The Association 100

JUNE 9, 2024

Join us on The A100 podcast where Kinsey Fabrizio, president of the Consumer Technology Association, shares her comprehensive leadership journey from joining the membership team to steering the organization. She also shares insights on leveraging technology for operational efficiency and enhancing member experiences.

Leadership 130

Leadership Member Engagement Member Experience Innovation 130

.orgSource

APRIL 1, 2025

Embrace Digital Transformation What We Learned Technology is no longer just a toolit must be embedded into an associations core strategy. Considerations for Your Association Are we investing in automation and AI to improve member experiences? Can we personalize the member experience through data-driven insights ?

Case Study 88

Case Study Revenue Leadership Chicago 88

.orgSource

NOVEMBER 20, 2024

In today’s increasingly digital world, adopting new technologies is no longer optional for associations—it’s essential. But technology alone isn’t enough. By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better member experiences, and operate more efficiently.

Member Engagement 88

Member Engagement Member Experience Tools Innovation 88

Membersuite

JANUARY 12, 2022

Associations watched their members grappling with the new reality and made some discoveries of their own: Connection and community became more important to members, especially those who work from home. Fewer members were interested in the time commitment required by volunteer leadership. Map the Member Journey .

Member Experience 122

Member Experience How To Software Learning Management System 122

Reid All About it

DECEMBER 6, 2024

It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. To engage members, WorkerBee.TV Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before.

Content 213

Content Strategy Education Revenue 213

.orgSource

MARCH 11, 2025

Agile Governance and Leadership Rigid governance structures can slow progress. Diverse leadership pipelines that reflect the evolving workforce. Diverse leadership pipelines that reflect the evolving workforce. Cybersecurity and data governance to protect member trust.

Leadership 88

Leadership Innovation Strategy Content 88

Association Analytics

JANUARY 21, 2025

Every conference and trade show has at least a handful of sessions on the subject, and most any technology solution provider is working to incorporate some level of generative machine learning into their existing platforms, Those that havent done it already, at any rate.

Tools 169

Tools FAQ New York Discount 169

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

Reid All About it

FEBRUARY 7, 2025

If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.

Chicago 275

Chicago Revenue Education Member Engagement 275

.orgSource

APRIL 22, 2025

Weve seen it happen: organizations that once led their sectors become disconnected from their members evolving needs. Engagement drops, relevance wanes, and by the time leadership realizes whats happening, the gap feels too wide to cross. Innovation Isnt a DepartmentIts a Culture Innovation isnt just about adopting new technology.

Case Study 88

Case Study Innovation Organization Leadership 88

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. According to the 2022 Community Brands Association Trends Study , Pros prioritize technology used to improve MX. Representing member interests.

Leadership 112

Leadership FAQ Member Engagement Member Experience 112

.orgSource

JANUARY 7, 2025

Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and member engagement. Regularly update your strategy to reflect new trends and maintain relevance.

Innovation 88

Innovation Survey Strategy Technology 88

KiKi L'Italien's Acronym Soup

MARCH 23, 2015

Today I had the pleasure of talking with Todd Greer of Synervision - The Leadership Foundation for their weekly interview series. What Challenges Are Facing Associations As It Pertains to Customer Experience? Cultural Shifts Look at the way our society has changed with technology advances over the past 10 years.

Member Experience 100

Member Experience Social Media Leadership Organization 100

.orgSource

FEBRUARY 11, 2025

As technology continues to evolve, associations face both exciting opportunities and new challenges. This blog explores practical steps that will help associations align their strategy, culture, and technology to become future-ready and resilient in 2025 and beyond. This technology enhances member experiences and increases engagement.

Strategy 88

Strategy Survey Technology Innovation 88

.orgSource

JANUARY 14, 2025

By identifying and strengthening key areas like strategy, culture, technology, data, and member engagement, associations can create a resilient framework to navigate disruption and achieve sustained success. Next Steps: Invest in Digital Upskilling: Offer regular training programs to build confidence in emerging technologies and tools.

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Nimble AMS

NOVEMBER 26, 2023

If you’re like most enterprise level associations, you likely have an in-depth process to get executive approval for any technology investments. Follow best practices Lay the groundwork for new technology by applying change management best practices. Detail how new technology can alleviate these pain points.

Technology 134

Technology Software Association Management Process 134

Higher Logic

MAY 29, 2020

Instead, you need to align your new online community with the mission and priorities of your association's leadership. This is how you can prove your new member community will be a valuable technology investment. It’s easier and faster for you to get members involved. 5 Common Organizational Priorities for Associations.

Social Media 254

Social Media Member Engagement Tools Revenue 254

.orgSource

JANUARY 21, 2025

A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress. Steps to Define Your Vision and Goals: Engage Stakeholders: Involve leadership, staff, and members in developing your vision. These initiatives should address challenges, build on strengths, and enhance the member experience.

Strategy 88

Strategy Tools Review Member Engagement 88

Reid All About it

SEPTEMBER 13, 2024

When Sheri Jacobs of Avenue M polled association professionals, she learned they struggle with prioritizing innovation because of limited time, risk aversion, and lack of leadership support. Member experience. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Revenue Certificate Content 270

.orgSource

OCTOBER 22, 2024

The adoption of advanced technologies like artificial intelligence (AI), machine learning, and data-driven decision-making is becoming critical for staying competitive and meeting the evolving needs of members. Without a clear strategy, associations risk being left behind as others move forward with technology-driven solutions.

