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Association Brain Food: 11.1.24

Reid All About it

If your answers lean toward Yes, No, and Shut Up, then you might like (need) Impexium’s advice on event survey questions that hold attendees’ interest and provide you with useful data. Content marketing. It’s a shame because empathy is a required emotion for anyone in a people business, like association and marketing professionals.

Revenue 258
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Announcing an Entirely New Methodology for Member Research

Smooth The Path

Do staff regularly conduct member research? Are listening tours, welcome calls, or member interviews on your list of to-dos? When testing new benefits, do you ask for member feedback? But member insights are hard to come by. But member insights are hard to come by. Because survey fatigue is real.

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Joint Surveys and the Importance of Knowing Your Industry

Association Adviser

More about the importance of knowing your association members and your industry in depth. The post Joint Surveys and the Importance of Knowing Your Industry appeared first on Association Adviser -. Marketing & Communications Membership association research industry research marketing research member research member surveys.

Survey 60
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Association Brain Food: 7.5.24

Reid All About it

Small-staff membership marketing. YourMembership offers guidance on membership marketing for small associations , including tips on personalized communication, joining and renewing procedures, new member onboarding, online communities, and online career centers. Tony Rossell of Marketing General Inc. Membership models.

Strategy 270
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Why I like the Market Research Society’s (MRS) successful membership change project

Optimist Consulting

I know from working with my clients on membership change projects that there are two essential elements to any change process that affect members: Ensuring you use a long-term communications campaign that is consistent. Taking your members along with you. Talking to members. The starting point.

Project 100
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Please Ask Members

Smooth The Path

As a member researcher I see some validity to this statement. Research, particularly qualitative research is very good at naming member problems but members themselves are often hard pressed to articulate the right solution. Data and surveys are both limited. With this I wholeheartedly disagree.

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Beware of One Question Surveys for Associations

Smooth The Path

Micro-surveys are super popular right now. Each time we jump on the phone with a customer service agent, purchase something or visit a new website we can expect to be asked to take a survey. In an attempt to get more respondents marketers have shortened some of these surveys to a single question.

Survey 60