Reid All About it

JUNE 11, 2021

I’ll be happy to feature it as long as it’s not too product centric. Ongoing restrictions on international travel challenged organizations to evaluate their global operations and explore innovative ways of engaging with members and volunteer leaders around the world. Vasan Selliah, Member Insight and Engagement Manager, CSAE.

Certificate 322

Certificate Revenue Technology Communications 322

Reid All About it

AUGUST 16, 2024

I’m happy to feature it as long as it’s not too product-centric. Renewals Reinvented: Leveraging Member Insights for Greater Retention Learn how to use member data to supercharge your renewal strategy. Ensuring your products are effective and of high quality is of paramount importance. More info/register.

America 264

America Strategy Content Social Media 264

Reid All About it

MAY 14, 2021

Some of the highlighted trends are alarming: leaders are out of touch with employees and need a wake-up call, high productivity is masking an exhausted workforce, Gen Z is at risk and will need to be re-energized, and shrinking networks are endangering innovation. I’ll be happy to feature it as long as it’s not too product centric.

Technology 341

Technology Strategy St. Louis Tips 341

Association Adviser

JANUARY 20, 2017

When I say the word innovation to you, what feelings does this word evoke? In a recent research study association professionals reported that innovation is synonymous with risk, big expectations, large investments, long commitments and failure. Wouldn’t it be nice to have a guide to association innovation?

Innovation 60

Innovation Project Process United States 60

Nimble AMS

MAY 30, 2023

At AMS Fest 2023, you can see 22 AMS product demos and ask questions directly to the product vendors. What do product upgrades look like for this solution? The product mirrors the Salesforce approach to upgrades, which includes three product releases per year to ensure you can quickly take advantage of new functionality.

Chicago 118

Chicago Software System Cost 118

Smooth The Path

FEBRUARY 23, 2016

When we are tired of the tension it may help to borrow the playbook from an innovative company. IDEO, the innovation experts, have a process that makes for a good example because it not only works but also because it has been extensively shared so we know the method behind the magic. Or small innovative events within bigger events.

Process 60

Process Innovation Products Project 60

Reid All About it

AUGUST 9, 2024

I’m happy to feature it as long as it’s not too product-centric. Host: Brain Aware Training Speakers: Justin Reinert, VP of Partnerships, and Heloisa Vila, Director, Product & Learning Experience, Brain Aware Training Thu 8/15 at 12 p.m. Ensuring your products are effective and of high quality is of paramount importance.

Cleveland 270

Cleveland LMS Press Release Content 270

Nimble AMS

APRIL 6, 2022

Xperience 2022, a virtual event spanning March 21-23, showcased special guests, key industry trends, inspiring stories, networking opportunities, and the latest in product innovation. Nimble AMS featured 15 breakout sessions at Xperience, in addition to multiple demo opportunities and a product roadmap presentation. .

Software 116

Software Missouri Revenue Member Experience 116

Reid All About it

SEPTEMBER 13, 2019

I’ll be happy to feature it as long as it’s not product-centric. Hear about the insights and campaign experience that have led to hundreds of viral crowdfunding campaigns. Presenter: Moshe Hecht, Chief Innovation Officer, Charidy. good data for every stage of the member lifecycle. Host: Community IT Innovators.

DC 34

DC Washington Revenue Review 34

Reid All About it

FEBRUARY 18, 2022

Jenny Nelson at ASAE highlights three ASAE Research Foundation studies that “provide insight into how leaders can approach change and manage change processes going forward.” He describes how they got going in this new direction and ended up with a successful new product. Digital value creation. Seasoned professionals. 1 CAE credit.

Content 39

Content Tips Strategy Marketing 39

Reid All About it

MARCH 22, 2019

I’ll be happy to feature it as long as it’s not product-centric. Tue 3/26 at 8:30 a.m.* – Improving Member Engagement (Coffee Talk – Alexandria VA). Your focus is on your members and it can be challenging to compete for their time. good data for every stage of the member life cycle experience. More info/register.

DC 170

DC Arlington Washington LMS 170

Reid All About it

JANUARY 13, 2023

I’m happy to feature it as long as it’s not too product-centric. Typical measures of member engagement—such as email open and click-through metrics, social media interactions and website visits—are indicators of general activity, and not necessarily true member engagement. Building Member Value in a Post Pandemic World.

Revenue 39

Revenue Education Leadership Strategy 39

Smooth The Path

FEBRUARY 17, 2016

Sometimes associations hear about the latest trend in technology, a way others are raising funds with sponsorships or in isolation they ideate an innovative benefit. We’re focused on launching a product to bring revenue into the association, the problem is this may not be a product our members find of value.

