WBT Systems

JANUARY 31, 2017

Two recently recently published articles in Associations Now magazine reference the report “ Tech Success for Associations ” and challenge associations to: think strategically about how they use technology to serve their members , learn quickly how to adapt their use of technology to better support members’ expectations.

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Organization Learning Management System LMS System 150

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Member attendees automatically get continuing education credit in your AMS while non-member attendees are added to a potential member marketing list.

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Newsletter Directory Learning Management System Social Media 64

Reid All About it

AUGUST 6, 2021

Deep dive into MPI’s most recent Meetings Outlook research, published quarterly in The Meeting Professional magazine. Personalizing the Member Experience. Learn new and innovative ways to personalize the member experience. . – Meetings Outlook: Future Predictions for the Business of Meetings. 1 CMP credit.

Revenue 195

Revenue Certificate Oklahoma City Strategy 195

Reid All About it

SEPTEMBER 1, 2023

. – 2023 Association Trends Study: Redefining the Association Experience Get a deep dive into the comprehensive findings of the 2023 Association Trends Study. Hear insights into what shifts have emerged in member value, how to close the gap between members’ and pros’ sentiments, and how member engagement is vital to the member experience.

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Revenue Education Survey Strategy 233

Reid All About it

MAY 29, 2020

Today’s sessions: From Public Speaker to Virtual Event Host – Ramon Ray, Entrepreneur, Smart Hustle Magazine. How to Collect and Leverage Member Data. Associations consistently cite better member data as a top priority–for segmentation, communication, products and services, and improving member experience.

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San Diego Strategy Conference eBook 259

Associations Now

MARCH 6, 2017

“Not only is it taking a competing force off the market, but it’s also creating a new member experience and a brilliant new direction for your organization,” she said. This problem can threaten the acquisition and retention of members from diverse backgrounds. Minimizing Bias, Reflecting Everyone.

Member Experience 69

Member Experience Conference Communications Tips 69

Associations Now

MAY 31, 2017

There’s also the crowdfunded digital magazine Republik , which will be published in German and is set to debut in January 2018. But to date, De Correspondent has one of the more successful membership models in journalism, with more than 50,000 members who pay 60 euros (about $65) a year or 6 euros (about $6.50) a month for news.

United States 84

United States Project Content Strategy 84

.orgSource

OCTOBER 1, 2023

Here are a few examples of how live chat supports more positive member experiences. Members with technical questions can get documented responses quickly. Travel and Leisure magazine describes Rose like this: “When guests check in to the hotel, a front desk representative gives them a card that reads: “Know my secrets.

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Las Vegas Marketing Software Report 100

Protech

OCTOBER 5, 2020

H ere ’s how three associations successfully executed their digital transformation projects to better meet the needs of their members and staff. . NADO Transforms Staff and Member Experience s . Modernizing its member portal and e-commerce solution was also a priority for NADO. Read NADO’s Full Story (PDF) .

Learning Management System 59

Learning Management System Software System Member Experience 59

Association Success

DECEMBER 12, 2017

So it’s incredibly important that the Analytics department maintains communication with our members regarding what they need from our research publications and white papers. We produce a magazine called Retail Environments that is published twice every other month, and all of the content within it is really driven by our members.

Recruitment 64

Recruitment Recruiting Content Social Media 64

Smooth The Path

JANUARY 19, 2016

Instead members describe the offering to me. With the millions of things they have to remember every day they don’t have the capacity to internalize a handful of the association’s sub-brands. The more sophisticated the product name the worse their retention is of it.

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Project Newsletter Products Survey 60

Association Adviser

OCTOBER 13, 2016

Customizing for member segments continues to be a top communication challenge (more than doubling in response, from 23 percent to 55 percent, during the past five years), and only 28 percent of associations think they are using member data wisely enough to deliver a customized member experience.

Communications 60

Communications Revenue Social Media Survey 60

Associations Now

NOVEMBER 25, 2015

AAAS will also add a director of member experience and a director of professional and career development, also both new positions. It was built to support a magazine subscription,” Bush says. .” AAAS knows it’s more than just a magazine, and it aims to prove it by earning its role as a membership organization.

