Sat.Jan 04, 2020 - Fri.Jan 10, 2020

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12 Ways to Make the Most Out of Your New Member Orientation

Wild Apricot

New member orientation doesn’t have to be boring. With these orientation tips and activities, your organization can welcome new members smoothly and easily, inspiring member engagement and retaining them longer.

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3 Ways Associations Can Deliver Value to Members at Events

Blue Sky eLearn

If you’re considering hosting an event or conference for your association, it’s critical that you plan for a few key elements to drive value to your members: Education. Engagement . Experience. Explore this guide to learn how your association can increase the value it provides to members through events. Let’s dive in! Education. Applying adult learning principles, ultimately helping attendees turn learning into action, is key for a successful association event or conference. .

eBook 191
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Association Brain Food Weekly: 1.10.20

Reid All About it

The weekly list of free educational events and resources for the association community… As many in my family can tell you, I’m not always good at noticing someone’s sent me a text, so I’m not in need of a digital detox. But if you are, or even if you’re not, you might like this story about a professor who asked his students to try an experiment: turn in their cell phones for nine days and write about living without them.

LMS 243
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2020: The Year of Variety and Personalization for Your Learners

YourMembership

Start off the new year with implementing a personalized learning program, complete with a variety of educational opportunities for your members. Contrary to popular belief: One size does not always fit all. At some point, people want variety – they crave it. This can be said for pretty much everything in life, including what foods. The post 2020: The Year of Variety and Personalization for Your Learners appeared first on YourMembership.

Education 195
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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How to Make Your Nonprofit Facebook Page Great in Under Five Hours

Wild Apricot

Ready to join the world of Facebook for nonprofits? Here's a step-by-step guide to setting up, managing and making the most of a Facebook page for your nonprofit, club or association.

How To 356

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What Association Learning Professionals Read in 2019 & Plan to Do in 2020

WBT Systems

What Association Learning Professionals Read in 2019 & Plan to Do in 2020. Read more about What Association Learning Professionals Read in 2019 & Plan to Do in 2020.

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How To Leverage Marketing For Your Career Center Brand

YourMembership

Your brand is what sets you apart from your competitors, but are you leveraging all your resources to drive career center traffic? Recent research shows that members primarily join associations for career growth opportunities. And as leaders, you are responsible for meeting these expectations while increasing revenue for your organization, and at YM Careers we.

Marketing 195
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Ending Missed Opportunites

Golden's Rules for Association

We are a product of history. None of the inequities, whether trivial or profound, at work in our lives came about overnight. Small injustices compounded over time and became institutionalized and even sublimated into our unconscious collective and individual biases.

Products 130
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New-Member Onboarding: It’s Okay to Make Program Changes

GrowthZone

An association’s member onboarding program is the ideal litmus test for gauging success in member engagement. Many say o nboarding is the foundation on which member engagement is built. The key to building a successful foundation is to regularly evaluate what is (and isn’t) working and make adjustments based on the evaluation. Quick tips for gauging onboarding success: ASK FOR FEEDBACK.

Analysis 120
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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Professional Development for Millennials (and Everyone Else Too)

Association Adviser

5 ways to invest in millennials and their professional development so they are more likely to be engaged in their jobs and loyal to your company or association. The post Professional Development for Millennials (and Everyone Else Too) appeared first on Association Adviser.

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Are You Happier When You Visit a Post Office?

Smooth The Path

My family moved to a new town a year ago. Right away, I noticed something different about my local post office. I love going there. Does that statement sound odd to you? In my experience, post offices are, mostly average. Staff members are efficient. I can count on my mail being delivered roughly every day around the same time. The facilities are clean and well lit.

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Should Your Next Conference Have a Plant-Based Menu?

Associations Now

This year’s Golden Globes served an entirely plant-based menu for the first time. With more of your attendees going meatless and looking for meetings to have a smaller environmental footprint, should your conference menu be plant-based too? You may have tuned in to the Golden Globes last Sunday night to find out if your favorite movie or TV show won , to see what the stars were wearing, or to check out who gave the funniest (or most long-winded) acceptance speech.

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[CAE CREDIT] Amanda Kaiser Webinar – THIS Thursday, 1/9

GrowthZone

FREE CAE Course! Join GrowthZone for a live presentation with membership-expert, Amanda Kaiser. Key insights and stories will bring you right into the middle of the member experience. Amanda will educate attendees about: How members from small to large organizations become engaged. The specific value members need, based on their membership-stage. How members articulate the barriers to engagement.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Setting Chapters Up for Change

Mariner Management

For many the new year brings new resolutions most of which are about change. While we focus on the need to change, we sometimes skip over setting ourselves up for change. This can be doubly so when we look at change in our associations and in our chapters. This is perhaps why Gene Hammett’s blog post caught my eye. In his post, he promised change could come without making new year resolutions.

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We Urgently Need Time for Introspection

Smooth The Path

Now that we have had a holiday break and time to rejuvenate, it is time to dive into 2020. Right? Hold on! We need a bit more time before leaping into the fray. The new year is an excellent time for some introspection and big-picture thinking to help ensure that your organization finishes this year heading in the right direction. Take some time and ask yourself these questions: What are the best things that happened in the organization in 2019?

