Higher Logic
NOVEMBER 29, 2021
The post Continuity in the time of the Great Resignation appeared first on Higher Logic. A record 4.4 million employees quit their jobs in September 2021, a sign that The Great Resignation has no intention of slowing down. With so much employee turnover, is your organization prepared for continuity with automation. The post Continuity in the time of the Great Resignation appeared first on Higher Logic.
WBT Systems
NOVEMBER 30, 2021
Many of us have winced at the sight of someone’s backside when bent over in pants that expose too much—a condition unfortunately named after plumbers. But the physical demands of a plumber’s job are no joke.
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Aaron Wolowiec
DECEMBER 3, 2021
As the holiday season and year end approaches, many organizations look for ways to acknowledge the season with their members, customers and staff. But this isn’t always an easy task and depending on your audience(s), coming up with the right messaging and/or gift-giving idea is crucial to ensure your well-intended gesture reaches your audience as imagined.
Reid All About it
DECEMBER 3, 2021
The weekly list of free educational events and resources for the association community…. 12 more days until I see many of you at ASAE TEC in Washington DC! Woo hoo! Let the countdown begin! Get on it, register now! Tech-averse members. The International Association of Plumbing and Mechanical Officials (IAPMO) didn’t let their assumptions about members get in the way of their learning business.
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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.
Higher Logic
DECEMBER 2, 2021
The post Why Accessibility and Community go Hand in Hand appeared first on Higher Logic. The post Why Accessibility and Community go Hand in Hand appeared first on Higher Logic.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Nimble AMS
DECEMBER 3, 2021
You know it’s time for new association management software (AMS). Now it’s time to get board approval. . Here’s how to make sure your pitch for new tech appeals to individual board member’s roles and concerns. . It’s time for new association management software for your organization. You know it. Others at your association know it. But before you can move ahead in your search, evaluation, purchase, and implementation of new technology, you still need one thing: board approval. .
PROPEL
DECEMBER 1, 2021
The past two years have taught us valuable lessons, and many of them concern our relationship with the digital products and services we use. We learned that we could move quickly and not get everything right the first time, and the world didn’t end. For too long, too many of us in associations assumed that digital transformation wasn’t for us.
Higher Logic
NOVEMBER 30, 2021
The post 10 Key Takeaways from Community Predictions 2022 appeared first on Higher Logic. Download your free copy today! The post 10 Key Takeaways from Community Predictions 2022 appeared first on Higher Logic.
.orgSource
NOVEMBER 30, 2021
If your staff was singing kumbaya around the metaphorical campfire before the pandemic; Don’t assume they are still in that happy place. The abrupt switch from in-person to home office took a toll. Associations thrive on plans, procedures, and processes. Our culture is the opposite of spontaneous. The careful preparation that usually accompanies a significant […].
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
MemberClicks
NOVEMBER 30, 2021
If you’re like many organizations, you’re consistently looking for ways to enhance your member experience. While some associations rely on hosting networking events or sending free branded swag, you can engage them simply by shining a spotlight on select members. A member spotlight is typically a brief profile you write to highlight the person’s achievements and contributions to the organization.
PROPEL
NOVEMBER 29, 2021
On Monday, December 6, we’re starting a new cohort for our 6-month online course for small-staff association leaders, helping them create a culture that bridges strategy and operations in order to grow their impact. The course is derived from our in-depth coaching program for association leaders (and whole management teams) from larger associations.
InternetAssociation
DECEMBER 1, 2021
Washington, D.C. – Today, IA President and CEO K. Dane Snowden released the following statement after the House Energy and Commerce Committee’s Subcommittee on Communications and Technology held a hearing on proposed legislation: “Today’s hearing highlighted many challenges, but the proposals examined by the subcommittee impact the entire internet ecosystem and are problematic.
Achurch
NOVEMBER 29, 2021
A CEO recently reached out to us with a problem. She said that her newly permanent remote teams are having varying levels of success communicating with each other. Some of her teams are operating at levels higher than they ever did while in the office. But many others are struggling. She said that she has lately been getting emails from some of their employees expressing concerns.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
Ungrated
DECEMBER 2, 2021
Contributed by Janet L. Newcomb. Community association homeowner leaders are looking for more networking opportunities to learn from other board members and committee members, help with building a positive image for their communities, and support for fair laws and regulations. That’s what more than 90% of CAI homeowner members stated in a survey conducted by CAI’s Homeowner Leaders Council earlier this year.