United States 40

United States Revenue Products Organization 40

Associations Now

MAY 7, 2014

Have you ever loved a magazine, newspaper, or website so much that you wanted to take that relationship to the next level? To no longer be just a subscriber , but a member ? As Ernie Smith shared here in late March , the online magazine Slate has launched a membership program dubbed Slate Plus. Here’s some advice.

Discount 40

Discount Committee Content Revenue 40

Nimble AMS

MAY 20, 2019

Today, associations must continuously innovate to remain relevant to their members. Forbes magazine voted Salesforce among the most innovative companies in the world eight years in a row. With Chatter, employees can “follow” people and documents to collaborate on opportunities, service cases, campaigns, projects, and tasks.

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Certificate Class Innovation Technology 60

Associations Now

SEPTEMBER 23, 2015

Every association staffer who interacts with members influences the member experience. No, associations aren’t retailers, but, as Pink suggested, every association staff person who interacts with members, even minimally, influences the member experience. What are the key benefits and dues rates?

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Pennsylvania Dallas California Products 40

Association Adviser

MARCH 19, 2013

Associations must adapt to shifting demographics, new communication platforms and changing member preferences. High performing associations anticipate member needs before the member has to ask. As technology becomes more pervasive, don’t forget the personal side of the member experience. Michelle Mason, ASQ.

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New York City California New York Video 60

MemberClicks

NOVEMBER 8, 2021

But are your members getting everything they need out of their memberships? One recent survey showed that less than half (40%) of younger members felt what they received was worth their dues. By enhancing your member experience and giving membership benefits that resonate, your association can maximize your member ROI.

Directory 52

Directory Certificate Discount Survey 52

MemberClicks

NOVEMBER 8, 2021

But are your members getting everything they need out of their memberships? One recent survey showed that less than half (40%) of younger members felt what they received was worth their dues. By enhancing your member experience and giving membership benefits that resonate, your association can maximize your member ROI.

Directory 52

Directory Certificate Discount Survey 52

Associations Now

JANUARY 24, 2017

It’s worth pointing out that our members aren’t the only reason why associations don’t go full-throttle on the tech front. “The potential for disruption of a business model or an entire industry is at an all-time high,” Andriole told the magazine.

Innovation 40

Innovation Technology Examples Process 40

Reid All About it

MAY 14, 2021

Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern Member Experience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age. 1 CMP credit.

Technology 341

Technology Strategy St. Louis Tips 341

Smooth The Path

APRIL 23, 2017

Check out Blue Apron’s story; it’s not just about fresh perfectly portioned food, but also about the experience of cooking with your family (33% of Blue Apron families cook together more). Candy manufacturers have amusement parks, and car manufacturers publish magazines. Product is no longer king, the experience is.

Member Experience 74

Member Experience Class Price Products 74

Association Subculture

DECEMBER 11, 2012

If the only gift your member gets from you all year is a dues invoice, then you are a bad game/member experience designer. We sort of give gifts in terms of communications such as magazines and newsletters. Maybe we elevate our conference learning experience to game level status.

Video 100

Video Discount Member Experience Newsletter 100

Reid All About it

JULY 30, 2021

Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. But if your technology platforms are not well integrated, you are likely missing out on key member retention opportunities. Meetings Outlook: Future Predictions for the Business of Meetings. 1 CMP credit.

Certificate 195

Certificate Newsletter Technology Strategy 195

Associations Now

NOVEMBER 16, 2016

It’s critical to get out from behind the desk and experience membership. To see your members’ daily lives, how they work and behave. To see how members experience your association. When do they read your magazine? And to experience membership in other organizations, too. How easy or hard is it to renew?)

Recruitment 40

Recruitment Recruiting Technology Course 40

Reid All About it

OCTOBER 18, 2024

. – Is Your Website Meeting Member Needs? Learn whether your website meets current content standards to deliver member value and discover key metrics to assess and improve member experience through your website. See how small, consistent enhancements can significantly boost member engagement. More info/register.

Strategy 264

Strategy Revenue Member Engagement Technology 264