MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience.

Strategy 317

Strategy System Team Process 317

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. But this concern?doesn’t

Member Experience 78

Member Experience System Content Tips 78

Reid All About it

FEBRUARY 7, 2025

Have conversations with volunteers and staff about how you can all set an example for others. She also shares examples of companies who built successful products but lost sight of what made them great. Hear about real-world examples for leveraging data from your email marketing, community, AMS, educational programs, and more.

Chicago 275

Chicago Revenue Education Member Engagement 275

Freestone

OCTOBER 29, 2024

Meet your members’ expectations and become the go-to industry provider for continuing education by investing in the best online learning software platform. Here are three important factors to look for in your next learning management system (LMS) to support your members’ needs: 1.

Software 75

Software Learning Management System LMS Certificate 75

Socious

OCTOBER 26, 2016

So to be as effective as possible, they buy association-specific software systems. Event software plans and manages events, but it won’t take care of your membership dues, for example. What you end up with is not just best-of-breed functionality, but a hodgepodge of systems loosely strung together. Benefit #2) Simplify Training.

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System Technology Software Membership Management 100

Achurch

APRIL 8, 2025

The key to AI success isnt adopting the flashiest system its ensuring the solution genuinely enhances your work, integrates smoothly with your existing tech stack, and aligns with your mission. Member data security, for example, is essential. What level of analysis are we seeking? What are the security protocols?

Tools 83

Tools Analysis Member Experience Team 83

Higher Logic

AUGUST 2, 2018

Have you ever had this experience? An abandoned cart campaign is a perfect example of how marketing automation can be used to create a great user experience. This is key to providing an excellent member experience. How marketing automation uses data to create a great member experience.

Marketing 184

Marketing Member Experience Software Email Marketing 184

Reid All About it

DECEMBER 6, 2024

Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. Come with a curious mind, participate in a live Q&A, and leave with real-life examples and tips you can modify to tackle your most challenging recruitment dilemmas. Snacks Are we too impatient to be intelligent?

Content 213

Content Strategy Education Revenue 213

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Member Engagement Tools 287

Reid All About it

FEBRUARY 21, 2025

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. 1 CAE credit. Wondering what platforms are out there and what features you should be looking for?

Arlington 258

Arlington Education DC Social Media 258

Higher Logic

APRIL 14, 2020

APGA is also hosting virtual roundtables three times a week, averaging around 120 people per call, who weigh into to share examples of their communications and how they’re abiding by local guidelines. But these associations are using the tech available to them to go virtual and continue delivering engaging experiences.

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Library Austin eBook Learning Management System 318

Higher Logic

MAY 30, 2018

Let’s simplify it a little: Marketing automation controls data: It's a system of rules established by a marketer to govern if-then situations. Artificial intelligence understands data: It’s a machine or system programmed to: seek patterns, learn from experience, and. predict responses.

Marketing 114

Marketing eBook System Content 114

Reid All About it

NOVEMBER 8, 2024

For example, only a quarter of event planners are “innovators” who “are constantly evolving their event designs.” Hear practical tips, real-world examples, and innovative strategies to help you create events where everyone can participate fully, enjoy the experience, and feel a sense of belonging. Attendee value. 2 CAE credits.

Certificate 252

Certificate DC Education Tips 252

.orgSource

FEBRUARY 25, 2025

Even as AOL clung to its legacy systems, it became clear that the company wasnt keeping up with evolving expectations. Its an example of what happens when a brand fails to innovateit gets stuck in the past, servicing a shrinking audience. Yet, many associations still operate with outdated systems and approaches.

Innovation 88

Innovation Case Study System Technology 88

Reid All About it

JUNE 28, 2024

The learning management system (LMS) market has exploded in response. To help you sift through the options, D2L’s buyers guide for associations offers advice on the LMS selection process and walks you through the different system features, capabilities, and support services you’ll encounter out there. Do You Trust Your Member Data?

LMS 264

LMS Course Member Engagement Education 264

Higher Logic

AUGUST 10, 2017

How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences. Use that data to send only the most relevant offers and information to each member.

Social Media 196

Social Media Video Member Experience Content 196

Sequence Consulting

MARCH 21, 2025

AI can help your staff visualize and understand the data stored in your associations membership management software , both at the individual member level and across your entire member base. For example, your association can use AI to: Create email templates. Share tailored content. Facilitate content creation. Transparency.

