This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
This technology is becoming a game-changer for associations looking to create more meaningful and personalized experiences for their members. Without it, interactions can feel impersonal and drive members away. AI bridges this gap, providing the tools to engage each member individually without straining internal resources.
Memberexperience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic MemberExperience?
Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. Host: UST Education Speaker: Austin Campbell, Leadership Doctor Tue 2/25 at 12 p.m.
If you’re looking to make a difference at your association, thought leadership is crucial. A study conducted by Edelman and Linkedin reported 65% of those surveyed said thought leadership content improved their perception of an organization. The benefits of developing thought leadership content ?.
How to Win: Be a Category of One (Leadership for SMBs and Entrepreneurs) Learn how to become a Category of One where you win by not competing and following principles, such as: Work on Yourself, Build Organizational Culture, Use Atomic Habits, Focus on a Niche, and Create a Compelling Saga. 1 CAE credit. More info/register. Host: WorkerBee.TV
Sarah Sain, CAE, Naylor Association Solutions The power of personalized memberengagement: why its critical for associations and how to get started.| How to Future-Proof Your Organization Discover how evolving member expectations and behaviors are reshaping organizational priorities and strategies. 1 CAE credit. Host: WorkerBee.TV
With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the memberexperience with your online community platform. How to drive memberengagement and loyalty through your online community.
To truly thrive in this environment, associations must focus on building a digital-first culture , where digital thinking is embedded into every aspect of the organization, from memberengagement to decision-making and operations. It requires leadership commitment , continuous learning, and a willingness to embrace change.
Successful associations prioritize improving the memberexperience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. How to improve memberengagement scoring at your association.
Clowder explains why you need a mobile engagement strategy when deploying a membership app and how that strategy helps you deliver value, build trust, and increase memberengagement. They save time and when done well, can truly enhance the memberexperience. Coincidence? Education revenue. 1 CAE credit.
Join us on The A100 podcast where Kinsey Fabrizio, president of the Consumer Technology Association, shares her comprehensive leadership journey from joining the membership team to steering the organization. She also shares insights on leveraging technology for operational efficiency and enhancing memberexperiences.
But did you know that you can also empower your association volunteers to boost memberengagement? Here’s how to start transforming your memberengagement strategy by mobilizing your volunteers. . Are you looking for tips to prepare your memberengagement strategy for 2023? Your members want to connect!
Associations watched their members grappling with the new reality and made some discoveries of their own: Connection and community became more important to members, especially those who work from home. Fewer members were interested in the time commitment required by volunteer leadership. Map the Member Journey .
Instead, you need to align your new online community with the mission and priorities of your association's leadership. New Member Acquisition. The goal: Every year, bringing in new members is likely to be on your association’s list. MemberEngagement and Retention. Growing Non-Dues Revenue. Be the industry leader.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
Member scoring is a crucial topic for organizations because providing superior memberexperience drives all associations. Unfortunately, the topic of memberengagement strategy can also be overwhelming. Your association might just be getting started with member scoring. Member scoring is a journey.
When it comes to delivering superior memberexperience (MX), association professionals know how important it is to invest in technology that drives member loyalty. Implementing modern technology is a fantastic first step to boosting memberengagement, but your association shouldn’t stop there.
By identifying and strengthening key areas like strategy, culture, technology, data, and memberengagement, associations can create a resilient framework to navigate disruption and achieve sustained success. Technology is the backbone of operational efficiency, data-driven insights, and personalized memberexperiences.
Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. To engagemembers, WorkerBee.TV Association finances.
A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress. Steps to Define Your Vision and Goals: Engage Stakeholders: Involve leadership, staff, and members in developing your vision. A shared vision ensures alignment and buy-in across the organization.
The resulting data will help you prioritize resources and guide conversations with your leadership. Hear about the themes for 2025, such as navigating AI strategy, the impact of data management, enabling memberengagement, and understanding technology debt. Workforce development. Host: re:Members Tue 3/4 at 12 p.m. 1 CAE credit.
Author: Daria Knupp Its no secret that keeping existing membersengaged is more cost-effective than constantly acquiring new ones. Well-planned events create opportunities for members to connect, learn, and find value in their membership, making them more likely to stay involved long-term.
