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For years, associations have viewed nondues revenue as a bonus, but with revenue from memberships declining and the demand for engaging memberexperiences rising, nondues revenue is now less of a bonus and more of a necessity. Support From Stakeholders The reality is that a strategy is only as strong as its support from leadership.
Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. To engage members, WorkerBee.TV Association finances. CAE credit.
Technology projects fail for a number of avoidable reasons. In part 1 of this series, I described four common causes of technology project failure. Why IT Projects Fail Lack of Leadership When projects run into trouble, the project team and stakeholders lose confidence in the project manager and the project’s ultimate success.
On the first night of every Requirements Analysis course I teach at Georgetown University, I ask my students to discuss why technology projects sometimes fail. Over time, we’ve identified seven common causes of project failure. Communication is the most important soft skill required for project management. Talk about ugly!
A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress. Steps to Define Your Vision and Goals: Engage Stakeholders: Involve leadership, staff, and members in developing your vision. These initiatives should address challenges, build on strengths, and enhance the memberexperience.
The resulting data will help you prioritize resources and guide conversations with your leadership. If youre embarking on an AMS project, start your research with a review of 108 Ideaspaces list of issues to consider when selecting an association management system (AMS). Workforce development. AMS selection. 1 CAE credit.
Whether they’re in your office or working remotely, your association probably has volunteers contributing to projects every day. You can make the event even more special by including your conference’s keynote speakers, industry experts, and your own leadership and board members. Make Them Leaders. Want to do even better?
It’s scary to think what might happen to chapters if they can’t find enough members to lead them. Billhighway discusses the causes of leadership succession issues and offers strategies for preventing volunteer burnout , a big problem for chapters. Leadership development for young members. More info/register. 1 CAE credit.
Cross-functional projects can bring fresh perspectives and innovative solutions to complex problems. Promote a Growth Mindset : Encourage staff to embrace change, experiment with new ideas, and learn from both successes and failures. This technology enhances memberexperiences and increases engagement.
By implementing comprehensive digital literacy programs and promoting cross-departmental projects with.orgSources guidance, the association saw a 40% increase in innovative project initiatives and a more cohesive, motivated workforce. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
Cross-departmental projects bring diverse perspectives to problem-solving. Prioritize Security and Compliance: Implement robust cybersecurity measures and provide staff training to protect member data. Use Member Insights to Guide Offerings: Personalize memberexperiences based on preferences and engagement patterns.
When Sheri Jacobs of Avenue M polled association professionals, she learned they struggle with prioritizing innovation because of limited time, risk aversion, and lack of leadership support. Memberexperience. How Well Do You Know Your Members? Challenge your understanding of your association’s members.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
Break Down Silos: Facilitate cross-functional projects that bring diverse perspectives to the table. Technology is the backbone of operational efficiency, data-driven insights, and personalized memberexperiences. Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint.
Your leadership probably thinks the one you have is good enough, especially with all the other demands on your association’s limited budget. Think how leadership thinks: align each point of your argument to an organizational goal. IT will have a crucial role in an AMS project so you need them on board from the start.
Unlock the power of timeboxing for project management and professional development. Leadership & Learning Series: The Generational Shift: Moving Forward Together Learn about the generational shift and what makes it unique at this point in history. But you have to admit when you do. 1 CAE credit. . 1 CAE credit. More info/register.
. – Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and memberexperience survey data benchmarks. Conscious Leadership The people in our organization can be the hardest part or the best part of our jobs, depending on the leadership and communication style we bring into our organizations.
Personalized Member Engagement AI enables associations to create personalized memberexperiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.
When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Member engagement is everyone’s job. Unsure where to start?
Planning your Website Project; AMS Integration, Messaging, UI Design, and CTAs. Planning a website project for your association can be an arduous task. Presenters: Julie Ho, CMM, Manager, Live Learning & Event Operations for the Project Management Institute. Brett Hyman, President, CEO and Founder of NVE Experience Agency.
The weekly list of free educational events and resources for the association community… Got a writing project ? I usually work with association industry partners on blog posts, case studies, and other content marketing pieces , but am open to learning about other interesting projects outside that scope. 1 CAE credit. Elliott Co.,
Personalized MemberExperiences as a Standard 2024 Trend : Members now expect personalized experiences, and our survey shows that associations are investing in technologies to deliver tailored, relevant interactions.
What Makes Nonprofit Tech Projects Succeed? Learn what it means for a project to be a “success,” the key elements your organization needs to have in place, the secrets of success that fail to get enough attention, and how you can help your nonprofit be in the 50% of tech projects that succeed. Host: The Next Steps LLC.
