2013

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Can associations bridge the skills-gap for their members?

YourMembership

The following is a guest blog post by Jack McGrath, President and Creative Director for Digitec Interactive. Since 1991, Jack has worked in eLearning as an instructional designer, producer and developer for eLearning titles for The Walt Disney Company, YUM Brand Restaurants, FINRA, and Chase Manhattan, among others. Jack is the inventor of Knowledge Direct ® - a robust learning management system (LMS) used by dozens of trade associations and professional societies including the Emergency Nurses

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Saying Thank You Like You Mean It

Wild Apricot

'As American Thanksgiving approaches and we take stock of all that we’re grateful for - are your donors and supporters top of your list?

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One thing to do for ASAE Annual that nobody talks about

KiKi L'Italien's Acronym Soup

'Guest Post by Sandra Giarde, CAE. By now you’ve read about what to bring to ASAE. Your travel arrangements are all confirmed and reconfirmed. And your schedule is likely taking shape with sessions and parties identified as “must attend” and “might attend.”. However, there’s one more thing to prepare for at ASAE and nobody talks about it. And it has to do with feelings.

Atlanta 217
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How Technology is Transforming Strategy

Principled Innovation

This post originally appeared last Wednesday on the ResultsDirect AssociationCentric Blog. Remarkable…simply remarkable. I find it remarkable that it is February 2013, and I am still reading magazine articles advising associations to create strategic plans every five or six years, and encouraging leaders to review those plans just once a year. Do association leaders still believe we live in that world?

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Membership IS the Value of Membership!

Association Subculture

So, I was one of the lucky ones who got to see Dave Grohl's new documentary " Sound City " last night at the Crest in Sacramento (and yay +Sandra Giarde was with me, Mark and Molly). And I CANNOT stop thinking about it. Dave expertly tells the story of the Sound City studio in Los Angeles that saw the birth of iconic album after iconic album. But at the end of the day this is a deeply human story about connection, friendship, creativity and the human struggle in the digital age.

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The Job Of A Speaker Must Drastically Change For Successful Conferences Today

Velvet Chainsaw

'Today’s audiences expect more from a speaker than the traditional lecture. They want to be inspired, motivated, entertained and learn relevant take aways that they can apply immediately. They are not satisfied with sitting passively listening to monologues and panel platitudes. They want to actively participate in an education session. The End Of A Speaker-Expert Era.

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Government Shutdown: What It Means for Nonprofits

Associations Now

'From determining how to pay staff to facing increased demand for their services, nonprofits that rely on government funding are going to feel the effects of the federal shutdown no matter how long it lasts. As of late afternoon September 30, it appears there will be no eleventh-hour deal to delay a government shutdown this time. When the clock strikes midnight, much of the federal government is expected to shut its doors, and the impact on the economy is likely to be immediate.

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Why I Quit Community Management

Mizz Information

Community Manager Appreciation Day feels weird this year because I'm no longer a community manager--or at least it is no longer my primary, full-time role. Even though 2010 was apparently the year of the community manager , to me it feels like this year is the year that community management has gone mainstream. I admit, it feels a little sad/weird to see all the recognition of community manager appreciation day this year and feel like I'm no longer really part of that world, especially when I wa

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Wish You Were Here

Idea Architects

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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7 Fantastic Free or Low Cost Sources To Get Images for Your Content Strategy

Beth Kanter

'Flickr Image by Sam Howzit. Images, visuals, videos, and infographics are being staples of nonprofit’s content strategy, especially for social channels. While Facebook recently launched a huge free stock photo archive for use in Facebook ads, finding compelling, high quality images that are low cost or free for image overlays, blog post and other channels can be difficult.

Cost 61
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With Great Power Comes Great Responsibility!

YourMembership

'Categories: Association Management , Member Engagement + Retention , Membership Management , Social Media and Business Trends For you Spiderman fans out there, you will remember this sage advice given to Peter Parker by his Uncle Ben. It was at the heart of the inner conflict Peter battled as he lived his dual life as super hero and teenage science geek.

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Including Outsiders

Jamie Notter

'I just spent a few days in Key West, Florida on vacation. I can’t say enough good things about Key West; it’s a fabulous place to vacation. But you know me, even on vacation I end up thinking about organizational issues! And the issue that showed up loud and clear on this vacation was inclusion. The slogan for the city of Key West is “ One Human Family.” They proclaimed that to be the official philosophy of the city back in 2000, but you see evidence of it everywhere.

Florida 149
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Thinking Like A Business Is Not Optional

Jamie Notter

'Last week I attended the first, annual Association Chief Executives Symposium , put on by Shira Harrington and Jeff De Cagna. I really enjoyed the day-long conversation among association CEOs and senior staff (Jeff and Shira invited me as one of the facilitators). At one point in the conversation, however, a familiar refrain in the association community was mentioned: “We recognized that we needed to think more like a business.” This has always bugged me.

Revenue 145
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Choices (Guest Post)

Jamie Notter

'Please read this poem, and when you’re done I have some questions for you. Choices. As I grew up I started to learn. When I was older I learned to imagine. I imagined a hero. But with it a demon. The demon destroyed. But there was still hope. For the hero was there to help, So may I ask you, With the choices you’ve made. Have you made heroes.

