This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
When it comes to retaining and engaging your members, optimizing your memberexperience is everything. But when it comes to how to make it better, it can be difficult to know where to start! You probably already have a wealth of data from member surveys.
Wondering how to keep your members around forever? Here are 9 ways you can improve their memberexperience of your organization and engage your members more than ever.
Learn how to enhance and elevate the event experience for your members. The post How to turn your members events into great memberexperiences appeared first on YourMembership. Events and conferences are one of the largest sources of non-dues revenue for associations.
Learn how NetForum A-Score helps you enhance the memberexperience, offering crucial engagement insights. How to improve your association’s memberexperience with engagement scoring appeared first on NetForum Association Management Software. Download this free guide today.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional memberexperience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members.
Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Dedicate time to reassessing the memberexperience and making sure it aligns with what members expect from your association now. Map the Member Journey .
As associations learn to create and curate wonderful memberexperiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
However, most organizations are still exploring where and how to implement AI effectively. How to Prepare for 2025 : Identify High-Impact AI Applications : Start with AI tools that can deliver direct value, such as chatbots for member support, content curation, and predictive analytics.
When members find value in your educational programs, they are more likely to remain engaged and renew their memberships. Here’s how to elevate your CLE content: Tailor content to member needs: Regularly survey your members to identify their interests and challenges. Watch our on-demand webinar today!
If youve ever had an amazing dinner at a restaurant, youll understand how every micro-interaction impacts your impression of the night. When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. What is memberexperience?
Nimble AMS has designed the LWCs so associations can create a dynamic and responsive memberexperience. When your organization uses LWCs you’ll have unparalleled flexibility as you create custom, professional widgets to elevate staff and member interactions. Want to learn more about the power of Nimble AMS and Salesforce LWCs?
Do y our members value in – person events ? If so, g ive them something to talk about when you improve the memberexperience by adopting innovative technology ! Associations Now reports that young professionals value in-person events. Here’s how to get started. Online community platform. Download now
Identify the needs of your members and how to best meet them. Explore the benefits of gathering feedback and ready-to-us examples to help you create a meaningful survey to enhance memberexperience and drive improvements.
You can communicate all the benefits of your association in a layered way that doesn’t overwhelm them , encouraging them toward deeper participation in your community, where members are already networking, connecting, and collaborating. Read more: How to Improve First-Year Member Retention. Tip: Create a “Welcome Campaign.”
Keep reading to learn more ways AI can help your association provide an excellent memberexperience and offer c ompetitive member benefits. . How can AI transform your association? . However, b efore you adopt AI at your association , you’ll want to consider how to apply the technology to best complement your mission.
For more about how your association can propel long-term growth by integrating more membership activities into an online community, watch our free on-demand webinar: How to Fuel Long-Term Member Engagement that Propels Growth. Do they have any suggestions for how to improve it? Seek Feedback from Mentors and Mentees.
Freeman released a survey report describing how Gen Z professionals view live events , how their feelings compare with those of their older peers, and how event marketers can apply the insights to better reach this group. GrowthZone explains how to drive members to your community platform. Online community.
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. ● Maybe you want to start selling branded merchandise within the next year and sell a combined total of 200 shirts, coffee mugs, and notebooks.
Mary Byers explains why you need one (at least) and what questions will help you identify your competitive advantage overall and for different member segments. eLearningDOC describes the benefits of turning your webinars into self-paced, dynamic, and interactive learning experiences. More info/register (ASAE members only).
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. Maybe you want to start selling branded merchandise within the next year and sell a combined total of 200 shirts, coffee mugs, and notebooks.
Many of the data disasters I’ve seen result from well-intentioned employees trying to get a job done without the correct information about how to do it. The post Good Data Governance Equals Great MemberExperiences appeared first on.orgSource. Don’t expect your teams to figure this out.
The post The Great Resignation: Ensuring Continuity for Your Members appeared first on Higher Logic. Wondering how to keep the memberexperience continuous during the Great Resignation? The post The Great Resignation: Ensuring Continuity for Your Members appeared first on Higher Logic.
To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized memberexperience.
