Portage Group

AUGUST 8, 2012

It never ceases to amaze me how easily association executives and boards dismiss the need for conducting member research, confident that they have an accurate finger on the pulse of their key stakeholders. Perhaps you make it a habit to pick up the phone or drop in on members periodically to talk to them one-on-one.

Survey 100

Survey Member Research Committee Process 100

Reid All About it

JULY 5, 2024

The weekly list of free educational events and resources for the association community… Association podcasts. You’re more likely to attract and keep members with either a combination or tiered membership structure. Dave Coriale of DelCor and the Reboot IT podcast started a Linked group, Society of Association Podcasters. 1 CAE credit.

Strategy 270

Strategy Education Content Tips 270

Associations Now

MARCH 19, 2019

Say goodbye to the event registration strategies of yore: Facial recognition and customized software-as-a-service solutions are taking center stage. “We This opened up a whole new reality for event planners. They could create a bespoke event registration tech deck, a built-to-order solution to meet their event’s precise needs.”.

LMS 69

LMS Learning Management System Software System 69

Nimble AMS

AUGUST 8, 2024

For example, when they purchase an item online, offer them a coupon code for a special discount on another related items, such as branded merchandise, or a discount on an upcoming continuing education event. TECH TIP: Nimble AMS makes it easy to offer special offers to your members. The same goes for your members.

Discount 133

Discount Tips Member Experience Member Research 133

Reid All About it

AUGUST 30, 2024

The weekly list of free educational events and resources for the association community… Chapter non-dues revenue. By the end, they guarantee you’ll be more comfortable on camera and better equipped to collect content from your members. Workplace challenges. Attendee connections. I won’t share or sell your email address.

Video 213

Video Content Revenue Strategy 213

Reid All About it

OCTOBER 4, 2024

The weekly list of free educational events and resources for the association community… “ As long as autumn lasts, I won’t have enough hands, canvas or colors to paint the beautiful things that I see.” If you have a free webinar or event coming up, please send me the link by Wednesday afternoon the week before it’s scheduled.

NJ 258

NJ Email Marketing System Education 258

Smooth The Path

JULY 30, 2020

There is a mountain of data languishing unanalyzed, from the attendee chat record at virtual conferences to the member contributions to online communities to even the video from chapter meetings. No longer are events, communities, and meetings just benefits. They are powerful ways to get insights into our members’ world.

Member Research 78

Member Research Video Report Conference 78

Reid All About it

JULY 9, 2021

The weekly list of free educational events and resources for the association community…. Here are the educational events scheduled for next week. If you have a free webinar or event coming up, please send me the link before Wednesday afternoon the week before it’s scheduled. Training programs. Email Address: Subscribe.

Rhode Island 195

Rhode Island Technology Strategy Member Engagement 195

Optimist Consulting

MAY 22, 2014

This report highlighted how the research and data world had evolved beyond the Society’s existing categories and definitions that had traditionally been used. Talking to members. They also recorded the London session , so any members that could not attend any of the events in person could hear the presentations and see the slides.

Project 100

Project Marketing Committee Proposal 100

Smooth The Path

OCTOBER 2, 2017

While planning a membership summit for city and area Florida realtors associations, the event host found my session on FSAE’s program and asked me to give the presentation to their association professionals. Networking is one of the top values we provide our members. The more folks I meet, and help, the better all this works.

Florida 76

Florida Recruiting Recruitment Member Research 76

Association Success

MAY 28, 2019

To provide context on what considerations we made in our rebrand, we want to point out a few factors that went into our decision: Member Research. In 2016, SMPS engaged a research firm to identify perspectives, opinions, needs, and desires of our members. Narrative.

Survey 113

Survey Social Media Member Research Marketing 113

Smooth The Path

OCTOBER 4, 2016

It is so frustrating… Industry suppliers launch competitive products and events and our members purchase them. Members have a challenging problem and we have the solution but they do not use our solution. We reach only 14% of the population of potential members. Only 25% of our members come to the conference.

Price 127

Price Member Experience Products Conference 127

Fonteva

FEBRUARY 9, 2021

Depending on the opportunities your association offers, try to look for membership solutions that can integrate with or also have event management capabilities. Here are some of the top features your own solution should have: Member database. Make sure to actively track engagement (like event attendance, online activity, etc.)

