Sat.Apr 04, 2020 - Fri.Apr 10, 2020

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Act fast, act first when rescheduling covid-disrupted events

Association Success

Having dealt with the tremendous consternation surrounding the planning and execution of meeting planning during these difficult and uncertain times created by the COVID-19 pandemic, Hugh Lee, president of Focus Productions, can speak from experience. Lee last month postponed his DigitalNOW conference, set for April 15-17 at the Orange County Convention Center.

Review 94
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How Organizations Can Cope With the Financial Fallout of COVID-19

Associations Now

Just weeks into mandatory stay-at-home orders, conference cancellations, and new laws requiring paid leave for coronavirus, many associations are wondering how to stay afloat financially. Two experts offer some tips. ASAE Coronavirus Resources ASAE has compiled an Issue Roundup with resources on coronavirus for associations, including webcasts and more.

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Advice for Engaging Virtual Conference Attendees

WBT Systems

Advice for Engaging Virtual Conference Attendees. Read more about Advice for Engaging Virtual Conference Attendees.

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Communicating with Prospective Attendees About Your New Virtual Event

Membersuite

Due to COVID-19, many organizations decided to take their events virtual rather than canceling or postponing. When going virtual, communication is key to getting the same level of results/engagement from prospective attendees. Use these tips to help.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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A plug for Beethoven and company in times of stress …

Golden's Rules for Association

I was always someone who recognized the critical value of diligently providing for personal solitude as an element of leadership effectiveness. (There is a pretty good book on this subject if you are unconvinced: Lead Yourself First, by Raymond Kethledge and Michael Erwin). The coronavirus pandemic would seem to have made solitude the new norm. But […].

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Now Is the Time to Try Things Online

Associations Now

A dynamic cultural and public health environment means a sudden need for new types of digital services. A willingness to experiment thoughtfully in a time of need could help both your members and the public. When it comes to technology, the operative phrase has long been “move fast and break things.” But breaking things usually brings change, which often meets with fear and resistance.

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15 Ways to Volunteer from Home and Give Back During Coronavirus

Wild Apricot

Even when we're all staying inside to help slow the spread of COVID-19, there are still ways to volunteer from home, and our communities need it more than ever. Here are some ways to help.

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Life After Jive-x: Choosing a New Home for Your Customer Community

Higher Logic

If you’re a Jive-x customer, you know Khoros has given your external community platform an official end-of-life date: December 2020. This announcement got me thinking about my time at Jive Software and my transition to Higher Logic. I started at Jive in 2007 when the platform was still known as “ClearspaceX.” After Jive was acquired and things started changing, I knew I wanted to continue building customer communities that would make a difference for organizations and their members, but where to

Tools 296
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Dark Days Shine New Light on Profession and Community

Golden's Rules for Association

The mission of NSPE is too important to put on hold for a virus.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Andy’s Attic

Virtual

On this episode of “Five Minutes with Andy” we are coming to you directly from Andy Freed’s Attic. Andy is working from home due to COVID-19 and the only space available to him is his attic. Andy has incorporated several ways to be more effective while working from the confines of his attic to share. Andy gives us tips on booking time in our calendar, how to be “more like Gumby” and how he is proud of Virtual Inc., and its employees.

Tips 130
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How to Create a Mobile-Friendly Newsletter to Engage Your Members 

Wild Apricot

If your newsletter isn’t reaching as many people as you’d like, the problem might be that your newsletter is hard to read on mobile devices. This blog includes best practices for creating newsletters for mobile.

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All Together: How Our Employee Community Keeps Us Connected During COVID-19

Higher Logic

Pictured above: Some members of our Higher Logic PRIDE community host their first virtual happy hour. When Higher Logic decided to go temporarily full-remote on March 11, I think a lot of us thought we’d probably be back in the office in a couple weeks. Now it’s been almost a month, and we’ve had to adapt to the idea of suddenly being a remote company.

Tips 278
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13 Secrets to Help You Create an Insanely Engaging Virtual Meeting Today

Smooth The Path

Online meetings pale in comparison to in-person meetings. Attendees often don’t pay attention because it is so easy to flip screens to process email or search the internet. No one ever wants to participate; online is the place for one-way communication, and you can just forget about networking. Right? Until recently, I would have said the above statements were reasonably accurate.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Four Suggestions to Strengthen Your Remote Employees’ Security

Associations Now

As associations take their work remote, it’s becoming increasingly essential to have security strategies in mind that account for local Wi-Fi access and personal devices employees might not otherwise bring to the office. Here are some strategies to consider. With more staff than ever working outside of the office, the attack surface is in many ways both larger than ever and outside of your control.

Strategy 136
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How You Can Use Your Website to Keep Members Engaged

Wild Apricot

Looking for ways to keep your members engaged during social distancing? We have advice from real membership organizations on how they're doing so online.

