Sat.May 23, 2020 - Fri.May 29, 2020

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9 Proven Ways to Increase Member Retention Right Now

Wild Apricot

Here are 9 proven ways to increase member retention — featuring expert advice, real life examples, research, and more. By the end, you'll have the blueprint to create a solid strategy to start increasing member retention at your organization right away.

Examples 304
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How to Create an Effective & Memorable Virtual Learning Experience

Membersuite

Now more than ever it's important for your event content and structure to be compelling in order to keep attendees engaged and returning to your virtual events. Deliver an effective and memorable learning experience for attendees with these tips.

How To 130
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Association Brain Food Weekly: 5.29.20

Reid All About it

The weekly list of free educational events and resources for the association community… Reboarding members. In a recent webinar, Reggie Henry introduced many in the association community, including WBT Systems, to the “ reboarding members ” concept—taking time each year to reacquaint yourself with a member’s goals, needs and interests, and reintroduce them to membership benefits and resources.

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Building Buy-In for an Online Community at Your Association

Higher Logic

You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. Instead, you need to align your new online community with the mission and priorities of your association's leadership. It’s easy to say, harder to do – but we’ll walk you through what you need to get there, including aligning with your association’s overall priorities and overcoming common objectives.

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A New Look At Running Grants & Programs: Why Use A System When You Have Excel?

Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business

For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.

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47 Free Nonprofit Webinars for June 2020

Wild Apricot

Here are all the free nonprofit webinars happening in June 2020 that the Internet has to offer.

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Reboarding Members: A Strategy for Increasing Member Engagement & Retention

WBT Systems

Reboarding Members: A Strategy for Increasing Member Engagement & Retention. Read more about Reboarding Members: A Strategy for Increasing Member Engagement & Retention.

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Intro to Customer Communities: 3 Ways a Branded Online Destination Builds Your Business

Higher Logic

Customer communities – what do they do for your business, really? Is a community a nice-to-have or a must-have? Michael Torok and Chris Detzel lead community efforts at their SaaS companies, Delphix and Imperva, respectively. They joined us to share why they began their communities, and the benefits they believe community will create for their customers and their organization.

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May Update: COVID-19 Relief, Update from Support, and More

Wild Apricot

In this month's newsletter, you'll hear about our new COVID-19 Response and Resources page, as well as get the latest scoop from the Support Team and more.

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After Lockdown Survey: 82% of festival-goers ready to return to live events

Event Industry News

Festicket surveyed over 110,000 festival-goers to find out how comfortable they feel about returning to live events once the lockdown has been lifted. With over a third of the world currently in some form of lockdown due to the coronavirus outbreak, the live events industry has taken a huge hit. But what about when the lockdown is lifted? Festicket surveyed over 110,000 festival-goers from countries such as the UK, France, Germany and the Netherlands to find out how comfortable they feel about r

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Find New Non-Dues Revenue Streams for Your Organization with This Free Guide

Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a

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The Hottest Trends in New Member Onboarding for Associations

Smooth The Path

New member onboarding is evolving across the association industry. Once upon a time, the standard in onboarding was a mailed letter and maybe a welcome kit. Perhaps the new member would be asked to introduce themselves at a chapter event. Without the competition for our member’s time and attention, this self-serve model was sufficient. As time and attention constrict, associations are moving swiftly from the self-serve model to the tour model.

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4 Ways Paperless AP Mitigates Fraud Risk for Homeowner Associations

AvidXchange: Association Management

With many of their teams now working remotely, association management companies and community associations are at increased risk for data breaches and check fraud that can erode trust and lead to financial loss. How so? Those relying on paper-based, manual processes are struggling to access the paper and people they need to work while protecting sensitive information from increased vulnerabilities.

Process 130
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Volume 3 – Job Search in a Pandemic

Portage Group

With news of record layoffs rivalling the Great Depression, an economy in deep recession, and the universal unknown of what the future holds, it may surprise people to learn that some associations have been hiring. For those now starting a job search or looking to hire, this article provides some insights for both employers on what they will face in terms of securing candidates and, especially for job seekers, the competencies being sought.

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Not So Close! New Distancing Tool Eases Transition to F2F Meetings

Event Industry News

What should ballrooms look like when we are all back to meeting again? Meeting planners no longer have to worry about figuring that out. A new event-tech tool could smooth the return to meeting by making it easy to plan room layouts that take each region’s safety rules and recommendations into account. Event-planning platform Allseated announced its new Physical Distancing Tool today.

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Forecasting Failures Are Costly: Heres How To Fix Them

Speaker: Dave Sackett

Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.

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Lessons Learned from COVID-19

Virtual

Parents feeding children, pets roaming around in the background and other scenes of domestic life you can now see during work videoconferencing are creating a new normal for the 9-5 routine. Many are making adjustments to working from home and staying connected. The important thing is to stay positive and engaged. Here are some tips from Andy to do just that and not just survive this new way of work, but thrive.

Tips 130
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How to share bad news via Zoom

Association Success

If this was five months ago I would say delivering bad news remotely is unacceptable. But things have changed. As remote offices and virtual events become the new norm, it is inevitable that we will have to navigate sharing bad news through virtual means. Whether it be financial strain, company overhauls or eliminating someone’s position, sharing this information in a professional, empathetic manner is more important than ever. .

