Reid All About it

FEBRUARY 7, 2025

The weekly list of free educational events and resources for the association community The voice of beauty speaks softly; it creeps only into the most fully awakened souls. Have conversations with volunteers and staff about how you can all set an example for others. Friedrich Nietzsche Social events. Association SEO course.

Chicago 275

Chicago Revenue Education Member Engagement 275

.orgSource

APRIL 1, 2025

Considerations for Your Association Are we investing in automation and AI to improve member experiences? Case Study Example: The American College of Chest Physicians (CHEST) modernized its learning management system (LMS) and training facilities to create hybrid learning experiences , expanding its global reach and member engagement.

Case Study 88

Case Study Revenue Leadership Chicago 88

Higher Logic

MAY 29, 2020

This is how you can prove your new member community will be a valuable technology investment. Here are five examples of priorities you might find in your association’s strategic plan, along with key points for how community helps. Use community to reach future members. Example: “X platform is cheap/free.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Member Engagement Tools 287

Reid All About it

NOVEMBER 8, 2024

The weekly list of free educational events and resources for the association community… “It is not every day that the world arranges itself into a poem.” For example, only a quarter of event planners are “innovators” who “are constantly evolving their event designs.” More info/register (ASAE members only). Attendee value.

Certificate 252

Certificate DC Education Tips 252

Higher Logic

APRIL 14, 2020

Tirza Austin, their online community manager, said: “We have made our forums available to non-members. We also created a COVID-19 resource page with resources from across our organization on a Higher Logic microsite.”. Members Supporting Members, Personally + Professionally. Taking Conferences and Events Virtual.

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

DECEMBER 6, 2024

The weekly list of free educational events and resources for the association community The health of an organization is directly proportional to the speed at which truth travels within it. Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. Tax reform threat. CAE credit.

Content 213

Content Strategy Education Revenue 213

Reid All About it

FEBRUARY 21, 2025

The weekly list of free educational events and resources for the association community Life cannot be delegated. Lewis Mumford New member onboarding. Talley Management Group shares five thoughtful ways to welcome new members to your association. 1 CAE credit. 1 CAE credit. More info/register.

Arlington 258

Arlington Education DC Social Media 258

Higher Logic

MAY 23, 2019

When evaluating how your onboarding program is doing, ask yourselves if these three things are true about your program: Are members quickly introduced your association’s benefits, like your member network and key resources? Are members drawn in so much that they want to remain and participate? No problem.

How To 226

How To Process Tips Resources 226

Higher Logic

MAY 13, 2020

Making connections is most likely one of your members' top reasons for joining your association. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round. Here’s just one example: Using community data to create relevant programming.

Tools 296

Tools Communications Email Marketing Recruiting 296

Higher Logic

AUGUST 2, 2018

Have you ever had this experience? An abandoned cart campaign is a perfect example of how marketing automation can be used to create a great user experience. This is key to providing an excellent member experience. How marketing automation uses data to create a great member experience.

Marketing 184

Marketing Member Experience Software Email Marketing 184

Nimble AMS

DECEMBER 14, 2020

Delivering value for your members is what your association is all about. You’re the go-to resource for your industry or profession. You’re the place your members go to stay informed, network, and advance their careers. Download our success kit for the top resources you need to boost member retention. Get the kit.

Member Experience 78

Member Experience Member Engagement Content Resources 78

Nimble AMS

DECEMBER 16, 2019

Ready to take your member experience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?

Member Experience 78

Member Experience Technology Resources Examples 78

Higher Logic

AUGUST 10, 2017

It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.

Social Media 196

Social Media Video Member Experience Content 196

Reid All About it

JULY 5, 2024

The weekly list of free educational events and resources for the association community… Association podcasts. The appendix includes an extensive library of board training resources from 25 associations. Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them. Board stewardship.

Strategy 270

Strategy Education Content Tips 270

Reid All About it

MAY 3, 2019

The weekly list of free educational events and resources for the association community… View from our campsite in the Superstition Mountains Wilderness east of Phoenix. Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. 1 CAE credit. More info/register.

Tucson 262

Tucson Phoenix Products Member Engagement 262

EventMobi: Association Events

AUGUST 8, 2024

Whether it’s a classroom-style experience, a networking event, or a happy hour, it can be an excellent way to strengthen ties within the event sector. The most important resource chapters offer is education. The largely rural Region 1, for example, covers parts of the province that can be difficult to reach by car.

Maine 262

Maine Education Report Technology 262

Reid All About it

JUNE 28, 2024

The weekly list of free educational events and resources for the association community… Workforce trends. Planning Like It’s Your Opening Day: Resources to Develop Your Next Annual Budget Hear about a new approach to annual budgeting—one focused on how to grow revenue, relevance, and relationships, not on how to simply cut expenses.

LMS 264

LMS Course Member Engagement Education 264

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Start with what tools, data, resources, and time you have now.

