Higher Logic

MARCH 10, 2022

The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic. A certain mindset allowed this travel and hospitality-connected association to navigate through a catastrophe that particularly impacted their industry. Discover the philosophies that got them through. The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic.

Industry 177

Industry 177

WBT Systems

MARCH 7, 2022

After two years of living in pandemic mode, we look at time differently.

Conference 427

Conference 427

Aaron Wolowiec

MARCH 11, 2022

Our Gardian of the Month, Shannon Lockwood, shares her favorite part of learning something new, whether she's a natural networker or more of a wallflower and she shares the three adjectives she's use to describe herself.

246

246

Reid All About it

MARCH 11, 2022

The weekly list of free educational events and resources for the association community…. Grassroots advocacy survey. Amy Showalter, ASAE Government Relations and Advocacy Professionals Advisory Council member and author of ASAE’s Creating and Managing an Association Government Relations Program , is asking associations to contribute to the 2022 Grassroots Influence Pulse study.

LMS 195

LMS Revenue Los Angeles Newsletter 195

Advertisement

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

Member Engagement

Higher Logic

MARCH 10, 2022

The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic. A certain mindset allowed this travel and hospitality-connected association to navigate through a catastrophe that particularly impacted their industry. Discover the philosophies that got them through. The post How They Survived the Pandemic: The American Association of Airport Executives appeared first on Higher Logic.

Industry 156

Industry 156

Achurch

MARCH 8, 2022

Those who suffer from imposter syndrome, are in good company. Albert Einstein, Michelle Obama, Tom Hanks, and Emma Watson, along with 82% of the rest of us, have wrestled with impostor syndrome. What is it, you may ask? It’s a yammering internal critic that challenges the validity of your successes. That critic’s voice often gets magnified working remotely where managers and team members are not present to help combat it in person.

Team 110

Team Communications Products Project 110

GrowthZone

MARCH 8, 2022

by Frank Kenny. The membership dues model known as “fair share” is unfair to your members and your chamber. With fair share, every member gets the same features and benefits, yet some pay more than others simply because they have more employees, hotel rooms, or money on deposit. This dues model fails to consider that a business’ wants and needs change over time.

System 109

System Social Media Price Recruitment 109

Higher Logic

MARCH 9, 2022

The post Alternatives to Listservs: 4 Reasons Online Communities Rule appeared first on Higher Logic. Listservs used to rule, but now, creating an online community for your membership is the way forward in our increasingly virtual world. The post Alternatives to Listservs: 4 Reasons Online Communities Rule appeared first on Higher Logic.

Strategy 156

Strategy 156

Nimble AMS

MARCH 7, 2022

“I get by with a little help from my friends.” . That’s exactly how Nimble AMS, Salesforce and the Beatles help associations. One of the great things about having your association management software (AMS) built on the Salesforce platform is access to thousands of friends in the Salesforce ecosystem. The Salesforce AppExchange is an app store with more than 5,000 apps to extend what Salesforce can do.

Survey 101

Survey Software Report System 101

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

.orgSource

MARCH 7, 2022

Like a string of beads, it is our unique differences and intricacies that make us so appealing and attractive. We would not be as beautiful if we were all the same. It’s the contrast and asymmetry that makes us worthwhile.— Lindsey Lunsford, M.E.M., eXtention Foundation, 2019 Impact Collaborative, DEI Fellow One of my early […]. The post Diversity Can’t Stand Alone—It Needs Equity and Inclusion To Matter appeared first on.orgSource.

100

100

Smooth The Path

MARCH 10, 2022

Complexity loves to thwart decision-making. Complexity builds a house of cards, so we feel we can’t move one thing without impacting everything else. Stalling forward movement is complexity’s fundamental desire. Associations are complex creatures. Each department could be a stand-alone organization. Some associations serve many member segments, some with competing interests.

How To 78

How To Innovation Content Organization 78

Association Adviser

MARCH 8, 2022

The Society for Human Resource Management (SHRM) defines new employee onboarding as “the process of integrating a new employee with a new company and its culture, as well as getting a new hire the tools and information needed to become a productive member of the team.” According to research, having an effective onboarding process can […]. The post How to Make Every New Employee’s First Day Memorable appeared first on Association Adviser.

How To 78

How To Process Tools Team 78

Ungrated

MARCH 10, 2022

Part of a series about women in leadership roles during Women’s History Month. Women have made many strides as leaders in their workplaces and communities in the pursuit of equality in recent years. For Laurie Poole, a partner at Adams Stirling law firm in California and a fellow in CAI’s College of Community Association Lawyers (CCAL) , that has meant overcoming biases and earning respect from male peers in more than 28 years as a community association attorney.

