Sat.Jul 16, 2022 - Fri.Jul 22, 2022

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It’s a Matter of Trust: How to Keep Members Believing in You

Higher Logic

The post It’s a Matter of Trust: How to Keep Members Believing in You appeared first on Higher Logic. Our recent guest on the Member Engagement Show podcast, KiKi L’Italien, has thoughts on the value of trust for associations, and how it needs to be cultivated, not just built once. . The post It’s a Matter of Trust: How to Keep Members Believing in You appeared first on Higher Logic.

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Seven tips to survey staff at your association and improve employee engagement

Nimble AMS

Is your association staff satisfied in their current roles? Do they feel overworked or stressed? According to a Community Brands Association Trends Study , 78% of professionals reported higher than average workloads. To address this growing concern, 40% of the professionals surveyed planned to invest in modern technology to streamline work processes through automation. .

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What is Reputation Management?

Association Adviser

Reputation has always mattered. Regardless of the industry, a good or bad reputation can make or break organizations of any size. In decades past, it may have taken months or even years for word to get out about a bad reputation, so there was ample time to deal with it. Today, however, word of an […]. The post What is Reputation Management? appeared first on Association Adviser.

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Nonprofit Bylaws 101: How to Write (and Change!) Bylaws for Your Organization

Wild Apricot

Over the years, your nonprofit is bound to grow and change! Nonprofit bylaws help to remove uncertainty from those changes by starting your nonprofit from a solid foundation. But what are bylaws for a nonprofit in the first place? If you’ve never.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Provide Skills Training to Help Industry Employers and Professionals Succeed in a Changing Workplace

WBT Systems

A constant theme pops up in posts and reports about professional development and the workplace—skills. Upskilling, reskilling, skills gaps, skills training, skills-based credentialing.

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Association Brain Food: 7.22.22

Reid All About it

The weekly list of free educational events and resources for the association community…. Because I’m away next week, I’m not publishing Association Brain Food on Friday, July 29. This edition includes all the free events I could find for the next two weeks. I’ll be back on Friday, August 5. Membership benchmarking. Marketing General Inc. (MGI) released the 14 th edition of their Membership Marketing Benchmarking Report.

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25 Club Management Software Tools That Save Time and Money

Wild Apricot

Small to medium sized clubs — those run by a handful of part-time staff or volunteers — use club management software as an inexpensive way to automate nearly all of their administrative work so they can get back to what’s important:

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6: Explaining Marketing to a Kid

Spark Consulting

Coming in at number 6 in the all-time list of top ten Spark blog posts: Explaining Marketing to a Kid. The original post was inspired by a fun activity the association I was working for at the time created for “take your kid to work” day: a career scavenger hunt. The kids had to find the participating staffers around the building, and each of us had prepared a short activity to help them understand what we did all day.

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The Right Facilitation Skills Make Meetings Meaningful

.orgSource

We’re all challenged for time. If you wonder why members aren’t more engaged with your association, that’s one big reason. There aren’t enough hours in the day. When you want volunteers to serve on a committee or support an initiative, it’s critical to give them a rewarding return on the investment. A skilled facilitator can […]. The post The Right Facilitation Skills Make Meetings Meaningful appeared first on.orgSource.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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6 Reasons to Visit Booth 440 at ASAE Annual

Membersuite

We are very excited to be exhibiting at this year’s ASAE Annual Meeting & Exposition in Nashville, TN! After an unimaginable two years that challenged us in every way, we’re ecstatic to reconnect face-to-face and are proud that our event engagement company, Event Farm , helped make this possible as ASAE’s event safety partner. For any conference first-timers, ASAE Annual is where thousands of association professionals and industry partners gather to exchange time, resources, strategies, sol

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How to enhance free, gated, and paid content in your content marketing model

Nimble AMS

Members want more content. As an association, you have an opportunity to develop thought leadership content, building organization awareness, and credibility , while also meeting your members’ content needs. But how should your association organize the way members and non-members receive your content? . According to the Community Brands 2022 Association Trends Study , there’s currently a disconnect between how members and association professionals perceive content is being personalized. 53% of

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AMG

Summer is here. It’s time to welcome longer days and warmer temperatures. With the heat rising, it’s also time to start thinking about ways to keep your house cool and ready for the long, hot days ahead. Follow these tips on how to stay cool in extreme heat, both before summer hits and in the middle of a hot spell. ???????? ?????? ???????? ???? ??????

