Wild Apricot

JULY 7, 2015

This summer is a great time to get ahead on your non-profit education. Here's a list of 17 FREE live webinars that offer up a host of learning opportunities.

Education 328

Education 328

Spark Consulting

JANUARY 6, 2015

'And you can’t claim to have a relationship with people you don’t know. This topic has come up frequently with clients in the past six months, both within full engagements, where we’ve been looking at how to increase membership, and in speaking engagements, where I’m trying to help chapter leaders learn how to be more effective.

Recruiting 306

Recruiting Recruitment Resources Team 306

Higher Logic

OCTOBER 29, 2015

Many people think that the Holy Grail for community managers is proving a community’s ROI. Wrong! In Rachel Happe’s Super Forum keynote address, she said that many people misunderstand this point. The Holy Grail for community managers isn’t proving ROI -- sometimes when you’re starting out, it’s negative -- it’s improving the value of your community to ultimately increase ROI.

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CA Products Process Strategy 258

Reid All About it

JANUARY 22, 2015

'If you’re looking for me, check out my food blog, Grabbing the Gusto. I write several times a week over there. You can also find me online writing on the blogs of some of the best technology vendors in the association market, but I’m doing that undercover in collaboration with some of the best brains in the industry. I’m also helping them with case studies, white papers, tip sheets and articles.

Case Study 245

Case Study Tips Technology Strategy 245

Speaker: Gareth Webb & Phil Selley, Founding Partners at Intouch Business

For many nonprofit organizations and NGOs, managing grants and monitoring projects with spreadsheets and manual processes feels familiar—but is it holding your organization back? As funding requirements become more complex and stakeholder expectations for transparency grow, relying on outdated methods can lead to inefficiencies, missed opportunities, and compliance risks.

System

Socious

SEPTEMBER 29, 2015

There are a lot of mediums available when it comes to engaging your customers or members—social media, your online community , email, etc. Each serves its own purpose and comes with its own set of best practices advantages and disadvantages. Email is a marketing channel that has shifted in usage and popularity over time, making it increasingly harder to capture the attention of your members.

How To 219

How To Social Media Content Products 219

Association Leaders

JANUARY 13, 2015

'I came across a great blog posting recently related to – you guessed it – Leadership. What a cool story this blogger has to tell about their grandfather and the 20 Mantras of Great Leaders he developed through a business and teaching career. Read the full post here. I think my three favorite (maybe the ones I connect best with) are: 1.

Leadership 188

Leadership Association Management 188

Mariner

JANUARY 31, 2015

'Join a group of volunteer evangelists as we explore new solutions for association volunteering on an Association Trends. webinar series. Tom Hood, CEO, Maryland Association of CPAs , Debra BenAvram, CEO, A.S.P.E.N. , Rick Grimm, CEO for NIGP: The Institute for Public Procurement , and Laura Garrison-Brook, President & CEO, Engaging Communities Consulting provide a look at 5 association case studies ranging from total governance overhaul to ad-hoc volunteering to a simple board training make-ove

Maryland 173

Maryland Case Study 173

YourMembership

NOVEMBER 9, 2015

Quinn Brady, Vice President, Customer Success at YourMembership. Hello! Please allow me to introduce myself as the new Vice President of Customer Success at Yourmembership. It is my pleasure to make your virtual acquaintance. As this is a new role for me, our marketing team requested that I write a blog for you, which you will find below. Please enjoy.

Technology 170

Technology Software Team Products 170

KiKi L'Italien's Acronym Soup

MARCH 24, 2015

'I''ve been reading an excellent book by Jamie Notter and Maddie Grant, When Millennials Take Over , that identifies four capacities for the future of business: Digital, Clear, Fluid, and Fast. The March 24, 2015 edition of Association Chat will focus on The Digital Organization - inspired by this great book. Is your association a digital organization?

Organization 170

Organization millennials Social Media Technology 170

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Revenue

Optimist Consulting

JANUARY 28, 2015

'A rebrand for a membership organisation can be an important part of a new strategic direction. It can revitalise the organisation and engage members and potential members. However, it can also raise questions in members’ minds – ‘What did that cost?’ and ‘Why do we need that?’, so it was good to see how the CIPD (Chartered Institute of Personnel and Development) approached it recently.

