Sat.Jun 01, 2019 - Fri.Jun 07, 2019

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Why Most Organizations Get New Member Onboarding Wrong — and 3 Ways to Do It Right

Wild Apricot

Associations tend to have very robust renewal programs, but meager new member onboarding programs. Here's how you can create a strong new member onboarding program in 3 easy steps.

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Data Culture: Why Your Organization Should Think Beyond Big Data

Associations Now

Is now the time to remove the term “big data” from your vocabulary and rethink how you can best become a data-driven organization? A recent NewVantage Partners survey lays out a cultural case. You may be using data, but are you integrating data deep into your organization’s DNA? If you said “no,” welcome to the club. A recent study from NewVantage Partners [PDF] makes the case that, while big data (and, by extension, artificial intelligence) are important, there’s more opportunity for organizati

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Why Don’t You Just Meet Me in the Middle?

Association Success

5 Ways Associations Can Show the Love to Mid-Career Professionals It begins innocently enough. Career milestones are reached. You find yourself in conference sessions instructed noticeably below your skill level. The interns at your office look, maybe even are, young enough to be your children. You may not yet be a C-Suite leader, but you’d be kidding yourself attending a Young Professionals happy hour.

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How to support your members’ career journey

YourMembership

Strategies that support every stage of your association’s members career journey – from student to retiree. As you think about your members’ relationships with your association, you likely think about the member journey – from the first interaction with your organization to the moment a member renews. You may also think about the member journey.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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How to Create the Ultimate New Member Welcome Packet

Wild Apricot

Find out how to create the ultimate new member welcome packet with these 10 essential tips, and templates for inspiration.

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Blended Learning: Tips for Successful Clinical Trial Training

Blue Sky eLearn

What is the best way to train study sites for a clinical trial? An onsite meeting? CRA training at the study site? Virtual meetings? On-demand modules? . While all of these are good options, blending these together can provide you the best option. . Blending learning combines live interactive training with self- paced on-demand training, which can include assessments or e xercises to reinforce learning objectives.

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An Educational Moonshot: Association-Style Disruption

WBT Systems

An Educational Moonshot: Association-Style Disruption. Read more about An Educational Moonshot: Association-Style Disruption.

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How to Create an Amazing Subscription Website in Less Than a Day

Wild Apricot

Building a subscription website doesn't have to be difficult. In this guide, I'll show you the easiest way to create one and easily start your online business!

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Association Brain Food Weekly: 6.7.19

Reid All About it

The weekly list of free educational events and resources for the association community… When’s the last time you talked to your AMS vendor? When you wanted to b h about something? No bueno. Wes Trochlil explains why you should meet with your association management system partner at least once a year. Moonshots might seem unrealistic when first proposed, but that didn’t stop Henry Ford or the Wright brothers.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Keeping Your Members Involved: A Helpful How-To Guide

Blue Sky eLearn

Your association is most effective when you’ve created a strong community of members who value opportunities for professional development. Once your members have attended their first event or taken their first course through your association, you’ll want to take the necessary steps to keep them involved and motivated. When it comes to keeping your association’s members engaged, your software solutions are your secret weapon.

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Public Social Network or Private Online Community? 11 Tips to Guide Your Decision

Higher Logic

Would you build your house on rented land? Or move all your belongings into a hotel room? The answers are obvious. No, you wouldn’t, because you’d be trying to create something permanent in an impermanent place that you don’t own, where things could change at any moment. Could the same concept apply to building a community for your customers or members on social media?

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How to Add Wild Apricot Features to Other Website Builders

Wild Apricot

If your site uses another website builder but you want to include Wild Apricot features, you can! Here's how to embed widgets in popular site builders.

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Contacts of Quality, Not Just Quantity

Eric Lanke

I lead a trade association. That means that our members are technically companies, not people; but, of course, the companies in question are made up of people, and we work hard to maintain good contacts and communications with those people. A common objective for trade associations is to grow the number of contacts that they have at each of their member companies.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Important Changes to Association Email Marketing

GrowthZone

Combined, Gmail and Apple iPhone account for over half of email clients (around 55%)*. The number one spot routinely alternates between the two. Why You Should Care. Email open rates and unsubscribes are heavily impacted by any adjustments made by Google and Apple. Therefore, organizations that depend on email marketing should stay alert for updates and changes to both platforms and adjust their email strategies accordingly.

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Make the Brain Work for It!

AMR Management Services

A designer, psychologist and a behavioral economist walk into a university…. Also potentially the start of a terrible joke, it happens to be the beginning of the story of Sans Forgetica , a new.