San Diego 76

San Diego California Leadership Committee 76

Advertisement

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

Beth Kanter

MARCH 7, 2022

I’ve got some very exciting news, my new book, The Smart Nonprofit: Staying Human-Centered in an Automated World , co-authored with Allison Fine, launches on Wednesday, March 9th. The Smart Nonprofit is a jargon-free roadmap for nonprofit staff, boards, volunteers, and funders on the ways “smart technologies” like artificial intelligence are changing social change work.

Sample 64

Sample Review Social Media Innovation 64

Smooth The Path

MARCH 8, 2022

My toddler son dug around in the bathroom drawer and located a deodorant stick. Carefully he placed it on my husband’s side of the sink and started sorting through the drawer again. Finding his prize, he solemnly handed my deodorant to me with these wise words, “Mama, you have to wear your deodorant, and Dada and I use his deodorant because we are mens and you are a girl.” The anecdote is one of the tidbits I captured, and since forgotten in the letters, I’ve been writing

Products 78

Products Process Innovation Conference 78

Association Briefings

MARCH 11, 2022

For forward-thinking associations, the Great Resignation can provide great opportunities - both internally and for the industries they serve. Open any business-focused publication and you’re going to see article after article discussing the Great Resignation and its impact on employers. But for forward-thinking associations, the Great Resignation can provide great opportunities - both internally and for the industries they serve.

Content 52

Content Industry Team Education 52

Association TRENDS

MARCH 11, 2022

Whether you’re part of a trade, professional, or consumer-based association, you likely want to improve the educational experiences offered to your members. But as an association instructional designer or education manager, you might feel like you’re in the dark when it comes to creating training programs that truly make a difference for your members.

Education 52

Education Resources Industry 52

Advertisement

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

Revenue

Beth Kanter

MARCH 9, 2022

Several years ago, Allison Fine and I started talking about our next book together and started writing and thinking about the implications of an emerging technology that we describe as “Smart Tech,” and what nonprofit leaders need to know to be prepared. Today is the day that a lot of writing, thinking, and speaking about this topic comes full circle.

Social Media 59

Social Media Review Video Technology 59

AssociationChat

MARCH 10, 2022

For this episode, nonprofit mavens Allison Fine and Beth Kanter joined Association Chat host KiKi L’Italien for a discussion about the information and tools nonprofit staffers and board members need to effectively use artificial intelligence without alienating the human stakeholders and donors on whom they rely. Allison Fine is among the nation’s preeminent writers and strategists on the use of technology for social good.

Technology 52

Technology Tools Examples Process 52

Multiview

MARCH 9, 2022

Too often, when a woman enters a leadership role in the workplace, she may be the only woman of influence in the room. While studies show that the number of women in executive and administrative roles has increased from 15% in 2019 to 26% in 2021 , there is still much work to be done regarding the upward mobility of women in the workforce.

Leadership 52

Leadership 52

Ngage Management

MARCH 8, 2022

When it comes to our clients, Ngage always conducts relationships and business with our values front of mind. Through our culture, in new business, and across the operations of our day-to-day best practices, we constantly refer to our vision and the mission we have set out to actualize: Delivering crafted solutions through collaboration, culture, and change.

Team 52

Team System Leadership Strategy 52

Advertisement

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

HOA Strategies

MARCH 8, 2022

After 15 years working side by side with homeowners associations throughout Utah, I’ve spent a lot of time considering the idea of “the perfect HOA.” It may sound like a pipe dream, but it’s a very real goal to strive for–one that would increase property value, simplify the home-selling process, reduce board member workload, minimize frivolous lawsuits, and provide a level of peace to your community.

Utah 52

Utah FAQ Analysis Survey 52

Effective Database

MARCH 9, 2022

No system is perfect When working with my clients on the selection of a new system (whether it's an AMS, a CMS, or any other software product) I stress over and over again that they will not find a "perfect" system.

System 40

System Software Products 40

Association Strong

MARCH 8, 2022

If it is one area of communication that the COVID area exposed, it was the lack of online community. So many associations rely heavily on in-person meetings and connection. And rightly so. It is what many members want. But during COVID, associations had to think differently about engagement and connection. Online communities became a driving force for many to keep their members connected in a disconnected environment.

Member Engagement 40

Member Engagement Communications How To 40

Robert Skrob

MARCH 7, 2022

Just this week a prospective client told me, “When I recruit more new members, it just means I lose more next month.” This is a common symptom of Retention Deficit Disorder. And I’ve got the cure. In June 2019 I delivered a presentation at the famous SAM event at Las Vegas. Each session was 18-minutes, with strict guidelines specifying a. Continued.

Las Vegas 36

Las Vegas Guidelines Recruiting Recruitment 36

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

Certificate