, but now that the poster is up on the wall, it looks obvious, and you might be wondering if your core val
Picture this: Last month, your marketing department sent five emails to members promoting your annual event, while your membership department called members three times about the event. On top of this, your events team sent out two reminder emails. But everyone thought everyone else was on top of reminding members about the upcoming advocacy initiative, so no one sent them anything about it.
Picture this: Last month, your marketing department sent five emails to members promoting your annual event, while your membership department called members three times about the event. On top of this, your events team sent out two reminder emails. But everyone thought everyone else was on top of reminding members about the upcoming advocacy initiative, so no one sent them anything about it.
Organizing events can be stressful, but using the new attachments feature can make it easy to accept submissions, upload certificates and allow members to share notes.
The weekly list of free educational events and resources for the association community… Back in my restaurant general manager days, I went through a serious bout of burnout. I pulled myself out of it by reading about leadership—educating myself and getting inspired to make some positive changes at work. WBT Systems explains this week how association membership can help professionals deal with burnout and provide a substitute for the 21st century scourge—workism.
There's an old saying among association executives. To be successful, you need to stay ahead of your members. but not too far. What most people mean by this, generally speaking, is that the association executive that doesn't act until his members make their collective desires known will wind up leading his association into either obscurity or oblivion.
Have you ever spent time with a toddler who is discovering their independence? The moment a growing tyke learns how to do something new, they feel the need to try and do it themselves. There is a certain level of excitability that comes with their newfound independence and fierce determination – not to mention, a common distaste for being told ‘no.’ Sound relatable?
Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a
Association leaders often focus on optimizing resources for the benefit of their members, and Nicole Blankenship, MBA, CAE and Annie Storey, MS, CAE of the American Academy of Pediatrics (AAP) are no exception. Nicole, director of chapter and district relations at AAP, Annie, senior manager for chapter and district relations, and their team of seven manage relationships with 66 AAP chapters across the United States and Canada that build local capacity to implement AAP policies that enhance the w
How we are building a purpose-driven structure, and why. What does it mean to build a purpose-driven organizational structure? I don’t mean just aligning various departmental visions, or stamping down silos that might be blotting out communication in your existing organizational hierarchy. I mean actually creating a structure that is, from every angle, purpose-driven.
Member engagement is what makes associations successful. Member engagement should be every association’s first goal because everything from revenues to member satisfaction to advancing the profession or industry flows from this single goal. Member engagement is everyone’s job. Some association professionals argue that member engagement is the membership department’s job.
Don’t just focus on your closet or your file cabinet: Spend some time this season working on ways to minimize distractions while maximizing productivity. You may think of spring cleaning as a phenomenon to do at home, but you might want to devote a little time toward making room for it at work. But, in an age where the office is more paperless than ever, that spring cleaning is going to come less in the form of sorting out file cabinets and more in the form of rethinking how you tackle the work
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
Everyone at Naylor works with a computer, if not more than one computer. But this hasn’t always been the case. Naylor didn’t go “paperless” until 2001. On a typical 1990s sales rep desk, you’d find a phone, a stack of note cards with leads’ contact information handwritten on them, and stacks of insertion orders (IOs) waiting to be manually filled out with advertising orders.
Is the full potential of communicating advocacy efforts being reached? For years, technology has been disrupting the traditional portfolio of association member-value offerings. Long gone are the days when associations were a one-stop shop for all their members’ needs, from information and education to discounted products and services. That’s why associations large and small are spending countless hours (and dollars!
On this week’s podcast, host James Dickson is joined by the founder of Volt, Frederik Jensen. Volt specialises in supplying charging and cloakroom solutions for outdoor events. Having launched their product at Denmark’s legendary Roskilde music festival, Volt quickly developed a pedigree for supplying mobile charging solutions for festivalgoers. However, the company has expanded and developed some clever solutions to aid cloakroom operations.
