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From Passive to Passionate: How to Supercharge Member Engagement

Association Freak

Reading Time: 6 minutes Member engagement and retention are the ultimate weapons in the battle for long-term success. This article steps up to be your champion in this fight, offering a treasure trove of insights and strategies to turn passive members into enthusiastic participants.

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Understanding Membership Types: A Comprehensive FAQ Guide

MemberClicks

When it comes to attracting, retaining, and delighting your members, the types of membership you offer play a big role. The right membership types can help improve your member engagement and member retention. Exclusive events and experiences are known to increase member engagement and retention.

FAQ 52
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Use a Chatbot to Answer Members’ FAQs

Associations Now

“Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We Imagine you had a bot to support member services. To do this, AICPA powered up a chatbot. How would you use it?

FAQ 86
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Five tips to improve your connection with Gen Z members

Nimble AMS

At times, it may seem like younger members are speaking a different language but strengthening your communication with Gen Z professionals ensures a future of member engagement and retention. . Positive member engagement with young professionals doesn’t just happen overnight. Listen to your Gen Z members.

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Why members should have a seat at the leadership table

Nimble AMS

Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. To truly transform how your members benefit from your organization, you’ll want to invite them to the leadership table. Certifications and credentials.

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Building an Association Crisis Communications Webpage

GrowthZone

Set the tone: Whether targeting association members or your association’s industry stakeholders and regardless of the amount of or type of content, the tone should be helpful, sincere, and compassionate. How to Keep Members Engaged Amid COVID-19. >> Links to press releases. Media Statements (video or text). INFORMATION.

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Time for a Conference Chatbot?

Associations Now

“After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” said Chrissy Jones, AICPA’s lead manager of communications and member engagement.

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