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Note from Beth: At last year’s Nonprofit Technology Conference, I was lucky enough to join a “birds of a feather” lunch table. The topic was bullet journaling and the table host was nonprofit tech colleague Ma’ayan Alexander. I have found this productivity very useful in my own work and Ma’ayan was kind enough to write up this guest post for nonprofit professionals. .
The International Coach Federation onboards new members using a live webinar to introduce them to key benefits and services. This early engagement opportunity also helps boost first-year retention. How to hack it? One of the first touchpoints that Don Whittle makes with new members as director of member experience at the International Coach Federation (ICF) is via an onboarding webinar.
I received a Member Get a Member pitch in the mail yesterday, exhorting me to get people to join one of my professional associations. Doing so would register me to win prizes and have my named added to the Wall of Recruiters. Not a single line of text used any appeal other than the competitive aspect of participating in the campaign and the possibility of extrinsic rewards.
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
Why aren’t our prospects joining our association? They don’t see value in joining. Let’s unpack that a little bit. The reason they don’t see value in joining may be because they don’t see it YET, or it may be because it isn’t there. They don’t see value yet. What that means is that you’re moving too fast.
Ah, member retention. When it’s good, it’s great, but when it’s bad, we worry. In fact, 46 percent of associations reported that increasing member retention is one of their top membership goals, according to the Membership Marketing Benchmark Report. If you’re worrying about member retention, the first place to start is to find out how you’re doing on paper.
The weekly list of free educational events and resources for the association community… I was all excited to share a must-read article from ASAE (members-only) by Kaihan Krippendorff about how your association can lead your industry in the blockchain revolution. But then I read about hackers stealing nearly $2 billion in cryptocurrency since the start of 2017.
On the day this posts, my association's Board meeting and Annual Conference will be two short weeks away. This has traditionally been my time to enter what I call my "Annual Conference Mode." What does that mean? Well, the simple rule I try to start following is that if it isn't related to pulling off a successful Board meeting and Annual Conference, then it's going to wait until after the conference is over.
I started my career in the conflict resolution field, so conflict has always been on my radar, even as my work switched to workplace culture over the years. And while I may be that guy with the conflict hammer that thinks everything looks like a conflict nail, I have to say, I think there is some evidence on my side that supports a heightened focus on conflict, particularly in organizations.
Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a
Trying to figure out how to measure the success of your online community? There's no one size fits all approach for picking Key Performance Indicators (KPIs). That shouldn't come as a surprise – all communities are different, so how you measure the success of an internal community within an organization may differ from that of an external association or customer support community.
This is the second in a two-part series in which I share foundational principles for building future-ready associations. (You can read Part I here.) In Part II, I will discuss three additional principles and offer advice to association decision-makers on how to mobilize their organizations to embrace them. In Part I, I challenged association decision-makers to reject the unhelpful idea of future-proof organizations that can resist the impact of societal transformation in favor of working to make
A new report from the Building Movement Project’s Race to Lead program says persistent bias continues to hold back women of color from rising up the nonprofit career ladder. Are women of color getting a fair shake in the nonprofit C-suite? A new study on that question answers with an unambiguous no. Race to Lead: Women of Color in the Nonprofit Sector , an in-depth report from the Building Movement Project, surveyed more than 4,300 nonprofit employees to better understand the systemic issues at
By Emma Little, CEO and Founder of ExecSpace. 2019 is set to be a big year for the events industry, which according to the Events are GREAT Britain report is now estimated to be worth a staggering £39.1bn. There are some 1.3m meetings held in the UK each year so the team here at ExecSpace have spent time talking to customers and analysing booking data to understand the five key trends which we believe are set to define the venue and events industry this coming year, and beyond.
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
Tweet This is part two of our two-part blog series on association employee termination best practices. This checklist from goptg.com will help associations ensure they are protecting their data during what is typically a stressful situation – employee termination. Disable and change all passwords for Windows Domain accounts. Disable email access. Remove access from any 3rd Party applications (whether they’re on-premises or in the cloud).