Directory 60

Directory Innovation Survey Member Insights 60

Reid All About it

FEBRUARY 11, 2022

He suggests identifying the sources and magnitude of resistance to innovation within your association and shares an eight-step plan for activating strategic optionality thinking on your board. I’ll be happy to feature it as long as it’s not too product-centric. A lot to digest but important reading. Metaverse hype. More info/register.

Content 39

Content Strategy Technology Tips 39

Smooth The Path

APRIL 7, 2016

They are going through some massive cultural shifts as they reorient the decades old organization toward the future with a new focus on rapid innovation. They created a few formal channels for staff members to submit their great ideas (this is not so unusual). How does this apply to member insights?

Member Insights 60

Member Insights Member Research Survey Process 60

Smooth The Path

MARCH 10, 2016

They know the customers or consumers who get the most value from their products and services and they lean heavily into this group. These companies define arch-types and use that arch-type when talking about new strategic, marketing or innovation plans. Welcome everyone but partner with the best members.

Member Insights 60

Member Insights Innovation Resources Content 60

Smooth The Path

JULY 12, 2018

When the association needed a new website a member lead the refresh. A member will be developing the association’s new member onboarding program. A team of members is putting together a new product plan. Why are the members of this association willing to do this?

Innovation 74

Innovation Strategy Leadership Products 74

Smooth The Path

FEBRUARY 9, 2016

Once we know what their problems are, we can select one problem that is important to members but also one that we are equipped to solve. While solving the problem we may find we are innovating new programs, content, products and services. When we launch these new innovations we improve that value equation.

Innovation 60

Innovation Content Products Member Insights 60

Smooth The Path

MAY 31, 2017

Member feedback helps the new change or product reach its fullest potential. At first, feedback may sound like criticism and criticism may seem like feedback but they are worlds apart. Feedback will help you work the kinks out of the offering. Feedback helps you iterate to make improvements.

Products 83

Products Member Insights Member Experience Innovation 83

Smooth The Path

OCTOBER 23, 2017

Rather than feeling like I was wasting time in meetings, I felt like this productively launched my time at the organization. Whenever I started a new job, I would schedule one-hour meetings with my colleagues to learn about the organization, their job, their goals, and how I could help them.

Review 76

Review Products Member Research Organization 76

Reid All About it

APRIL 16, 2021

Strategies for getting out of a negative thought spiral and into a more productive state of mind. I’ll be happy to feature it as long as it’s not too product centric. Learn how to keep the conversation going post-event and uncover the content your members want and need. Innovative Remote Workplace. Quick hits.

Revenue 363

Revenue Strategy Team Content 363

Reid All About it

MAY 5, 2023

I’m happy to feature it as long as it’s not too product-centric. Fri 5/5 at 10 a.m.* – Coffee with Innovators: Association Design Circle On the first Friday of each month, an association leader leads a conversation on an association innovation topic. More info/register. Fri 5/5 at 4 p.m. CMP credit. More info/register.

Chicago 207

Chicago Education Certificate Revenue 207

Reid All About it

JUNE 3, 2016

Please send me (by Twitter or email ) the link to information about your webinar before Thursday, and I’ll be happy to include it in the following week’s list—as long as it’s not a product-centric webinar, sorry, I try not to list those. – Best Practices: Using Digital Metrics to Gain Member Insight. Tue 6/7 at 12 p.m.

North Carolina 150

North Carolina Raleigh Certificate Marketing 150

Reid All About it

MARCH 14, 2025

New member onboarding. Yes, but this one by James Young of Product Community has a different focus. He says, Great onboarding programs treat new members as contributors who have ideas and agency to help shape our collective future. Check out his ideas for welcoming, orienting, and connecting new members.

LMS 258

LMS Tampa Education Certificate 258

Reid All About it

FEBRUARY 14, 2025

An effective onboarding experience helps a new member figure out how to take full advantage of their membership and increases the likelihood theyll renew. Becky Pierson Davidson describes the onboarding practices of for-profit product communities that you should steal for your new members. AI, automation, innovation).

Chicago 252

Chicago Arlington Education Strategy 252

Reid All About it

NOVEMBER 29, 2024

I’m happy to feature it as long as it’s not too product-centric. Revenue Generation Through Innovation: A Conversation with Rick Harris Hear how associations can discover new revenue opportunities through creative strategies and innovation. and current CAEs to share their knowledge and experience with the exam. 1 CAE credit.

Arlington 245

Arlington Chicago Education Strategy 245