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At ASAE’s 2024 Annual Conference, I had the pleasure of speaking with Carrie Morse, Chief Operating Officer at ERC, on The Association 100 about the ways associations can support a strong, thriving organizational culture. Morse shared ERC’s strategic approach to using data to drive engagement, including employee surveys that help leaders pinpoint what keeps staff motivated and where there’s room for improvement.
In today’s rapidly evolving digital landscape, one of the biggest challenges associations face is ensuring their workforce has the skills necessary to thrive in an age of technology. As artificial intelligence (AI), data analytics, and automation become increasingly integral to operations, upskilling your workforce is no longer a luxury—it’s a necessity.
On The Association 100 podcast , Dr. Cie Armstead, MPA, DBA, administrative director of Diversity, Equity and Inclusion at the American College of Surgeons, discussed reframing the narrative around DEI to focus not just on challenges but also opportunities. Dr. Armstead shared her strategies for advancing DEI initiatives, focusing on the importance for organizational commitment and navigating the complexities of building an inclusive culture.
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
Associations must gather, store, and organize a variety of data points to effectively manage their membership programs. For example, the organization must track members’ personal information, their membership type and status, event attendance, financial data, feedback, and more. To effectively manage this information and securely store members’ sensitive data, associations need a robust CRM system… The post 4 Ways a CRM Product Can Optimize Association Management first appeared on AMR Mana
On The A100 , Dr. Melissa Pergola of the American Society of Radiologic Technologists shares her strategic approach to balancing long-standing legacy with forward-looking innovation. Dr. Pergola discusses the importance of a mission-driven, member-centric focus informing every decision, from advocacy for professional recognition to workforce initiatives addressing talent shortages.
On The A100 , Dr. Melissa Pergola of the American Society of Radiologic Technologists shares her strategic approach to balancing long-standing legacy with forward-looking innovation. Dr. Pergola discusses the importance of a mission-driven, member-centric focus informing every decision, from advocacy for professional recognition to workforce initiatives addressing talent shortages.
Living in an HOA or condo isn’t like living in any old neighborhood. There are rules to follow and meetings to attend, sure, but more than that, there is (hopefully) a sense of ease and camaraderie that comes with being part of a community association. The backbone of that harmonious lifestyle is the HOA’s board of directors. A volunteer-based group of homeowners in the community, these elected individuals put in enormous effort to ensure your neighborhood is well-maintained and operating
Note: I’m re-upping this post “as-is” even though it references an event that took place more than a decade ago because my closing questions may be even more pressing now than they were then. Without a doubt, the best session I attended at #ASAE11 was Joe Gerstandt’s How to Fly Your Freak Flag. Aside from the awesomeness of the topic, Joe’s presentation style fit his message to a T.
Learn how to give your association’s members the valuable career insights they need to make more informed career decisions. The post Help Your Members Advance Their Careers with Career Insights appeared first on YM Careers by Community Brands.
Are you struggling to keep your community members motivated and connected? When I talk to association leaders, I hear about more failed online communities than not. This worries me because online communities are not the only place where we build Community. (Note the use of the capital C. That’s because Community isn’t just any old community—it’s Community with heart.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
The weekly list of free educational events and resources for the association community… “May you experience each day as a sacred gift woven around the heart of wonder.” —John O’Donohue, Eternal Echoes: Celtic Reflections on Our Yearning to Belong Chapter education partnerships. TopClass LMS explains why, instead of competing, associations should partner with their chapters to design and/or deliver online education programs.
On The A100 , Tara Puckey, executive director of the Radio Television Digital News Association, discusses building a thriving remote culture. Puckey discusses intentional strategies like offsite gatherings that keep staff connected and aligned with RTDNA’s mission. She emphasizes that onboarding is more than logistics, incorporating personal touches to help new team members feel connected from day one.
Why Data Should Be the Cornerstone of Your Association’s Strategy Associations that leverage data and research consistently stay relevant and competitive by deepening their understanding of member needs, making informed decisions, and uncovering new revenue opportunities.
Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.
Is your association looking for strategies to improve your decision-making process? Leveraging your data to inform how your organization should approach a situation is a great place to start. Many associations use data-driven decision making to move their missions forward, advance public policy, and enhance advocacy programs. Association management software (AMS) can serve as your organization’s most important tool to help you gather data and inform your decision-making process.
Cvent CONNECT Europe, one of the region’s largest meetings, events and hospitality technology conferences, hosted by Cvent, brought together thousands of industry professionals both in-person in London and online last week for three days of networking, education and hands-on technology training.
In this Association Adviser Podcast episode, Mike Skiados, CEO of the National Association of Professional Insurance Agents, shares powerful insights on engaging members by truly understanding their needs and preferences.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
We recently asked the Blue Avocado community, “What are the key qualities and skills you look for in potential board members?” Here’s a summary of some of the best answers we received: A Deep and Sincere Caring About the Nonprofit’s Mission The most important “quality” in a board member would be a real and heartfelt caring about the mission/goal of the nonprofit they will be involved with.
Did you know? When we look at which states receive the most charitable dollars per capita, Nebraska punches above its weight. That’s one of the findings from Dollars and Change: A Look at Individual and Institutional Giving Across the United States From 2015 to 2022 , a report released in September by Candid, GivingTuesday, and Network for Good. The study analyzes trends by recipient organization size, issue area, and location, as well as economic conditions.
Temporary inflatable event structure specialist, Evolution Dome, is set to return to Event Sustainability Live which will run alongside Event Tech Live (ETL) at ExCeL London on November 20-21, 2024.
If youve ever had an amazing dinner at a restaurant, youll understand how every micro-interaction impacts your impression of the night. When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. And that can ladder up to your growth and revenue. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
With the 2024 Presidential election behind us, the association industry stands on the cusp of potential shifts. Whether it’s policy changes, new challenges, or unexpected opportunities, there’s a lot to consider about what this could mean for associations like yours. We’re calling on you —our Association Chat community—to share your insights. What impact do you see?
AI is no longer just a buzzword—it’s become a cornerstone of every modern business process. The 2024 AI Index Report shows rapid advancements in AI technology. Benchmarks created to assess the performance of AI tools compared with humans on tasks such as image classification, visual reasoning, and English understanding show the gaps narrowing. As of May 2024, the MMMU benchmark , which evaluates responses to college-level questions, scored GPT-4o at 60%, compared with an 83% human average.
Our workplaces have evolved beyond offices and cubicle farms to incorporate an array of design features: couches, islands, collaboration spaces, and more. These workplace design changes, and employees desire for greater flexibility, are spurring organizations to investigate workplace model changes. This guide to workplace models outlines models and key considerations to consider when developing your workplace and workforce model strategy.
The AuSAE Conference & Exhibition (ACE) 2024 is a two-day event for association executives, leaders, and industry experts in Australia and New Zealand. This years theme, Your People, Your Place!, focuses on fostering connections, sharing knowledge, and exploring all things impacting associations and the not-for-profit sector. Held over two days at the Adelaide Convention Centre, you’ll have the opportunity to connect with your peers in person, listen to inspiring keynote speakers, part
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
The latest ICE Annual Benchmarking Research Report, produced in collaboration with Cvent, has revealed concerning trends amongst corporate event professionals regarding the adoption of sustainable event practices. A mixture of knowledge, cost and time, all taking their toll on organisers.
Your nonprofit’s mission may be the first thing to catch a donor’s eye, but it’s the experience you offer that not only converts them into a donor but keeps them coming back. In a landscape where charitable giving is declining and attention spans are shrinking, standing out isn’t just about what your nonprofit stands for. It’s about how it makes donors feel.
You have a fantastic idea for an event to support your nonprofit. But, to make that idea come to life, you need to track countless moving parts, pay attention to a wide range of details, and coordinate with a growing team to make sure that everything is properly managed. Fortunately, nonprofit event management software offers you the capabilities you need to make your event a reality.
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