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A Big Leadership Goal: Keep It Simple

Associations Now

Big ambitions are great for your association, but there’s value in stepping back and making sure everybody’s included in your strategy conversations. If you’ve started the new year eager to tackle that big to-do list full of strategic goals and moonshot ideas, that’s to your credit. But is the attitude you’re bringing to that list going to encourage everybody around you to come along for the ride?

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7 tips for getting the most out of an RFP for your next AMS

Nimble AMS

Best practices say that when you’re ready to find a new association management software (AMS) system, you should issue a request for proposal (RFP). Read on for tips to ensure your RFP drives accurate proposals and helps you find the right AMS for your organization. When you’re ready to move to a new AMS system , you’ll likely issue a request for proposal (RFP).

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Why every staffer should be involved in cybersecurity

Association Success

When we walk out the front door, we lock it behind us. We double-check that our car keys are in our pockets, and we have our kids text us when they get to their friend’s house. . We do all these things because we’re concerned about our safety. Those checks, double-checks and procedures we have in place with our friends and family are ingrained in us as surely as brushing our teeth in the morning or taking the trash out.

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Digitization Is Not Digital Transformation

Delcor

For the past twenty years or so, almost every association that is still in existence today has been focused on digitizing their businesses. Digital technology has fundamentally altered customer expectations and some of the associations that neglected to take the necessary steps to digitize their business have disappeared. However, as Jeanne Ross, an expert in digital transformation from MIT, has emphasized, digitization is not the same as digital transformation.

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What Star Wars Can Teach You About Talent Management

Associations Now

A series doesn’t become the juggernaut Star Wars has without having universal themes that resonate on many levels. One expert highlights the key lessons association execs can learn about effective work environments from the film series. With the latest Star Wars film sitting atop the box office last weekend, it’s easy to think of the nine-film series as simply riveting entertainment.

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5 New Year’s Rituals for Nonprofit Professionals to Build Personal Resilience

Beth Kanter

Rituals are intentional small, tangible acts done routinely and carry meaning. Our family has several New Year’s rituals, including a nature hike. This year we hiked by Pacific Ocean near Moss Bay.(Pictured above). Rituals can also be used by professionals to boost personal productivity because rituals capitalize on our brains’ ability to direct our behavior on autopilot, allowing us to reach our goals even when we are distracted or preoccupied with other things.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Why you need your own board of directors

Association Success

Both Marice Fernando and Amy Thomasson have both participated in formal mentorship programs and found their own mentors by forming relationships with key figures in their professional lives. . But they’ve also found another path to developing those relationships and advisers for their work, and that’s by forming their own boards of directors. . While many of us are familiar with the phrase when it comes to managing associations and nonprofits, it may not seem like one that makes immediate sense

Review 91
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Year in Review: Our Top Posts of 2019

Membersuite

Every year, we like to see which posts were most popular with our readers and what that might tell us about the needs and interests of association and membership organization professionals. ICYMI, here’s our eight most popular blogs of 2019.

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Membership Hack: Easier Transitions for Student Members

Associations Now

Students can get lost in the membership shuffle, especially as they move from school into careers. Here’s how the Society for Personality and Social Psychology retains young members during that transition. How to hack it? Many associations struggle to retain students after they graduate from school. At the Society for Personality and Social Psychology, one contributing factor was surprisingly mundane.

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The Member is Always Right

SOS Association

By Anna Jovel. SOS Account Executive. About Anna. I spent eight years in the wonderful world of restaurant customer service. It is a faced paced, demanding, ever changing environment. However, between each restaurant, each new position, and each new management turnover, one thing remained the same: the customer is always right. Now, I know what you’re thinking, “What?

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Yep, even your IT manager can make cybersecurity mistakes

Association Success

Let’s get one thing out of the way quickly: Ray Arambula does not consider this story his most perfect, shining moment. But what it does represent instead is a perfect example of how cybersecurity requires every single person in an organization to know that mistakes do happen, and we’re all responsible for what happens when they do. . Arambula, who now serves as the director of information technology for the American Association of Respiratory Care , was working at the American Society for Radio

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Make Email an Event Marketing a Priority in 2020: 3 Tips

Eplys

The following blog post was originally published on 1/9/19, but updated on 1/8/20 for added value. Email is a powerful tool! It goes directly to your audience, is easy to consume, and inspires immediate action. That said, there are a few things you can (and should!) do to stand out from the pack.

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Daily Buzz: A Leap in Nonprofit Email Open Rates

Associations Now

A 2019 Campaign Monitor report reveals the latest email marketing trends. Also: AARP uses VR to promote social interaction. In a year when worldwide email open rates decreased, nonprofits bucked the trend. According to Forbes , a report by the email marketing software provider Campaign Monitor revealed that nonprofit email open rates rose by almost 5 percent in 2019, jumping to 25.2 percent.