Survey 88

Survey Strategy Tools Member Engagement 88

.orgSource

FEBRUARY 25, 2025

The Fall of AOL: A Case Study in Disruption AOL’s decline wasn’t suddenit was a gradual erosion caused by a failure to adapt to changing consumer behaviors and technological advancements. But todays members want on-demand digital experiences, personalized content, and seamless virtual engagement.

Innovation 88

Innovation Case Study System Technology 88

Higher Logic

FEBRUARY 24, 2020

We sat down with Tom Morrison, MTI CEO, and Kristen Speer, MTI Director of Member Experience, to hear their story and learn about how they’ve harnessed the power of online communities to tap into the future of their membership and provide maximum value. They have allowed me to be more efficient with my time.”.

Revenue 207

Revenue Member Experience Tools Learning Management System 207

Reid All About it

APRIL 26, 2024

Mark Athitakis at Associations Now dug into new research about membership organizations from iSeatz, a loyalty technology company. They learned a sense of belonging is essential for retaining members. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks.

Survey 275

Survey Content Education Strategy 275

.orgSource

NOVEMBER 11, 2024

In today’s rapidly evolving digital landscape, one of the biggest challenges associations face is ensuring their workforce has the skills necessary to thrive in an age of technology. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.

Tools 88

Tools Technology Strategy Innovation 88

Reid All About it

APRIL 2, 2021

A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Technology access, adoption, education, and health have become the center of focus for many of us. Host: Event Leadership Institute.

Revenue 335

Revenue Conference Education Resources 335

Reid All About it

MAY 3, 2019

Association professionals who are responsible for reporting analytics to leadership, boards of directors, and other stakeholders come together in a free-flowing environment to share their lunchtime and discuss data analytics topics. Leverage Data to Drive Member Engagement. Host: ASAE Technology Section Council. 1 CAE credit.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Reid All About it

NOVEMBER 10, 2023

Armentrout CAE, DelCor Technology Solutions, HighRoad Solutions, PerByte, and Qiqo—have put together a “powerhouse panel” and “expert-led sessions.” These intimate, virtual conversations are a chance to form meaningful connections with other women and allies in the association technology community. might serve as a replacement.

Certificate 291

Certificate Price Tools Member Engagement 291

Reid All About it

JULY 2, 2021

A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Hear tips, advice, and independent research on how to make a successful cloud technology investment for your association. CAE credits.

Technology 370

Technology Strategy Education System 370

Reid All About it

OCTOBER 27, 2023

How can technology and automation make our marketing efforts less painful? Host: Association Women Technology Champions Speaker: Genevieve Borello, CAE, MPA, oversees the American Bar Association’s Tax Section’s membership, marketing, and diversity initiatives Fri 10/27 at 1 p.m. What can automation be used for? CAE credit.

LMS 264

LMS Leadership Strategy Recruiting 264

.orgSource

DECEMBER 23, 2024

The insights from our survey offer a roadmap for aligning strategy, culture, and technology to stay resilient and agile in a rapidly changing environment. How to Prepare for 2025 : Launch a Continuous Learning Program : Offer regular training on essential digital tools and emerging technologies to bridge skill gaps.

How To 88

How To Survey Video Tools 88

.orgSource

OCTOBER 29, 2024

Positioning for Success in an Era of Disruption , where we highlighted the coming wave of AI and other emerging technologies, urging associations to embrace innovation early. Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention.

Tools 88

Tools Member Engagement Strategy Innovation 88

Reid All About it

JANUARY 26, 2024

It’s scary to think what might happen to chapters if they can’t find enough members to lead them. Billhighway discusses the causes of leadership succession issues and offers strategies for preventing volunteer burnout , a big problem for chapters. Leadership development for young members. More info/register. 1 CAE credit.

Survey 264

Survey Strategy Project Education 264

Reid All About it

DECEMBER 1, 2023

When members better understand your association’s legislative and regulatory priorities and their role in achieving those goals, they can more confidently make an effective case with policymakers. Good things happen when you have good relationships with technology partners. Project success stories. 1 CAE credit. . More info/register.

Strategy 275

Strategy Technology Arlington Education 275

Reid All About it

MARCH 24, 2023

WBT Systems describes how associations can support women professionals by providing professional development, leadership training and networking opportunities, and educating employers about eliminating workplace challenges. Member onboarding. Thank goodness, many associations are rethinking new member onboarding. 1 CAE credit.

Revenue 233

Revenue Chicago Leadership Education 233

MatrixG

MAY 8, 2025

And yet, theres one topic that rarely comes up unless theres a problem: technology. Too often, technology is an afterthought something only discussed when a crisis forces the issue. Too often, technology is an afterthought something only discussed when a crisis forces the issue. I believe we can, and must, do better.

LMS 52

LMS Revenue System Technology 52

.orgSource

DECEMBER 17, 2024

Just as Amazon uses AI to suggest products you might like, associations can use AI to recommend relevant professional development courses, connect members with similar interests, or highlight industry news that matters most to each member. And hey, what did I miss?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Reid All About it

NOVEMBER 17, 2023

Host: Association Women Technology Champions Speaker: Gayathri Kher, CEO and Co-founder, fusionSpan Fri 11/17 at 1 p.m. Host: Blue Sky eLearn Speakers: Rick Bawcum, CEO and Founder, Cimatri Jeremiah Kendall, Chief Technology Officer, Blue Sky eLearn Fri 11/17 at 2 p.m. What is an iPaaS? Does my organization need one? CAE credit.

Price 270

Price Survey Recruitment Recruiting 270