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If you are looking for ideas to refresh your membership renewal process, you’re not alone! With access to thousands of organization across North America, we decided to conduct an extensive survey on their membership renewal practices. We combined the results from that survey to research conducted by the Membership Marketing Benchmarking Report (published by Marketing General Incorporated) and other sources to create this helpful guide.
Over the years, the Internet has provided great opportunities for nonprofits to increase brand awareness, recruit new members and raise funds for the causes they support. While this brings many advantages, there are also many challenges when it comes to making online payments for such things as dues or donations. Members want to be sure. The post 5 security tips for your nonprofit accepting online payments. appeared first on YourMembership.
Every job is stressful in its own right-- it is called a job and not recess after all. Community management is no exception. In fact, the nature of community management makes us at risk for occupational burnout. Occupational burnout is defined as: the emotional fatigue, reduced feeling of accomplishment, and depersonalization incurred from long-term job stress.
The weekly list of free educational events and resources for the association community… DelCor consultant Mike Guerrieri explains how to build a strong business case for a new technology project. He reveals what association execs and IT leaders (having been one himself) consider before giving a project the greenlight. Just what the association community thought would happen: America’s fastest-growing technology conference is leaving the U.S. for Toronto.
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
Need a quick and easy way to send email blasts to your chapter? Hate all the paperwork involved in processing dues? How about standing at the front of an event to collect all the ticket fees? Fraternity Management Software is something that can make your life much easier, so you can get back to bonding with the brotherhood (or sisterhood).
How can your organization expand online learning reach? Learn from successful corporate market strategies! Wednesday, May 23, 2018 – from 1-2pm ET. Selling online learning content to individuals is challenging enough. But selling that same content in bulk through corporate customers or partners can be even more demanding. The business models are fundamentally different.
How can your organization expand online learning reach? Learn from successful corporate market strategies! Wednesday, May 23, 2018 – from 1-2pm ET. Selling online learning content to individuals is challenging enough. But selling that same content in bulk through corporate customers or partners can be even more demanding. The business models are fundamentally different.
Recently, I listened to Tagoras’ Leading Learning podcast, 5 Keys to Getting a High Return on Your LMS Investment. They shared some great tips everyone should consider when developing their eLearning program and LMS strategy. Want to learn what these experts have to say and questions you should be asking? 1. New Revenue Generation. How directly will the LMS support the creation and delivery of new products or enhance the revenue potential of existing products?
For the seventh consecutive year, Association Laboratory has completed its Looking Forward series, which captures sentiments from senior association executives for a variety of factors.
If you want to spend more time on the road, and less time sitting around in the office managing your club, Cycling Club Software may be for you. That’s because it eliminates most of the administrative work when it comes to managing members, payments, your website, events, and more, allowing you to focus on what’s important — your members (and maybe tuning up your bike).
Dozens of studies have come to the same conclusion: online discussions strengthen student engagement and learning. But what can you do to increase student participation in online discussions? We’ve been doing some studying of our own and found a dozen tactics that will help you get students more involved in online discussions. Why online discussions are essential to the learning experience.
Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a
I participated in a SURGE Spring 2018 session on co-creation. Don't know what SURGE Spring 2018 is? It's an online, virtual conference put on by Association Success. Sessions were recorded and were broadcast May 2-4, 2018. While each session was being broadcast, the speakers were present in the chatroom to interact with participants and answer their questions.
I know that many leaders are losing sleep about low levels of employee engagement. So you think it would make sense to actively pursue engagement, right? I mean, who would want any disengaged employees? Okay, I agree: it would be great to have all your employees going home every day thinking to themselves, “Wow, this is an awesome job! It aligns with who I am and where I’m going professionally, and it allows me to be very successful personally, while still contributing to the success of the ente
You do not need a massive, complex, and perfectly polished new member onboarding plan to start engaging new members. Pick any one of these seven successful tips from the research to engage new members early in order to engage them for life! Train everyone working registration to warmly welcome every attendee. Find out if your AMS sends the first email new members receive and rewrite it.
Our latest publication, Quote Notes for Associations , is a sharable, strategically-selected collection of famous (and not so famous) sayings to inspire and motivate. Engage your members and prospects with dozens of motivational quotes that can be used in blog articles, newsletters, and across social media. They’re perfect for: Social media posts (think #MondayMotivation).
