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Thank you so much for joining the Nimble AMS team in LasVegas for Xperience 24. Our Nimble AMS team can fill you in on all the highlights. For example, if a member is actively involved in your online community, they are more likely to renew their membership. Take your memberexperience from average to exceptional!
Here are a few examples of how live chat supports more positive memberexperiences. Members with technical questions can get documented responses quickly. It can’t provide the 24/7 assistance your members may expect. Last week I mentioned Rose, the LasVegas Cosmopolitan Hotel’s digital concierge.
Branding expert David Avrin, CSP, discussed why branding is essential in today’s marketplace at the Meeting Professionals International World Education Congress (MPI WEC) last month in LasVegas. Is it your event experience reaching key decision makers in your industry? Customized memberexperience?
Host: Smart Meetings and Top Golf LasVegas. Hear about digital marketing technologies and platforms your association can use to attract, engage and educate members online. Learn how to achieve digital maturity to improve organizational value and enhance memberexperience and satisfaction. More info/register.
Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program (IGP). Kate Dockins, CAE, IOM, senior vice president/memberexperiences, executive director, foundation, Institute of Food Technologists. More info/register. Host: FiscalNote. 1 CAE credit.
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