2011

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A Day at the Tour: Social Media Failure, Outrage & Frustration

Reid All About it

If you’re one of my Facebook or Twitter friends, you know I love the Tour de France. You probably also noticed how angry I am about ESPN’s Michael Smith laughing online and during his show, Around the Horn , about two cyclists being hit hard by a car on Sunday during stage 9 of the Tour. You can see how hard in the video shown on Dutch TV. No Dutch is required to know what the commentators are saying.

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Free Non-profit Webinars for December 2011

Wild Apricot

Here is the round-up of free non-profit webinars being offered in December. Along with our Wild Apricot product overview and Membership Database webinars, we've found 22+ on topics ranging from non-profit sustainability to Facebook enhancements.

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Keeping the Energy Alive Post-Conference ? Friday Fix

YourMembership

Membership Software Association Management Software. Home. Solutions. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages. Branding. Control. Add-On Products. Support. Pricing. Company. News + Press. Customers. Technology. Management Team. Partner Programs. Corporate Responsibility. Inside YM. Careers.

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Associations Year End Checklist

Virtual

With the calendar down to just one page, now’s a good time to think of all the “year end” activities for your association. Here’s my list, I’ll leave it to the guy with the beard to check it twice. Environmental scan Every Board should spend some focused time looking outwardly at trends that are driving [.].

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Eric Lanke: Why Innovation is Hard

Eric Lanke

Eric Lanke. Association executive and author. Pages. Home. Leadership. Innovation. Member Engagement. Generations. Books Read. Fiction. Monday, October 24, 2011. Why Innovation is Hard. image source. A little over a month ago I attended WSAEs National Summit on Innovation for Associations. As chair of WSAEs Innovation Task Force, I was instrumental in helping to frame WSAEs annual conference around the subject of innovation, and was even recognized as the chair of the conference itself.

More Trending

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The Problem with Committees

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. The Problem with Committees. Posted November 18, 2011. in Humanize , Learning , Managing People - 9 comments. Tweet. Here’s the problem with committees: They exist. I’m only partially joking here. This comes from a comment I left on a post on Eric Lanke’s blog (which, by the way, has shifted from the Hourglass blog to simply “Eric Lanke,”

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Jeffrey Cufaude, Idea Architects: Three Tips to Make You a Travel.

Idea Architects

Jeffrey Cufaude, Idea Architects. Jeffrey Cufaude is an architect of ideas. custom-designing keynotes, workshops, and leadership conferences that promote innovation, learning, and community. He also teaches presentation design and facilitation to subject matter experts. Wednesday, November 30, 2011. Three Tips to Make You a Travel Role Model. As someone who travels a lot, I try to be respectful of individuals for whom it is not their regular routine.

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Building Cross-Cultural Competence Key to Success Abroad.

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « MCI Launches Grow Globally On Demand Webinar Series. Customer Research Education Panel at CESSE 2011 Uses Virtual KOL Technology » Jul. 27. 2011.

America 101
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Spaghetti Red Recipe Challenge for Joplin | KiKi L'Italien's Acronym.

KiKi L'Italien's Acronym Soup

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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How can a small non-profit with BIG - a blog & resource

Portage Group

Resources 178
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How to Write for Online Monkey Minds

Reid All About it

Does this sound familiar? You settle in to read something online. You first scan the screen, and then begin reading a long paragraph of text. Soon you realize you’re no longer reading; instead you’re thinking about dinner or your draft picks. Click, close tab. We all do this. Reading on the web is informal, interactive and interruptive. Informal – our family and friends are here, anything goes.

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100 More Online Tools for Non-Profits – Part 1

Wild Apricot

You’ll find a variety of tech tools in this 2-part series, from volunteer and member management, to web publishing and document sharing, to back office tasks, project management, and more.( read more ).

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Mizz Information: Why I Won't be Visiting Intel's Museum of Me

Mizz Information

Mizz Information. Thursday, June 2, 2011. Why I Wont be Visiting Intels Museum of Me. Intel is getting a ton of buzz for its "Museum of Me" app. Ive read many oohs and ahhs about it, and even that Intel is "changing advertising" with it. Sounds cool, right? I finally relented after seeing the tweet about it changing advertising and went to check it out.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Associations Year End Checklist

Virtual

With the calendar down to just one page, now’s a good time to think of all the “year end” activities for your association. Here’s my list, I’ll leave it to the guy with the beard to check it twice. Environmental scan Every Board should spend some focused time looking outwardly at trends that are driving [.].

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The Hourglass Blog: Those Who Understand Your Members Best.

The Hourglass Blog

skip to main | skip to sidebar. Monday, July 18, 2011. Those Who Understand Your Members Best Arent on Your Board. I have a hard time keeping up with the blogs that I follow. I use an RSS reader to keep an eye on them all, and each day I go through the new items there and do a quick triage. Each one gets a thirty-second scan: (1) Nope, not interested.