What Is Inclusive Leadership? Inclusive leadership is a complicated topic. Leadership itself is multifaceted and we’ve seen a change in leadership over time. Leadership used to be very focused on command-and-control. Then the concept of servant leadership came into vogue, and leaders were asked to focus on serving those in their charge. Recent attention has also been given to strength-based leadership , which is the notion of finding what drives each person and helping each person achieve
Chatbots are neither a customer support tool nor a replacement for another person. If you’re looking into including one on your website or app, read on for some strategic considerations before jumping into the land of bots with both feet. When you have a lot of members with a lot of common problems, a lot of the same questions come up. And when repeated needs surface, a chatbot can prove a useful layer for any organization—even one with an existing support staff.
By Scott Cullather, CEO, INVNT. In a world where attention spans are short and consumers are more critical of brands than ever , traditional marketers are increasingly embracing our craft. They recognise the value live events can bring to the table from an engagement and authenticity perspective, and of late, the same can be said for social media influencers.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
You can’t choose your family members and you can’t choose your project team members. Certain people have to be on the project team because of their expertise or responsibilities. You’re stuck with each other, but can you work well together? Find out what kind of project management personality types you have on your team. Will these personalities mesh—or clash?
“A story is a fact, wrapped in an emotion that compels us to take an action that transforms our world.” – Richard Maxwell and Robert Dickman in The Elements of Persuasion Starting in March, I will share more on how to write stories, but today we get down to the basics in case storytelling isn’t a priority at your nonprofit: Why Stories Work Easier to remember.
Against the backdrop of Black History Month, the chairman of the Credit Union National Association wants diversity and inclusion added to the seven principles that have guided co-ops for 175 years. While many groups today tout the notion of diversity, the chairman of the Credit Union National Association, Maurice Smith, is calling for the International Co-operative Alliance to do more than just talk about diversity and inclusion.
The Events Industry Council has released six new supplier standards for sustainable events for public commentary. Major changes have been made to increase their ease of use, strengthen social responsibility considerations and recognise innovation and exemplary performance. These standards will replace the APEX/ASTM Environmentally Sustainable Meeting Standards. .
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
Become a speaker at our upcoming virtual conference. We are seeking speakers for the SURGE Co-Creation virtual conference on May 1st-3rd. The sessions make up such a crucial starting point for the discussions that take place. Below is a list of questions that make up the starting point for each session. This list was put together with SURGE partners after identifying common challenges and opportunities that the association industry faces at large.
The most glaring reality I’ve pointed to previously in this space — that three out of four B2B buyers conduct the majority of their research before talking to a salesperson — greatly affects the sustainability of the tradeshow business model. That, and the others explored in the five realities of today’s B2B buyer post, and how those insights can be applied to evolve the traditional expo, remain major issues today.
(ISC)² is planning a major expansion of its online education efforts, including the addition of new staff, as a way to help cybersecurity pros keep up with the latest trends. A membership group focused on cybersecurity is worried that workers in the industry don’t have enough training to take on an increasingly sophisticated array of online threats.
Event Tech Live is Europe’s only show dedicated to event technology. Boasting a packed educational programme across five sector-specific stages, here you can catch up with content that you may have missed from 2018’s event. From the Brand and Buzz Stage at Event Tech Live 2018. Speaker: Eran Ben-Shushan. This session touches on ways to differentiate your event marketing strategy, on-day event personalisations, and event follow-up ideas to get ahead of the game.
Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.
Shifting away from orthodox beliefs. In my new eBook, Foresight is The Future of Governing: Building Thrivable Boards, Stakeholders and Systems for the 21 st Century , I a rgue that associations must create a different future of governing by focusing the work of governing on the future. As I explain: Associations need their boards, with the support of their staff partners and other. contributors, to focus their attention on understanding, anticipating and preparing. for a complex and uncertain f
Often our job is to motivate members. We motivate members to join and then to take action. We push them to purchase something or contribute. Sometimes we are even in a position to influence our members to make changes in their business or career. One way to motivate members is to use fear. Show them the dismal future in store if they stay the course.
An app from the American Board of Anesthesiology assesses members on their professional knowledge year-round to help them maintain their certification, replacing its traditional exam. How to hack it? Busy professionals need learning and assessment opportunities that fit in their packed schedules. For those required to maintain a certification, setting aside time for a formal exam can be challenging.
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