Sat.Sep 14, 2019 - Fri.Sep 20, 2019

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4 Steps to Identifying Non-Dues Revenue Opportunities

Association Success

As someone who works in the digital communications business, I work on many different channels of communication every day. Determining the best ways to effectively communicate with members, drive engagement and grow non-dues revenue is a constant focus for associations. . When assisting associations in this process, we often take these four steps: Evaluate your current state of operations.

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How to Win at Instagram

Association Adviser

When associations marry the art and strategy of posting on Instagram, they open a new pathway to reach potential members. The post How to Win at Instagram appeared first on Association Adviser.

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How Your LMS Can Improve New Member Onboarding

WBT Systems

How Your LMS Can Improve New Member Onboarding. Read more about How Your LMS Can Improve New Member Onboarding.

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Use a Rebranding to Announce Member Upgrades

Associations Now

Is it time for your association to rebrand? As an organization changes its look and feel, the timing might be right to announce new member benefits and services too. A rebrand is an exciting and high-stakes moment for an association. In a push to add new energy or hit the refresh button, associations have to carefully consider how members might react to an updated logo or tagline.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Instagram For Nonprofits: The Ultimate Guide

Wild Apricot

Instagram is an untapped resource for nonprofits when used correctly. Find out how to use instagram to your advantage with this ultimate guide.

Resources 411

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Ready to grow? 4 books to get you started

Association Success

If you’ve ever picked up a copy of one of Verne Harnish’s books, you know the Entrepreneur’s Organization founder puts serious stock in habit development. . As the author of “ Mastering the Rockefeller Habits ” and the later update “ Scaling Up: Mastering the Rockefeller Habits 2.0 ,” Harnish knows the value of making a plan and sticking to it. And while you can look to his books for a step-by-step guide to the ones that’ll make your organization grow, there’s one habit that supersedes the

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Will AI Change Leadership?

Associations Now

New machine-learning research on leadership is scrutinizing CEOs’ every word and facial expression. But don’t rush to change yourself to please an algorithm. If you’re a CEO, you’re being watched. A little more than you usually are, anyway. Research led by two Harvard Business School professors is attempting to find keys to the CEO’s success through close study not of the exec’s decisions or of others’ opinions but of what they say and how they look when they say it.

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This Nonprofit Event Calendar Reveals What 17,000 Other Nonprofits Are Doing Every Month

Wild Apricot

Ever wonder what time of year nonprofits are doing what types of things? We dug through data of more than 17,000 organizations to discover what the majority are doing throughout the year.

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Our Careers Are a Big Part of Our Identity

Smooth The Path

If you only had a few sentences to tell another professional who you are, what would you say? At parties, you hear people say I’m an attorney, or I’m a teacher, or I own a business. Instead of specifying a profession sometimes people will say, “I work in health care” or “I work for Google,” which is another way of saying, “I work in tech.” Sometimes, although rarer, you’ll hear people say something like, “I advocate for human rights.&#

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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10 Reasons to Attend CEX

Mariner Management

CEX isn’t your typical association conference. And it isn’t for everyone. It’s a one-day deep dive into all things “geographic components.” It’s for association exec who have or are thinking of building geographic components. The deep dive isn’t a series of break-out sessions with sages on the stage. It’s about conversations and problem-solving. From the mouths of last year’s attendees, here’s why CEX is special.

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Does Your Association Need a Stop Doing List?

Associations Now

Associations are always trying to do more for their members, but with limited time and money, sometimes the best way to move forward with new projects is to stop doing old ones. Most people talk about having a to-do list. However, if that list gets too full, it’s probably time to consider a stop doing list. The same is true for associations: They are at their best when they are working efficiently on programs and services that members highly value and that contribute to the organization’s bottom

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What’s the difference between an AMS query and an AMS report?

Delcor

Updated from original March 2016 publication. One of the most befuddling concepts for new users of association management systems (AMS)—and customer relationship management (CRM) software too—is query vs. report. What’s the difference between AMS queries and AMS reports? They both involve getting data out of the system and into your hands, but each has a specific purpose.

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Relaunching the New Member Engagement Study

Smooth The Path

Does your association have a new member onboarding, orientation, or welcoming program? Please participate in this quick survey. Five years ago, when I asked audiences of association professionals whether their associations had new member onboarding programs, a few people would raise their hands. Now when I ask, many more indicate they have a program in place.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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What can we learn from the Boeing 737 MAX?

Association Success

It’s impossible to have avoided the corporate crisis that dominated business in 2019: The Boeing 737 MAX. When things go wrong midair, they can really go wrong. There’s not only the safety of everyone on board to consider but the safety of the untold numbers of people below. The stakes are perhaps higher — and more visible — than in any other transportation industry.

