Sat.Dec 31, 2022 - Fri.Jan 06, 2023

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The Ultimate Guide to Community Management (2023)

Raklet

Community management has become more and more important with the increasing use of social media and the rate of forming. The post The Ultimate Guide to Community Management (2023) appeared first on Raklet - Membership Management Software.

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The Real Reason Members Lean Out

Elevating Engagement

Erika sat at her desk with a mug of steaming coffee and popped her email open. Since she joined the association three weeks ago, she’d been scanning the daily digests that chronicled activity in the online forum. Sometimes the topics were interesting, and occasionally, an idea caught her eye that she could use immediately. Today was one of those days.

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New Years Rituals for Nonprofit Professionals: 2023

Beth Kanter

Leaving for my first in-person event in 2022 after two years of pandemic shut down. Rituals are intentional small, tangible acts done routinely and carry meaning. Our family has several New Year’s rituals, including a nature hike. Unfortunately, the atmospheric river dumping a lot of much needed rain prevented us from enjoying a hike. Rituals can also be used by professionals to boost personal productivity because rituals capitalize on our brains’ ability to direct our behavior on autopilot, al

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Culture Assessment versus Engagement Survey

PROPEL

Employee engagement surveys are about satisfaction. They have questions like, do you like coming to work every day, are you optimistic about the future of this company, are you satisified with the benefits package, do you have confidence in the leadership, etc. The goal is always to get high scores. Your results will be delivered usually with a green-yellow-red scale, and lots of green means you.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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What Is ADPPA And How Could It Affect Associations?

Multiview

On July 20, 2022, the House Energy and Commerce Committee (E&C) approved the proposed American Data Privacy and Protection Act (ADPPA) by a 53-2 margin. In a two-decade effort to develop a national security and digital privacy framework, ADPPA represents a huge step forward by Congress to create new protections for all Americans. This is especially true as it comes at a time when five out of the fifty United States (California, Colorado, Connecticut, Utah, and Virginia) have their own data p

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The Top Books for Community Managers in 2023

Higher Logic

The post The Top Books for Community Managers in 2023 appeared first on Higher Logic. In the name of a fresh start this year, Carrie Melissa Jones highlights seven of her top recommended reads for community builders from 2022. The post The Top Books for Community Managers in 2023 appeared first on Higher Logic.

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2022: A Year of Investment in Our Association Community

Association Analytics

As we head into 2023 with excitement and enthusiasm, we reflect back fondly on 2022 as a year of important and successful investments from Association Analytics (A2) to the association community covering everything from analytics webinars, industry partnerships, evolving product features, great employees and significant focus on customer success. Sharing Our Love of Data.

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5 Facilitated Conversations You Can’t Afford to Put Off in 2023

Aaron Wolowiec

As Aaron returned to a regular work schedule this week, it occurred to him that now’s the time to both reflect on our current level of facilitation knowledge and confidence, as well as take stock in those important conversations we need to have before we get too far into the minutia of the day-to-day meetings and tasks that are almost inevitably creeping into our calendars.

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How To Create an Effective Donor Stewardship Program in 8 Simple Steps

Wild Apricot

The post How To Create an Effective Donor Stewardship Program in 8 Simple Steps appeared first on WildApricot.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Association Brain Food: 1.6.23

Reid All About it

The weekly list of free educational events and resources for the association community…. Non-dues revenue. After attending the RevUp Summit hosted by the Professionals for Association Revenue, WBT Systems says one lesson from the painful past few years is the need to diversify revenue. Associations must address their renewed reliance on in-person events.

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How Associations Can Avoid Assumptions to Better Serve Their Members

Higher Logic

The post How Associations Can Avoid Assumptions to Better Serve Their Members appeared first on Higher Logic. Many associations understand they exist to serve the needs of their members, but the concept of servant leadership goes beyond that. . The post How Associations Can Avoid Assumptions to Better Serve Their Members appeared first on Higher Logic.

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First Impressions are Memorable

Elevating Engagement

The fortress doors swung closed in front of us, and two French colonial soldiers with silly/stern expressions barred our path. “Who goes there?” called out one. I was six years old when my parents took me to Nova Scotia. I remember only bits and pieces of that week-long trip, and only from the day we went to Louisbourg. The Fortress of Louisbourg is a Canadian National Historic Site and reenactment museum depicting a heavily walled and fortified town from the early to mid-1700s.

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7 Top Association Trends for 2023 + Free Ebook!

Wild Apricot

The post 7 Top Association Trends for 2023 + Free Ebook! appeared first on WildApricot.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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5 New Years Resolutions for HOA Managers

AMG

As the New Year begins, HOA managers and boards should start thinking about what 2023 has in store. Here are some important resolutions that are essential for a well running homeowners association. 1. Recruit Board Members Each HOA manager needs to focus on recruiting and finding people who are interested in community affairs. One way to approach them is with an invitation to join an HOA board.

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Association Mashup Episode 8: Association Boards and Technological Harm

PROPEL

In this episode, we dig deep with association provocateur and futurist Jeff De Cagna into one of his six tough questions for boards: “When it comes to the expanding embrace of technology in both their associations and the broader world, …boards face a fundamental dilemma: technology will be at the core of their organizations’ pursuit of long-term thrivability even as it remains an ongoing source.