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ASAE Voices Support for Pandemic Risk Insurance Act (H.R. 7011) Introduced by Rep. Carolyn Maloney

AssociationChat

[ From ASAE ]. May 27, 2020. FOR IMMEDIATE RELEASE. ASAE Voices Support for Pandemic Risk Insurance Act (H.R. 7011) Introduced by Rep. Carolyn Maloney. WASHINGTON— ASAE endorsed a bill introduced on May 26 by Rep. Carolyn Maloney (D-NY) to create the Pandemic Risk Insurance Program, a system of shared public and private compensation for business interruption losses resulting from future pandemics or public health emergencies.

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Birmingham 2022 brings timely boost for local business

Event Industry News

Birmingham 2022 has released the names of local businesses it will be working with over the next two years, providing a timely boost for the region’s marketing and creative services sector. Despite the difficult climate caused by the Covid-19 pandemic, Birmingham 2022 is continuing to appoint new suppliers and is focusing, where possible, on awarding contracts to businesses based in Birmingham and the West Midlands.

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The Everyday Donor: Unlocking Prospecting Segments Through Behavior Analysis

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

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Lessons Learned from COVID-19

Virtual

Parents feeding children, pets roaming around in the background and other scenes of domestic life you can now see during work videoconferencing are creating a new normal for the 9-5 routine. Many are making adjustments to working from home and staying connected. The important thing is to stay positive and engaged. Here are some tips from Andy to do just that and not just survive this new way of work, but thrive.

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3 New Member Onboarding Techniques for Resource-Strapped Associations

Smooth The Path

New member onboarding programs are technically advanced at some associations. These associations segment members and deploy sophisticated automated email campaigns. Production-quality videos are frequently employed. Advanced measurement techniques are used, like engagement scoring. These tactics can work well for the associations that have the resources, but what can smaller, resource-strapped associations do?

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The Future of Face-to-Face is Cloudy

Velvet Chainsaw

I am getting a little overwhelmed by the many predictions that so-called experts are sharing about the future of face-to-face meetings. The range of opinions–from wild optimism to frightening pessimism–is exhausting to wade through. The news cycle of 24/7 pandemic coverage, conversation and debate has obscured the fact that travel and meeting attendance are not always decisions made by companies but by people.

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Study on impact of coronavirus on European convention sector

Event Industry News

Frankfurt/London, 28 May 2020. The Strategic Alliance of the National Convention Bureaux of Europe has released the results of a study on “The Impact of Coronavirus on Europe’s Convention Sector”. The analysis, prepared by Tourism Economics, aims at providing a constructive narrative of the meetings and conference sector’s pathway through the crisis, towards recovery, and has developed three scenarios to reflect the possible range of outcomes from this crisis.

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2025 Association Survey Results Report

GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta

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A Microsite is Your Association’s One-Stop Content Hub

Association Adviser

Your website is one of the most valuable communications tools your association has for reaching members and providing them with need-to-know information. There are times, however, when your association’s content needs to stand alone and serve a specific purpose or audience. Those times call for a microsite. A microsite is a website that is separate […].

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Getting your podcast off the ground: insights from a successful association podcast

Association Success

The popularity of podcasting isn’t slowing down anytime soon. As of January 2020, there were more than 30 million podcast episodes available for download and 900,000 different shows to choose from. This number is sure to climb, especially as a way to reach audiences facing continued travel restrictions and social distancing in response to the COVID-19 pandemic.

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Social Media and Newsletter Ideas for June 2020*

Nonprofit Marketing Guide

These writing ideas come from our Monthly Nonprofit Writing Prompts email newsletter. You can use them for social media, blog posts, newsletter articles, and more. If you would like these ideas sent to your inbox a month in advance, sign up for our Monthly Nonprofit Writing Prompts. I send this email newsletter the first week of every month with prompts for the following month.

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Event Tech Live set for five-day bonanza

Event Industry News

Like the industry it represents, Event Tech Live (ETL) can’t sit still. This year’s show will marry five Coronavirus-proof virtual days to the traditional two physical, the latter incorporating COVID-19 surety steps overseen by A.C.T. (National) health & safety consultants. Joining organisers/exhibitors/visitors’ ETL experience to an expanded virtual platform – the show introduced a hybrid arm last year – means the 2020 model will deliver more content, more engagement and more business value

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Turn Messy Data into a Strategic Asset with This Essential Guide

Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.

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[Guest Post] How Your Board Can Strengthen Its Relationship with Members

MemberClicks

The following blog post was written by SBI Association Management , the premier association management company (AMC) in the Pacific Northwest. Trade associations and professional societies face challenges and uncertainties they haven’t experienced in at least ten years — if ever. That’s the bad news. The good news? Associations have an incredible opportunity to prove their value to members.

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A nimble approach to training and customer success

Nimble AMS

As you narrow your list of potential AMS vendors, be sure to consider their approach to training. Here’s how Nimble AMS training helps ensure your staff knows how to use your new association management software to the fullest. Your association management software (AMS) is the technology that helps your organization manage its membership and operations, so you can imagine how important it is for your staff to confidently utilize the system to its fullest.

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Be Careful With Your Changing of the Guard

Idea Architects

I facilitated a session a few weeks ago where some participants talked about the need to replace the "old guard" with some new faces and fresh thinking. It's a common concern and a common expression. No doubt for even the most dedicated of lifelong learners there is an expiration date on the value of their tenure in a particular role. But remember, just because you're changing the guard doesn't mean you necessarily want to change what they were guarding.