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Daily Buzz: Change Your Mindset to Embrace Digitalization

Associations Now

A digital transformation is about more than new technology. It must include a mindset change too. Also: New members feel new longer than you might think. Going digital? You’re not alone. Frank M. Waechter writes on Boardroom that digitalization is one of the key disruptors of the 21st century. The question is how far your organization wants to take it.

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The Importance of Federated Search for Association Websites

ReviewMyAMS

Guest post by BlueBolt Many associations feel like their site search needs significant improvement. Typically, this comes from the fact that they have content living in multiple systems. These often include multiple websites, an Association Management System (AMS), a Learning Management System (LMS), a journal, discussion boards, video platform, and much more.

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Meet Sebastian Gibson - Implementation Consultant at MemberSuite

Membersuite

Meet Sebastian Gibson, a.k.a Seabass, an Auburn fan born and raised in Atlanta that loves soccer. Learn more about our Implementation Consultant in this month's Employee Spotlight.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Podcast: Don’t Test Your Emails

Association Adviser

Jen Capstraw spoke with Association Adviser at Digital Summit in Tampa about today's email capabilities and how anyone can be a proficient email marketer if they take advantage of the tools available to them. The post Podcast: Don’t Test Your Emails appeared first on Association Adviser.

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Is It Time for a Meeting Upgrade?

Associations Now

It can be a struggle to determine whether now is the right time to try something new at your meeting, but a few factors could make the case for yes more compelling. Today is a big day for Apple and its fans: After the company announced the iPhone 11 during its Special Event on September 10 , it’s officially available. And the whole thing has me thinking: It is time for an upgrade?

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SURGE Growth registration now open

Association Success

It’s no secret the association industry faces new challenges and market disruption as the world around it is made all the more complex by technological change and globalization. But did you know all of those challenges are actually opportunities? How the association industry reacts today will determine our future, and there’s only one way to tackle it: By growing.

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Follow the leader to ensure your association management software’s code is covered

Nimble AMS

Understanding what code coverage is and what associations can learn from Salesforce. Do you know what code coverage is? Here’s an overview of what it is and why your AMS should follow the code coverage guidelines set forth by Salesforce, the leader in customer relationship management. When you think about your association management software (AMS) , you likely think about how it helps in the day-to-day activities of managing memberships.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Webinar: ASAE: The NDR Story

Association Adviser

Learn how ASAE creates & expands non-dues revenue opportunities for itself as well as how you can increase your association's NDR, in this 60-min webinar recording. The post Webinar: ASAE: The NDR Story appeared first on Association Adviser.

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A Quiet Art Conservation Association Gets a Little Less Quiet

Associations Now

For nearly 70 years, the Cleveland-based Intermuseum Conservation Association has quietly helped to preserve and maintain art throughout the Midwest. Its next restoration project? Its own building. Associations serve a wide variety of roles for their local communities, their industries, or the world at large. Sometimes, those roles represent yeoman’s work, doing things that are important to a culture’s preservation or broader growth but that the average person does not think about.

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5 Common Nonprofit Workplace Stress Triggers and Tips for Addressing Them

Beth Kanter

Photo credit: PlusLexia. It is coming up on three years since I first published the Happy Healthy Nonprofit: Impact without Burnout and thrilled to see more people and publications talking about well-being in the nonprofit sector. As I travel around and facilitate retreats with nonprofit organizations or master classes at nonprofit conferences as well as webinars on the topic, I’ve noticed some common themes related to stress trigger in the nonprofit workplace.

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How Personalization Is Key for Your Membership (and Your Organization)

Multiview

Personalization has been a buzzy word in marketing for a while now, especially in retail. Of course, Amazon is lauded… The post How Personalization Is Key for Your Membership (and Your Organization) appeared first on MultiView.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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What is an AMS System? Your Association Questions, Answered

Fonteva

Each year, associations work hard to host memorable events and offer educational courses to keep their members engaged and invested in the community. Going through the daily motions of administrative duties and repetitive tasks can take up unnecessary time for your association’s team. Without some sort of management software solution, your association doesn’t have the right resources and tools to consider more pressing matters and long-term goals, such as increasing membership retent

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Daily Buzz: How to Reengage Audiences During Your Presentation

Associations Now

Writing an engaging speech is one thing; delivery is another. One speaker weighs in on how to keep listeners tuned in while you’re talking. Also: Nurture your online community to increase growth. You’ve been rehearsing your presentation for weeks—making tweaks, talking to yourself in the mirror, the whole nine yards. Come the day of, you’re gearing to go.

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The Nonprofit’s Guide To Inclusive Walking Meetings: Strolling Meetings

Beth Kanter

Meetings can not only be a waste of time if they are not well designed, but can also zap our energy. Even worse, the meeting can be so boring that participants tune out or cancel. One way to shake things is up to host a “Strolling” Meeting. A strolling meeting is a meeting where everyone is moving – either rolling or walking – and does not have to take place inside a conference room.