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How Culture Drives Employee Engagement

Jamie Notter

'I had the great honor this week to present with Robert Barnes of Fitness Australia this week at the ASAE Annual Meeting in Atlanta, GA. We talked about the work both he and I have done to strengthen the culture at his organization, though I will admit fully he has done a lot more work on it than I have. Long before he read Humanize, Rob was crafting a culture around a phrase that staff had coined–TeamCool–in order to get better performance.

Atlanta 144
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Diversity for White People

Jamie Notter

'I’ve been witness to a couple of interesting conversations about diversity within the association community in the last week. First, in an online community, one member shared a Huffington Post article about “ angry white men ,” for discussion, and there were a few white men in the community who took offense. What is ordinarily a quiet, “hey does anyone have a policy for ,” discussion group got a few days of passion and emotion and some “discomfort” in t

System 143
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Bringing The Sexy Back To Conferences [And Conference Planning]

Velvet Chainsaw

'If you have ever attended a conference, you know how most of them feel. They start with a general session, followed by a break, followed by concurrent breakouts, followed by a lunch, followed by exhibits followed by an evening activity. Rise. Lather. Repeat for a couple more days. They all feel the same and follow the same status-quo, melancholy, mind-numbing, butt-tiring, ho-hum, nothing-to-tweet-home experience.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Leadership and the Future of Volunteering

Associations Now

'The old structure of volunteer management is broken. Strong leadership is required to fix it. Volunteers are the lifeblood of your organization. They sit on your board, lead your committees, and develop the ideas that drive an association’s work. Why, then, are people so eager to avoid it? ASAE’s 2008 publication The Decision to Volunteer reported that while association volunteers generally feel positive about their volunteer experience, a large chunk of members want nothing to do

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The Future of Learning, According to Millennials

Associations Now

'A new study of U.S. college students asked them what they think education will look like in the years to come. What they had to say could affect your association’s meetings and education strategy when it comes to attracting these next-generation attendees. Yeah, we know, we know: More and more is happening online. The handwritten note has pretty much gone the way of the dinosaur (although I do think both of my grandmothers are helping to keep both Hallmark and the postcard industry in the

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Volunteer. It’s Good for You!

Associations Now

'Two new studies show that volunteering can improve your health and make you more employable. There’s little doubt that volunteers are important to a nonprofit organization’s success. Last year, 64.5 million people volunteered about 50 hours of their time to at least one organization, according to the Bureau of Labor Statistics (BLS). But as volunteers give their time, they may also be helping their own cause.

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The Double-Edged Sword of “Young Professional”

Associations Now

'Is the label “young professional” harmful or helpful? It probably depends on when and where it is used, according to a group of YPs who discussed its implications at ASAE’s NextGen Summit. At the end of the day, I don’t know that it matters what we call ourselves or what our associations call us. … It probably matters, more than anything, what we do.

Nevada 87
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Four Ways to Fight Digital Burnout

Associations Now

'Taking time off from the internet when feeling overwhelmed is a growing trend. You may not be able to unplug completely, but these tips can help to keep digital burnout at bay. David Roberts is quitting the internet. Starting on Labor Day weekend, the popular environmental writer for Grist says he’s taking a year off from using the World Wide Web. No more blogging.

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The Mystery of Attracting Young Professionals

Associations Now

'A study of one association’s members bucks conventional wisdom and shows that young professionals seek the symbolic benefits of membership. The mind of the young association member: a riddle wrapped in a mystery inside an enigma. In a newly published survey of one association’s members, a surprising finding about its young professionals only serves to further the conunudrum. “ Professional Associations and Members’ Benefits: What’s in It for Me?

Survey 87
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Five Questions For 21st Century Conferences

Velvet Chainsaw

'I believe that questions are the currency of today’s world. We should all be embracing questions like: What’s next? How does that impact me? Where do we go from here? What will it take to make this happen? Why and Why not? Five Questions For 21st Century Conferences And Their Organizers. With hat tips and a nod to NMC that recently posted 20 Queries for 20 Years and Beyond that came from their Summer Conference, here are five questions for 21st Century conferences and their organizers. 1.

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Five Top 2013 Conference Trends To Watch

Velvet Chainsaw

It’s that time of year again. Time to think of what trends might have an impact on conferences and meetings in 2013. So what can we expect to see as far as demands from our participants this year? Five Trends To Watch. Here are five trends to watch during 2013. 1. The Participation Economy. From passive information consumption to actively contributing, discussing, creating and participating.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Won’t You Be My Mentor?

Associations Now

'A recent survey of millennials found that more than half believe they would benefit from having a professional mentor, but only about one-third said their bosses or supervisors were willing to serve in that role. Fortunately, there’s more than one way to seek out a career coach. In more millennial news , another study has found that a significant number of managers find members of generation Y to be unrealistic, unproductive, and easily distracted.

Indiana 87
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Are Women and Minority Leaders Set Up to Fail?

Associations Now

'Diversity at the top is rare, and so is strong support for those leaders once they become CEOs. A close look at your board makeup can help. We know that associations struggle to promote women and minorities to leadership positions. Some recent research suggests even deeper problems: Women and minorities tend to become CEOs during rough patches, and they receive limited support to clean up the mess they’ve inherited.

Utah 87
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Conference Audiences Expect These Things [Updated]

Velvet Chainsaw

'Conference audiences of days gone by were satisfied with the gathering of colleagues, a mediocre experience and a few useful tips. Today’s audiences are more demanding and sophisticated. They expect to learn practical and useful information that solves their individual problems. They expect speaker presentations that are compelling and memorable. And they expect to be entertained while having fun.