Communications 160

Communications Cost Process Marketing 160

Wild Apricot

APRIL 7, 2015

'April 12 to 18th is National Volunteer Week in Canada and the U.S. Here are some resources to help you recognize and celebrate with your volunteers - including our Expert Webinar on "Converting Joiners to Stayers", tips and tools from Volunteer Canada and Points of Light.

Tips 329

Tips Tools Resources 329

Spark Consulting

JANUARY 21, 2015

'Last week, I was teaching the volunteer management course for ASAE’s Association Management Week with the smart and talented Andrea Rutledge (Executive Director of the National Architectural Accrediting Board), and she and I got chatting about membership recruitment. Andrea’s been a volunteer with ASAE’s research committee, which supports the work of the ASAE Foundation, and we specifically got talking about the Future of Membership project.

Recruiting 306

Recruiting Recruitment Texas Case Study 306

Higher Logic

SEPTEMBER 15, 2015

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…). We hope you enjoy getting to know the first community manager we’re introducing, Jenny Taylor.

Tools 233

Tools Resources Strategy Tips 233

Speaker: Dave Sackett

Traditional budgeting and forecasting methods can no longer keep pace with today’s rapidly evolving business environment. Static budgets, rigid annual forecasts, and outdated financial models limit an organization’s ability to adapt to market shifts and economic uncertainty. To stay ahead, finance leaders must leverage a future-forward approach—one that leverages real-time data, predictive analytics, and continuous planning to drive smarter financial decisions.

Cost

Reid All About it

JULY 1, 2015

Every year, when I register for the ASAE Annual Meeting, I check the box to receive emails from exhibitors. As a writer/marketer, I like seeing how vendors in my community use email marketing. Some of them do it well, but some, oh boy, they really blow it. The list ASAE provides to exhibitors includes association execs and staff as well as consultant members like myself.

Email Marketing 216

Email Marketing Learning Management System Tips Content 216

Socious

AUGUST 27, 2015

Each year, membership marketing firm, Marketing General (MGI), publishes the results of their Membership Marketing Benchmarking survey. It is the association industry’s deepest look into trends, tools, and tactics. This year over 900 associations participated, making the 2015 Membership Marketing Benchmarking Report one of the strongest narratives to date on how to grow membership.

Marketing 216

Marketing Strategy Survey Tools 216

Aaron Wolowiec

SEPTEMBER 29, 2015

Kate Pojeta, conventions and exhibitions manager. Q & A with Kate Pojeta, conventions and exhibitions manager, Event Garde. Q: What are you looking most forward to in your role with EG? A: Event Garde has some amazing clients and I’m excited to be on the team to help conventions succeed. Conference planning was a part of my work experience for years, and then I took a little hiatus from it.

Michigan 181

Michigan Content Conference Education 181

Association Leaders

APRIL 28, 2015

To most people, the concept of becoming “lean” connotes having less or doing more with less. For example, I am 35 pounds lean er than I was fifteen months ago. My company is managing more associations today with fewer employees than we did two years ago – we are lean er. To many businesspeople the concept of lean is also associated primarily with manufacturing businesses.

Leadership 163

Leadership Cost Examples Process 163

Speaker: Tim Sarrantonio, Director of Corporate Brand

Do you really know your donors? Not just what they give, but who they are? 👥 In this interactive session, we’ll break down how nonprofits can use behavioral indicators (affinity, recency, frequency, and monetary value) to build prospecting segments that go beyond wealth screening and actually align with donor identity. You’ll walk away with practical strategies to move beyond basic demographics and cultivate supporters based on how they already engage with you!

Analysis

Golden's Rules for Association

MARCH 3, 2015

'A lot of self-help books and personal development coaches advise taking a break from your area of professional focus every now and then to read things entirely outside your field. In today’s world of mass media, information overload, and 24-hour-a-day, day jobs, that is increasingly hard to do. But I have found this to be […].

