Sat.Oct 17, 2020 - Fri.Oct 23, 2020

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How to Become the Corporate Training Partner for Member Companies

WBT Systems

How to Become the Corporate Training Partner for Member Companies. Read more about How to Become the Corporate Training Partner for Member Companies.

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Association Management: Online vs. In-person Engagement

Blue Sky eLearn

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. With a dedicated and comprehensive engagement strategy, your member retention rate is much more likely to increase! However, it’s likely that your more traditional engagements are on pause.

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How to Convince Your Board You Need Membership Management Software

Wild Apricot

Ready to start using membership management software. but your board is dragging their feet? Here's how to overcome the top three most common objections, and how to successfully pitch your new MMS.

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3 Ways to Improve Your Association’s Membership Acquisition Strategy

Higher Logic

The post 3 Ways to Improve Your Association’s Membership Acquisition Strategy appeared first on Higher Logic. How can your association reach potential members + convince them to join? Email campaigns? Virtual events? Get tips from the 2020 Membership Marketing Benchmark Report. The post 3 Ways to Improve Your Association’s Membership Acquisition Strategy appeared first on Higher Logic.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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How to Overcome a Layoff in a Socially Distanced World

Aaron Wolowiec

What should you do if you’ve been laid off? Here are three suggested steps you should take.

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More Trending

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8 Giving Tuesday Ideas To Make 2020 Your Best Year Yet

Wild Apricot

If you're hoping to create a great experience for donors this Giving Tuesday and raise more funds than ever before, check out this list of ideas to inspire you.

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Here’s How Community Helps Your Customer Advocacy Program Take Off

Higher Logic

The post Here’s How Community Helps Your Customer Advocacy Program Take Off appeared first on Higher Logic. An online community can energize your customer advocacy program – here are three reasons why. The post Here’s How Community Helps Your Customer Advocacy Program Take Off appeared first on Higher Logic.

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The 1 thing you need to know about GenZ

Association Success

“By 2030, just 10 years from now, Generation Z will start to occupy senior leadership roles,” reported Elisa Pratt , association authority and expert in strategic nonprofit solutions in our new member-exclusive course, “Who is your member of 2030?”. With a new generation of leaders comes new work styles and leadership mindsets. Keeping up with and predicting these future trends can mean the difference between surviving and thriving during this shift.

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Governance vs Management and Defining Your Board’s Role

Association Adviser

Moving into an association board position requires a different invovlement level. How do we encourage board members to focus on governance and not management? The post Governance vs Management and Defining Your Board’s Role appeared first on Association Adviser.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Will Members Really Want to Go Back To In-Person Conferences?

Smooth The Path

In-person conferences were generally quite exclusive. Attendees had to have the money to travel, which often meant they worked for a well-resourced organization, and they were high enough in the organization structure to have access to the budget. Conferences sometimes excluded women with younger children because it is hard for them to travel. Sometimes young professionals don’t feel welcome.

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Six Attributes of Successful Women’s Conferences

Velvet Chainsaw

This article was originally written for the April issue of PCMA’s Convene magazine. The timing was right before the lockdown and a couple months before the 2020 social justice movement eclipsed. While things have changed, these tenets will hold true and the principles can be applied to other D&I conferences and events. After studying and consulting on several successful association women’s conferences, I can confidently say – they need to be very different than other conferences in your port

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How to get new members just by answering questions

Association Success

Did you know Reddit and Quora are some of the most influential sites in the world? . Quora and Reddit have over 300 and 400 million monthly active users, respectively, and for Quora, adult users with a household income greater than $100,000 spend two times more time on Quora than LinkedIn. And Reddit loves sharing links. More than 50% of its content includes link sharing.

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Could Hybrid Events Become the New Standard?

Association Adviser

Hybrid events can unite the benefits of physical and virtual events to provide a tailored experience that reinforces your association's value. The post Could Hybrid Events Become the New Standard? appeared first on Association Adviser.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Your Speakers Want Training Before Their Virtual Conference Performance

Smooth The Path

Presenting online is nearly entirely different than the in-person experience. Event hosts tell me that their speaker’s presentations are falling flat, and speakers who have given their first online presentation feel their session could have gone better. Many associations did not train their speakers for in-person meetings, but given the steep virtual learning curve coupled with the need for presentations to be super engaging, speaker training may be just the thing.

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Why your association needs an online community now more than ever

Nimble AMS

Keeping members engaged with your association is always a challenge. In this era of social distancing, it’s especially tough. That’s where an online member community can help. An online community is always a great way for your members and staff to collaborate and share ideas. And in times like these, it can be a particularly valuable resource for your members and can help you stay connected with them when you can’t meet face-to-face.

