Sat.Feb 09, 2019 - Fri.Feb 15, 2019

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Members Hire Relevant Associations

Potomac Core

Associations have endured downturns before, what’s different this time is the valuable lesson learned after the great recession, that Members hire relevant Associations. Boards and their CEOs aren’t interested in hemorrhaging balance sheets that come from dues losses and shrinking Trade Show revenues. Regardless of the economic climate, organizations are committed to keeping their organizations relevant.

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Planning for Staff Dinners

Eric Lanke

This week we had a planning meeting for our upcoming Annual Conference. Because our Annual Conference is popular with members this year, and because we ran out of sleeping rooms at our conference hotel, we've moved our staff to another property about a mile and a half down the road. This, I think, appropriately prioritizes the sleeping rooms for our members attending the conference and avoids the awkwardness that can arise if a member, having been turned away from the conference hotel, discovers

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What Makes Young Members Tick?

Associations Now

A new benchmarking study focuses on young professionals’ views on membership. While many from the Gen Z and millennial generations decide to join associations, they’re skeptical about the value and benefits that membership brings. That’s a challenge associations will need to overcome. Did you know that by next year, millennials will make up more than half of the global workforce?

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10 Best Website Builders for Nonprofits, Reviewed & Compared

Wild Apricot

Find the best website builder that can support the needs of your modern organization broken down by price, pros, and cons.

Review 406
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Address Your Industry’s Skills Gap in So-Called “Soft” Human Skills

WBT Systems

Address Your Industry’s Skills Gap in So-Called “Soft” Human Skills. Read more about Address Your Industry’s Skills Gap in So-Called “Soft” Human Skills.

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Association Brain Food Weekly: 2.15.19

Reid All About it

The weekly list of free educational events and resources for the association community… In many associations, chapters are seen as PITA groups to manage, not as opportunities to leverage. Billhighway provides advice for bringing the chapter conversation to your C-suite and convincing them that chapters are strategic assets that can help your association achieve its goals and fulfill its mission.

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How to Create an Integromat Scenario from Scratch (With Videos)

Wild Apricot

Connect your account with dozens of apps, without writing any code. This step-by-step guide with videos walks you through how to create an Integromat scenario.

Video 241
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Does Your Community Throw Love at the World? (Time to Start)

Higher Logic

So, I’m sitting here amid three monitors reveling at my flourishing desk plants, surrounded by my fellow marketers and community builders, as the sound coming through my earbuds drowns out their faint keyboard clicks and nearby sneezes, when it hits me: some of y’all aren’t showing your community enough love. and it shows. I’m listening to the ever-so-delightful Jonathan Van Ness, of Netflix’s Emmy-winning show Queer Eye, chat with Reese Witherspoon about lady entrepreneurship on his podcast Get

Resources 159
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5 Minutes with Andy: Wow

Virtual

Welcome to the fifth episode of Virtual’s podcast, 5 Minutes with Andy, in which our CEO, Andy Freed , offers you tips, tricks, and insights into leadership, management, and business skills. In Episode Five, Andy explains how Virtual’s employee recognition program contributes to growing a stronger and happier workplace. “One of the deepest human needs is the need to be recognized,” says Andy.

Tips 130
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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Love in the Time of Naylor

Association Adviser

Naylor’s 50 years hasn’t been all business and no fun. Many people who have worked for Naylor have found love in addition to a career, or have found a great place to work as an already-established family. Here are the stories of some of our favorite Naylor couples: Dave and Jamie Evans. “Jamie started in the June 2008 sales training class in Atlanta; I had started in February.

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3 Ways to Generate Non-Dues Revenue

GrowthZone

Tweet. Fact: 50% of association revenue is generated from non-dues sources. Check out these 3 things you can do today to increase non-dues revenue using technology you probably already have: JOB POSTING SERVICES. Your website is a logical go-to source for industry employment. An online job board can be seen as a member benefit while driving more organic traffic to your site.

Revenue 104
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SaaS Customer Onboarding: A 3-Step Guide for Streamlined Success

Higher Logic

Like making a first impression with a new acquaintance, SaaS customer onboarding has a big effect on whether your customer’s trajectory with your company is positive or negative. Imagine you’re the main point of contact or user of the software element your company has purchased. You had a great experience with the salesperson, but now that you’ve signed the deal, you’re unsure about next steps.

Software 159
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5 Minutes with Andy: Wow

Virtual

Welcome to the fifth episode of Virtual’s podcast, 5 Minutes with Andy, in which our CEO, Andy Freed , offers you tips, tricks, and insights into leadership, management, and business skills. In Episode Five, Andy explains how Virtual’s employee recognition program contributes to growing a stronger and happier workplace. “One of the deepest human needs is the need to be recognized,” says Andy.

Tips 130
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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How to Leverage Mobility Strategies for Member Engagement

Association Adviser

The future of technology is definitely mobile-driven. According to recent statistics , desktops now account for only 29 percent of digital minutes, rest of the share is mobile devices like smartphones and tablets. A mobility strategy thus becomes crucial for harnessing member engagement for your association. Engaged members directly translate into increased member retention as well as an increase in new members.

