YourMembership

FEBRUARY 21, 2020

Your online career center is a valuable benefit for your members. It’s the go-to destination for members seeking career development opportunities. It connects them with top jobs and employers within your industry. It helps you support members through all stages of their careers. So, it’s safe to say that your career center’s work is never. The post How to Utilize a Career Center for Your Member Needs appeared first on YourMembership.

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Smooth The Path

FEBRUARY 20, 2020

Have you ever had someone say something that did not mesh with your perception? Maybe the comment was so jolting it stopped you in your tracks. Perhaps the statement created a little fissure that allowed self-doubt to creep in. Or maybe you placed a scrap of mental Kevlar between you and the idea. Who is right? You or them? Association professionals get feedback all the time.

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Associations Now

FEBRUARY 19, 2020

Numerous events big and small have had to change their schedules or even cancel in response to lingering concerns about the Wuhan coronavirus. The disease led to the recent cancellation of Mobile World Congress, among others. While the decision to cancel Mobile World Congress for reasons related to the spread of the Wuhan coronavirus, now known as COVID-19, dominated industry headlines last week, that massive global event isn’t the only one affected by the spread of the disease.

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YourMembership

FEBRUARY 18, 2020

Failure to renew doesn’t have to be the end of the story. There’s always an opportunity to get lost members to return. Read on to find out how. The post 4 steps to take to bring back your lapsed members appeared first on YourMembership.

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Email Marketing Marketing 359

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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

Member Engagement

WBT Systems

FEBRUARY 17, 2020

How to Keep Your Association Out of Technical Debt. Read more about How to Keep Your Association Out of Technical Debt.

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How To 418

Higher Logic

FEBRUARY 21, 2020

The hard truth: Your digital customer experience may be disjointed. Forrester Research writes, “Digital experience delivery is a business-critical obligation.”. For many companies today, especially B2B or SaaS companies, the digital customer experience is the customer experience. Your customers likely interact with you almost entirely online (as they do things like submit support tickets, tag your business profiles on social media, or visit your website), making evaluating your customers’ digita

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YourMembership

FEBRUARY 20, 2020

It’s not unusual for small associations to manage member data with spreadsheets and multiple systems when they’re just getting started. But as your organization grows, it’s time to move to association management software (AMS) built for associations at your stage of growth. Many small associations are moving to YourMembership AMS to handle all aspects of.

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Association Success

FEBRUARY 19, 2020

Since its Aug. 12, 2019, debut, the Popeye’s fried chicken sandwich has been quite the craze. This frenzy was no accident: GUT , Popeyes’ Louisiana Kitchen’s marketing agency, implemented some seriously effective strategy with impeccable timing and grace over the past six months. . In deconstructing a strategy utilized by a fast food chain to create hype around their sandwich, we gain a deeper insight into how we can push the boundaries and limitations within our own organizations. .

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Wild Apricot

FEBRUARY 21, 2020

If you manage an association, you know how important it is to stay on top of trends in your sector. Here are some key areas to focus on in 2020.

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Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

Member Experience

Association Adviser

FEBRUARY 18, 2020

It’s time for mission-focused organizations to really invest in their content. That means figuring out your content squad's structure & hiring strategically. The post Who Should Be on Your Content Squad? appeared first on Association Adviser.

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Smooth The Path

FEBRUARY 18, 2020

Are you wondering if your members are engaged? One of the traits of engaged members is they can tell stories about how your association helped them. They tell stories like: I remember the first opening session I ever attended. There was a panel taking about an issue near and dear to my heart. Suddenly I realized I wasn’t alone, I was surrounded by 500 professionals just like me. and, Walking into the first conference, I felt nervous jitters.

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Associations Now

FEBRUARY 17, 2020

The best ideas don’t always crop up at a convenient time for your annual budget, but your association should have a plan for when a vendor comes up with an innovation so game-changing that you need it now. That’s a lesson the fast-food industry is learning at the moment. Even if you’re not a fast-food connoisseur, you probably know that these chains rely on lots of machines.

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Wild Apricot

FEBRUARY 20, 2020

If your nonprofit needs a website, Wordpress might be a great option. This guide will cover everything you need to know and help you make a decision about using Wordpress.

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Organization 332

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education

Association Adviser

FEBRUARY 20, 2020

Quality photos from your association's conference or event have many uses year-round. Here's how to take great event photos yourself. The post Picture Perfect: Tips for Taking Great Event Photos appeared first on Association Adviser.

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Idea Architects

FEBRUARY 21, 2020

Who are you? This is another critical question to answer for one simple reason. People are more likely to trust you when they have a sense of your character … your beliefs and values. After defining your work (your WHY) , it is important to clarify the values (your HOW) that will guide your efforts. These are the ones you want others to associate with you and your work.