When Sheri Jacobs of Avenue M polled association professionals, she learned they struggle with prioritizing innovation because of limited time, risk aversion, and lack of leadership support. Post-event attendee engagement. Memberexperience. Challenge your understanding of your association’s members.
In an era where technology can make or break an organization’s ability to engage with members and optimize operations, this gap presents a significant risk. Associations that embrace digital transformation can streamline processes, enhance memberengagement, and unlock new opportunities for growth.
Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and memberengagement. A member-centric approach builds trust, enhances engagement, and drives loyalty.
Set Clear Goals and Metrics : Define what success looks like in terms of memberengagement, satisfaction, and retention. Leverage Technology to Drive Efficiency and Engagement Technology is at the core of a future-ready organization. This technology enhances memberexperiences and increases engagement.
Personalized MemberEngagement AI enables associations to create personalized memberexperiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.
Association professionals who are responsible for reporting analytics to leadership, boards of directors, and other stakeholders come together in a free-flowing environment to share their lunchtime and discuss data analytics topics. Mapping the Journey to Long-Term MemberEngagement. Leverage Data to Drive MemberEngagement.
Many of the members Arlene refers, rise to volunteer leadership roles. Like the members she refers, Arlene is no stranger to volunteering. Throughout her member career, she’s been a presenter, appeared in video testimonials, and written articles. The post Do You Need a MemberEngagement Strategy?
Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters memberengagement. MemberEngagement is an Art and a Science. 1 CAE credit. 1 CAE credit. More info/register. 1 CAE credit. Elliott Co.,
You owe it to your members to develop a thought leadership-driven culture at your association. According to the Community Brands Association Trends Study , members in their mid and late careers rank insightful industry information as their top association priority. How to foster a culture of thought leadership.
But introducing a key member benefit like mentorship can help you engage your members throughout their member journey and increase renewals. Get Buy-In from Leadership. Get Buy-In from Leadership. We've got five tips to help you be successful in starting a mentoring program. Create a Framework.
Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better memberengagement and retention. Amanda Kaiser, memberengagement specialist, Kaiser Insights. 5 Ways to Enhance the Modern MemberExperience. More info/register.
Genevieve Borello, CAE, Senior Manager, MemberEngagement, ACTFL. Let’s discuss design features that can really assist in providing an intuitive experience for your members. Ultimate MemberEngagement: The Power of Data-Driven Decision Making. Host: Association Women Technology Champions.
It’s scary to think what might happen to chapters if they can’t find enough members to lead them. Billhighway discusses the causes of leadership succession issues and offers strategies for preventing volunteer burnout , a big problem for chapters. Leadership development for young members. 1 CAE credit. More info/register.
. – Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and memberexperience survey data benchmarks. See how your association’s performance compares to your peers, and get ideas for measuring your own data and improving your email, community, and memberengagement strategies.
Members want more content. As an association, you have an opportunity to develop thought leadership content, building organization awareness, and credibility , while also meeting your members’ content needs. But how should your association organize the way members and non-members receive your content? .
Data will be presented on its impact, with a focus on women in associations, particularly the impact on women in C-Suite and leadership positions and the long-term effects on associations as women continue to exit the workforce. Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, MemberEngagement, ACTFL.
When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Memberengagement is everyone’s job.
By focusing on member-centric goals and leveraging data analytics, they were able to anticipate industry shifts and tailor their offerings accordingly. This strategic overhaul led to a 35% increase in memberengagement and positioned the association as a leader in innovative healthcare solutions.
Enhancing MemberEngagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members. AI and digital tools allow associations to personalize memberexperiences and engage them in more meaningful ways.
Mastering Year-End Reporting: 5 Tricks and Treats for Advocacy Teams It’s important to show your leadership team, board, and members or clients what you’ve accomplished in the past year, but it’s even more important to connect past success to future plans, especially with a tumultuous election year ahead. . 1 CAE credit. .
No matter how you look at it, the level of engagement each individual memberexperiences is a major indicator of whether or not they will renew with an association. We have all heard that a member is most at risk of not renewing during their first year. Join Elizabeth Weaver Engel, M.A.,
Your association can help staff, volunteer leaders, and members know better by offering (and requiring for some) diversity, equity and inclusion (DEI) education. Inclusive leadership. Hear about some major considerations for online engagement. Maximizing MemberEngagement in the COVID-19 Era. More info/register.
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content