Sat.Dec 14, 2019 - Fri.Dec 20, 2019

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What are the Pros and Cons of Outsourcing for Associations?

HighRoad Solution

We all need a helping hand from time to time. In fact, 81% of associations outsource at least 1 service. For associations, this usually happens when you’re looking at a challenging project, like implementing a marketing automation platform.

Project 78
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Are You Putting the Right Amount in Your Reserve Fund?

Associations Now

Reserve funds are there to keep associations afloat during lean times, which is why it’s crucial that you have the right amount tucked away. Experts offer tips on determining what that number should be. Winter is coming. It’s not just a popular Game of Thrones motto; it’s a reminder that bad things could crop up at any moment, so one must be prepared.

Revenue 79
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Sponsorship Needs to Be More Than Banners and Clings

Velvet Chainsaw

Sponsorship is the most powerful form of marketing. When done well, it can change participants’ attitudes and behaviors about a brand. Banners, ads, signs and enhanced listings shouldn’t be lumped into the same category — they don’t make that emotional connection. Recently I’ve received invitations to attend webinars and download industry research reports and articles all aimed to help conference and show organizers grow sponsorship revenue.

Team 18
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2020 Association Tech: 3 Expert Tips to Guide Your Planning

Higher Logic

Good news: Four association experts sat down to share their favorite trends and lessons learned from the newly rebranded ASAE Technology Exploration Conference (TEC) and their valuable conversation can help guide your association’s 2020 planning strategy for success. Let’s dive into the latest trends in association technology, as identified in a recent webinar hosted by Protech, featuring the following expert panel: Heather McNair | Chief Community Officer, Higher Logic.

Tips 156
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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Are association chapters worth the effort?

Association Success

Ask Peggy Hoffman and Peter Houstle what kind of reaction they get when they start asking about whether association chapters are still relevant, and they both start laughing. “There are a lot of people who are intimidated by that question,” Houstle said. “Sometimes, I wonder if there are people who don’t want to do (the […]. Going somewhere? Learn more about our membership levels here. .

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Are your members missing out on your association’s CE content?

YourMembership

Your learning content is one of your association’s key value propositions. But to take advantage of your educational courses, your members need to know about them. Here’s how to get the word out. Valuable learning content is one of your association’s key value propositions. But even though you’ve spent time and effort building great learning. The post Are your members missing out on your association’s CE content?

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Association Brain Food Weekly: 12.20.19

Reid All About it

The weekly list of free educational events and resources for the association community… Your plans for the holiday season are probably like mine: feast. We’re the lucky ones. Many of your neighbors, including children and seniors, won’t have enough to eat during the holiday season. ‘Tis the season to support your local food bank—you can find yours on this map from Feeding America (where you can also search by zip code).

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Social Learning: Integrating Courses with Community

Blue Sky eLearn

Social Learning has been a buzz word for some time now. It’s easy to talk about the benefits of wrapping social features around more traditional courses and education initiatives but how does it all really work? . Community Group . It’s difficult to get people to engage when they aren’t even in your community! Setting up a dynamic , auto-populated community based on users who are engaged in a course is a great way to kick things off.

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Why It's Time to Move Past Your Excel Membership Template

Wild Apricot

Are you still using an Excel membership template to manage your membership? Here's why you might want to reconsider.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Continuing Education: Not Just for Meetings and Conferences Anymore

YourMembership

A recent Community Brands study suggests it may be time for associations to focus on additional learning opportunities for their members. According to the Community Brands Member Engagement and Loyalty Study, meetings and conferences, which traditionally have emphasized training and continuing education, are one area where association professionals (Pros) are very focused.

Education 351
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Creating a Very Engaging Member Community

Smooth The Path

What if you could create a member organization from scratch? What would you do to bake engagement into the structure from the start? I have consulted with a handful of professionals who did just that, and the process was super exciting! Culture experts say that culture will happen no matter what, but the best cultures happen with some planning and encouragement.

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3 Reasons to Join an Association Career Center Network

Association Adviser

Career center networks reinforce membership value and investment in your association. Let's explore three reasons why joining a career center network is smart for associations. The post 3 Reasons to Join an Association Career Center Network appeared first on Association Adviser.

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The New Work of Culture

Jamie Notter

In case you missed it, Maddie and I released a new white paper earlier this month about our new maturity model for culture management. The title of the paper is the same as this blog post, The New Work of Culture, and we chose that title because we’re trying to wake people up a little bit here. There is NEW work to be done, folks. One of the reasons—maybe even the biggest reason—that most organizations plod along with fairly mediocre cultures is that leaders simply ignore the basic work that nee

Class 121
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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What I’ve Learned This Year Could Fill a Book

Velvet Chainsaw

After nearly 30 years leading the event development and execution at the Society for Human Resource Management, I took the leap earlier this year to join the remarkable VCC team and focus on helping associations and organizations improve their annual events. The work we do has reignited my deep appreciation for the role associations play in society and the importance people attribute to their affiliation with a profession or business vertical.