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Associations Now

FEBRUARY 21, 2020

The state’s Department of Revenue recently issued a ruling saying that membership fees to join a professional association are taxable if members receive tangible personal property in exchange for their dues payment. ASAE and other associations are concerned about the precedent this tax would set. The Pennsylvania Department of Revenue (DOR) issued a sales and use tax ruling Jan. 31 clarifying that membership fees to join a professional association are taxable if the member receives tangible pers

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Nimble AMS

FEBRUARY 19, 2020

Using Nimble AMS, associations are beginning to use AI to tackle common challenges. Here’s a real-life example. It’s a good bet that you’ve heard of artificial intelligence (AI). It’s technology that mimics human “thinking” using complex algorithms. Companies like Netflix and Amazon have set the standard for AI, using it to connect with consumers and provide the highly personalized experiences that we’ve all come to expect.

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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Membersuite

FEBRUARY 17, 2020

Meet Tom Shima, a Senior Sales Executive and association management software sales veteran that enjoys CrossFit, and as of recently, finding good shows to watch on Netflix. Learn more about Tom in this month's Employee Spotlight.

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Idea Architects

FEBRUARY 21, 2020

Note: Every Friday from now through the end of 2020 I will offer a post about effective program design and facilitation drawn from the workshops I often lead on these topics. You can inquire here about a customized session for your organization. Who are you? This is another critical question to answer for one simple reason. People are more likely to trust you when they have a sense of your character … your beliefs and values.

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Associations Now

FEBRUARY 20, 2020

It has been 20 years since the U.S. Green Building Council introduced its Leadership in Energy and Environmental Design standards. With the world facing a climate emergency, the evolving standards help new and existing buildings keep their carbon footprints low. 100 Years of the Power of A As part of its centennial celebration this year, ASAE is highlighting the impact that associations made at pivotal moments in the past century, including the introduction of the U.S.

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Delcor

FEBRUARY 19, 2020

If you’re on the hunt for a new management system—AMS, LMS, FMS, CMS etcetera—you’ll like this conversation between DelCor president Dave Coriale and strategic consultant Gretchen Steenstra. Gretchen has helped many of DelCor’s association and nonprofit clients with technology selection projects. In a recent episode of our podcast, Reboot IT , Gretchen shared what you need to know before embarking on the AMS selection process.

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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

eBook

Mariner Management

FEBRUARY 20, 2020

Part of our ongoing webinar series in partnership with Billhighway. Chapter membership takes on a significant value in an increasingly online world. Members seek face-to-face opportunities to connect, learn, volunteer, and socialize with their peers, mentors, and clients. Once upon a time, chapters were taken for granted, but many association leaders now have questions like. – How does our chapter program compare to those of other associations?

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AMG

FEBRUARY 21, 2020

What To Do When You Have Problem NeighborsThere’s nothing worse than problem neighbors. After long days at work, we just want to come home and relax; when our neighbors disturb our peace it can be especially challenging. Before you hire a lawyer or list your house for sale, there are a few strategies you can employ to make things better. •Get to Know Them Better –Take an interest in the neighbor and try to understand the issues from their end.

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Associations Now

FEBRUARY 18, 2020

Your website’s “about us” page can say a lot or very little about your organization. Go beyond bland descriptions and a staff list to make this page more engaging, a place where members can build connections with your team and your community. There are so many ways for people to make connections in the digital world—maybe you click “connect” on LinkedIn or “follow” on Twitter—but there’s also a tried-and-true website page that almost every business and brand in the world uses to connect with cus

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Effective Database

FEBRUARY 17, 2020

Over the course of my 20 years of consulting to associations, I’ve run into several situations where the association is moving from a completely custom system (often designed by someone on staff) to an off-the-shelf (OTS) system. ( I’ve written before why associations should not build custom systems , but it happens!) While I wholeheartedly support moving to an off-the-shelf system, moving from a custom environment to an OTS system creates additional challenges as compared to moving from one OTS

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Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Expo Logic

FEBRUARY 18, 2020

The Event Tech Group launches new, comprehensive website encompassing the integrated suite of event management solutions. The Event Tech Group by Community Brands, a global event management software and service provider, announces the launch of their new, comprehensive website, eventtechsoftware.com. This new website encompasses the entire suite of solutions for end-to-end event management from the Event Tech Group, allowing visitors to learn more about each offering and product.

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Reid All About it

FEBRUARY 21, 2020

The weekly list of free educational events and resources for the association community… You don’t hear much about technical debt in the association community. The first time I heard about the concept was from Matrix Group—they did a session at ASAE TEC followed by a webinar. This week, WBT Systems provides a primer on technical debt, its causes and implications, and ways you can prevent your association from falling into technical debt.

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Associations Now

FEBRUARY 19, 2020

Hotel rooms are safer today thanks to a new law that ensures guests have immediate access to 911 in an emergency. Associations played an important role in shaping Kari’s Law after a high-profile tragedy. Seven years ago, a tragic incident in a hotel room mobilized the hospitality industry to change the way that its phone systems work. In 2013, Kari Hunt Dunn, a Texas mother of three, died after she was attacked by her estranged husband during a arranged visit in a hotel room.

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