Sat.Oct 15, 2022 - Fri.Oct 21, 2022

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5 Benefits of an AMS with a Built-In Data Warehouse

Membersuite

When shopping for a new AMS, even non-techies have to dig into some technical details to know exactly what you’re looking at and whether it’s the best fit for your association. Since an AMS is at its essence a database, find out what kind of reporting and analysis you can do with the AMS alone, and what you’ll have to rely on other software to do. You don’t want to get too deep into your AMS project before learning you’ll have to budget for additional software and manage another vendor relations

Analysis 142
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Drafting a Social Media Policy for Your Association

Association Adviser

You’re creating engaging content for your members and posting on your association’s social media pages consistently — nice work! However, have you thought about how your employees' and board members’ online interactions can help or hurt your social media marketing efforts? What your employees and board members say about your association on their professional and personal social media profiles can impact the reputation of your organization — for good or bad.

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Tips for Hiring Lifelong Learners for Association Positions

WBT Systems

In a competitive talent marketplace, jobseekers can be pickier about where they want to work. But you have to be pickier too. Think about your association’s future.

Tips 512
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Gardian of the Month: Michelle Porter

Aaron Wolowiec

Michelle Porter is our Gardian of the Month! Find out how she studies for a big exam, her favorite form of networking, the resource she can't live without and her favorite thing about Fall!

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Association Brain Food: 10.21.22

Reid All About it

The weekly list of free educational events and resources for the association community…. Survey invite. iMIS by ASI invites you to participate in their annual Membership Performance Benchmark Survey to help uncover upcoming trends in technology and digital transformation; membership acquisition, engagement and retention; and association goals and challenges.

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A Higher Logic Hello: Meet David Jovel

Higher Logic

The post A Higher Logic Hello: Meet David Jovel appeared first on Higher Logic. We recently sat down with David Jovel, Director of Sales at Higher Logic, to learn a few fun facts. The post A Higher Logic Hello: Meet David Jovel appeared first on Higher Logic.

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The Six Toughest Decisions Association Boards Must Make: Part I

Association Adviser

As association decision-makers continue to navigate this decade’s next 1,000 days and seek the opportunity for their organizations to thrive, they will need to make a series of six tough decisions to anticipate and adapt to the unforgiving conditions ahead. In this column, I propose the first three decisions in the form of questions on which directors, officers, and staff partners should reflect individually, and then discuss with candor in their collective stewardship groups.

Proposal 147
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Five reasons you need text-to-give technology at your association

Nimble AMS

As an association looking to provide the best member experience, it’s vital to offer a mobile-friendly option. Pew Research Center reports that 97% of Americans now own a cell phone, with 80% of respondents texting. Whether discussing the latest industry trend on your online community platform or registering for your annual event, members want to connect with their organization from the convenience of their mobile devices.

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A Better Approach to Budgeting for a Hybrid Workplace

Achurch

It’s tempting, during the busy budget season, to simply update last year’s spreadsheets. But, if your organization switched to a hybrid workplace in the last few years, or you’re planning to, you need a different and better approach to budgeting. Our three-step budgeting process helps identify and prioritize the areas where your limited resources can make a long-term impact for your hybrid workplace. 3-step budgeting process for hybrid workplaces.

Team 116
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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Using Events to Grow Your Association’s Membership

MemberClicks

Events are a great way to engage your association’s membership. But did you know they’re also a great way to grow your association’s membership? If you’re hoping to use an event to land new members, there’s a few things you need to consider throughout the phase of promoting, planning, running and following up for your event. With these tips, you’ll be getting member form fills by the dozens!

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When Caregiving and Your Career Collide

AssociationChat

Thoughts on the recent “Take a Break Before You Break” podcast episode with guest Breeda Miller. First, I’ll admit there are a million reasons why I shouldn’t write about this topic. Here are just the first three that come to mind: The subject isn’t why Association Chat readers subscribe. The keywords won’t help the website rank for our targeted SEO results.

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Four ways to celebrate Cybersecurity Awareness Month at your association

Nimble AMS

October: ‘Tis the season of pumpkin spice lattes, hikes in a colorful forest, and all things cozy. Since 2004, October has also been Cybersecurity Awareness Month to provide much-needed information for individuals and organizations to protect themselves against online threats like phishing or data leaks. While you likely won’t see a horror film featuring a data breach, the risk of your member data being exposed is a terrifying prospect. .

Software 113
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A Technology Assessment Connects Intention and Ability

.orgSource

Do you have a friend whose house looks like it belongs to neat freak Felix Unger, but the closets and drawers are clearly owned by lovable slob Oscar Madison? This Odd Couple disconnect happens to even savvy digital organizations. My writing about digital leadership often focuses on values and attitudes. But attention to the infrastructure’s […].

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Work Place Environments Are Not A One Size Fits All

Ngage Management

In a world of “hot takes” and “click-bate,” I think it’s important to ground ourselves and realize that no one, including myself, has the “special sauce” when it comes to hybrid work environments; in fact, I would recommend steering clear of anyone who claims as such. Work environments, like the employees who make them up, are all uniquely different and should be approached as such.

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DEALING WITH ELECTRIC VEHICLE CHARGING IN YOUR ASSOCIATION

Virginia Condo & HOA Law Blog

As the popularity of electric vehicles increases the time is here for associations to focus on charging stations and individual charging at the owner’s residence. Virginia statutes require associations to permit electric vehicle charging unless their documents prohibit it. Of course, most documents don’t deal with the topic at all although newer documents certainly will.

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Building A Better Presence with Elevated Retargeting

Multiview

Has your association succeeded with member acquisition and conference attendance this year? Could it be better? Think you’ve tried all the marketing tips and tricks to get your name out there to prospective members and vendors?

Tips 52
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5 Things Your Members Want from Your Association

MemberClicks

Putting yourself into the position of your members can be hard. But the goal of every association (and association professional) is to understand what their members really want and to give it to them. Your members are the ones that bring the life, the drive, and the mission to your association (and not to mention, the membership dues). So, it’s understandable that you want to make them happy.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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What is Customer Experience (CX)? Crash Course

Fonteva

When your association engages members , how do you conceptualize and measure their experiences? Associations understand the importance of engagement and loyalty since member retention is of such critical importance. However, they also might lack a framework to measure and study the various factors that shape the member engagement and retention trends they experience.

Course 52
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“Her eyes were bigger than her stomach.”

Effective Database

"Her eyes were bigger than her stomach." When I was a child, my siblings used to joke about how one of our sisters, on the rare occasion when we ate at a restaurant (like McDonald's!), was well known for ordering way more food than she could eat. Later in life I heard the phrase "Her eyes … “Her eyes were bigger than her stomach.

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3 Churn Reduction Mistakes

Robert Skrob

Many subscription leaders tell me, “My team has been implementing retention strategies but it’s making churn worse.” Ironic, but Yes, I see it a lot. Unfortunately, some churn rate reduction strategies are counter intuitive. Plus, there’s one mistake that appears to work initially, but usually backfires, causing high churn rates that can’t be stopped.