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We created this guide for any organization looking to implement a membership model. Over the past decade, we’ve helped thousands of membership organizations successfully set up and grow their members. This guide contains everything we’ve learned. If.
Is there anything more satisfying than crossing off an item on your to-do list? Whether you color-code your checklist, or you’ve ditched paper for an electronic checklist, many would say, “No, there isn’t anything more satisfying.” There are many different types of checklists – chores, vacations, dating. Then, there’s our work checklists. You probably have.
Who do you consider to be your members? That seems like an easy question: “Anyone whose dues are current,” right? But if you dig a little deeper, it quickly gets a lot more complicated. Do you offer a grace period? Are there ways to pay other than money? What about the people in your profession or industry who haven’t paid? What about the people who support those in your profession or industry?
There are T-5 months until Higher Logic’s 9 th Super Forum , which for our team, feels like waiting for a birthday: It can’t get here soon enough. This year, things will look a bit different at Super Forum. Super Forum 2018 will be the same event we all love, maintaining its core as the premier private collaboration event in the industry. As always, Super Forum will be a place to connect with peers, share insights in the field, and improve Higher Logic knowledge.
Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business
For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.
Time’s up! GDPR—the European Union’s General Data Protection Regulation—went into effect on May 25, 2018. Since the EU approved GDPR on April 14, 2016, association technology firms have had lots of time to prepare for GDPR. In this post, we describe what your technology providers should do to help your association comply with GDPR. We also provide tips on some of the things staff should do to help their associations comply with GDPR—just in case you haven’t done them already.
Today, in-person courses and multi-day conferences are the top two leading learning formats for association members, according to our 2017 Member Professional Development Study. Trailing slightly behind is online learning and webinars, with online taking the number two spot for Millennial learners. Considering today’s learner consumption habits, how can you offer your members the learning.
Today, in-person courses and multi-day conferences are the top two leading learning formats for association members, according to our 2017 Member Professional Development Study. Trailing slightly behind is online learning and webinars, with online taking the number two spot for Millennial learners. Considering today’s learner consumption habits, how can you offer your members the learning.
The weekly list of free educational events and resources for the association community… In a recent post, the American Alliance of Museums asks, “ Is ‘tax-exempt’ becoming a dirty word? ” They point to a series of articles documenting “changing attitudes towards nonprofits in general and museums in particular.” Although the article is written for a museum audience, as 501(c) cousins, associations also need to keep an eye on this issue.
If you are under the impression that “set it and forget it” is a successful strategy for using marketing automation software, I release you from this spell. People will say one of the benefits of marketing automation software is that you can simply put the software in action and then let your automated campaigns go their merry way. But just because you have the ability to set your automation rules and then forget about them doesn’t mean this type of strategy will be the most effective.
Some of you may have seen the recent announcement that WorkXO, the company Maddie and I created with Charlie Judy back in late 2015, has recently been acquired by the online survey company, QuestionPro. Several people have asked Maddie and me about our reaction. Our reaction?! We’re super excited!!!! A company that we helped create just got acquired.
There’s a perception among some that association/non-profit CEOs are less sophisticated than their corporate sector counterparts because they aren’t as highly paid. The belief is rooted in the idea that the true rock stars only go for the big bucks. I believe the opposite is true. Effective association/nonprofit leaders must practice leadership in its truest sense to succeed, while for-profit leaders can get away poor leadership and be successful in spite of it.
Struggling to generate revenue beyond membership dues? You're not alone. Our free guide, The Ultimate Guide to Non-Dues Revenue for Associations , offers practical strategies to help your organization boost financial health. Inside, you'll explore creative ways to generate income, including: Educational offerings tailored to your audience Event-based revenue opportunities Job boards that drive engagement and income Corporate sponsorship ideas A checklist to evaluate and strengthen your current a
Two weeks ago, in Step Four: Discussing the Strategic Implications, Part 3 , I continued a description of a Scenario Planning exercise my Board chair and I decided to conduct at our most recently completed Board meeting. I ended the previous post with a comment that I would reveal in a future post the second decision we had made to help our Board focus their discussion on the strategic implications of our four scenarios at our upcoming Board meeting.
I started as a Brownie in Girl Scouts and eleven years later, as a senior in high school, I reached the highest award in Girl Scouts — The Gold Award. During this time, I gained valuable skills and.
Beware of political risks when exploring new global markets. In 2003, widespread protest broke out around me in Azerbaijan, a country formerly part of the Soviet Union. Violence erupted just a few blocks from my office with clashes between protesters and the police, the torching of cars and mass arrests. The country’s capital was brought to a standstill, and the work of our organization was set back for weeks.
There’s a perception among some that association/non-profit CEOs are less sophisticated than their corporate sector counterparts because they aren’t as highly paid. The belief is rooted in the idea that the true rock stars only go for the big bucks. I believe the opposite is true. Effective association/nonprofit leaders must practice leadership in its truest sense to succeed, while for-profit leaders can get away poor leadership and be successful in spite of it.
Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.
Employee evaluations don’t have to be unpleasant. In fact, the process is the ideal opportunity to boost employees’ empowerment and work together to find common ground. It’s imperative to stay as positive as possible during the process. It’s not helpful to spend time telling an employee what they have done wrong for the past year. After all, it should be a conversation, not a speech.
When surveys stop working but you still need to learn more about member’s challenges, problems, opinion, needs, wants, and goals. Related: Quantitative points to the starting line, qualitative illuminates the path. You analyzed member data and conducted surveys, here’s what is next. Helping members answer the questions that matter most. The post When is it Time to Turn to Qualitative Member Research?
By Craig Woodley, Corporate Sales and Events Director, Maxwell’s Group Events. Successful events require a balance between being informative and interactive, engaging and productive, fun and memorable. There is a lot of behind the scenes work that goes into creating an unforgettable event and our seasoned team at Maxwell’s Group Events is incredibly passionate about turning ideas into reality.
The American Society for Quality continues to expand its engagement and strengthen member and customer relationships throughout the MENA region attracting new members, retaining them and building a larger stakeholder base. The core of this success is getting the strategy and planning right. Join us on June 26th @ 10am Eastern for a LIVE 45-minute webinar presented by Carmen O’Neill, Certification Offerings, ASQ Global, and Kavitha Prabhu, Director Association Management & Consultin
Speaker: Tim Sarrantonio, Director of Corporate Brand
Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!
Quote Notes for Associations , is a sharable, strategically-selected collection of famous (and not so famous) sayings to inspire and motivate. Engage your members and prospects with dozens of motivational quotes that can be used in blog articles, newsletters, and across social media. They’re perfect for: Social media posts (think #MondayMotivation).
Some association cultures are destined to fail. What does a healthy workplace culture look like? It can be hard to picture your ideal working world. But I bet we can all think of what we don’t want in a workplace. I’m going to relay my experience of working for an organization that got culture wrong, in the hope that we can all learn from their mistakes.
For many people in the UK, summer time means BBQs, sunburns and festivals. Often all three at the same time. Whether you’re into music, books or worm charming , you’re sure to find an event or festival to suit your tastes. While some festivals have been running for a long time, the Cheltenham Music Festival will be 73 years old this month, others have become popular in a relatively short time.
We design experiences for our customers. So why don’t we design experiences for ourselves? Have we missed the obvious? (I confess: I have!). As conference organizers, why can’t we also have a fun, fulfilling, and collaborative experience planning and designing the conference? Well, we can and should! And our planning team members should too. Six Ways To Design Your Experience Too.
GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta
I have moved around enough that I have friends all over the place. When my husband and I got married, friends from high school, college, grad school, and a few different jobs were all in attendance. It was super gratifying to see how well my friends all got along. Generally speaking, we like our friend’s friends. The members of our associations are the same.
There has been a long-standing debate amongst event industry professionals about what type of payment system is better – Closed-Loop or Open-Loop? The fact of the matter is that there’s no blanket answer due to the live event industry having such a huge range of different types of events within it. Music festivals alone range from small boutique events in a fixed venue on a single day, to the multi-day mega events with hundreds of thousands in attendance.
The unexpected result of a digital publication manifesting into a virtual conference. The virtual conference that AssociationSuccess.org held for the first time in November shared the same characteristic of pretty much anything we’ve ever done: it was an experiment. We had no idea what was going to happen (something I am far more willing to admit after the fact, as the ol’ fake it till you make it adage rings a particularly resounding bell.).
Is messy, outdated, or duplicate data making it harder to track engagement, revenue, and performance? Poor data quality can slow your organization down and prevent you from making informed decisions. With The Dirty Data Guide , you'll discover: Practical steps to clean your data and maintain accuracy over time. A checklist to help your team implement data hygiene best practices.
Are you struggling to inspire your readers? It may be your style of writing. Many of the words we use in our writing would never come out of our mouths in everyday conversation. You need to write like you’re in a conversation as opposed to a lecture. Who wants to be lectured to? Not your supporters, I bet. Like it or not, the world just isn’t as formal as it used to be.
You should write a blog post about this! It’s an insight that I think would be good to expand on. — Ernie Smith (@ErnieSmithAN) June 4, 2018. When one of your favorite writers suggests you should write a blog post about something, what do you do? Obviously, you write it, even if your brand new puppy is busily alternating between chewing every available cord in the room and your feet, in spite of the five chew toys arranged around him.
Specialist event and hospitality caterer GIG, part of the Global Infusion Group, has been at the centre of a media frenzy this week, as photos of the personalised shepherd’s pies the team prepared for Rolling Stones legends’ Ronnie Wood and Keith Richards have gone viral! It was reported in The Sun at the beginning of March that shepherd’s pie is in Keith Richard’s contract and that it has long featured in the band’s rider.
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