Member Engagement 98

Member Engagement Tips Recruiting Recruitment 98

Smooth The Path

JUNE 18, 2019

I had a half hour before my next meeting, and I spent the time browsing the association’s website looking at their events, research reports, and online community. My first-year member experience lines up with many other new member’s experiences according to member research.

Organization 108

Organization Member Engagement Member Experience Video 108

Smooth The Path

NOVEMBER 6, 2016

To protect the anonymity of this association I can’t tell you everything we learned but I can tell you about a few of the key insights gained: Influence is a key challenge for members – members worried about their ability to influence stakeholders and like most professionals this is becoming a more important part of their job.

Case Study 104

Case Study Project Association Value Member Engagement 104

Smooth The Path

SEPTEMBER 9, 2021

In the old days of in-person events, the information exchanged in breakout groups was mostly effervescent. Better yet, these conversations may sometimes unearth many little solutions for a big problem vexing the profession, industry, or field and with a little amplification, can help other members who are struggling too.

Conference 78

Conference Report Examples Process 78

Associations Now

AUGUST 27, 2018

Event Marketer breaks down five strategies for how to bring the technology to your conference. On her Smooth the Path blog, member researcher Amanda Kaiser outlines how broken processes can inhibit engagement. One way to immerse attendees in your meetings: augmented reality. Is it time for a process audit?

Social Media 58

Social Media Recruiting Recruitment Member Research 58

Smooth The Path

APRIL 3, 2016

Slow data is the data we accumulate after talking to members at event after event after event, by job shadowing or in member phone interviews. Like fast food, fast data is superficial, it tells us what is happening but not why it is happening. Slow data is different.

Member Insights 60

Member Insights Conference Member Research Survey 60

Smooth The Path

JANUARY 27, 2022

One member’s fabulous gala is another member’s small-talk-nightmare-from-hell. We can’t be sure that members will love a new product or assume they won’t like the topic of an article or will register for a new event. Sometimes it can be helpful to question what we think we know.

Products 78

Products Member Experience Member Research Member Engagement 78

Associations Now

FEBRUARY 3, 2016

Your intrepid membership blogger returns from two conferences at regional societies of association executives with a roundup of tips and ideas, including great questions for member research and the power of delegating metric measurement to staff. Here’s a new membership metric for your association to track: retention rates.

Connecticut 40

Connecticut New York New Jersey Member Research 40

Associations Now

JANUARY 22, 2016

So, you and your team put a lot of time and effort into creating a meeting that you were sure would drive high attendance numbers given past experiences or even member research. For example, do your events tend to attract federal employees ? But yeah for event-cancellation insurance.). “Attendance isn’t as projected.”

Boston 40

Boston Project Social Media Member Research 40

CSAE

JUNE 27, 2023

Key highlights from the Town Hall are below: Members were reminded of CSAE’s strategic priorities: to be the champion for associations, to be the centre of excellence for the association sector and to be a model for continuous improvement in association management. To get a healthy ratio, CSAE first marketed the event to executive members.

Committee 40

Committee Team Library Review 40

Fonteva

AUGUST 15, 2019

From providing membership programs to offering educational courses to hosting unforgettable events, your team works hard to bring people together over a common cause— whether they are colleagues in a particular field or volunteers working together to achieve a shared goal. Event Management. What is an AMS platform?

Association Software 40

Association Software Software Tools Association Management 40

MemberClicks

FEBRUARY 29, 2024

They’re a group large enough to have a wealth of institutional knowledge, involved enough in the day to day to give good counsel, and present enough that they can work quickly when events require it. Appointing an Executive Committee The board of directors will appoint the members of the executive committee.

Committee 52

Committee Organization Leadership Strategy 52

Associations Now

JANUARY 28, 2019

Event pro Diane Schroder details the problem on Meetings Done Right. The post Daily Buzz: A Better Strategy for Member Research appeared first on Associations Now. Fast Company makes the case that automating some hiring and recruitment tasks can make the whole process less painful.

Member Research 85

Member Research Strategy Sample New York 85

Sequence Consulting

JANUARY 14, 2025

The following solutions and tools will help you better understand member data and roll out personalized engagement opportunities: Association management software (AMS): Your AMS primarily oversees everyday operations, plans events, and deploys communications. a member renews their membership and receives a thank-you email).

Member Engagement 72

Member Engagement Tips Recruiting Recruitment 72