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Find a Bureaucracy and Uncover Customer Service Opportunities

Association Success

Find opportunity in bureaucracy. What is the job of the IRS? It is to collect taxes to fund the work of the US government. Except depending on your viewpoint the job of the IRS could be something else entirely. In 2009 the IRS spent 11.7 billion dollars to do its job and in 2017 the IRS had 76,832 employees. So perhaps the job of the IRS is to spend money or make jobs?

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Successful Sales Series: Building Your Sales Team

Association Adviser

Your sales team should learn, love and master the sales process of prospecting, overcoming objections, closing sales, and delighting customers. How do you teach them these skills? The post Successful Sales Series: Building Your Sales Team appeared first on Association Adviser.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Recipe for Successful Brand Marketing

Associations Now

Johnny Earle grew his brand using a mix of clever packaging, personal connection, and collaboration. The opening keynoter at ASAE’s 2019 Marketing, Membership & Communications Conference says associations can apply these same techniques to their marketing efforts. Associations need a combination of memorable experience, design, and human-to-human connection to create effective, brand-sustaining marketing, Johnny Earle, founder and CEO of the apparel company Johnny Cupcakes, told attendees du

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5 Steps to a Members-First Email Strategy

Membersuite

With the right email marketing strategy, your association will make it worth the member’s time to open and engage with your emails. Read the blog post to learn 5 steps to implement an email strategy with a members-first approach.

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How to Successfully Onboard a New Leader in Your Organization

Association Success

How can you improve the onboarding process of a new leader in your association? As we reflect on organizational culture, we recognize the importance of onboarding in supporting new employees to understand, engage, and reinforce our desired culture. The onboarding of new senior leaders is similarly critical since these individuals have a greater sphere of influence within the organization and can have a significant impact on culture (good or bad) in a very short time.

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Tools for All the Influencing You Need to Do

Smooth The Path

Every day we need to influence. We influence members, attendees, volunteer leaders, coworkers, peers, staff, sponsors, industry leaders, funders, and regulators. Fortunately, we have many influencing tools at our disposal: Advocating. Storytelling. Data mining. Bullying. Nagging. Catastrophizing. Influencing also works when you are trusted, patient, and consistent.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Make Your Exhibitors Feel More Visible

Associations Now

A new white paper reveals that most exhibitors feel invisible and think that show organizers aren’t doing enough to help them. A look at issues exhibitors currently face and ideas for fixing them. Do you think your exhibitors are telling you what they need or expect from you? The truth is they’re probably not. That’s according to a new white paper released this week by The Expo Group , which reveals that exhibitors often don’t feel seen. “ The Invisible Exhibitor: What They’re Still Not Telling

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7 Awesome Eventbrite Alternatives for Your Organization

Eplys

To entice event attendees to support your organization’s good work, your team needs to plan and execute an amazing event that will keep them talking about your organization. Now, if your organization's team is like most others, you may not have an event planning guru ready to take charge and blow this event out of the water. So, you do what anyone would do: you turn to the internet.

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Are Your Speakers Speaking to Speakers?

Velvet Chainsaw

I wonder about the future of peer review for conference abstracts. While it is a critical filter for high-quality journals, it is a very inefficient process for accelerating innovation and discovery at conferences. Many healthcare and STEM conference business models are heavily dependent on participants who are able to justify their attendance in part because their oral or poster abstract has been accepted.

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Member Expectations Profoundly Influence Their Experience

Smooth The Path

Expectations can make or break an experience. When the experience over-exceeds our expectations, we are happy, thrilled even. When the experience under exceeds our expectations, we are disappointed. Sometimes members have expectations that we helped form. When we say, “bring an RFP to the expo,” and they are looking for a new AMS, they expect to see one or a few AMS vendors that fit their needs.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Improving Workplace Well-Being Can Boost Productivity, Reduce Turnover

Associations Now

A new study from Myers-Briggs finds that workers with greater well-being outperform others and stay in their jobs longer. Five key factors help improve well-being for most, but employers also should take personality differences into account. In the association world, high employee turnover is an issue that plagues many, so HR staff are always looking for solutions.

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Lead from the Widest Circle First

Leading Associations

I am going out on a limb, as I’m delving into a leadership topic that, outside of religious or spiritually-centered leadership, is generally avoided: namely, love. Certainly it’s nothing new from a human resources perspective to state that sincere praise, recognition, public acknowledgement and the like are generally of greater motivational value than money for employees.

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The 4 Dos and Don’ts of Modern Mobile Fundraising

Achieve

These days, most of us are always on our smartphones and your organizations supporters are no exception! The convenience of mobile giving methods has led many nonprofits to adopt them, and they’re only becoming more popular. When your organization implements a mobile giving platform, you can reach more donors faster. While implementing mobile giving methods is a great way to attract the. wave of millennials acting for change. to your cause and your organization, donors in all age groups use this