Sat.Oct 16, 2021 - Fri.Oct 22, 2021

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Your Association’s Education Programs Can Provide What the Remote Workplace Lacks

WBT Systems

The workplace is unsettling for many people right now. Organizations have the technology and processes for remote and hybrid work in place, but many overlooked necessary changes to their culture.

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Fall Fundraising Ideas For Nonprofits In 2021

Wild Apricot

This is a guest blog post by Vish Vass , Senior Vice President and Managing Director at GiveCentral. Fall is here! Changing leaves and cooler weather means it’s time to prepare for the thick of fall fundraising. For many, this is the time to.

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How to Get Actionable Data From Surveys – 11/3/21

Association Analytics

The post How to Get Actionable Data From Surveys – 11/3/21 appeared first on Association Analytics.

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Education Strategy: Moving Forward with Intention

Aaron Wolowiec

As we approach the close of 2021, this is an ideal time to focus our intentionality on how we approach our slate of educational programming and how we want to move forward into 2022. But in a time when we have gotten used to reacting to what’s thrown at us, how can we approach our menu of programs, products, and services with strategic rather than reactive thinking?

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Association Brain Food Weekly: 10.22.21

Reid All About it

The weekly list of free educational events and resources for the association community…. So excited! I registered yesterday for ASAE TEC , my first in-person conference since forever. Early bird ends Wednesday so chop chop. I hope to see many of you there. Yippee! Remote work shortcomings. I understand why people love working from home since I’ve been doing it for more than a decade, but I also see how it can cause issues if your organization doesn’t overcome the common culture and management ch

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How to Get Actionable Data From Surveys

Association Analytics

The post How to Get Actionable Data From Surveys appeared first on Association Analytics.

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Digital Resiliency: The Crucial Tech Trend Driving?HOA Market?Growth?

AvidXchange: Association Management

Community Association Management (CAM) companies are adjusting to new market conditions as the world navigates a global pandemic. They’re grappling with broad and complex remote working situations, more contactless business transactions, outdated technology infrastructures and budget cuts. They realize the need to think and act strategically but may not fully understand how investing in new digital technologies such as automation, cloud computing and data analytics can help ensure their b

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Why Standards Matter

Virtual

In this episode, Andy welcomes Mauro Lance, Virtual Inc.'s Chief Financial Officer and Mike McCamon a Senior Consultant with Virtual Inc. This podcast discusses all things standards, from why standards matter, what works well and how groups have evolved. In this episode, Andy welcomes Mauro Lance, Virtual Inc.'s Chief Financial Officer and Mike McCamon a Senior Consultant with Virtual Inc.

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ASAE Demo Days October Preview

Nimble AMS

ASAE Demo Days is the perfect opportunity to learn about select products and services for associations. . See how you can arm your team with the tech they need to win everyday. A recent association trends study by Community Brands shows that only half of association professionals feel their organization is technologically prepared for the future.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Are you a good listener?

AssociationChat

Are you a good listener? According to some research*, it is likely you believe you are a better listener than you actually are! In fact, 96 percent of those asked believe they are good listeners according to Accenture. But a Scientific American article states, “… studies show that people wildly overestimate how good they are at listening.”. So, what do you think?

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Task delegation: How committees benefit association operations

Ungrated

Contributed by Tori E. Perano, CMCA, AMS. Committees are the backbone of many successful community associations. When managed correctly, they provide an important voice and opportunity to contribute to residents, create a conduit to leadership positions , and benefit association operations by tackling short- and long-term tasks. To establish a committee, board members first must look for any guidelines contained in the governing documents that outline the details of each committee, such as the n

Committee 101
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Why Standards Matter

Virtual

In this episode, Andy welcomes Mauro Lance, Virtual Inc.'s Chief Financial Officer and Mike McCamon a Senior Consultant with Virtual Inc. This podcast discusses all things standards, from why standards matter, what works well and how groups have evolved. In this episode, Andy welcomes Mauro Lance, Virtual Inc.'s Chief Financial Officer and Mike McCamon a Senior Consultant with Virtual Inc.

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3 member mistakes and how your association can avoid them

Nimble AMS

To deliver a great member experience, you must keep mistakes to a minimum. . Here are some common mistakes and how to avoid them using a modern association management software (AMS) system. 1. Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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We Could Not Be More Proud!

Velvet Chainsaw

Dear Friends, We are so excited to announce that Dave Lutz, our illustrious managing director, has been named an inductee to the 2021 Events Industry Council Hall of Leaders. It is the event industry’s most prestigious award, which acknowledges a lifetime of pioneering and meaningful work! Please join us in congratulating Dave, and if your schedule allows, in-person at a celebration of Dave and his esteemed fellow inductees, and other winners of the EIC Global Awards, just before IMEX America, o

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Crush Your Membership and Revenue Goals with Artificial Intelligence!

ReviewMyAMS

Guest post by Salesforce Simple Ways to Keep Members Happy and Increase Revenue Lapsed memberships are not something you want to see. But membership retention is a challenge for many associations. The question is: How will your organization address it? The ideal approach is a proactive one. It’s not about waiting until members are already gone to try to win them back.