PROPEL
DECEMBER 3, 2021
It’s been a while since I posted a “speaking circuit” post, wow! Gotta admit, I am perfectly happy to not leave the house. I have turned into a hobbit, happily going from kitchen to garden and that’s about it… However, I am super excited to let you know that Jamie and I will both be out and about in December! If you’re going to Nashville for Digital Now, come see Jamie’s session: Workshop.
GrowthZone
DECEMBER 3, 2021
Membership expert Frank Kenny recently shared an idea to boost social media engagement and proved it worked. In one of his newsletters, he sent a word find similar to the one in this article. The Crockett Area Chamber used the puzzle Frank had provided and had multiple people engage with that post. That’s huge for improving your social media algorithm and ensuring social posts reach more followers.
Smooth The Path
DECEMBER 2, 2021
Member service tends to fall into two categories. The primary function of one type of member service is to protect the association, and this goal is to ensure that members get exactly what they are entitled to get. The function of another type of member service is to protect the member. This stance tries to make sure that members become even more engaged than before they called.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
Achieve
DECEMBER 2, 2021
Your donors made the decision to contribute their hard-earned money to your cause because they believe in it and want to support your organization. But this doesn’t mean they don’t like to be thanked for their contributions! . Showing your donors that you. appreciate their support. and that your work depends on their continued involvement is crucial for the long-term success of your organization.
PROPEL
NOVEMBER 27, 2021
The range of coaching costs is huge, mostly because the definition of “coaching” varies a lot. As I explained in this post, there are different types of coaching. Career coaching with an individual is very different than coaching an entire management team on integrating strategy, execution, and culture and, as you might expect, the pricing models are different as well.
GrowthZone
NOVEMBER 30, 2021
Marketing automation is the ultimate win-win for associations. Forget the days of tedious marketing work with little return; with the right tools, your members and prospects can receive a personalized experience where they feel supported and stay engaged with little effort on your part. Keep reading to learn how to optimize these benefits (and more!
Smooth The Path
NOVEMBER 30, 2021
Sometimes projects take much longer than they are supposed to, and that is okay. You might be thinking, “what is she crazy? It is NOT okay that our project is taking too long. We have so much to do, and this feels like a waste of time. We are behind our deadline, and we have to figure out how to get back on track.” I hear you! I often feel the same way.
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
HOA Strategies
DECEMBER 1, 2021
A lot goes into running your homeowners or condominium association. Especially considering you’re doing the best you can for the community for zero pay! Board members are expected to shoulder so many burdens: you are responsible for creating and maintaining a harmonious community; you are expected to keep the association financially healthy, even though your neighbors all want to keep their rates as low as possible; and when those neighbors fall behind on payments, they see you as the bad guy wh
PROPEL
NOVEMBER 28, 2021
There are many factors that go into the pricing of consulting projects that are aimed at improving your workplace culture, and the range is huge: for small organizations (less than 500 employees), you’re looking at $5,000 at the low end, and six figures on the high end if you’re in it for the long term. There are, of course different stops along that range: Culture workshop (under $10,000).
MemberClicks
NOVEMBER 30, 2021
If you’re like many organizations, you’re consistently looking for ways to enhance your member experience. While some associations rely on hosting networking events or sending free branded swag, you can engage them simply by shining a spotlight on select members. A member spotlight is typically a brief profile you write to highlight the person’s achievements and contributions to the organization.
Clowder
NOVEMBER 29, 2021
We are feeling the Rhythm over here at Clowder.
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Effective Database
DECEMBER 1, 2021
"If I could only do one thing." Managing data throughout your organization can be overwhelming. Do you have the right people in place? Do you have the right technology? Do your processes make sense? My clients often ask me: "If I could only do one thing to improve my data management, what should it be?
PROPEL
DECEMBER 2, 2021
Everyone wants a great culture, but not everyone is willing to put in the work to make it happen. Part of the problem, however, is that people don’t really understand what the work of culture really is. As long as we think that “culture” is this amorphous blob of things we don’t know how to do, we’ll avoid it. The truth is, the work of culture is simple and clear.
MemberClicks
NOVEMBER 30, 2021
If you’re like many organizations, you’re consistently looking for ways to enhance your member experience. While some associations rely on hosting networking events or sending free branded swag, you can engage them simply by shining a spotlight on select members. A member spotlight is typically a brief profile you write to highlight the person’s achievements and contributions to the organization.
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