2015

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Does Your Association’s Structure Stifle Success?

Associations Now

A startup mentality can help an association generate new ideas. But success has less to do with “failing fast” than knowing how your organizational structure stands in your way. Silicon Valley is the last place you’d look for hard-core fans of challenging Irish playwrights, but in recent years a few lines by Samuel Beckett have become a cliché in the startup culture there : “Try again.

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Free Expert Webinar: Converting Volunteers From Joiners to Stayers

Wild Apricot

'Effective volunteer onboarding can lead to more motivated, satisfied volunteers – who not only join, but stay and become actively engaged. Here are details on our upcoming free Expert Webinar about Volunteer Onboarding with Tobi Johnson.

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Why Is Strategic Planning Repelling Association Boards?

SCD Group

“To dream big or dream small takes the same amount of energy. So, why not stretch a little bit?” – Carlos Brito, CEO of Anheuser-Busch InBev A potential client called asking if I could facilitate a “deep dive session” on how to grow the association. As we talked, I shared with him the “strategic intent process” I use with organizations seeking to envision their future and create steps to help them get there.

Proposal 293
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The Quantified Community

Higher Logic

Many people think that the Holy Grail for community managers is proving a community’s ROI. Wrong! In Rachel Happe’s Super Forum keynote address, she said that many people misunderstand this point. The Holy Grail for community managers isn’t proving ROI -- sometimes when you’re starting out, it’s negative -- it’s improving the value of your community to ultimately increase ROI.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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How to Write Emails Your Association Members will Open

Socious

There are a lot of mediums available when it comes to engaging your customers or members—social media, your online community , email, etc. Each serves its own purpose and comes with its own set of best practices advantages and disadvantages. Email is a marketing channel that has shifted in usage and popularity over time, making it increasingly harder to capture the attention of your members.

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Want To Help Your Attendees? Stop Calling It Networking!

Velvet Chainsaw

Attendees value the connections they make at your conference. It’s one of their most treasured intangible benefits of attendance. They come to your event looking for their people. They meet many of your attendees at receptions, meals, sessions and in the hallways. Unfortunately, many of those introductions are nothing more than empty interactions. They don’t really connect with others.

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How Can Nonprofits Switch From Scarcity to Abundance Mindsets When It Comes To Self-Care?

Beth Kanter

Flickr Photo by TheeErin. The November Nonprofit Blog Carnival is about the theme of how nonprofits can move from a scarcity mindset to an abundance mindset. I’ve been thinking a lot about scarcity and abundance mindsets lately because the first chapter of the Happy, Healthy Nonprofit: Impact without Burnout book I’m writing with Aliza Sherman asks this question: “Why do people who work for nonprofits not practice self-care and burnout?

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Free Expert Webinar: Using Facebook to Boost Engagement

Wild Apricot

Have you considered using Facebook groups as a channel for connecting members? In our latest Free Expert Webinar, John Haydon - the author of Facebook Marketing for Dummies - will reveal his best kept tips and tricks for building a thriving online community.

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Introducing the Wild Apricot Podcast!

Wild Apricot

Introducing the Wild Apricot Podcast! Our new monthly podcast series caters to the needs of small organizations everywhere. Lori Smith and Farhad Chikhliwala, facilitate discussion groups, conduct 1-on-1 interviews and talk to experts in a variety of fields.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Wild Apricot Ranked #1 Membership Management Software for 3 years in a Row!

Wild Apricot

Wild Apricot is proud to once again rank #1 among Capterra’s Top Membership Management Software. Each year Capterra conducts a review to determine the top 20 membership management software options. See why we're #1!

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6 Mistakes Associations Make with Their Websites

Wild Apricot

In this guest post, Lamees Abourahma outlines what she feels are the common mistakes that associations make that are keeping them from realizing their website’s full potential.

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17 Free Non-profit Webinars for May 2015

Wild Apricot

Spring is here and there are lots of fresh new ideas for non-profits in a host of free webinars popping up this May! Check out the round-up of 17 free webinars.

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17 Free Non-profit Webinars For July 2015

Wild Apricot

This summer is a great time to get ahead on your non-profit education. Here's a list of 17 FREE live webinars that offer up a host of learning opportunities.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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19 Free Non-profit Webinars For February 2015

Wild Apricot

'Looking to continue your non-profit education? We''ve got you covered. Take a look at the 19 free webinars that are available this February.

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22 Free Non-profit Webinars For April 2015

Wild Apricot

'Looking to continue your non-profit education? We''ve got you covered. Take a look at the 22 free webinars available this April.

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Why Associations Are Making Their Private Member Community the Centerpiece of Their Membership Marketing Strategy [Research]

Socious

Each year, membership marketing firm, Marketing General (MGI), publishes the results of their Membership Marketing Benchmarking survey. It is the association industry’s deepest look into trends, tools, and tactics. This year over 900 associations participated, making the 2015 Membership Marketing Benchmarking Report one of the strongest narratives to date on how to grow membership.