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Top Tips and Tricks From 2019 Membership Hacks

Associations Now

In the weekly Membership Hack column, we share small ways that associations save time, money, and resources while delivering value to members. Here are some of our favorites from the past year. If you ask an association staffer what they might want for the holiday season, I’m willing to bet they’ll tell you, “More time!” That’s because 2019 came and went in an instant, and the simple truth is that we all are time-strapped people, which is why I love writing the week

Tips 90
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3 Trends Associations Should Focus on in 2020

Association Adviser

With the goal of a more inclusive membership experience for all in mind, here are three trends associations should focus on in 2020. The post 3 Trends Associations Should Focus on in 2020 appeared first on Association Adviser.

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The New Work of Culture

Jamie Notter

In case you missed it, Maddie and I released a new white paper earlier this month about our new maturity model for culture management. The title of the paper is the same as this blog post, The New Work of Culture, and we chose that title because we’re trying to wake people up a little bit here. There is NEW work to be done, folks. One of the reasons—maybe even the biggest reason—that most organizations plod along with fairly mediocre cultures is that leaders simply ignore the basic work that nee

Class 91
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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The Two Paths We Take

Smooth The Path

When participation starts falling, organizations usually take one of two paths. The first is the Circle-The-Horses path. The organization pulls in and conserves resources, much like a hibernating bear. All extras are cut from the budget, every penny is counted, and staff members underspend to realize end-of-year surpluses. Even though members continue to receive value through the core benefits, they feel the change.

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Here’s a big idea: Innovation can be small

Association Success

Let’s make a bet. I bet that if you pull any association’s job posting for a leadership opening, you will find the word “innovation” at least half the time, either as a requirement of the type of person or a descriptor of where the organization is going. I also would bet that if you walk into most associations and ask their team the last time they innovated, they would have to think about it and wouldn’t be able to name more than one innovation in the past year.

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Podcast: Deconstruct Data Silos with a Member Data Platform

Association Adviser

Jeff Horne and Juan Silva of Wicket talk us through how a Member Data Platform works and how it can increase operational efficiencies for your association. The post Podcast: Deconstruct Data Silos with a Member Data Platform appeared first on Association Adviser.

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Ideas for Making Your Conferences More Inclusive

Associations Now

You want to make sure every attendee has the best experience possible, and that may mean rethinking how you’ve done everything from registration to captioning. A look at three associations taking the lead on creating more inclusive meetings. I know that you don’t need me to tell you about the importance of diversity and inclusion when it comes to all aspects of managing and running your associations.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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What are the Pros and Cons of Outsourcing for Associations?

HighRoad Solution

We all need a helping hand from time to time. In fact, 81% of associations outsource at least 1 service. For associations, this usually happens when you’re looking at a challenging project, like implementing a marketing automation platform.

Project 78
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Holiday Greetings

GrowthZone

May the joy and the wonder of the season be yours. The post Holiday Greetings appeared first on GrowthZone.

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Successful Sales Series: Testing Out New Marketing Tools

Association Adviser

Your association has to market your services for successful sales. Try one or more of these recommended marketing tools for your new sales department. The post Successful Sales Series: Testing Out New Marketing Tools appeared first on Association Adviser.

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Community College Group to Help Member Schools Offer Food, Services to Students

Associations Now

Many students drop out of college for nonacademic reasons, and the Michigan Community College Association wants that to stop. Using grant money, MCCA will help member schools provide services—like food pantries and community connection hubs—to keep students enrolled. While many think students drop out of college because they can’t handle the academic work, research shows that for most students, it is issues like lack of finances and related struggles (work/school balance and access to childcare

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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5 Fatal (And Common) Mistakes in Association Marketing Automation

HighRoad Solution

When you switch to marketing automation, you’re also adopting a whole new marketing culture. This culture change can be a big shift for your team. Instead of thinking about products, they’re now thinking about personas. Rather than thinking about the needs of the association, their focus is now on the needs of the member. This affects all day-to-day operations, requiring a more strategic and data-driven approach to lead acquisition.

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Deliver better member experience using AI-based chatbots

Nimble AMS

Ready to take your member experience to the next level? Use chatbots! Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Here’s more about chatbots, what they can do for your association, and how to start using them. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

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7 Key Things That Should Be on Your HOA Vision Board In 2020

AMG

2020 is approaching and if your board has not had your end of year meeting or planning meeting for next year, these 7 items should be factored into your agenda planning meeting. HOA boards should have a board approved plan for the upcoming year. Community residents are interested in knowing how the board is moving the community forward, what improvements are being made and how their money is being spent for the New Year.