You should be able to tell members’ and customers’ exactly how you use every piece of data in their record. Ideally, that answer has something to do with better understanding their needs and interests so you can provide a stellar memberexperience and deliver the products and services they need.
Examples could include quality, cost, growth, and memberexperience. Choose which 3 to 5 tell you how your organization is performing at a glance. Check out this infographic to help you visualize how to check your organization’s vitals. Step 2: Place your metrics into broad categories. Try to speak truthfully.”.
Ill add one more reason: many writers have been in your clients (or members) shoes. They truly understand your target audiences experiences and emotions. They explain how to help Gen Z connect with employers, find jobs, jump-start their careers, and make career decisions. An AI tool cant replicate that. Online learning strategy.
Be sure to have a communications plan in place to make these trial members feel welcome and see immediate value so they’ll be more inclined to join when the trial membership expires. How to personalize the memberexperience. Download now. Offer new membership levels.
How are chapter members interacting? Less than half of associations measure key financial or programming metrics for their chapters, according to Mariner Management’s 2016 Chapter Benchmarking Report.
eLearningDOC explains why microlearning is an ideal learning format for busy professionals and how to add it to your associations education portfolio. Snack pack How to ensure your association’s communications cut through the inbox clutter. Liz Willits , Content Phenom How to raise readers, in 35 steps. Microlearning.
Start by thanking new members for their membership. Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. Be sure to give them instructions about how to log in and how to set up user profiles.
Empower your member support team with Nimble AMS chatbots by streamlining crucial aspects of your member services and answering frequently asked questions 24 hours a day, 7 days a week. Learn more tips about how to support member pain points. Automation (Salesforce Flows). Download now.
Candace Vanderpoel at McKinley Advisors explains what low response rates on member surveys mean and how to improve them. BackPocket Agency explains why you need a content strategy and how to create one. Learn how to set basic goals and develop realistic expectations for success and impact during their time as Treasurer.
Here’s how to get started. . How c an p rofessional a ssociations b enefit f rom b usiness a nalytics? . What types of members participate in continuing education? The answers to these questions can help improve the memberexperience for everyone who joins your organization. . Improve the memberexperience .
Three strategies to promote your new AMS purchase Are you ready to get staff, members, and key association stakeholders e xcited about your new AMS? After you’ve purchased your new technology, you’ll want to share the goals of the AMS project and the expected outcomes for your organization and your members. Member login portal.
Members also care about the state of your technology, and if it negatively impacts their memberexperience they might lapse. Because members use innovative online platforms like Instagram, Twitter, TikTok, and LinkedIn every day, they expect a similar technological experience from their association. Learn more.
By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better memberexperiences, and operate more efficiently. Why a Digital-First Culture Matters Improved Member Engagement : A digital-first culture helps associations meet members where they are—online.
A membership committee is a volunteer-based group of members , serving to improve the memberexperience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. What is a membership committee and why is it important to your association ?
Many organizations wonder if the time is right to embrace technological innovation like association management software (AMS) to streamline staff processes and offer a superior memberexperience. If you’re unsure about how to begin embracing innovation at your association , follow the tips in our blog to guide your decision-making process.
Automate member services with chatbots to guarantee help is always one click away. . Nimble AMS delivers a highly personalized memberexperience with the power of AI and predictive analytics, configurable reports and dashboards, and easy integration with career center resources and learning management software (LMS).
Keep reading to learn the pros and cons of each model and how to apply each type at your association. When considering your pricing structure , you’ll want to think about how best to improve the memberexperience. Free or ungated content. Should membership include unlimited access to the learning program? Learn more.
Leveraging modern software at your organization can help you provide an excellent memberexperience and ensure you remain a valuable member resource. With a superior memberexperience, your association can increase member acquisition and grow revenue. Here’s how: 1. Personalize memberexperiences.
Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . How to brainstorm and build a communication plan?.
We’re here to help you learn how to boost registration at your next association event. Six p roven strategies and marketing tactics to boost future event registration It’s time to boost your event attendance and improve your memberexperience too! Here’s how to get started: 1. Read our blog for more tips.
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content