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
Do you love your association management software (AMS)? If you said “no,” then it may be time for a change. With so many AMS platforms available today, it’s often easy to get caught up in all the bells and whistles the softwares claim to have. But, it’s not only about the features, ease of use and efficiency. It’s also about positioning your association for the future with a technology platform and partner who exceeds member expectations.
MCI Experience, a new brand of MCI Group, was formed in November 2017, by experience marketing industry veteran, Kim Myhre, who will now assume the roles of Managing Director for MCI UK and MCI Experience. This development enables MCI Experience to be offered to all of MCI’s UK clients and integrate a wide range of creative and strategic marketing disciplines.
Last month, I was honored to present and facilitate an all-day workshop for nonprofit leaders at the Oregon Nonprofit Leadership Conference on how to activate a culture of well being in the nonprofit workplace, based on my book, The Happy Healthy Nonprofit: Strategies for Impact without Burnout. I also delivered a workshop to South Carolina nonprofits on the same topic hosted by Shine The Light, Nonprofit Forums.
Jumpstart your blog with step one of simple association blogging techniques. Admit it, you’re a scanner. We all are. There’s a lot of content out there, and if a blog post doesn’t quickly grab your attention in about 10 seconds, you move on to the next one. To blog or not to blog is not a question. Get your copy of. How to Write an Association Blog People Will Actually Read.
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
Jay Ablian. EVP and GM of Partnerships, BluePay. Community Brands brings you this information from our partner, BluePay , which offers fast, easy and secure payment processing solutions to fit every organization’s needs. Whether a nonprofit or association, BluePay is the all-in-one credit card processing company for any business. This blog post first appeared on #Onward, the YourMembership blog.
Takeaways from the Learning-Technology-Design Conference 2018 Developed and hosted by Jeff Cobb and Celisa Steele of Tagoras , the annual Learning ? Technology ? Design (LTD) event is an online conference designed for professionals in the business of continuing education and professional development. The goal of the event is to help attendees find new and better ways to engage learners and create lasting impact through technology.
iVvy, the world’s first real-time booking engine for the events industry will be launching in the UK in June 2018.The software will enable venues to publish live-availability and pricing for their meetings and event spaces, while equipping them with the tools to market and manage their function space, all from the one centralised location. After launching in Australia in 2009, iVvy now has over 12,000 users across 13 countries and has established corporate partnerships to allow for global distri
In association land, we do not always get what we pay for. Free or low-cost solutions are not always bad. At the same time, high-cost solutions are not always good. This is true for associations and also true in many industries. In healthcare, many medical advancements are associated with considerable expense but, not this one! A few pioneering hospitals have adopted the pre-flight checklist idea from aviation.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
What is it? Set to take effect May 25, 2018, the EU General Data Protection Regulation (GDPR) was designed to systematize data privacy laws across Europe, protect the data privacy of EU citizens, and empower residents of the EU with more control over their own personal data, giving them a say about how their data is handled, including what information is used, whether it is transferred to third parties, and when it is erased.
How we started thinking like a web startup – and what happened next. In 2012 my association was confronting member disengagement and depletion. We knew that less than 50% of our members attended our events (for multiple reasons). 15% of the membership consisted of international members and the relevance of associations had waned somewhat through the 00’s.
How do I ensure a smooth and fast entry process for my attendees? How can I make sure that data can quickly be changed on-site at the event without causing delays? XING Events, Boomset along and Choose 2 Rent have announced a new partnership. The aim of this partnership is to offer organisers a smooth and fully automated entry process with state-of-the-art technologies.
Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.
You know the old adage, "don't let perfect be the enemy of good." It's tempting to hold off on making improvements until you've got just the right enhancements ready to really rock the return on investment (ROI) a participant gets from attending your workshop or conference. But while you toil away to build the perfect, your participants often find an immediate good and register for another event.
Get more out of responses to customer and member problems by learning from your mistakes. When a member contacts your organization with a problem, you have to come up with a solution fast. After assessing the situation, you identify the issue and come up with a quick fix, and they leave the interaction satisfied. But what made them call in the first place?
Artificial Intelligence (AI) has been the stuff of sci-fi since the 1950s – think 2001: A Space Odyssey, Star Wars, Blade Runner and The Matrix. AI is now very real and it’s shaping our lives in countless ways: algorithms actively influence our purchasing decisions, the entertainment we consume, the routes we travel, and even the people we choose to date.
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