Sat.Mar 05, 2022 - Fri.Mar 11, 2022

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How They Survived the Pandemic: The American Association of Airport Executives

Higher Logic

The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic. A certain mindset allowed this travel and hospitality-connected association to navigate through a catastrophe that particularly impacted their industry. Discover the philosophies that got them through. The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic.

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Is Your Virtual Conference Engaging Enough to Prevent Multitasking?

WBT Systems

After two years of living in pandemic mode, we look at time differently.

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Gardian of the Month: Shannon Lockwood

Aaron Wolowiec

Our Gardian of the Month, Shannon Lockwood, shares her favorite part of learning something new, whether she's a natural networker or more of a wallflower and she shares the three adjectives she's use to describe herself.

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Association Brain Food Weekly: 3.11.22

Reid All About it

The weekly list of free educational events and resources for the association community…. Grassroots advocacy survey. Amy Showalter, ASAE Government Relations and Advocacy Professionals Advisory Council member and author of ASAE’s Creating and Managing an Association Government Relations Program , is asking associations to contribute to the 2022 Grassroots Influence Pulse study.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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How They Survived the Pandemic: The American Association of Airport Executives

Higher Logic

The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic. A certain mindset allowed this travel and hospitality-connected association to navigate through a catastrophe that particularly impacted their industry. Discover the philosophies that got them through. The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic.

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The Great Reshuffle: The Certifications Opportunity You need to Capitalize On

Membersuite

The Great Resignation is only a small part of the employment story. We’re in the midst of The Great Reshuffle too. People aren’t just leaving jobs; they’re finding new ones. In this reshuffle, your association is in a prime position to offer certification programs to professionals working in and entering your industry. So if you haven’t yet, now is the time to get your team and technology ready to take advantage of this massive market growth potential.

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Membership Dues: Fair Share is Grossly Unfair

GrowthZone

by Frank Kenny. The membership dues model known as “fair share” is unfair to your members and your chamber. With fair share, every member gets the same features and benefits, yet some pay more than others simply because they have more employees, hotel rooms, or money on deposit. This dues model fails to consider that a business’ wants and needs change over time.

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Alternatives to Listservs: 4 Reasons Online Communities Rule

Higher Logic

The post Alternatives to Listservs: 4 Reasons Online Communities Rule appeared first on Higher Logic. Listservs used to rule, but now, creating an online community for your membership is the way forward in our increasingly virtual world. The post Alternatives to Listservs: 4 Reasons Online Communities Rule appeared first on Higher Logic.

Strategy 156
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Diversity Can’t Stand Alone—It Needs Equity and Inclusion To Matter

.orgSource

Like a string of beads, it is our unique differences and intricacies that make us so appealing and attractive. We would not be as beautiful if we were all the same. It’s the contrast and asymmetry that makes us worthwhile.— Lindsey Lunsford, M.E.M., eXtention Foundation, 2019 Impact Collaborative, DEI Fellow One of my early […]. The post Diversity Can’t Stand Alone—It Needs Equity and Inclusion To Matter appeared first on.orgSource.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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10 AppExchange Apps that Nimble AMS Customers Love

Nimble AMS

“I get by with a little help from my friends.” . That’s exactly how Nimble AMS, Salesforce and the Beatles help associations. One of the great things about having your association management software (AMS) built on the Salesforce platform is access to thousands of friends in the Salesforce ecosystem. The Salesforce AppExchange is an app store with more than 5,000 apps to extend what Salesforce can do.

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How to Simplify When Decisions Are Super Complex

Smooth The Path

Complexity loves to thwart decision-making. Complexity builds a house of cards, so we feel we can’t move one thing without impacting everything else. Stalling forward movement is complexity’s fundamental desire. Associations are complex creatures. Each department could be a stand-alone organization. Some associations serve many member segments, some with competing interests.

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How to Make Every New Employee’s First Day Memorable

Association Adviser

The Society for Human Resource Management (SHRM) defines new employee onboarding as “the process of integrating a new employee with a new company and its culture, as well as getting a new hire the tools and information needed to become a productive member of the team.” According to research, having an effective onboarding process can […]. The post How to Make Every New Employee’s First Day Memorable appeared first on Association Adviser.

