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Use a Chatbot to Answer Members’ FAQs

Associations Now

“Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We Imagine you had a bot to support member services. To do this, AICPA powered up a chatbot. How would you use it?

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From Passive to Passionate: Strategies for Member Engagement

Association Freak

Reading Time: 5 minutes Member engagement and retention are the ultimate weapons in the battle for long-term success. This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants.

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From Passive to Passionate: How to Supercharge Member Engagement

Association Freak

Reading Time: 6 minutes Member engagement and retention are the ultimate weapons in the battle for long-term success. This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants.

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Building an Association Crisis Communications Webpage

GrowthZone

Set the tone: Whether targeting association members or your association’s industry stakeholders and regardless of the amount of or type of content, the tone should be helpful, sincere, and compassionate. How to Keep Members Engaged Amid COVID-19. >> Links to press releases. Media Statements (video or text). INFORMATION.

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Five tips to improve your connection with Gen Z members

Nimble AMS

At times, it may seem like younger members are speaking a different language but strengthening your communication with Gen Z professionals ensures a future of member engagement and retention. . Positive member engagement with young professionals doesn’t just happen overnight. Listen to your Gen Z members.

Tips 122
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Keep Members Coming Back

YourMembership

Ideas to help you engage, empower and retain members. Keep Members Coming Back. February 9th, 2012 | Posted in Member Engagement + Retention , Social Media and Business Trends. Member Engagement + Retention. YourMembership.com Blog. It’s important to be approachable, real and available. Make it easy.

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Association Brain Food Weekly: 6.5.20

Reid All About it

Their FAQ describes the program. from the FAQ). Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. More info/register.