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Association Subculture: Words Make Worlds - Part 4 - Strategy vs.

Association Subculture

skip to main | skip to sidebar. Tuesday, April 12, 2011. Words Make Worlds - Part 4 - Strategy vs Cultivation. (Last August, I became deeply inspired by work coming from David Cooperrider and Lindsey N. Godwin at Case Western - Positive Organization Development: Innovation-inspired Change in an Economy and Ecology of Strengths. This paper is a MUST READ for anyone interested in innovation in our association community.

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Leaders Are Keepers of the Story

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. Leaders Are Keepers of the Story. Posted December 14, 2011. in Humanize , Leadership - 5 comments. Tweet. Duncan Watts has a great blog post on HBR that talks about the Occupy Wall Street movement. Specifically, he has noticed how perplexed many of us are by the fact that the movement itself has no single, identifiable leader.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Influential Reading: Six Books I Return to Regularly

Idea Architects

A meeting I recently attended has participants introduce themselves by sharing a book that has influenced our thinking about leadership and organizations. Just one we all cried? It was a great question though, and I immediately jotted down six of the dozens of titles I might have used as my answer. Here are six of the books I find myself returning to and re-reading regularly (in alphabetical order).

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MCI Wins Entrepreneur of the Year 2011 Europe ? GrowGlobally.org

GlowGlobally

GrowGlobally.org. global association strategy, regional planning and local infrastructure to grow your business. Home. About. Channels. MarCom. Market & Biz Plan. Meetings. Membership. Products. Public Affairs. Services. « A Modern Value Proposition for Today’s Association. MCI to Host International Meeting Planners at IMEX’12 in Frankfurt » Nov. 17. 2011.

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Post Conference Depression | KiKi L'Italien's Acronym Soup

KiKi L'Italien's Acronym Soup

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The ARC - a blog & resource centre for NFP organizations - It's Not.

Portage Group

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Color Me Impressed: The Smart Set for August 2011

Reid All About it

What’s the old saying? For every three people who praise your business, ten others complain about you? That may be hogwash, but I know from experience that the last thing a business owner wants is someone running their mouth off about a bad customer service experience, especially if we were never given the chance to make it right. Social media gives us a platform to b h about the ways we’ve been done wrong, and that negative buzz spreads quickly.

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32 Free Non-profit Webinars for August 2011

Wild Apricot

This month's round-up of free non-profit webinars includes 32 webinars on topics such as: fundraising, volunteer engagement, multi-generational board development, grant-seeking, e-strategy development, LinkedIn and much more.( read more ).

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Mizz Information: Klout Still Suggesting Users Invite Minors

Mizz Information

Mizz Information. Tuesday, December 6, 2011. Klout Still Suggesting Users Invite Minors. So remember when I wrote about how Klout had created a profile for my 13 year-old son? And how the story made it to the New York Times ? And how Klout apologized and "rolled back" the changes, and vowed they had "no interest" in attracting minors to their site, and had supposedly set up some kind of safeguards ensuring that the same thing wouldnt happen again?

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Help Your Board Avoid the Post-launch Blues

Virtual

Recently the chairman of a newly launched association approached me, frustrated that his board was becoming ineffective. Where the same board had been highly focused moving toward launch, post-launch it suddenly seemed to lack engagement and focus. There are a few reasons why this happened. First, it’s natural for any group to experience a let-down [.].

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Reflections on ASAE 11: The Sexiness of Unsexy Innovation

Guilt by Association

Exactly one week after ASAE’s annual meeting, the line that’s sticking with me came from the final keynote speaker, Peter Sheahan: “Nine times out of 10, it’s the unsexy stuff where innovation happens.” That’s the game I’m playing right now. A few months ago, I was given an additional title: Chief Digital Strategist. No one ever had the title before, so I have the privilege of defining what that means.

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Association Executives: Provocative Proposals Research Project

Association Subculture

skip to main | skip to sidebar. Thursday, January 20, 2011. Association Executives: Provocative Proposals Research Project. Second stage is cut. Were now in orbit. Stabilizers up, runnning perfect. Starting to collect. requested data. "What will it affect. when all is done?". thinks Major Tom. Major Tom, Coming Home - Peter Schilling. The Short of It.

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The Deeper Issues Behind Race for Relevance

Jamie Notter

Blog. Consulting. Speaking. About. Contact. Generations. Humanize. Books: Jamie Notter. Leadership insight.right when you need it. The Deeper Issues Behind Race for Relevance. Posted October 10, 2011. in Books and Reading , Change - 5 comments. Tweet. I have had the book Race for Relevance: 5 Radical Changes for Associations for a couple of months now, wanting to do a review here in the blog.