Leaders who act “from the gut” are often swayed by a host of biases. One Nobel-winning psychologist has come up with what he thinks is a better way. Leaders are decisive—part of the reason why they’re in charge is because they’re comfortable making firm decisions amid complex arrays of options. But that doesn’t mean those leaders are always decisive in effective ways.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
Member retention rates are falling, or perhaps they just are not rising. Or your new member renewal rate is far below the average member renewal rate. Or members join but they do not move up in the engagement hierarchy. These metrics probably indicate there is a leak in your membership pot. Most associations have seen indicators like these at one time or another, and when we see these warning signs, we race to fix the problem.
Before embarking on an association management software (AMS) selection this year, get clear on two things: Why you want a new AMS. What you want in a new AMS. LET’S START WITH THE WHY. Why is your organization considering new association management software? Do you need new functionality? Is your software so customized you can’t upgrade it? Is your association starting a new line of business?
Tweet Spreadsheets aren’t enough. Here are 8 ways association management software will improve your workday. Most associations use association management software to manage their data, process joins and renewals, track finances, cultivate member engagement, and streamline tedious tasks. However, some do not. According to research, 30% of associations still use Excel spreadsheets or do not use an AMS system.*.
Using ideas for the future to improve our events today. By Beth Surmont CAE, CMP. A search for “event trends 2019” brings up more than 657,000,000 results. We’ve got 2019 handled; let’s talk about 2029 instead. Futurist Brian David Johnson created a fun method called Science Fiction Prototyping : it’s a way of taking current research and trends and imagining how they could grow and affect the world.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
Nearly 77% of City venues, according to a recent survey, are expecting an increase in revenue in the next 12 months, in spite of the apparent uncertainty caused by Brexit. The survey, carried out by London City Selection (LCS) – an exclusive consortium of city venues and suppliers – uncovered several other positive findings. Notably, that 70% of respondents are optimistic about the coming year and 70 % have seen no movement or an increase in confirmed booking when comparing 2018 to 2
Workforce development in associations is a monumental task to be tackled piece by piece. I experienced an “aha!” moment when I attended one of my first association conferences. I had been a casual Twitter user - a lurker mainly who would scan streams for interesting insights. At this conference, my approach shifted, as instead of taking notes by hand, which I rarely went back to, I started tweeting about what I was learning at the conference.
Guest Post By John Haydon Instagram Stories create an extra layer of visibility for your nonprofit – whenever you want that visibility. Like Snapchat and Messenger Stories , Instagram Stories last for 24 hours. And like Snapchat, stories are told in a series of pictures and videos. Users who’ve published Instagram Stories within the past 24 hours appear at the very top of the home screen (as shown below).
The Digital Analytics Association hosts a monthly call modeled off Reddit’s “Ask Me Anything” series. DAA members dial in to ask whatever is on their minds. How to hack it? Maybe you’ve seen or participated in a Reddit “ Ask Me Anything ” before. During the experience, the Reddit community—known as Redditors—gets up close and personal, asking several questions to an interesting person.
Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.
The Special Olympics World Games are set to begin in Abu Dhabi (March 14 th to 21 st ), as the event hits the Middle East for the first time in its history. This showpiece event for athletes with intellectual disabilities incorporates more than 7,000 competitors from 200 nations, competing in 24 summer sports. The opening ceremony, featuring Avril Lavigne, Paul Oakenfold and others, will be at the Zayed Sports City stadium on Thursday.
Once in an NPR interv iew about a budget deal , former sen at or Bill B radley reminded us of the most important rule for debate and decision-making: you have to agree on the principles which the ultimate decision should reflect. Without agreement on principles, yo u just deb ate your respective positions. Without a shared vision and strategy, you just ar gue about tactics.
When we first started the #NPCOMMLIFE series , we heard from several of you needing help with your to-do lists. To-do lists are supposed to make our lives easier, but they can quickly become another hassle when you have so many options out there. Kivi and I have tried A LOT of shared to-do lists including Remember the Milk , Basecamp , and Asana. We have now settled on Google Keep since we also use other Google business products.
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