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19 Last-Minute Ideas for Employee Appreciation Day

GrowthZone

Tweet. Yikes! It’s important. And you meant to do something, but somehow Employee Appreciation Day ( March 1, 2019) snuck up on you. No worries. We have 19 excellent ideas for meaningful employee appreciation that can be put together quickly. Serve breakfast. Video game day. Gift cards. Ice cream sundaes. Healthy lunch at the office. Thoughtful, handwritten thank you note.

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The Best Content is Connected

Association Success

What’s the best strategy to make your association’s content pop? Content strategy helps ensure that your association creates useful, usable, appropriate, effective content. There are several principles of content strategy: The content has to be relevant to the people who are accessing it. It has to be usable , allowing the audience to accomplish their goals.

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The Industry Standards That Could Kill Robocalls for Good

Associations Now

Telecom industry groups have stepped up their efforts to stop robocalls by developing call verification and blocking standards. But the head of a new technical group warns that many details remain to be worked out before you can kiss robocalls goodbye. Getting lots of calls from sketchy marketers and outright scammers lately? Thanks to a new industry standard, the stream of robocalls may soon let up.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Increase Happiness at Work

Smooth The Path

There’s a link between high-performing staff and happiness at work. Happy staff contribute more, share creative ideas, and tend to be friendly with members. Here’s how to boost happiness in your offices. Discover your association’s why. How is your association saving the world? Generally, we spend more time focusing on our whats than the why.

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Employee Termination – A How-To for Associations

GrowthZone

Tweet. When it is time for employee termination, protect your association against data theft with these tips. No one likes to be part of an involuntary separation, but sometimes, when there’s a bad egg, it’s the best thing for your organization. It’s crucial to be prepared when it happens, because security will likely not be top of mind during this emotionally-charged time.

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Why Your Association Needs Social Media

Association Adviser

There is a shift in consumer behavior towards online buying, and associations need to adapt in order to stay competitive. There are many reasons why your association needs social media, but perhaps the biggest is member engagement. Members want to feel more actively engaged with the associations they are part of. Social media also helps with: Thought leadership.

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Working Across Generations to Encourage Innovation

Associations Now

As the American Speech-Language-Hearing Association set out to tailor its offerings to a growing population of younger members, it realized it also needed to look inward at how its staff functioned across generations and how they could work better together. The American Speech-Language-Hearing Association wanted to appeal to broader segments of its membership, including young professionals, so it began to ask what their needs are and what processes they had to change internally to match that.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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How Do We Bring Advocacy Into the 21st Century?

Association Success

Hint: it’s about engaging people beyond your membership. In an age of hyper-transformation fueled by advances in technology , the association industry’s advocacy efforts must evolve past merely “mobilizing members” to amassing an expanded base of supporters to advance our legislative goals. This evolution requires both a shift in thinking and a recognition that technology provides a platform for value creation.

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Increasing Engagement with a Member Portal

Membersuite

Members seek engagement that serves their needs and interests—and their schedule and budget. Read the post to learn how to leverage a member portal to make it easy for members to find opportunities for engagement and make your association a habit.

How To 72
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Do You Need a Member Engagement Strategy?

Smooth The Path

Arlene is a very engaged association member. She faithfully renews every year. She attended the annual conference every year for the past seven years. She reads many of the publications and newsletters. She often buys the research reports and sometimes purchases a book or two from the association’s bookstore. Arlene is a promoter; she frequently recommends the association to other professionals in the industry.

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Lessons From a Behind-the-Scenes Look at the World’s Biggest Events

Associations Now

The Netflix documentary series 7 Days Out takes viewers behind the scenes in the week leading up to some of the world’s most famous events. If you don’t think you have something in common with the planners charged with bringing a spacecraft back to Earth, think again. While Netflix and Hulu’s documentaries about the massive failure of Fyre Festival have been garnering a lot of attention since their release last month, another event-planning documentary series from Netflix has caught my eye as of

Kentucky 100
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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Configure versus Customize: Which option is best for your association management software?

Nimble AMS

Association management software (AMS) systems typically include out-of-the-box functionality to support most of the organization’s basic processes. But what do you do when your association has a unique need that can’t be addressed through basic setup? That’s when the architecture of the AMS system becomes important: Is it configurable or is it customizable ?

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Webinar: AMS Implementation Doesn’t Have to Be a PITA

Association Adviser

Don’t let the fear of AMS implementation hold you back from achieving more. Discover the three steps for executing a no-hassle, no-headache association management software implementation that doesn’t need to be a pain in the association (PITA). This 30-minute webinar recording is filled with actionable and effective tactics for building a strategic AMS implementation plan and actually sticking to it.

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Association Happenings to Celebrate! PART ONE

Association Success

A round up of great books for association professionals. Associations need to be flexible and ready to evolve to meet the needs both of their audiences and the world at large, but there’s no doubt that they are up to the challenge! It’s constantly coming to our attention that we have an industry of forward thinking professionals, and I am confident that we are well poised to face the changes and obstacles ahead.

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