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The Association Mashup Episode 6: The First 100 Days as a New CIO

PROPEL

In this episode of the Association Mashup: Conversations at the Intersection of Technology and Culture, Stefanie Keuser, CIO at the American Psychiatric Association, shares her wisdom as a relatively recent hire. We cover how she manages culture from her perspective, the hybrid workplace, her particular interest in cybersecurity, and don’t miss her advice for women technologists in the association.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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[GUEST BLOG] If Everyone Goes Left, Go Right

GrowthZone

by Frank Kenny. There is a real problem in the chamber industry. It’s conformity. Just about every chamber offers networking events, member promotions, business training, member-to-member discounts, etc. This strategy of duplicating what other chambers offer is safe because it doesn’t get you criticized or laughed at. But it doesn’t help your organization stand out.

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Cash—It’s Not As Simple as You Think

Association TRENDS

Is holding significant cash too much of a good thing? With inflation spiking, decision-makers at associations and nonprofits are under pressure to eke out as much return as possible. Explore the best way to size and invest operating reserves. Click here for a link to this podcast episode and transcript today!

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Email Marketing: 3 Ways To Drive Results

CMA Solutions

Imagine walking up to someone’s house unannounced and knocking on the front door. Will they answer or peer through the window and wait for you to go away? Or will they open the door and interact with you? More importantly, will they buy what you’re selling? Welcome to email marketing. It isn’t new and shiny, but it returns $40 for every dollar spent.

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990 Forms: Learn the Differences for Your Nonprofit

Achieve

Between the dozens of responsibilities that crop up within the course of running a nonprofit organization—from cultivating donors to event planning—filing tax returns probably isn’t at the top of your list of priorities. However, organized and accurate accounting is critical to your nonprofit’s operations because it allows you to uphold your tax-exempt status. .

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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AMG’s CEO Paul Mengert leads successful legislative battle to protect community association rights

AMG

New Legislation Protects Homeowner and Condo Associations Rights Imagine no longer being able to collect assessments from property owners to pay for maintenance of a dam. What if your volunteer association board was prohibited from enacting reasonable rules or setting a policy about fencing, setbacks, and architectural changes? Consider the chaos if your community governance documents were suddenly voided.

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The Other Side of Digital Communications – Should You Get Personal?

Multiview

To say that customer service is the core value of an association is an understatement — especially for your vendor and member relationships. According to studies, 96% of consumers see customer service as a priority when to begin or continue doing business with a company. And though trade associations and non-profits don’t have direct customers, they do have members and vendors that are relied on for revenue, sponsorships, volunteers and more.

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Meet the Extraordinary Crew Driving Ngage’s Culture

Ngage Management

Through each of our growth spurts, we assess the needs of our clients and work to ensure that every expansion of our team is strategic and purposeful. As CEO, Tobi Lyon has said Ngage creates positions to attain appropriate talent rather than onboarding employees just to fill a space. The intention behind this is to drive our values and deliver crafted solutions and collaborative support to our client organizations.

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How to avoid the “IT black hole”

Effective Database

How to avoid the "IT black hole" Going all the way back to my days as an association staffer (more than 30 years ago) I've encountered what I call the "IT black hole." The IT black hole is where technology issues go to die. Perhaps you've experienced this.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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A New Look for Beekeeper Group

Beekeeper Group

Beekeeper Group has always been at the leading edge of leveraging technology for grassroots innovations and our new branding reaffirms our commitment. When we started Beekeeper Group in 2010, we were inspired by the new opportunities that digital media provided for citizens to connect with policymakers and amplify their own stories to advocate for the issues they care about.

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3 Customer Retention Hacks

Robert Skrob

How do you hold onto a customer for longer, so they buy from you more often? Click here to find out. Twenty years ago, my marketing mentor, Dan Kennedy, taught me, there are three ways to increase revenue in your business. Generate new customers Increase transaction size Improve customer purchase frequency. Number one, generating new customers is what most businesses.

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