Software 72

Software Tools Content Survey 72

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Report 319

Report Team Course Member Experience 319

Higher Logic

SEPTEMBER 26, 2017

But for those focusing on member experience, engagement, and growth, it isn’t the best option. An AMS investment will help your staff do their jobs better, but typically won’t do much to improve your member experience or to expand their benefits of membership.

Software 136

Software Learning Management System Member Experience Class 136

Sequence Consulting

NOVEMBER 26, 2024

For example, perhaps you want to grow your membership by 50% in the next two years and maintain retention at 75% or more. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. ● This is a good time to revisit or refine these elements if needed.

Strategy 72

Strategy How To Guidelines Software 72

Higher Logic

MAY 23, 2019

Measure both the importance of the campaign and each element within it against the perceived member value. By going through this process, you’ll have a quantifiable method for prioritizing the respective member experience. CTAs are measurable and a core opportunity to get your members engaged.

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How To Process Tips Resources 226

Reid All About it

MAY 3, 2019

If that type of experience isn’t an option for you, WBT Systems shares 13 ways you can get a basic level of knowledge and keep up with the trends in your association’s industry or profession. It’s frustrating to have member and event attendee data spread out across the organization in different databases. 1 CAE credit.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Sequence Consulting

DECEMBER 15, 2024

For example, perhaps you want to grow your membership by 50% in the next two years and maintain retention at 75% or more. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. Scalable, ensuring it doesnt have restrictive caps on the number of members or staff accounts you can have.

Strategy 72

Strategy How To Guidelines Software 72

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 134

Survey Strategy Member Experience Review 134

Membersuite

JULY 16, 2021

You can collect the rest during new member onboarding. During onboarding, collect a little data at a time, and tell the new member how you will use it. Make sure these reasons are for the member’s benefit, not yours. You can also collect data via brief polls and surveys, member portal forms, and after renewal.

Report 175

Report How To Committee System 175

MatrixG

MAY 8, 2025

The conversations are inspiring, filled with examples of strategic initiatives, membership growth, innovative partnerships, and new revenue streams. But when it comes to tech, I mostly hear about it when systems are broken, outdated, or failing. Know how your CRM drives marketing efforts and personalized member experiences.

LMS 52

LMS Revenue System Technology 52

Blue Sky eLearn

DECEMBER 6, 2019

Whether you’ve decided to improve your website or build it from scratch, you should review your website platform or content management system (CMS). Allow your members to communicate seamlessly through a messaging system, as well as more public forums that they can contribute to. Message board. Invest in reporting features.

Member Engagement 232

Member Engagement Directory Tips LMS 232

Higher Logic

APRIL 11, 2017

It’s a problem that happens not only with people, but with software systems as well. Unless your business technology, including your online community platform, association management system (AMS) or customer relationship management software (CRM) talks to one another directly, the information they collect won’t reach its potential.

Software 192

Software System Tools Team 192

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Here are some common mistakes and how to avoid them using a modern association management software (AMS) system. Not personalizing member communications. . Use integrations to bring data together from your multiple systems.

Member Experience 113

Member Experience System Email Marketing Examples 113

Reid All About it

MAY 9, 2025

Hear real-life examples of building (and losing) trust across borders. More info/register (ASAE members only). Engaging Rural & Remote Members Through Community Platforms Discover how regional forums, virtual events, and tailored content can help your rural members feel seen, heard, and supported. More info/register.

Certificate 281

Certificate DC Strategy Revenue 281

Reid All About it

APRIL 19, 2024

TopClass LMS explains how it works and shares examples of associations doing this now. Andy Crestodina, Orbit Media 101 ways to make and maintain friendships: real examples from life and listeners. Hear about best practices, cutting-edge technology, tips to avoid common pitfalls, and real-world examples. Decline of trust.

Education 258

Education Social Media Content Strategy 258

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business.

Member Experience 60

Member Experience Technology System Innovation 60

Higher Logic

OCTOBER 8, 2018

After all, online communities exist to help people forge meaningful connections, so shouldn’t your members be able to do that from any screen or mobile device? Drive a Better Member Experience with Additional Modules. Objective #6 - Online Member Experience. Answer: resounding ‘YES’]. From there….

eBook 109

eBook Directory How To Member Experience 109

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. System integration. They’re evolving, too.

Member Experience 60

Member Experience Technology System Software 60

Higher Logic

JANUARY 23, 2020

It’s vital to provide content that’s truly engaging to increase members’ productivity with continuing education programs. The easiest way to do this is by implementing a Learning Management System (LMS). Create timely courses and keep members informed. Promote social and live learning opportunities.

LMS 199

LMS Products Tips Learning Management System 199

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88