When members better understand your association’s legislative and regulatory priorities and their role in achieving those goals, they can more confidently make an effective case with policymakers. Project success stories. Member recruitment. To attract young members , you must recruit in ways that make sense to them. . –
For entrepreneurs or anyone who wants to develop an entrepreneurial leadership style, John Pence shares his takeaways from MIT’s Entrepreneurial Masters Program. Leadership development. Leadership training shouldn’t be reserved for top performers and senior management, say Navio Kwok and Winny Shen at Harvard Business Review.
Leadership for Exponential Impact in the Digital Age. Our institutions and leadership models were designed for a previous era. The 2022 Association Trends Study by Community Brands shows that the top two priorities for associations are: developing or improving member engagement opportunities and providing a seamless memberexperience.
What I Know For Sure About Leadership (Association Chat on Huzza). In this chat, hosted by KiKi L’Italien, founder of Amplified Growth, hear what Moery knows for sure about leadership. Ask questions and even jump on camera as JP and KiKi dig into what leadership means today and how to best face obstacles on a leader’s path.
A good culture greases the wheels for everything from conversations to project management. Board members can see staff culture. Member culture: setting the tone for better learning, engagement, and connection. The post Association Culture Projects Outward Upon Potential Members appeared first on Smooth The Path.
Is your current software user-friendly for members? . Does your tech provide a positive or negative memberexperience? . As you gain approval from your board, work on an RFP , and secure budgeting, you’ll also need to consider your project timeline. Rate your staff’s understanding and use of your current software. .
Eastern* – Project Management Techniques for Non-Project Managers (Association Chat on Blab). Project management…it’s an art and a skill. What if you had the guidance of an expert in project management who could show you some great techniques for working with your current projects? Jeff Altman, Esq.,
Get a glimpse into questions company leadership must ask themselves when considering the future of their workers and workplace environments. Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern MemberExperience. 1 CMP credit.
Your answer should include how the community will solve a certain, preexisting problem for the organization and other executives or thought leaders behind the project. Situation: Any executive will have concerns with diving into a new project — so what’s the plan? Solution: Focus on getting them excited. Solution: Show them the plan!
Wes Trochlil suggests how to tackle a big data cleanup project —one bite at a time. Content is key to marketing and sales success across the entire member lifecycle from prospect to paying member to actively engaged volunteer and leader. technology, human resources, physical space, leadership, engagement, etc.).
They explain how these AMS functions affect the memberexperience, how the AMS market is changing, and what you should look for in a new AMS. Jamie Notter, Propel ) Five ways thought leadership content drives higher search rankings. More info/register (members only). I especially love the first two pieces of advice.
WBT Systems describes how associations can support women professionals by providing professional development, leadership training and networking opportunities, and educating employers about eliminating workplace challenges. Member onboarding. Thank goodness, many associations are rethinking new member onboarding. 1 CAE credit.
Innovation today is moving at light speed and to deliver a world class memberexperience your association needs to be able to leverage a strong platform to take you there. – Managing eLearning: Strategies for Impossible, Never Done Before Projects. Stop focusing on features and take a look under the hood.
Member to Volunteer to Leader: How to Attract Your Members to Chapter Leadership Positions. Learn how to identify ways to build an infrastructure for engagement and leadership amongst chapter level leaders. Understand the chapter level experience that gives you perspective for a national model. More info/register.
It’s a time-consuming project that often creates even more change as it goes. Session instructor: Todd Unger, Chief Experience Officer, SVP Marketing & MemberExperience, American Medical Association. National Leadership Development Day. Selecting and implementing an AMS is not for the faint of heart.
How to Personalize and Automate your MemberExperience Despite technology that helps associations take some of the labor out of communicating with members, true custom memberexperiences still tend to require manual effort. 1 CAE credit. More info/register. 1 CAE credit. 1 CAE credit. 1 CAE credit.
Explore how an orchestrated strategy that concentrates on how informed leadership, streamlined processes, future facing technology, and concierge service can accelerate your movement along the innovation spectrum. Explore how strong leadership skills and strategic conversations contribute to increased employee engagement and retention.
Mike has a unique perspective as an attorney, a certified scrum product owner, and Manager of Community Platforms for the Project Management Institute, the world’s leading project management organization with over 500,000 global members and over 300 local chapters internationally. More info/register. More info/register.
I just read a new paper— The New Association Tech Ecosystem: Powering MemberExperiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Host: Event Leadership Institute. CAE credits.
Your organization needs to do its research before deciding on the right technology for your staff and members. Additionally, you need to prepare for a successful project implementation and the launch of your new AMS. Maybe you want to enhance the memberexperience or to advance staff processes?
The 2017 Tax Act added a new incentive for investors to fund projects and activities in low-income communities. Seth Godin is the author of 18 international bestsellers focusing on the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and making an impact. Location: Washington DC and online.
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