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5 Tips for Virtual Meeting Newbies

GrowthZone

Now, more than ever, to maintain a sense of connection even while being physically isolated, associations need to take advantage of technology to engage with co-workers and members. Like most associations, you are likely evaluating upcoming meetings and events to identify those that can be facilitated virtually so you can continue to provide valuable information and member benefits.

Tips 113
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Andy’s Attic

Virtual

On this episode of “Five Minutes with Andy” we are coming to you directly from Andy Freed’s Attic. Andy is working from home due to COVID-19 and the only space available to him is his attic. Andy has incorporated several ways to be more effective while working from the confines of his attic to share. Andy gives us tips on booking time in our calendar, how to be “more like Gumby” and how he is proud of Virtual Inc., and its employees.

Tips 100
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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Three Strategies for Building Remote Work Rituals

Associations Now

Rituals provide normalcy for people, and losing those rituals while away from the office can be tough. Experts say the best way to handle this shift is to create some new ones. The process of getting up and going to work has probably changed significantly for you in the last few weeks, which may have you feeling out of sorts as you try to navigate your day.

Strategy 127
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7 Examples of Car Club Websites to Get You Inspired

Wild Apricot

Looking to create your own car club website? Before you do, here are 7 exemplary car club websites you can look to for inspiration.

Examples 416
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Draw from New Buckets to Fill Your Non-Dues Revenue Needs

Association Adviser

Relationships and partnerships are built and solidified during challenging times. Both personally and professionally, the way we react to enormous changes in our environment sets the tone for our future. Associations are the guiding light for their members and industry professionals through this time of disruption and unknowns. Members are looking to their associations to be the ultimate resource […].

Revenue 109
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Leading Through the Pandemic: Generosity + Empathy = Future Brand

Velvet Chainsaw

This is the first in a series of blogs posts, written collaboratively by our team, which uncover lessons learned in advising our clients on their events in the time of COVID-19. Over the past 30 days, the VCC team has helped dozens of conference and show organizers with their decisions on how to respond to the pandemic. Although each situation has its own unique issues, we wanted to share some of what we’ve learned to help you with your disruption response and planning.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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COVID-19 Expected to Fuel the Next Wave of Innovation

Associations Now

Many are finding ways to survive, and thrive, in the midst of the health crisis. While the COVID-19 pandemic has resulted in loss of life and economic uncertainty, some are pointing to a silver lining: a surge of innovation. “If the history of pandemics is a guide, this contagion, like all others, will spark a wave of innovation,” argued Kumar Mehta, innovation researcher and founder of Bridges Insight, in Forbes.

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How to pivot to virtual in real time

Association Success

Nearly every association, nonprofit, and business in general has been directly impacted by the coronavirus pandemic, but perhaps none more so than those holding spring and summer meetings and conferences. While these are challenging times, challenges also enable us to rise to the occasion and demonstrate true leadership. Those organizations that recognize the need to pivot their event strategies quickly and thoughtfully will be in the best position to continue to serve, and even provide addition

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Behind the Mask of the Association

Smooth The Path

A friend of mine sewed face masks for her family so they could get used to masks at home. She did this to normalize the odd accessory for her kids, which I think is smart because face masks are weird when people are not used to them. I experienced how weird face masks are first hand, this Saturday when I went grocery shopping for the first time since the CDC suggested covering your face in public.

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Conference Go/No-Go Decisions in a Pandemic

Velvet Chainsaw

This is the second in a series of blogs posts, written collaboratively by our team, which uncover lessons learned in advising dozens of our clients on their events in the time of COVID-19. Although each situation has its own unique issues, we hope you find nuggets to help you with your disruption response and planning. Scenario Planning. Where lead time permits, work through at least three scenarios – optimistic, pessimistic and somewhere in the middle.

FAQ 111
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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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How to Look Your Best When Videoconferencing

Associations Now

As we move into the new normal of remote work during the COVID-19 crisis, we are spending more time on video calls than we have in the past. Two experts offer tips for ensuring your visuals look top notch. In this time of social distancing, many association staff are meeting with colleagues, members, and others virtually with teleconferencing. While being able to see people online is fabulous, it’s important to look professional to ensure you get your message across.

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Why a digital-first culture starts with education

Association Success

When I first heard the term “digital first culture,” I was unimpressed. Don’t we already live in a digital first culture? Most of us use the internet and social media, so I didn’t get it, what was the big deal? To have a digital first culture, your organization must do more than add nifty technological advancements; it must change the way people work.

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Powerful Partnerships: Looking for Opportunities to Serve

Idea Architects

Partners search for opportunities to support, contribute, and be of service. That's the core message of the keynotes I deliver on Powerful Partnerships. It reminds me of my days in high school when I was a restaurant server. Our restaurant was divided into sections of 6-8 tables, each assigned to an individual server. My first few days I spent a lot of time watching other servers to see what I could learn.

Tips 88