Report 319

Report Team Course Member Experience 319

Sequence Consulting

MARCH 21, 2025

Recognizing and Rewarding Members Recognition strengthens loyalty by making individuals feel like valued members of your associations community. For example: Award ceremonies highlight leadership , volunteer efforts, and industry accomplishments, inspiring others to stay engaged.

Certificate 72

Certificate Education Member Engagement Resources 72

Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience.

Strategy 317

Strategy System Team Process 317

.orgSource

APRIL 22, 2025

Disruption simply shows upand how your organization responds determines whether your story becomes an example of transformative success or a cautionary tale. From personalized member experiences to streamlined operations and smarter decision-making, AI can be a game-changer. If its been a while, whats holding you back?

Case Study 88

Case Study Innovation Organization Leadership 88

ISAE

MAY 14, 2025

Ineffective or outdated member engagement tools. In todays fast-paced, tech-driven world, members expect a seamless digital experience that allows them to connect and access resources effortlessly. Offer a modern member portal. Difficulty accessing resources. Your AMS may offer this feature!

Member Engagement 52

Member Engagement LMS Newsletter Software 52

Sequence Consulting

NOVEMBER 26, 2024

For example, perhaps you want to grow your membership by 50% in the next two years and maintain retention at 75% or more. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. ● With this approach, you don’t have to ask for more from a staff member who is already stretched thin.

Strategy 72

Strategy How To Guidelines Software 72

Reid All About it

APRIL 2, 2021

The weekly list of free educational events and resources for the association community…. Hear what works, where to focus your resources, marketing, management, and tracking. Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. Post-pandemic association workplace. More info/register.

Revenue 335

Revenue Conference Education Resources 335

Higher Logic

OCTOBER 25, 2018

However, we’ve seen far too many associations waste valuable time and resources on a switch, only to run into similar dissatisfaction with their new database down the road. Rather, you should look to adopting the best member experience product to achieve your specific objective. Help us help you avoid this.

Tools 176

Tools Member Experience Software Marketing 176

Higher Logic

OCTOBER 18, 2017

For example, one of your association chapters may be much more active than others, generating more volunteers and making more progress toward your goals than the others. Once you have data on each of your groups, you can use that to inform your association’s strategy so that every group gets the resources and support they need most.

Report 205

Report Committee Software Association Software 205

Sequence Consulting

DECEMBER 15, 2024

For example, perhaps you want to grow your membership by 50% in the next two years and maintain retention at 75% or more. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. With this approach, you dont have to ask for more from a staff member who is already stretched thin.

Strategy 72

Strategy How To Guidelines Software 72

Nimble AMS

MARCH 19, 2021

Let’s use the goals most common to associations as an example: Recruit more members, improve member engagement, and increase retention. Explain to your executive team and your board how an online member community can help you reach these goals. Highlight how an online community can improve the member experience.

Member Experience 135

Member Experience Member Engagement Recruiting Recruitment 135

Aptify

NOVEMBER 5, 2020

Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. Here are some examples of content to include in your email series: Remind them of the benefits they will now receive as a member of your association.

How To 148

How To Examples Member Experience Social Media 148

Sequence Consulting

MARCH 21, 2025

AI can help your staff visualize and understand the data stored in your associations membership management software , both at the individual member level and across your entire member base. For example, your association can use AI to: Create email templates. Share tailored content. Transparency.

Software 72

Software Tools Content Survey 72

Higher Logic

NOVEMBER 14, 2018

For example, let’s compare the following two emails. The one that’s a generic call for surveys, or the one that personalizes the email with me and my family member’s name? Example 1 , Example 2. Curious about what’s behind creating a personalized experience? Which one is more compelling to the reader? Learn more!

Marketing 197

Marketing Illinois Florida Examples 197

Higher Logic

OCTOBER 8, 2018

At its base, every community should maintain a strong foundation of core modules (the no-nonsense tools and features that are essential to your success, like calendars, discussion boards, directories, automation rules, and a resource library) to support its essential objectives. Drive a Better Member Experience with Additional Modules.

eBook 109

eBook Directory How To Member Experience 109

Higher Logic

MARCH 24, 2020

Here at Higher Logic, we’re passionate about lifelong learning and dedicated to providing resources to drive our customers’ to achieve their goals. To support our customers on this journey, let’s explore the latest and greatest ways to strengthen your knowledge and get the most from our products and resources.

Library 219

Library Course Video Products 219

Aptify

JUNE 25, 2024

For example, Aptify membership management software by Community Brands lets you view, report on, and interact with data in real time. Evaluate your resources. As you decide how to increase membership, carefully evaluate your resources and capabilities. Based on your audience, mission, value, and resources, create the right plan.

Organization 138

Organization Recruitment Recruiting Software 138

Higher Logic

FEBRUARY 10, 2020

Resource: A New Perspective on Negative Feedback in Your Customer Community. Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions.

Tools 177

Tools Review Products Member Experience 177

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. Keep Members (Happy). But sending targeted, personalized communications does.

Member Experience 113

Member Experience System Email Marketing Examples 113