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Earning respect: How one community association attorney prioritizes well-being and supports women

Ungrated

Part of a series about women in leadership roles during Women’s History Month. Women have made many strides as leaders in their workplaces and communities in the pursuit of equality in recent years. For Laurie Poole, a partner at Adams Stirling law firm in California and a fellow in CAI’s College of Community Association Lawyers (CCAL) , that has meant overcoming biases and earning respect from male peers in more than 28 years as a community association attorney.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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The Smart Nonprofit Book Launches 3/9

Beth Kanter

I’ve got some very exciting news, my new book, The Smart Nonprofit: Staying Human-Centered in an Automated World , co-authored with Allison Fine, launches on Wednesday, March 9th. The Smart Nonprofit is a jargon-free roadmap for nonprofit staff, boards, volunteers, and funders on the ways “smart technologies” like artificial intelligence are changing social change work.

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Rapidly Shift Your Creative Lens

Smooth The Path

My toddler son dug around in the bathroom drawer and located a deodorant stick. Carefully he placed it on my husband’s side of the sink and started sorting through the drawer again. Finding his prize, he solemnly handed my deodorant to me with these wise words, “Mama, you have to wear your deodorant, and Dada and I use his deodorant because we are mens and you are a girl.” The anecdote is one of the tidbits I captured, and since forgotten in the letters, I’ve been writing

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[podcast] How the Great Resignation can benefit associations

Association Briefings

For forward-thinking associations, the Great Resignation can provide great opportunities - both internally and for the industries they serve. Open any business-focused publication and you’re going to see article after article discussing the Great Resignation and its impact on employers. But for forward-thinking associations, the Great Resignation can provide great opportunities - both internally and for the industries they serve.

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Instructional Design Essentials for Associations

Association TRENDS

Whether you’re part of a trade, professional, or consumer-based association, you likely want to improve the educational experiences offered to your members. But as an association instructional designer or education manager, you might feel like you’re in the dark when it comes to creating training programs that truly make a difference for your members.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Beth Kanter, Allison Fine Discuss The Smart Nonprofit and Staying Human-Centered

AssociationChat

For this episode, nonprofit mavens Allison Fine and Beth Kanter joined Association Chat host KiKi L’Italien for a discussion about the information and tools nonprofit staffers and board members need to effectively use artificial intelligence without alienating the human stakeholders and donors on whom they rely. Allison Fine is among the nation’s preeminent writers and strategists on the use of technology for social good.

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Leading With Authenticity: Takeaways from Women's Executive Forum 2022

Multiview

Too often, when a woman enters a leadership role in the workplace, she may be the only woman of influence in the room. While studies show that the number of women in executive and administrative roles has increased from 15% in 2019 to 26% in 2021 , there is still much work to be done regarding the upward mobility of women in the workforce.

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Be Extraordinary – 2022 Ngage Theme

Ngage Management

When it comes to our clients, Ngage always conducts relationships and business with our values front of mind. Through our culture, in new business, and across the operations of our day-to-day best practices, we constantly refer to our vision and the mission we have set out to actualize: Delivering crafted solutions through collaboration, culture, and change.

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Laying the Groundwork for the Perfect HOA: Your Governing Documents

HOA Strategies

After 15 years working side by side with homeowners associations throughout Utah, I’ve spent a lot of time considering the idea of “the perfect HOA.” It may sound like a pipe dream, but it’s a very real goal to strive for–one that would increase property value, simplify the home-selling process, reduce board member workload, minimize frivolous lawsuits, and provide a level of peace to your community.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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The Smart Nonprofit Book Launches Today! 

Beth Kanter

Several years ago, Allison Fine and I started talking about our next book together and started writing and thinking about the implications of an emerging technology that we describe as “Smart Tech,” and what nonprofit leaders need to know to be prepared. Today is the day that a lot of writing, thinking, and speaking about this topic comes full circle.

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No system is perfect

Effective Database

No system is perfect When working with my clients on the selection of a new system (whether it's an AMS, a CMS, or any other software product) I stress over and over again that they will not find a "perfect" system.

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Why Have an Online Community to Connect Members

Association Strong

If it is one area of communication that the COVID area exposed, it was the lack of online community. So many associations rely heavily on in-person meetings and connection. And rightly so. It is what many members want. But during COVID, associations had to think differently about engagement and connection. Online communities became a driving force for many to keep their members connected in a disconnected environment.

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The Cause of Retention Deficit Disorder

Robert Skrob

Just this week a prospective client told me, “When I recruit more new members, it just means I lose more next month.” This is a common symptom of Retention Deficit Disorder. And I’ve got the cure. In June 2019 I delivered a presentation at the famous SAM event at Las Vegas. Each session was 18-minutes, with strict guidelines specifying a. Continued.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val