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How a middle school lesson can increase member engagement

Association Success

Members come to your organization with three distinct needs: for community, self-esteem, and opportunities to reach their full potential. Throughout the course of their membership, members will cycle through these needs, and search for any solutions your organization can offer. How do you keep them around? An old middle school lesson actually offers some tips.

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The Reinvention Mandate: Part I

Association Adviser

With 2021 on the horizon, associations must abandon the pursuit of relevancy and commit to the comprehensive reinvention of institutions, systems and society. The post The Reinvention Mandate: Part I appeared first on Association Adviser.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Seasonal Promotions at Your Association or Chamber

MemberClicks

Q4 brings many things, but one of the most loved (and most fun): holidays! There’s Halloween, Thanksgiving, Hanukkah, Christmas, and Kwanzaa (among many others). And let’s not forget about Black Friday, Small Business Saturday, Cyber Monday, and Giving Tuesday. Put simply, there’s a lot going on. But that can honestly make marketing fun! Why not get in on some of that holiday excitement and offer a few seasonal promotions at your association or chamber?

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How to build an all-star AMS project team

Nimble AMS

When you’re moving to a new association management software (AMS) system, having the right project team in place makes all the difference. You need the team’s input and support as you select and configure the new solution, streamline business processes along the way, and roll out the new AMS to the entire organization. How do you make sure you assemble the group it takes to get the job done right?

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How to plan for an uncertain 2021 association conference format

Association Success

The 2020 annual conference season is largely complete, and it was certainly the most confusing, demanding, and complex event period in modern times. For many associations, 2020 marked their first large-scale virtual event. Next year’s big meetings will be even harder, fraught with even greater challenges — starting with which conference format to choose.

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It’s Time Associations Moved from Surviving to Thriving

Multiview

We’re now more than six months into the pandemic, and unfortunately, we don’t necessarily feel all that much closer to… The post It’s Time Associations Moved from Surviving to Thriving appeared first on MultiView.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Customer Spotlight: American Dental Association and Aptify

Aptify

Hear what Peter Bradley, Director of IT at American Dental Association has to say about working with Aptify association management software. Q: When did you implement Aptify? . A: “We went live with Aptify at the end of 2011, and then over the next few years, we rolled it out to about 48 states and 115 local societies.”. Q: How do you use Aptify for both your national and local chapters?

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Association E-Learning: 3 Tips to Provide Member Value

Fonteva

As an association professional, your job revolves around member engagement. It’s the driving force behind your association’s existence. That being said, if you find yourself asking, “Why aren’t members engaging with our association anymore,” you’re not alone. It’s hard to maintain association member engagement during a year like 2020. The formula for engaging members hasn’t changed.

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Why organizations should celebrate employees’ small victories

Association Success

A successful membership drive, unprecedented enrollment numbers in continuing education courses and record conference attendance are major accomplishments for an association that are worthy of celebration. But these kinds of achievements only happen after months of grinding. How do you show your team you value their contributions every step of the way?

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Statement On Announcement That France Will Begin Collecting Its Digital Services Tax

InternetAssociation

Washington, DC – Internet Association Director, Trade Policy Jordan Haas issued the following statement on French Finance Minister Bruno Le Maire statement that France will begin collecting its digital services tax (DST) on American digital companies in December: “The internet industry condemns France’s decision to move forward with collecting its unfair, discriminatory DST on American companies.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Election notice: How communities can regulate displays of political signs

Ungrated

Political signs often receive a lot of attention in local news and on social media, particularly during election seasons. At a time when political views can become quite charged, the issue of lawn signs endorsing a candidate or supporting a social cause can further divide communities. Reasonable restrictions and uniform rules enforcement help avoid conflict.

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Shifting from Deadline Driven to Guideline Driven

Mariner Management

How many deadlines do your component leaders miss? How many times do you get a request for the same document or a checklist from multiple (or repeat) volunteers? How’s your “trust meter” with your component volunteers? The last question is included because too often the answer to the first two questions creates a staff-volunteer relationship that is transactional.

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How redundant communication can combat miscommunication

Association Success

At countless associations around the world, one persistent issue is a silent killer : Miscommunication. . Miscommunication thrives when organizations lack clarity, honesty and vulnerability. . It can create needless tension between managers and employees. At its worst, miscommunication can alienate an association’s members and the public. . Left unchecked, it can poison employees’ morale and cause associations to hemorrhage members. .