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Jamie Notter

SEPTEMBER 16, 2015

Core values seem to be somewhat popular among companies that get involved in culture work. It's almost a necessary box to tick. Gather your staff for an off-site, have them reflect about their personal values, then the corporate values, and then narrow down and word-smith your list of values so they can then be printed into posters you put on the wall.

Organization 153

Organization 153

Virtual

MARCH 11, 2015

'I’ve written before about how Boards need to be willing to drop bad members from the Board. Deadwood can kill a Board. But what makes a good Board member? Think QUICK. Q uestions: The best Board members have the courage to ask the hard questions of staff and their fellow Board members. U nderstanding: Board members don’t have to be subject matter experts, but they must take the time to develop an understanding of the organization and its mission.

Association Management 152

Association Management Organization 152

YourMembership

DECEMBER 23, 2015

Did you miss #AskJP, our first CEO Twitter chat, on December 3 rd ? Here are the five essential takeaways you should know: Shifting requires accommodating the millennials entering the workforce. Without question, associations are interested in connecting with millennials as both members and leaders. Millennial needs and wants are different than those of generations past.

millennials 150

millennials Video Member Experience Social Media 150

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GrowthZone’s 11th annual survey highlights trends, challenges, and strategies shaping the membership industry through insights from U.S. and Canadian association professionals. Get your copy of the 2025 Association Survey Results Report to see how your organization measures up: The biggest challenges associations are facing Membership retention trends and non-renewal insights Strategies for automatic renewals and reinstatements Shifts in member engagement tactics Why members are joining (and sta

Survey

Wild Apricot

MARCH 17, 2015

'Effective volunteer onboarding can lead to more motivated, satisfied volunteers – who not only join, but stay and become actively engaged. Here are details on our upcoming free Expert Webinar about Volunteer Onboarding with Tobi Johnson.

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Spark Consulting

MAY 26, 2015

I’m excited to share the launch of the sixth whitepaper in the ongoing Spark whitepaper series, Leading Engagement from the Outside-In: Become an Indispensable Partner in Your Members’ Success. Co-authored with Anna Caraveli ( The Demand Networks ), the whitepaper tackles the question: if engagement is so critical to associations (and we would argue that it is), why aren’t we doing a better job of it?

Course 254

Course Report Content Strategy 254

Higher Logic

SEPTEMBER 29, 2015

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…). In this second installment, we’re introducing another community manager, Calista Rollogas.

Resources 232

Resources Social Media Course Industry 232

Reid All About it

AUGUST 22, 2015

Yesterday, one of my friends started a conversation on Facebook about all the post-show emails sent by ASAE Annual exhibitors. We’re not receiving nearly the deluge of emails that go out before the show, but, once again, many of these emails are missing the mark. Segment your list. You scanned badges. You know the names of the attendees who visited your booth during the show.

Detroit 208

Detroit Revenue Content Marketing 208

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Certificate

Socious

OCTOBER 6, 2015

Regardless of how talented your community managers are, it takes more than community professionals to create a sustainable community that provides consistent engagement and value. According to research from The Community Roundtable , “investing sufficiently in community teams so that the community is integrated across functional areas of the organization” increases both visibility with, and value to, the organization.”.

Team 202

Team Recruiting Recruitment Organization 202

Aaron Wolowiec

JUNE 16, 2015

Tara Ericson, group vice president at Naylor Association Solutions. This month’s guest blog post is by Tara Ericson, group vice president for Naylor Association Solutions , where she oversees group publishers and specialized industry market teams. It was originally published on Association Adviser. Do you have a three-tiered (platinum, gold, silver) event sponsorship offering?

Price 182

Price Revenue Discount Education 182

Association Leaders

APRIL 21, 2015

'There are many traits successful leaders have. We have discussed many of them through this blog. Of course, there are some traits shared by most, if not all, successful leaders such as, honesty, focus and commitment. There are other leadership traits that we commonly think of when we think of great leaders such as communication, selflessness and humility.

Leadership 163

Leadership Team Course Communications 163