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How to Convince Leadership That a Flexible Work Model Is Best

Achurch

In March 2020, 85% of associations said their staff primarily worked onsite. A year later, only 8% of these associations plan to return to their traditional office setting. This is just one of the dramatic changes revealed by the State of Association Workplaces Post-Pandemic Survey from Achurch Consulting and Association TRENDS. Most associations are now adopting a hybrid or remote work model.

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Watch for Naming to See Trends Unfold

Smooth The Path

The Lolcats website has turned into a community. For over a decade, volunteer creators have made and still make memes for participants to read, enjoy, vote on, and pass around. Interestingly the creators and readers developed a language, acronyms, and even spelling unique to the community. Communities do this often. Early on, you see people kick around ideas until a majority seems to agree on which is the best, most descriptive (or, in the case of Lolcats, the funniest word or phrase.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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TechTalk - Technology Ecosystems Part 2

Delcor

Loretta hosts a great panel of guests for Part Two of our series on technology ecosystems. Co-hosted by DelCor's Gretchen Steenstra, the TechTalk includes Mark Moen ( ASCP ), Marc Bernstein ( ASA ), Tori Miller Liu ( ASHA ), and Mark Sotichek ( NCACPA ). View TechTalk here: View additional TechTalks | Subscribe to our YouTube channel.

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3 Steps for Creating a Winning Digital Transformation Strategy

ReviewMyAMS

Guest post by Advanced Solutions International (ASI) For associations that were prepared, the COVID-19 pandemic offered an unexpected opportunity. Those with the right tools in place rapidly reached a turning point that’s been called “digital transformation.” But what does digital transformation really mean for associations? It’s all about the integration of digital technology into every facet of your.

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The State of Virtual Conferences 2021 – Webinar Recording

Leading Learning

Below you will find links to the recording and slides for “ The State of Virtual Conferences 2021 ” Webinar. We are grateful to Digitell for sponsoring the Webinar so that we could offer it free of charge to you. Webinar Recording, Slides, and More. Slides (PDF) The Virtual Conferences Report 2021 (Web page). Resource Links. The following resource links were shared or mentioned shared during the Webinar—or we’ve added them here because you might find them useful.

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Make Some Time for Normalizing

Smooth The Path

When something is new, we are our only point of reference. So we wonder… is that new freckle normal? Is my new boss always unreasonable? Are the problems that my staff deal with normal? Was that conversation odd, or am I just being weird? Is this new project possible to do within budget and by the due date? One of the most significant benefits of networking is normalizing.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Statement On Protecting Americans From Dangerous Algorithms Act

InternetAssociation

IA President and CEO K. Dane Snowden issued the following statement in response to the introduction of the Protecting Americans from Dangerous Algorithms Act: “The internet industry shares the goal of a safe experience for all internet users. Smarter algorithms are the solution. With the amount of content posted to the internet in a day measuring in the billions, algorithms are the most efficient way to cast a wide net and they are the fastest way to keep up with the ever evolving methods of bad

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Top Marketing Trends to Try in 2022

ReviewMyAMS

Guest post by Christine Bergeron, Marketing Coordinator, Community Brands Are you ready to hit the “mark” with your marketing in 2022? This time of year is always about reflecting where we were and figuring out where we want to go. So, without further ado, let’s dig into the top marketing trends to try in 2022. Events in 2022 Events in 2022 is a huge topic as the landscape for events continues to change.

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“Working with you is like going to therapy.”

Effective Database

"Working with you is like going to therapy." I was working with a client last week and at the end of our conversation she said "Working with you is like going to therapy!" (This is not the first time I've heard this from a client.) What she meant is that she did a lot of … “Working with you is like going to therapy.

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4 ways to moderate and have the right people in your community

Disciple Media

You’ve built your community and new members are rolling in (woohoo!) but sometimes lots of people don’t necessarily mean they’re the right people. That’s where moderation comes into play. As a community manager, it’s your job to be the first line of defense in making sure all your community members are aligned with the type of community space you want to create.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Internet Association Promotes John Olsen to Senior Vice President, State Government Affairs

InternetAssociation

“Our dynamic State Government Affairs team is a critical component of IA’s mission to foster innovation, promote economic growth, and empower people through the free and open internet. John’s proven track record of success and strategic thinking has earned him this promotion.” SNOWDEN. Washington, DC – Internet Association today announced that John Olsen has been promoted to the position of Senior Vice President, State Government Affairs.

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Top 12 CRMs for Associations & Membership Organizations

MemberClicks

Names, contact information, interests, renewal date, payment history, registrations.these represent just a slice of the member data that associations and other membership organizations need to track and organize. To simplify this process, many turn to software solutions to centralize the information. But with several options available, it can be overwhelming to review and select which is the best CRM for your membership organization.

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Statement On Multilateral Compromise To Remove Digital Services Taxes

InternetAssociation

Washington, DC – Today, IA President and CEO K. Dane Snowden released the following statement in response to the multilateral taxation agreement between the United States, Austria, France, Italy, Spain, and the United Kingdom — an agreement which focuses on transitioning from discriminatory digital services taxes (DSTs) to a pragmatic taxation framework: “Internet Association welcomes today’s announcement that the United States, Austria, France, Italy, Spain, and the United Kingdom have re