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Top 5 blogs of 2022: Lessons to take into the new year 

Achurch

Top 5 blogs of 2022: Lessons to take into the new year . We’re a few days into 2023. Already many of us are trying to keep pace with the “new goals” that come with a fresh slate of 365 days waiting to be written. Before we dive full force into the new, we’ve looked back at our 2022 blogs to see what rose to the top. The most sought out topics ranged from selecting a workplace model to understanding how to connect better in a remote workplace.

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6 Event Marketing Best Practices to Grow Your Show

Association Adviser

Since events are a significant contributor to associations for generating and maintaining memberships and non-dues revenue, it’s important to consistently offer enticing and exciting events for your members and industry. Whether your association’s event goals are building community, promoting the association, educating members and the general public or connecting with industry organizations, it’s mission-critical to work toward boosting attendance.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Moving Membership Software Systems? Watch Out for These 4 Hurdles

Aptify

Is implementing new software in your future? Learn what to expect when implementing new membership management software. Selection is over and your decision is made. Is it time for a breather? No, not yet. Here are some tips to make sure your organization is prepared for the four biggest challenges in the software migration process. 1. Identifying Your Data Points.

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Ditch The Merch - Reward With Memorable Experiences

The Journal by EXEC

Image Credit: Xtreme Xperience The season of giving is upon us; however, branded hoodies and coffee mugs are not at the top of everyone’s list. When choosing a company gift for a client or rewarding the team with an appreciation treat, the traditional go-to's are lazy, uninspiring, and unsustainable. Gifting someone is the perfect opportunity to strengthen relationships, be personable, and obviously, not be misconstrued as a marketing moment.

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How to Take Meeting Minutes: A Step-by-Step Guide

Raklet

Taking accurate meeting minutes during a board meeting is a crucial and rewarding task. Board meeting minutes are more than. The post How to Take Meeting Minutes: A Step-by-Step Guide appeared first on Raklet - Membership Management Software.

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Are Associations Ready For A Possible Recession?

Multiview

It's the question on everyone's mind: Is this the start of a recession? Nobody really knows, but many economists predict that a recession will hit late 2023 or early 2024. And just as associations are just getting back to normal after the pandemic it’s hard to fathom what’s next.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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What Do Successful Associations Have in Common? What We’re Learning from the Associations Thrive Podcast

MatrixG

In case you missed it, Matrix Group now has a podcast. It’s called Associations Thrive ! Each week, I interview association and nonprofit CEOs, Presidents and Executive Directors about the things their organization is doing to increase membership, generate revenue, and ultimately thrive. Associations Thrive came out of a marketing planning meeting I held with my team at the beginning of Summer 2022.

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Best Social Media Management Tools For 2023

The Journal by EXEC

Image Credit: Planable Optimizing your social media tools and strategies will undoubtedly be one of the most powerful agents in your arsenal to build a long-lasting and successful organization. Billions of users are hyperactive on platforms like Instagram, Twitter, Tiktok, Pinterest, and Meta; therefore, using these outlets to your advantage is vital to member attraction, engagement, and retention.

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Identifying and Solving Systemic Membership Marketing Challenges

Membership Marketing

With the New Year, it is time to evaluate what worked and what did not in your membership marketing efforts. But this year, why not try a different approach? Instead of compiling a long list of problems and opportunities in your program, why not step back and look at the challenges systematically? As I have evaluated membership programs over the years, I have witnessed a consistent pattern.

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It’s ALWAYS about expectations

Effective Database

It's ALWAYS about expectations The headline reads: "Tesla sets record for vehicle deliveries, an increase of 40% over a year ago." This is great news, right? I mean, they set a record! But not so fast. The next sentence reads: "However, the fourth-quarter numbers fell shy of analysts’ expectations." Ahhh, "expectations.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to Increase Annual Billing Renewal Rates

Robert Skrob

How do you improve the renewal rates of pre-approved annual subscription? Click HERE to discover the answer. The pre-approval of annual subscriptions is one aspect of the subscription business where a little time and attention can deliver a tremendous impact on both retention and recurring revenue. Most subscription businesses overlook annual renewal rates.

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The C-Suite's Social Responsibility

The Journal by EXEC

The phrase ‘social responsibility’ comes with some heavy lifting, especially in the corporate world. Often, the C-suite will tack on these obligations to the corporate social responsibility (CSR) team, leaving the assumption that the rest of the company is off the hook. However, there are layers of issues with this narrative. Unfortunately, these social initiatives don’t come with a low price tag.

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50 years and counting: CAI celebrates golden anniversary

Ungrated

Not every organization gets to celebrate 50 years. Those that do drive transformation, integrate new technology, ignite passion, and instill pride. Whether you’ve been with us since the early days or you’re a new member, you know that CAI is the collective place for community association information, education, and resources. Founded in 1973, CAI was organized through the joint efforts of the Urban Land Institute, National Association of Homebuilders, the U.S.