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Cancer Does What It Wants

Jamie Notter

As many of you know, I was diagnosed with larynx cancer earlier this year. I had a small growth on my vocal chords that turned out to have some cancer in it. They removed the growth (while preserving my vocal chords, thank you very much) and this June I went through radiation treatment to make sure there was no cancer left in the system. I'm told that it's all gone now, and from here on out they'll just monitor me.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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What Makes a Good Team?

Jamie Notter

'It’s not a random collection of your “best” people. We tend to think that putting the smartest, most capable people together on a team is the best decision, but some research I saw reported in the New York Times says otherwise. High IQs of team members was not a predictor of team success. Their study of effective teams identified three characteristics that made some teams generally “smarter” than others: Equal participation.

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How Many Benefits Do Members Actually Care About?

Associations Now

Your association probably offers more benefits than it needs to. But which ones factor into the decision to join? Get in the habit of market analysis to find out. Ask a mom and dad which of their kids is their favorite, and they’ll tell you they love all their children equally. Now ask an association executive which of their association’s member benefits is their favorite.

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Study: To Retain Millennial Employees, Organizations Must Adopt New Technologies

Associations Now

With millennials now representing the largest segment of the U.S. workforce, they’re bringing new ideas and preferences with them, setting the stage for changes in workplace behavior and technology use. Employers need to address them now. As a younger generation who grew up using technology, millennials expect companies and organizations to be cutting-edge adopters, using the most up-to-date hardware and software to add flexibility and ease to their workflow, according to a new study from CompTI

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Advocacy Through Emoji

Associations Now

Key Into the Message For Android users and those who haven’t upgraded to the latest version of iOS, the Ad Council is also offering a third-party keyboard as part of the campaign, which is probably the first time a smartphone keyboard has been created for an advocacy campaign. You can download the I Am a Witness keyboard for iOS here and Android over this way.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Talking Points: Why Group Discussion Is a Must for Meetings

Associations Now

A new study reveals that the number-one reason people attend face-to-face events is to take part in group discussion. While not surprising, that finding serves as a good reminder for associations to create these opportunities at their conferences. Here’s how some are doing it. In case you needed another reminder about why your attendees decide to register for your in-person meetings, a new study by Imago shows that successful face-to-face events must include this type of learning format: group d

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How A Group of Librarians Found Humor In a Facebook Hack

Associations Now

If you have to get hacked, you might as well find the humor in it. That was one of the American Library Association’s main takeaways after it lost control of its Facebook page last month. A member of ALA’s social media team shares some insights from the experience. Nobody wants to wake up to a message that their organization’s website or social media accounts have been hacked, especially over a holiday weekend.

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Association to CDC: Include Hearing Loss in Disability Survey

Associations Now

The Hearing Loss Association of America is requesting a meeting with CDC and White House officials to address why hearing loss was not included in a state-based assessment on the prevalence of disabilities among U.S. adults. About one-in-five, or 53 million, Americans have a disability, a recent study released by the U.S. Centers for Disease Control (CDC) found.

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After Recent Attacks, Police Groups Turn to Congress for Answers

Associations Now

Concerned about their members’ safety following a deadly two-week stretch, the Fraternal Order of Police and National Association of Police Organizations are calling on Congress and the Obama administration to act. The recent spate of violence against law enforcement officials throughout the country has prompted two organizations to speak out on behalf of their members.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Report: Millennials Value Face-to-Face Meetings More Than You Think

Associations Now

Despite what you’ve read about millennials and the impending decline of the meetings industry, a new report by the Meetings Mean Business Coalition found that this generation understands the importance of in-person events. Millennial meeting goers are looking for a more customized learning experience, but at the end of the day they—like other generations before them—place great value on face-to-face meetings, according to a new report released last week by the Meetings Mean Business Coalition (M

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Less Tweeting, More Talking Will Bring Back Empathy, Says ASAE Keynoter

Associations Now

More on Reclaiming Conversation For a deeper dive into Sherry Turkle’s research and advice for reinvigorating face-to-face conversation, read our interview with her in the May/June issue of Associations Now. Too much tweeting, texting, and posting is creating distance between people and making communication more superficial, according to MIT professor and author Sherry Turkle, speaking to #ASAE15 attendees.

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You Just Got Back From a Conference. Now What?

Associations Now

You may be exhausted after getting back from a conference, but you can’t lose momentum. Now’s the time to review your notes, follow-up with new contacts, share what you learned, and decide how your attendance may benefit your association. We’ve all been there: You return home after being out of town for a few days attending a conference, and all you want to do is get back to your usual work and life routine—and, more importantly, take a nap.